# Virtuagym Software Reviews, Demo & Pricing - 2026

> Review of Virtuagym Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/membership-management/virtuagym-profile

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Virtuagym

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Overview

[Reviews](https://www.softwareadvice.com/membership-management/virtuagym-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/virtuagym-profile/alternatives/)

# Virtuagym 2026: Benefits, Features & Pricing

Wondering if Virtuagym is right for your organization?

Our Business Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Virtuagym

3.8

[(265)](https://www.softwareadvice.com/membership-management/virtuagym-profile/reviews/)

Pricing

Starting at $29.00 per year

### About Virtuagym

The complete Virtuagym software accommodates various fitness features, such as a nutrition app, a workout app, a membership management platform with a recurring billing system for each client, a custom business portal displaying your brand colors and images and an entry tag for clients

Reduce your administrative tasks after completing your setup and focus on training clients, promoting and growing your business and increasing your revenue stream.

The system also includes an online shop that can be automatically integrated with income reports, as well as mobile apps for iOS and Android phones.

Manage all your administrative tasks faster, from sign-up to contract renewal to payment processing, so you and your staff can focus on adding real value. With this powerful solution, it’s easier than ever before to keep your business organized at the back-end, while offering your clients a hassle-free experience.

Contract Management

Manage both contact and contract details in one place. Create customized gym memberships to suit your gym's business model, with limited access, auto-renewal, and trial memberships

Payment Processing

Streamline your accounting with automated billing. Allow...

your members to pay online and start processing your payments through all major providers and integrate with leading payment platforms Access control Streamline your check-in process with a solution that fits your facility and keep an eye on attendance numbers for optimized planning Fitness Coaching App Coach your gym members virtually & track their progress with a complete toolset, customizable to your business. Add any sessions you have with them to their schedule that can be easily accessed via their app or synced with their Google calendar Nutrition Coaching Easily compose meal plans and assign them to your clients with a database with over 100,000+ products at your fingertips Training Schedule The Workout Editor empowers you to create personalized workout plans, send them directly to your clients' phones and track their progress Lead Management Focus your marketing and sales efforts for maximum success and nurture your prospects to become solid leads and loyal members Business Analytics Realize your growth ambitions with the power of data: gain actionable insights and use AI-forecasts for a complete and in-depth overview of your business Webshop Deploy your own customized webshop to cross-sell, upsell and add to your club’s benefits at the touch of a button Online Community You're key to retention: enable your clients to always be in touch and build them a social support system Challenges & Leaderboard Motivate your clients to reach their goals faster and boost motivation with engaging challenges Questionnaire Save time on getting your clients started on their health journeys and keep track of their feedback: user-friendly questionnaires allow you to easily gather information and track progress through a predefined list of questions Video Platform 1000+ workout videos and integrated platform for custom videos Custom Mobile App Build your brand with your own powerful fitness app How can a fitness software help grow your business Purchasing management software can certainly help grow your business in a number of ways. You will be able to successfully engage your existing members and better understand their wants and needs using our extensive tools Our gym management software can also help you market your gym or studio to potential members helping you reach a wider audience and bring in more new members Overall, it can help your business operate more efficiently, provide a better experience for your members, and give you the tools you need to make informed decisions about how to grow your business

Wondering if Virtuagym is right for your organization?

Our Business Management Software selection experts can help you in 15 minutes or less.

## Virtuagym User Interface

## Popular Virtuagym Alternatives

Main Product

Virtuagym

3.8

[(265)](https://www.softwareadvice.com/membership-management/virtuagym-profile/reviews/)

Ratings Breakdown

-   3.82Ease of use
-   3.67Value for money
-   3.81Customer support
-   3.81Functionality

Pricing

Starting at $29.00 per year

Get Price

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4.8

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Ratings Breakdown

-   4.78Ease of use
-   4.82Value for money
-   4.39Customer support
-   4.67Functionality

Pricing

Available upon request

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Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

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Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

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Ratings Breakdown

-   4.69Ease of use
-   4.52Value for money
-   4.43Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

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Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

## Virtuagym Pros and Cons

We analyzed 265 verified reviews for Virtuagym to find out what actual users really think.

Select to learn more

Intuitive Interface And Setup

Virtuagym offers a user-friendly mobile app and intuitive interface, making it easy to navigate, set up, and customize for both staff and members. The platform is practical for daily operations, with clear layouts and helpful tools that simplify managing reservations, content, and integrations.

Comprehensive Fitness Management Features

Virtuagym provides a wide range of tools for gyms and fitness studios, including an extensive exercise library, workout planning, and integration with fitness devices. The platform supports both small studios and large gyms, helping users track progress, run challenges, and tailor programs.

Streamlined Member Administration Tools

Managing members is straightforward with Virtuagym. The system supports online and in-person sign-ups, automated check-ins, booking, and communication. Customization options, group management, and digital transactions help gyms efficiently handle memberships and engage their communities.

Difficult Contract Cancellation Process

Canceling a contract with Virtuagym is challenging, with users citing long minimum terms, strict cancellation policies, and delayed or unresponsive support. Many experience repeated charges after requesting cancellation and find the process confusing and time-consuming.

High Costs And Unclear Fees

Pricing is often seen as expensive, with complaints about high subscription fees, setup charges, and lack of a free trial. Users mention unclear billing, unexpected charges, and difficulty justifying the cost compared to competitors offering similar features at lower prices.

Slow And Unhelpful Support Response

Customer support is a frequent pain point, with users reporting slow response times, lack of expertise, and repeated handoffs between representatives. Many find the service unhelpful, difficult to reach, and frustrating when resolving issues or getting clear answers.

## Virtuagym Pricing and Plans

Starting price: $29.00 per year

Free Trial

Free Version

Basic

$29.00

per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Virtuagym Features

-   Popular features found in Business Management
    
    Accounting
    
    Billing & Invoicing
    
    Client Management
    
    Inventory Management
    
    Marketing Automation
    
    Order Management
    
    Purchasing & Receiving
    
    Scheduling
    
    Task Management
    
    Time & Expense Tracking
    
    Training Management
    
-   More features of Virtuagym
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Appointment Management
    
    Appointment Scheduling
    
    Attendance Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Availability Management
    
    Belt Ranking Classification
    
    Billing Portal
    
    Calendar Management
    
    Calendar/Reminder System
    
    Capacity Management
    
    Class Management
    
    Class Scheduling
    
    Client Portal
    
    Client Profiles
    
    Confirmations/Reminders
    
    Contact Database
    
    Contact Management
    
    Contingency Billing
    
    Contract/License Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customizable Branding
    
    Customizable Invoices
    
    Customizable Templates
    
    Document Management
    
    Document Storage
    
    Dues Management
    
    Dunning Management
    
    eCommerce Management
    
    Electronic Payments
    
    Employee Management
    
    Employee Portal
    
    Employee Scheduling
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Exercise Library
    
    Facility Scheduling
    
    Financial Management
    
    Fitness Assessments
    
    Fitness Plan
    
    For Dance Studios
    
    Forecasting
    
    For Gyms
    
    For Martial Arts
    
    For Yoga/Pilates Studios
    
    Gamification
    
    Goal Setting/Tracking
    
    Group Scheduling
    
    Health Coaching
    
    Health Monitoring
    
    HR Management
    
    Hybrid Trainer
    
    Instructor Management
    
    Interaction Tracking
    
    Invoice Creation
    
    Invoice History
    
    Invoice Management
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    Life Coaching
    
    Member Communication
    
    Member Database
    
    Member Directory
    
    Member Portal
    
    Membership Management
    
    Membership Renewals
    
    Member Types
    
    Mobile Access
    
    Mobile App
    
    Monitoring
    
    Multi-Currency
    
    Multi-Location
    
    Nutrition Program
    
    Online Booking
    
    Online Invoicing
    
    Online Payments
    
    Online Registration
    
    Online Trainer
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Program Management
    
    Progress Tracking
    
    Project Management
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Sales Pipeline Management
    
    Sales Reports
    
    Segmentation
    
    Self Check-In/Check-Out
    
    Sport Coaching
    
    Staff Management
    
    Student Management
    
    Team Management
    
    Third-Party Integrations
    
    Time Tracking
    
    Vendor Management
    
    Visitor Management
    
    Website Integration
    
    Workflow Management
    

## Virtuagym Integrations

Paysafe

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

Twitter/X

Integration rated undefined from -1 review

GitHub

Integration rated undefined from -1 review

PayPal

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

See all 9 integrations

## Virtuagym User Reviews

Overall Rating

3.8

Ratings Breakdown

5

44%

4

27%

3

9%

2

9%

1

12%

Secondary Ratings

Ease of Use

3.8

Value for money

3.7

Customer support

3.8

Functionality

3.8

Jack B.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Customer and End User benefits

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Better than every other system we have used when asking inexperienced or junior staff to pick it up and go with it. The user interface for customers is also much easier and better than others, we have had very positive feedback from our gym members. A good range of tools and options that can be set up and customised without having to dedicate additional resource to operate it. The community noticeboard feature has been vital to our customer-centric approach.

Cons:

limited connectivity to big brand wearable tech. We were also unable to use it to manage our online sports hall bookings.

Reasons for choosing Virtuagym

More customer centric and the ability to interact with our members is a key feature that aligns with our values the best.

Vendor Response

Hello Jack, It is highly pleasant for us to know that our software is helping you to run your business in such a good way! We are continuously working on improving our product, and offering more integrations is already on our roadmap. As for online bookings, we can of course help you in setting this up through Virtuagym, so please feel welcome to reach out to us at support@virtuagym.com to better assist you with this! Team Virtuagym

Replied March 2021

Read More

JD

Jonas D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

5 years of daily use!

5

I started working with Virtuagym at the beginning of my fitness professional career. Now I have grown my own gym with 100+ members, and Virtuagym has helped me tremendously in building and sustaining this growth.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Virtuagym provides an all-in-one solution for my clients. Their modules (Coach, manage, engage) are all individually very well made and hold up to their competitors (amongst top 10 best). But Virtuagym really outshines them all by including all these modules into one, making it very easy to onboard clients for your gym scheduling, memberships, billing and coaching software. Where other options will have you using several software programs with multiple registrations and logins for your clients.

Cons:

I feel like there is a big difference in 2023 between the very user friendly mobile app and the older, outdated browser platform of the software. I think updating this would be a very nice goal for the next couple of months.

Reasons for choosing Virtuagym

All-in-one solution, providing me with a very user friendly client environment and onboarding.

Read More

ST

Sean T.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

Look somewhere else

2

VirtuaGym overall I would say is not for everyone. I used Virtuagym for many years but after switching I can look back and realize that many people have problems navigating and using Virtuagym, especially senior citizens.

Ratings Breakdown

2

Ease of use

1

Customer support

2

Functionality

Pros:

It was easy to navigate and the layout is kind of clear

Cons:

VirtuaGym is not very user friendly and I had lots of members calling and reporting problems

Read More

MZ

Malika Z.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2026

Management software for fitness and wellness

4

Overall experience left me satisfied, as it is a decent option for health, wellness and fitness enthusiasts helping will general management, billings, onboarding etc

Ratings Breakdown

4

Ease of use

3

Value for money

2

Customer support

4

Functionality

Pros:

The onboarding is very explicit and well explained, the service offers a wide range of benefits, reasonable pricing

Cons:

Customer service and client support has a low response rate, the overall interface can be more user-friendly, as in some parts it may be difficult to navigate

Read More

SM

Steven M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Consumer Feedback

5

Overall, I am happy with the functions of the product. The team has shown a tremendous desire to meet any of my goals and needs and works in collaboration with their clients. They have helped me set the system up after transferring from a competitor, the client experience is outstanding, the tools available are great for gym specific needs. I am completely satisfied with the product and only wish to see some advancements in payroll processing to reduce management time.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I enjoy the ease of communication between club goals and client goals. The use of the message boards, program design tools, app sign in functions, and scheduling have helped make this product a great success for our team and for communicating with our members

Cons:

I dislike the inability to track payroll. Payroll has become a manual process where each day needs to be logged and accounted for rather than automated through services rendered. Further, the inability to adjust previously logged sessions: i.e. book a client, client cannot show up, scheduled time of appointment has passed, and we cannot undue the session. Makes it difficult to track sessions completed and payroll.

Reasons for choosing Virtuagym

Progressive change in client experience and club functionalities

Reasons for switching to Virtuagym

Looking for a change and a more fitness specific app and operation.

Vendor Response

Hi there, Thank you so much for this great review. We appreciate your feedback and will discuss this with our team. If you would like to elaborate further on your feedback I want to invite you to send an email to support@virtuagym.com. We are always happy to help and are ready for your questions. With kinds regards, Team Virtuagym

Replied August 2023

Read More

JC

Jessica C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2021

False Claims

3

Don't waste your time or your money. I now have to take the time to find a new product AND convert my clients to a new system. This is not ideal at all! I am very frustrated. I've only been using virtuagym for 4 going on 5 months. Avoid at all costs!

Ratings Breakdown

2

Ease of use

1

Value for money

1

Customer support

2

Functionality

Pros:

I like the idea of the software. In theory it was everything I wanted. Scheduling and interactive calendar for myself and staff. Nutrition coaching at our fingertips. Progress tracking and club goals/community aspects. Billing and business management tools. Everything sounded great!

Cons:

I may need more space: 1. It is not real-time scheduling. You cannot adjust your schedule, plan or delete anything if you are not on the web browser version. As a personal trainer I need the ease and convenience of using my phone to schedule at any given time. 2. The nutrition database is atrocious. Clients and staff are both complaining about the incorrect numbers, portions, nutritional details, etc. It is way too tedious to find the right product and measurements and half the time I am just finding something "close enough." 2b. Meal plans do not save entirely once you construct them. Once you click save, some or all of the items you populated onto the plan will be deleted and you'll have to start from scratch. Waste of time! 3. No progress pics can be added from the app 4. When you want to add a video of an exercise you must link it to your YouTube unlike Trainerize who let's you upload directly from your laptop/phone 5. New members have the HARDEST time getting setup 6. I paid for the customized app and all of my clients have a "virtuagym" app. 7. When I complained about the needed features not being accessible, they gave me a completely pointless feature that I cannot use. All in all, I thought I was getting more with Virtuagym than I had with trainerize but I think I will just go back to Trainerize. I would not recommend this product to anyone who takes pride in their coaching.

Reasons for choosing Virtuagym

Virtuagym advertised more of my desired features but failed to deliver.

Reasons for switching to Virtuagym

Thought I would be getting more with virtuagym.

Vendor Response

Dear Jessica, Thank you for taking the time to share this with us. We are very sorry to hear that our product did not fulfill your needs as presented during the sales process. We would definitely like to discuss your experience further for us to have a better understanding of the reasons for the inconveniences you described and find a resolution, therefore, it would mean a lot if you can reach out to us personally at support@virtuagym.com, as we were unable to find your account in our system with the information given in the review details. Again, we appreciate your time in reviewing Virtuagym.

Replied December 2021

Read More

DE

Dan E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Happy with our service

5

It has been very beneficial to every day use. From setting up new membership to taking payments

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Was easy to set up with the one on one help going over all features and way to use them. It make our book keeping easy and membership and payment management is awesome.

Cons:

Tech support not available 24/7 if there is a problem can take days to fix. One of the features my members like most was when they scanned in at gym door it greeted them by name and told them how many credits they had left. One day it just stopped showing and after many phone calls still not back up.

Reasons for choosing Virtuagym

After spending days and walk throughs with several different companies Virtuagym stood out.

Reasons for switching to Virtuagym

Had to track membership in to many places and separate place for door system and separate for payments

Vendor Response

Dear Dan, Thank you for providing us with your valuable insight. We are glad to hear about your positive experience with Virtuagym, and your feedback will be, of course, taken into consideration. As for the issue you mentioned you have been experiencing with the check-in system, please feel welcome to email us at support@virtuagym.com so we can look further into this and help you find a resolution! Team Virtuagym

Replied December 2021

Read More

EE

Eduardo E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Good and Bad

3

The part that we really liked was the coach module. That's why we will keep our business partnership. I don't trust in the other parts, honestly, I don't recommend for a gym or studio.

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

Coach Module (just the program part), I would say that customer centre a few times did a good job.

Cons:

Finances, Schedule, Clint's Session Control (this part was horrible), Analytics never worked.

Reasons for switching to Virtuagym

Because our business is growing and I need a system that help me, I moved most of the tasks to a manual control, doing on spread sheets the work that I paid for Virtuagym to manage. I should had switched before.

Vendor Response

Dear Eduardo, Thank you for sharing this with us. We are very happy to hear you are pleased with our coaching module. Nevertheless, our team is continuously working on improving our product, and this is why we will be glad to learn more about your experience with the schedule and the financial portion of the system. If you agree, please email us at support@virtuagym.com to discuss this matter further. Team Virtuagym

Replied December 2021

Read More

EJ

Elizabeth J.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Nutrition App/Meal Plans

4

Overall my experience has been well! For the most part about 90% of my clients have been successful using the app. The other 10% really struggle since they are used to the easiness of MyFitness Pal's tracking features.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

I only use the Calorie Counter app and meal plan software. I like that I can see all of my clients food logs, load foods into their meals plans, and customize their macros. It makes it easy to monitor my clients intake to ensure they are hitting their goals to lead to results. Being able to save meals is great, especially when I have clients who eat the same meals a lot, or if I want to save a quick meal for my clients to have access too. I also like how my clients can see the little icon (yellow) to let them know I personally input that food item or created a meal. Overall I have enjoyed using the software!

Cons:

There needs to be a way to create a recipe. One like MyFitness Pal, where you load all of the bulk ingredients of the recipe, then attach the number of servings the entire recipe creates so you can log the single serving. It is too challenging for my clients to log food if there is a recipe involved because it is a VERY length process to create a meal based on serving size when it is cooked in bulk. I believe there also needs to be a feature to track the 3 macros in grams versus percentages. Clients have a better understanding when they know "I have to hit 150g of carbs" versus seeing 100% at the top once carbs are hit. In the app, when you click on the percentage circles it gives a large range of macros to fall within. This does not allow for accuracy to truly see fat loss or muscle gain. When it comes to grams of macros, there is a very small window (5g of Pro/Carbs and 2g Fat) to ensure calories are not way over or under. Right now the app can fluctuate 80g which is HUGE that is 320 calories plus or minus on both carbs and proteins , fats fluctuate close to 22g which could be a 198 calorie difference. If someone continually hit high on those macros they would never lose the fat they desired When people input foods, there seems to be a lot of confusion when attaching a portion, or just in general since it autofill's to Macros Based on 100g. I have seen many food items input completely wrong, this could really put someone in a bad position when logging .

Reasons for choosing Virtuagym

I liked how it was a completely custom set up with a platform for my clients. I like being able to access each clients food diaries as well as have the option to load meals right into their app! It is extremely user friendly on a coaching stand point and I have had no problems navigating it. The price is also much more realistic for me since I am a super small business. There are some small speed bumps I run into, however, I have been good with overcoming them. I do still struggle getting some clients on board to be patient and take time to learn the software.

Vendor Response

Hello Elizabeth, Thank you for sharing your thoughts with us! We are currently working on improving the nutrition app and your suggestions will be, of course, taken into consideration. Please feel free to contact us at support@virtuagym.com.

Replied January 2021

Read More

Alexander G.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2020

What you see is what you get

5

Fantastic customer care experience, guided setup done with patience from one of their stuff, always available via phone for quick questions, the product is sleak and customisable to a great extent even without purchasing extra packets

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Full Features and the pricing scales depending on your business size. That means that you get full service no matter how small your business is. Once you grow, you start paying more. It's a fair model

Cons:

Still no Onefit integration but it's really a minor thing. I cannot find anything else to fault them for

Reasons for choosing Virtuagym

Fitmanager and Everfit (same company) charge you for each location you open. This might be good for a gym but it cannot apply to a bootcamp outdoors. You just have small groups of people here and there. They were not flexible enough to allow for this and the costs would have been too high.

Reasons for switching to Virtuagym

Very expensive, very limited for a basic packet, not optimised for Europe (irrespective of what they like to claim)

Vendor Response

Dear, Alexander Thank you very much for sharing your experience! We are thrilled to hear you've encountered so many benefits in your product and the tools we have built for our clients to not only meet but exceed their expectations. Your feedback is very valuable to us and we will continue to do our best when providing our clients with topnotch services as you all deserve! We look forward to excelling in every aspect of our services and making all the necessary efforts to be part of your business growth. Once again, your review is highly appreciated! Sending you all the best, Your Virtuagym Family.

Replied April 2020

Read More

Showing 1 - 10 of 265 Reviews

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