Increased membership, excellent online marketing, stronger messaging.

The members love the ease of renewals and management of their communication preferences.

I'm always impressed with the personal response I get from the SIlkStart support team. They are always-on-top of any issues arise, and they really work with you to make sure you are satisfied.

Hands down the worst experience, and I build websites for a living. We had gone with them for a membership site and I regretted my decision almost immediately.

So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged.

Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.

Very versatile options that are all included in one low price. We're very excited for the Chapters features.

The email tool is difficult. Overall, the package feels very late 90's.

We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.

With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them. For my client, integration with their QuickBooks system was important.

Easy program helping you ut with management, I loved the mobile version of it.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.

This software is fairly basic and makes life pretty easy for those in the office who need some simple things.

I am generally unhappy with the service overall.

If we do run into any snags, Silkstart’s topflight customer service is super responsive.

The Benefits of CRM and Great Website Integration in One Package.

It's very difficult to find something negative to say about SilkStart.

Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order.

I don't think we could do better for the money - and since we are willing to go for the ride with the company - we are grateful to be part of the push and pull that makes good software great.

We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

The system is really easy to use and the support provided has been great.

We love being able to see and communicate with all members across all chapters and the ability to have paper and online purchase processes available.

The editing capabilities of this software is brilliant, I loved that it was so intuitive to do things that even my most technologically challenged staff could figure it out.

Almost $5,000 USD in mandatory fees is double the annual cost of a site with them, and it was very unclear what we would get for it.

We have been very pleased with the services and support provided by SilkStart and highly recommend them to any organization looking for an effective member management software platform.

There are some shortcomings to the product but these headaches are alleviated by their great support staff.

Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society.

CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent  and any hiccups were addressed in a very timely manner.

Cost effective, fresh templates. Various design options with the use of the many widgets available.

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

Fairly intuitive and easy to learn, lots of options, great support with manuals, videos and help screens. Can customize to a fair extend.

I like the ease of use for members to register for Events,the ability to add discount coupons, and the ability to email to certain groups within  the club or to past event registrants.

I can not think of any negative aspects of the software from my perspective.

The emailing feature is terrible and causes us to use Google Groups to easily contact our members. But that leads to having to maintain a separate list of members, which has proven cumbersome.

They are willing to do anything that is within their scope. Their team is very nice and they do their best.

The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.

Excellent functionality. We like the fact that it is adaptive and looks good on all devices.

The last year has been seamless since implementation. Our members love the functionality of it and the ease of use.

THe software is stable, relatively easy to use and has the functionality that are needed for a non-profit organization or club. Overall the tool is a great solution.

And has good web design  features/intial setup support. And support in general is outstanding.

Great Support , easy to use, new features constantly added for free, and it does have a few fee based additional items if you need them. Also Quick-books integration for only $100 one time fee.

The customization options are amazing, and the ability to find members via gps.

Most of the functions of our village are integrated into the software and we love the automatic emails to our volunteers.

What should be simple changes are stuck behind the organization of how the database was structured.

Club Express might be even better for us  if more of our members were enthusiastic about its very sophisticated feature--or even comfortable with them.

We found it to be a good base for a new website for our choir - easy for our singers to use, relatively easy for administrators. The Club Express team has been great to work with.

Both the sales person and the engineer I worked with were very friendly and helpful. My minimal interactions with their support staff have been positive, too.

Your offering has the best value for the money. The customer support is wonderful, second to none.

Integration into payment processing gateways not well integrated.

ANd there are a few processes that just don't make sense. Ie The list of registrants appears or disappears depending on registration option setting which is stupid.

Photos are especially difficult to add to the site. It's just overall a very difficult and frustrating product to use.

We love the ease of set-up of website and various activities. We also like the solid web-base for members.

Billing functions are limited, renewal options are frustrating.

Their manuals and video demonstrations are excellent. There is a lot to cover, but it appears to be well organized and I can get quickly to the topic where I need help.

Club Express is feature rich and will be a great help to our club as I learn more about its modules.

I have no beefs with Club Express, I have good luck with customer support, I like the product and the longer we use it the better it is.

There's no direct access to social media or cloud storage which is a definite negative. Event questions are very limited and do not offer If-Or linking.

ClubExpress is allowing us to take good care of our membership. Customizable to the point where we can keep everyone happy.

Great value for the price, comprehensive solutions. Excellent staff and customer support.

Spacing is inflexible, fonts change for no apparent reason -- frustrating. Developers are constantly revising--improving--the software, which can be hard on users.

US Dollar

SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database.


SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.


Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.


Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.


Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.



LongDescription

Member Communities

Jobs Board

Member Accounts

Enrollments/Onboarding

Newsletter Management

Electronic Payments

Personalization

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

Financial Management

Credit Card Processing

Attendance Management

Attendance Tracking

Communication Management

Customer Database

Registration Management

Calendar Management

Customizable Fields

Member Database

eCommerce Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Content Management

Email Marketing

Membership Renewals

Membership Management

Fundraising Management

Client Portal

Event Scheduling

Social Media Integration

Event Ticketing

Email Reminders

Website Integration

File Sharing

Alerts/Notifications

Reporting & Statistics

Reminders

Event Management

Customizable Templates

Event Calendar

Website Management

Customizable Branding

Member Types

Member Communication

Chapter Management

Contact Database

Customizable Forms

Third-Party Integrations

Member Portal

Member Directory

Web browser (OS agnostic)

Windows 10

<li>Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone & email support, unlimited administrators

<li>Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SilkStart MultiChapter

In Person

Live Online

Webinars

Documentation

Videos

ClubExpress is a cloud-based management tool for any association or club. The solution is suitable for arts and cultural clubs, environmental groups, healthcare and hospitals, higher education groups, human services organizations, international organizations and many more.


ClubExpress offers donor management, nonprofit marketing and outreach, charity and event planning, volunteer management, association and membership management and fundraising. The system has a member portal, offers awards and certificate management and supports online fundraising.


Users can customize their website using the design and configuration tools and it also offers built-in templates and themes to choose from. Contacts and other data can be automatically loaded onto the user's site and ClubExpress sends all members a customizable welcome email that invites them to view the new site and update any information that they have stored in the organization's database. The system is cloud-based so there is no installation and it can be accessed from anywhere at anytime.



Surveys & Feedback

User Management

Email Alerts

Ad hoc Reporting

SSL Security

Invoice Management

Shopping Cart

Content Library

Mobile Access

Election Management

Activity Dashboard

Chat/Messaging

Receipt Management

Accounting Integration

Drag & Drop

Search/Filter

Online Registration

Real Time Editing

Pre-built Templates

Online Store Builder

For Nonprofits

ClubExpress pricing is based on the number of active members in the database. The minimum monthly fee is $24, equivalent to 60 members. Then $0.40 per member per month up to 100 members, and then discounts kick in for larger and larger groups. Our pricing is all inclusive; these fees cover all functionality, unlimited pages, documents, disk space, traffic, blast emails, etc., as well as unlimited toll-free support for admins and members!

SilkStart MultiChapter vs ClubExpress

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