RecDesk

RATING:

4.6

(83)

About RecDesk

RecDesk is a cloud-based recreation management solution that helps users create customized forms for membership registration and management. The solution caters to recreational and nonprofit organizations such as municipal recreation departments, churches, community centers, activity-focused nonprofits and more. RecDesk’s key features include online registration, program management, scheduling, billing and invoicing, online reservations, membership management and league management, among others. RecDesk’s Flexform feature allows users to design online registration forms and checkout pipelines for desktop and mobile users. The solution also lets members check-in using barcodes or a manual method. RecDesk offers fee structures for both open-ended as well as...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

RecDesk Pricing

Starting price: 

$2,950.00 per year

Free trial: 

Available

Free version: 

Available

Master calendar

RecDesk Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RecDesk

1 - 5 of 83 Reviews

User Profile

Tara

Verified reviewer

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

RecDesk works perfectly for our Department's needs!

We have very pleased with the ease of this product, and our residents/ participants love the convenience and flexibility it has brought for registering for our department's programs and events.

PROS

It is easy to train staff on how to use it, if we have a question it's answered in a very timely manner, there is no cost for upgrades, and we get emails or pop-ups announcing new modules or upgrades.

CONS

When we move a participant to a new program their forms disappear, and for new participants they sometimes find the category selection on their "view" homepage to be a challenge.

Julie

Recreational Facilities and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Rec Desk 2024

PROS

The ease of learning the program, the ease of using the program.

CONS

At this point I don't have any issues that cause me to have a dislike.

Laurie

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed January 2024

Rec Deck Review

I overall like recdesk, its fairly easy to navigate.

PROS

I like that its user friendly when you actually know the website, initially its pretty confusing. It helps streamline our programs which is very benefitial.

CONS

Rec Deck is missing alot of features that seem fairly standard with any program and we have put in requests to get things added/ new features added with no success or follow up.

Lisa

Recreational Facilities and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Couldn't Live Without It!

Our experience with RecDesk has been phenomenal. I can't imagine anyone having better customer service. The RecDesk team is always so patient even when I ask the dumbest questions. New enhancements are always rolling out, and they always take into consideration improvements you would like to see. A++

PROS

The ease of online registration is the best! I can't imagine going back to pen and paper. It's so easy to get practice/game schedules to everyone. Rescheduling a rain out is literally the click of a button. Drafting teams is so easy along with immediately being able to give coaches a team roster.

CONS

Everything is pretty great although I wish there was a RecDesk app!

Reason for choosing RecDesk

RecDesk team was very patient answering any and all questions. They were never pushy. The learning curve was much easier with RecDesk as well.

Beverly

Recreational Facilities and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

The Great RecDeck

My overall experience is it provides great quality of conduct with each person accounting for as well as detailed information about that person.

PROS

I like the way RecDesk provide the information needed for participants and staff in case of any emergency. The fact that you keep and accurate number of everyone that enters the building.

CONS

The least thing about RecDesk is sometimes it duplicates the same person with the same information.