About Pelcro

Pelcro provides enterprises with tools to run their membership and subscription businesses. It enables professionals to leverage out of the box user flows for authentication, authorization, payments, shipping, and more. Built with developers in mind, it offers robust APIs and SDKs on web and mobile for ultimate flexibility.

Pelcro is trusted by everyone, from small blogs and startups to notable brands like Newsweek, The Hockey News and L'actualité. Pricing is available on monthly subscriptions and support is extended via live chat, documentation and other online measures.


Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of Pelcro

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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March 2020

Brad from Houston Herald

Verified Reviewer

Company Size: 11-50 employees

Industry: Newspapers

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Subscription management

We've significantly increased the number of digital subscriptions during the last year. At the same time, it has provided excellent customer service.

Pros

As we transitioned to a more aggressive digital strategy we needed to find the right partner who could help us. Pelcro's software and staff allowed us to successfully make the change. Since our launch, it has continually made upgrades to the features available.

Cons

As with all transitions to a different platform, there are challenges. Pelcro worked with us closely and the end-result was a successful experience.

March 2020

Andrew from Times Review Media Group

Company Size: 11-50 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Community News Digital Subscription Model

Our overall experience has been exceptional. The team at Pelcro is superb and we have a strong, strategic partnership. Here is an example of some of the messaging that is leading to a direct increase in digital or All Access subscribers [SENSITIVE CONTENT HIDDEN] Our relationship with Pelcro was a game-changer as we position our brands for the future.

Pros

We are digitizing an award-winning group of community news and lifestyle brands based on Eastern Long Island, New York. Our oldest brand is 163 years old led by a Pulitzer winning editor and very talented, digitally oriented team. After years of building our capabilities we made the decision to charge for metered access to our content. This has been a game-changer for our business. The Pelcro team is smart, resourceful and helped us integrate our legacy print subscriber database with seamless digital access while building an entirely new, highly profitable digital only revenue stream. www.timesreview.com

Cons

There were absolutely times during the integration process that had some bumps, but this generally related to changes in the API related to the software running our legacy newspaper business. Pelcro was very proactive throughout the integration process which was successfully implemented.

Reasons for Choosing Pelcro

Strategic fit and capabilities of the Pelcro solution. We were also intrigued with AI and predictive marketing features as we as well. This is helping us efficiently invest our dollars. Highly recommend.

March 2020

Jordan from Arkansas Times

Company Size: 11-50 employees

Industry: Newspapers

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Great paywall software

Overall, the relationship has been very positive. The Pelcro team has been responsive, helpful and given plenty of subscription-related insight. Our subscriptions have increased by around ~25% since implementation and they've been more than willing to work with us on unique ideas and minor custom implementations. I'd easily recommend them to any publication, especially those looking to avoid tying their revenue to a %-based pricing model.

Pros

Customer service is top-notch. Fixed-rate pricing so our costs don't scale with our user count. Quite customizable aesthetically.

Cons

The admin tools are steadily improving, but sometimes limited in their power/utility. Gift subscriptions are cumbersome, requiring an account to be created in order to buy the gift.

Reasons for Choosing Pelcro

Fixed-rate pricing and a nice balance of features.

April 2020

Edouard from Mishmash Media Inc.

Company Size: 11-50 employees

Industry: Newspapers

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

After a year on Pelcro.

Pros

I like the flexibility to manage our customers, promotions and plans but mostly, I like that we can now reach a greater audience with metered paywall whilst still working towards subscription conversion. Before, we had a hard paywall and we couldn't offer our freshest and most pertinent content to everyone who would like to see it. It helped us gain in notoriety and grow our overall readership.

Cons

As this software is relatively new, they are still developing features and so, some of the functionality that old subscription houses have, they haven't gotten to it yet.

April 2020

Chris from Stars and Stripes

Company Size: 201-500 employees

Industry: Publishing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

A significant impact to our subscription numbers

Since our adoption of the Pelcro system we have seen a significant increase in our subscription rates. The Pelcro system created more tools for us to communicate with our customers and to evaluate the best service methods and pricing options.

Pros

Since our adoption of the Pelcro system we have seen a significant increase in our subscription rates. The Pelcro system created more tools for us to communicate with our customers and to evaluate the best service methods and pricing options.

Cons

Like any technical transition, there were some bumps along the way, but Pelcro addressed our concerns and the impact to our customers was minimal. Pelcro customer support has been supportive, creative and timely.

March 2020

James from Newsweek

Company Size: 51-200 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Subscriptions and payment platform

Pelcro has been awesome. They are super responsive. They have made changes we needed and they have solved every problem we have come up with.

Pros

The software is so easy to use and complete.

Cons

The only downside is that it’s a SaaS platform and as such integrates with existing tools rather than being software that is controllable from our own servers.

Reasons for Choosing Pelcro

Best price to performance ratio

April 2020

W. Graeme from The Hockey News

Verified Reviewer

Company Size: 11-50 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2020

The Future

Working with Pelcro is a partnership in that we are growing together.

Pros

The customization is what is best about the software platform.

Cons

That it wasn't available years ago. Had it been, we would have been able to benefit from it earlier.