It is pretty easy to use, I like that I can use it from anywhere which is nice with a 24 hour gym because I dont need to be there all the time and can use it from home.

Frequently new updates cause problems with current functions.

The reports are great and I love that it works well with the Brivo door system. I like the scheduling section as well.

It helped when I went live. I knew if I had questions, I would get help and answers quickly.

So we were basically was charged for software which was never converted or even used. I would definitely do my research with software companies before you buy because this was a big mistake.

When we emailed the company's Owner regarding our dissatisfaction regarding the service from Shapenet and the unauthorized payments, he basically replied too bad but we never promised.

The product is easy to use and a great value. They are constantly working to expand and improve the system.

Horrible Experience with this company. I'm shocked that they have any clients with an experience like this.

She makes my shape.net experience very perfect.

Shapenet software is outstanding. Even better is the support we have received and most recently the support from reps.

Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.

Great software and excellent training and onboarding.

The only downside to ShapeNet is that the only way for payment integration is to go through their third-party merchant.

We are excited to move forward with these features, hopefully the process will go a little more smoothly than the past few.

No app, at least when i used it. For trainers, having an app is important for scheduling conflicts etc.

Occasional down time can be frustrating with less than satisfactory communication regarding the problem.

Teri  Portello & Lisa Falkenstein, Thank you for making my business transistion to Shapenet a success and a great experience.

It did the job, but as I am no longer using the product, shows that there are far better options out there.

All the features are easy to use. Easy to set up and learn to use.

From the very beginning I was incredibly impressed with all the functionality.

Great Software with Even Better Customer Service.

They are very easy to contact and any issues or questions I had/have are responded to very quickly and at times followed up by an email and or a phone call.

Example the date field is always off by one cell. There is another field that has no purpose at all plus the classes pick up the class itself as if it were a person in attendance.

ShapeNet can do almost too much so sometimes hard to navigate.

The customer service is great! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers.

Downloading data supposed to go to Excel but instead always defaults to Unicode drives me nuts because I download a lot of reports and have to convert everyone.

Flexibility to handle very large list of services, financial transactions and hstorical data. Most impressive however is their support staff.

As a previous Anytime Fitness software user, I must say that the transition was a bit more involved than I initially realized.

Great customer service, very timely in their response time. Once we got the initial conversion done, and my training complete it has been a lot smoother.

This program is so user friendly and amazing on how you can use the software to meet your needs, even if you are small facility.

Horrible Experience and BIG mistake (Owner, couldn't care less).

The functions are relatively scattered and difficult.

Fairly intuitive and easy to learn, lots of options, great support with manuals, videos and help screens. Can customize to a fair extend.

I like the ease of use for members to register for Events,the ability to add discount coupons, and the ability to email to certain groups within  the club or to past event registrants.

I can not think of any negative aspects of the software from my perspective.

The emailing feature is terrible and causes us to use Google Groups to easily contact our members. But that leads to having to maintain a separate list of members, which has proven cumbersome.

They are willing to do anything that is within their scope. Their team is very nice and they do their best.

The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.

Excellent functionality. We like the fact that it is adaptive and looks good on all devices.

The last year has been seamless since implementation. Our members love the functionality of it and the ease of use.

THe software is stable, relatively easy to use and has the functionality that are needed for a non-profit organization or club. Overall the tool is a great solution.

And has good web design  features/intial setup support. And support in general is outstanding.

Great Support , easy to use, new features constantly added for free, and it does have a few fee based additional items if you need them. Also Quick-books integration for only $100 one time fee.

The customization options are amazing, and the ability to find members via gps.

Most of the functions of our village are integrated into the software and we love the automatic emails to our volunteers.

What should be simple changes are stuck behind the organization of how the database was structured.

Club Express might be even better for us  if more of our members were enthusiastic about its very sophisticated feature--or even comfortable with them.

We found it to be a good base for a new website for our choir - easy for our singers to use, relatively easy for administrators. The Club Express team has been great to work with.

Both the sales person and the engineer I worked with were very friendly and helpful. My minimal interactions with their support staff have been positive, too.

Your offering has the best value for the money. The customer support is wonderful, second to none.

Integration into payment processing gateways not well integrated.

ANd there are a few processes that just don't make sense. Ie The list of registrants appears or disappears depending on registration option setting which is stupid.

Photos are especially difficult to add to the site. It's just overall a very difficult and frustrating product to use.

We love the ease of set-up of website and various activities. We also like the solid web-base for members.

Billing functions are limited, renewal options are frustrating.

Their manuals and video demonstrations are excellent. There is a lot to cover, but it appears to be well organized and I can get quickly to the topic where I need help.

Club Express is feature rich and will be a great help to our club as I learn more about its modules.

I have no beefs with Club Express, I have good luck with customer support, I like the product and the longer we use it the better it is.

There's no direct access to social media or cloud storage which is a definite negative. Event questions are very limited and do not offer If-Or linking.

ClubExpress is allowing us to take good care of our membership. Customizable to the point where we can keep everyone happy.

Great value for the price, comprehensive solutions. Excellent staff and customer support.

Spacing is inflexible, fonts change for no apparent reason -- frustrating. Developers are constantly revising--improving--the software, which can be hard on users.

US Dollar

ShapeNet, a club management software, is designed to optimize employee productivity and maximize member engagement for businesses in the fitness industry. This solution offers 24-hour club management, member billing, online registration, e-signature, a mobile app, and more. 


LongDescription

Member Accounts

Employee Management

Enrollments/Onboarding

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Price/Margin Management

Recurring/Subscription Billing

Application Management

Fitness Plan

Customizable Reports

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

Progress Tracking

Exercise Library

Contract/License Management

Child Care

Secure Login

Credit Card Processing

Family Memberships

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Nutrition Program

Calendar Management

Customizable Fields

Activity Management

Member Database

eCommerce Management

Data Import/Export

Assessment Management

Email Templates

Multi-Location

Self Service Portal

Self Check-in/Check-out

Facility Management

Certification Tracking

Rental Management

Booking Management

Email Marketing

Mobile Access

Inventory Tracking

Membership Renewals

In-person Trainer

Membership Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Email Reminders

ACH Payment Processing

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Hybrid Trainer

Reminders

Class Management

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Event Calendar

Website Management

Discount Management

Online Trainer

Real Time Reporting

Customizable Branding

Member Types

Member Communication

Facility Scheduling

Contact Database

Equipment Tracking

Customizable Forms

Appointment Management

Visitor Registration

Client Management

Instructor Management

Point of Sale (POS)

Third Party Integrations

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ShapeNet

In Person

Live Online

Webinars

Documentation

Videos

ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations, international organizations and many more.


ClubExpress offers donor management, nonprofit marketing and outreach, charity and event planning, volunteer management, association and membership management and fundraising. The system has a member portal, offers awards and certificate management and supports online fundraising.


Users can customize their website using the design and configuration tools and it also offers built-in templates and themes to choose from. Contacts and other data can be automatically loaded onto the user's site and ClubExpress sends all members a customizable welcome email that invites them to view the new site and update any information that they have stored in the organization's database. The system is cloud-based so there is no installation and it can be accessed from anywhere at anytime.



Member Communities

Jobs Board

Surveys & Feedback

Newsletter Management

User Management

Personalization

Committee Management

Email Alerts

Document Storage

Ad hoc Reporting

Financial Management

SSL Security

Shopping Cart

Content Library

Contact Management

Election Management

Fundraising Management

File Sharing

ClubExpress pricing is based on the number of active members in the database. The minimum monthly fee is $24, equivalent to 60 members. Then $0.40 per member per month up to 100 members, and then discounts kick in for larger and larger groups. Our pricing is all inclusive; these fees cover all functionality, unlimited pages, documents, disk space, traffic, blast emails, etc., as well as unlimited toll-free support for admins and members!

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