Membee
About Membee
Membee Pricing
Want to keep your existing site? Integrate Membee at $88/month for the first user and $66/month for additional users. Want a new membership website? Get it all for $179/month for the first user and $44/month for additional users.
Starting price:
$98.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Membee
1 - 5 of 22 Reviews
Daniel
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Membership Platform that just works
Membee has helped us grow our membership by 25% so far, even with increasing our yearly dues. It took a while to get everyone on board with moving to Membee, but all the while everyone was very helpful, and I'd like to thank [SENSITIVE CONTENT] for all of phone calls and meetings to answer questions, and give advise on what other non-profit organization clients were doing to move the process a long.
PROSI like the ease of use, and the customization of the software, as well as the ability to allow for multiple agreements to be signed during new member signup , and renewal. the ease it is to integrate into any website, and the on-boarding and support staff are great. [SENSITIVE CONTENT] is great, and very helpful in making sure you are up and running
CONSThe only item that I do not like is the way that you have to have separate login's for our different membership types (individual, family), it was difficult for our members to understand, even though we outlined and made it very easy to follow.As a user, I would like to be able to access everything from my "profile page" like the outstanding invoices, and easily see from the financial history a paid or unpaid status for the view.
Reason for choosing Membee
cost, and ease of use
Reasons for switching to Membee
to pay a flat fee for unlimited members, soo we could grow without paying more. The superior tracking and reporting, the ability to add agreement forms into the application process to help make sure members sign them.
Karen
Civic & Social Organization, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Best Decision I Have Ever Made
From my initial contact, the demonstration, registration, activation, transitioning from our previous software and "Going Live" was a completely painless and amazing process. I have experienced more frustration with the use and installation of simple pieces of software for graphics or office programs than I have had with the implementation of the entire Membee software. The level of support I have received was above and beyond my expectations.
PROSCreating and editing profiles, reports are excellent, receiving notifications of updates, online registrations, renewals and payments etc., Member ability to access their personal profiles to make their own updates and number one thing on my list is pricing , value and service - simply put there is nothing I don't like about my Membee software.
CONSI have found absolutely NO Cons to this software
Reason for choosing Membee
The individual I spoke with seemed to have little interest in what I wanted and resorted to high pressure sales. With Membee, every communication I experienced was professional, helpful and comfortable. Membee was hands down the right choice for us.
Reasons for switching to Membee
The other software was cumbersome, difficult to manoeuvre around, reports never exactly what I wanted and updating and managing everything from correspondence, profiles, payments - invoicing and receipts was too time consuming.
Jason
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2019
Prepare for lots of mouse clicks
Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a mobile app, it's next to impossible to use on a mobile browser. Searching in convoluted. Setting up events takes too much time... there are just too many options to navigate - which should be a good thing - but the user-friendliness, or lack thereof, more than takes away from the experience. Customer support was... ok. IF your issues occur during Membee's office hours, you'll be able to reach them by live chat or phone. This was nice, but then you may need to take way more time than should be necessary to explain your issue, then re-explain it when they answer something you didn't ask. In the end, they do get things resolved. It's just a bit of a pain to get done. Sorry, but I can't recommend this software at this time.
PROSHard to speak on what I really liked. When I started my position, this software was already in place, so I had no choice in using it. This would not be my recommendation for anyone. On the plus side, there are lots of features built in, and the reporting was especially detailed.
CONSWhile the search capabilities were somewhat powerful, the implementation was awful, in my opinion. You are forced to click and select so many options before actually getting any results. After you do it a few times, it doesn't get easier, it just makes you want to pull your hair out. Just trying to look-up all contacts in a particular organization can be harrowing experience.
Reason for choosing Membee
From discussions with my predecessor, I believe price and ability to setup events were the deciding factors. We were glad to stop using it. There are cheaper and easier-to-use options available. If you select them and decide to leave, be aware they will only provide *one* copy of your data *after* you cancel. The format is a mess of XML files, so if you want a nice data dump in CSV format, forget it. They won't do it.
Vendor Response
Thank you for taking the time to provide your experience of Membee, Jason. We highly appreciate your honest feedback!
Replied February 2020
Jeannine
Sports, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
SCW Pickleball Club
We implemented Membee for our Pickleball Club in July, 2019. Although it hasn't always been smooth sailing Membee has always been helpful in resolving any issues we've encountered. We are just finalizing our first year end and our membership renewals are the highest they have ever been. Thank you.
PROSI used to process our Pickleball Club's membership manually which meant a 25-30 hr volunteer work week. Membee has reduced the amount of work I do by more than 50%. Continued support throughout the learning process has been wonderful. The Membee support team has been great. If the issues are urgent, Membee responds promptly and efficiently. The daily morning Chat help line has also been very helpful to get answers quickly as we continue to learn how to navigate the system.
CONSWe've had a few issues with Members (including myself) not being able to login due to "blocked cookies" even though our settings have not been set to block the website. For the most part our members have been able to resolve the issue by clearing their browser history.
Reason for choosing Membee
The monthly subscription for Membee was more reasonable for our Club. We also liked the fact that Membee help throughout the implementation process.
Vendor Response
Hi Jeannine, thank you for the invaluable feedback and for sharing the amazing testimonial - we're ecstatic to hear that Membee has helped you reduce your administrative work by more than 50%! We would also like to thank you for working with us regarding a cookies issue that was caused by a bug in Safari. We appreciate your commitment and partnership with Membee!
Replied April 2020
Janice
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Excellent software - best ever customer service and tech support!
Annual invoicing, done automatically by Membee (via email or letter mail) has increased membership retention by over 50%, allowing our organization to double its membership in two years. Automation of previously manual processes (reporting, invoicing, etc.) has allowed our organization to grow substantially without needing additional staff.
PROSMembee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time! What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software. Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language. A wide range of well-written tutorials are also available. As a provincial non-profit, Membee is affordable.
CONSSwitching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.
Reason for choosing Membee
Price and Membee's willingness to work with our organization to make the software work for our needs (dual and family members).
Vendor Response
Hi Janice! First of all, thank you for taking the time to write such a positive feedback about Membee, reviews like this make us love what we do even more. We love to help our users and we're always happy to go above and beyond. We're also ecstatic to hear that Membee has helped to grow your membership and increase your membership retention rate - by 50%, amazing! To thank you, we're providing a complimentary month to your subscription, we hope you enjoy Membee more and more, Janice!
Replied June 2019