MemberSpace Software

About MemberSpace

MemberSpace is a cloud-based membership solution, which allows users to provide role-based access to content. Key features include account management, customizable branding, invoicing, analytics, and data analytics. MemberSpace enables administrators to create tiered access plans and charge members via recurring, multiple, one-time payments. Managers can secure files such as PDFs, videos, mp3s and more. Additionally, members can upgrade or downgrade plans and access content via phone, tablet, laptop and desktop. MemberSpace integrates with third-party applications such as MailChimp, Stripe, Zapier, Rewardful, FirstPromoter, LinkMink, and more. It is available on monthly subscriptions and support is provided via phone, email and live chat. ...

MemberSpace Pricing

It is also available at $50/mo, $100/mo & $200/mo with additional features.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

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MemberSpace plan selection

MemberSpace User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 57 reviews

Goutham

Company size: 1 employee

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Best no-code tool to build and manage memberships on your site!

User Profile

Kyla

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

Just use MemberSpace. Don't look anywhere else.

I coach a triathlon team. I bill my athletes monthly. I have a library of training plans and resources that I need to have available only to paying athletes. Memberspace does all of this! I host all my files on my website. Memberspace puts a padlock on the "athletes only" pages. And it swipes their credit cards every month for me. It really is a one-stop place for everything the back end of my business needs!

Pros

Memberspace offers recurring payment plans that are AMAZING in their billing dates, ability to pro-rate, and ease of use. The customer service and technical support can't be beat. You never feel talked down to, and the answers are in plain speak. I have a Wix website, and the integration with that is INCREDIBLE! I can continue building pages in Wix and Memberspace just puts a nice little password portal on the pages I want. I( can use the templates and CSS that I've already created - I don't have to worry about making sure all my pages look the same across multiple platforms - because they are all in one platform (hosted on my website).

Cons

There is a little bit of a learning curve, but the excellent technical support is such a help with that. After a few quick questions and reading some of their guides and watching the videos, I was a pro in no time.

Reasons for choosing MemberSpace

Cost, ease of use, scalability, recurring payments options, integrations with Stripe and Wix.

Reasons for switching to MemberSpace

MoonClerk was too expensive for what it did. And I needed to password protect pages on my website, which Moonclerk doesn't do.

User Profile

Nachi

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2019

Decent and Functional

Memberspace has been a good service to use as my membership takes shape and grows.

Pros

What I like most is that the team seems to be improving what they offer and are open to feedback. They are also fairly quick to respond and help when needed - which is really important to me and what I do. Almost every function has an instructional video and the team really does try to make things as accessible as possible to us.

Cons

When I began using the service, there were slim pickings for membership sites that weren't cluttered and intimidating. Now, there are a few other services popping up and if my clientele wasn't so tied in to the software - I'd be heavily entertaining other services. Not because the software is bad, but because other services are more competitive for the functions you're paying for and perks that you get.

Reasons for choosing MemberSpace

I didn't find any other membership platform that met my needs. Now there are a few more options out there.

Katie

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Customer support

Great so far!!!

Pros

[SENSITIVE CONTENT]was SOOOO super helpful in answering all of my questions in full and detailed responses. Her reply was so quick as well. I really really appreciate the time spent to help me out!

Cons

I just wish i was able to sort my users a little better. but that could also be on me to look into it more

Reasons for choosing MemberSpace

Came recommended to me

Rebecca

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Functionality

out of 5

August 2018

Where are the Reports?

MemberSpace works for what it does, and has helped small companies achieve ease of mind. However, I'm not sure how companies continue to grow without better tracking of their subscriptions.

Pros

MemberSpace allows you to manage subscriptions, cancellations and upgrades of a member based website. The site is not cluttered and so easy to follow, and allows for non-technical people to implement tracking on their websites.

Cons

There is essentially no reporting or tracking available outside of the single dashboard page you are brought to upon logging in. This shows up to 90 days prior, but does not allow granularity, segmentation, etc. Seeing as understanding the flow of your subscribers is crucial to most businesses I find this lack of a reporting sweet shocking.

Response from MemberSpace

Thank you for the feedback Rebecca! We have chosen not to focus on in-depth financial reporting (yet) because there are many great (and free) tools out there that you can easily connect to see everything you could want. The main ones we recommend are https://www.profitwell.com (100% free), and Stripe's billing analytics (https://dashboard.stripe.com/billing)

Replied August 2018

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