They provide both outpatient and inpatient features. They offer the ability to customize exiating forms or create your own.

Avatar is difficult to have multiscreen shots  to see a completed note when following up with a current service.

Netsmart seems to be building in problems that the city will then pay to keep the platform running.

Very costly, not user friendly, terrible business model.

Impossible to navigate, you reenter the same information on multiple screens, the diagnostic feature is inadequate... the list goes on and on. No one in my agency likes it.

Robust feature set makes it very flexible solution.

The home viewing screen is use friendly, When the user sees the screen for the first time, It it makes you comfortable for training, simplistic as opening up a paper chart.

That is to say that if you have the resources to have IT staff dedicated to customizing this product it is very configurable and can house and product data reports to a great extent.

They are a very good vendor partner for Henderson.

This lead to lots of confusion when the users tried to explain to the IT department which form was not working.

Clunky, need next generation options, SUD assessment requires cut and paste from Word processing as the fields do not align with ASAM criteria.

Netsmart Avatar COULD be a good program if only the folks at Netsmart would make it more stable.

I have used other systems and all are better. I cannot even say it is reliable.

The error screens have a place for the user to update IT and many clinicians were able to pull up the document they were working on when restarting the system if they knew that the error occurred.

It has some positives, but overall it is very frustrating due to increased work load from a lack of efficient coding to provide better ease of use.

There is also a lot of unnecessary  repetitive drop downs  such as type of note, when it was in schedule and 3 places on the document.

I've used others so I am aware what good looks like.

Screens can be adjusted for color blindness, poor vision and put in an work flow order. Customer support was professional and were often able to make corrections with in the day.

Gives you cryptic error messages (before it crashes).

I like that I can change the color of my screen.

The upgrade from MyAvatar to MyAvatarNX was actually worse. The software is so bad that it demoralized me to the point of looking for different employment after 7 years.

My experience has been even worse than what was described in the article.

Avatar has the capability to allow individual users to change screen requirements to meet their daily workflow needs and screen shots.

My rep  is the best pro, but really every one at the company I have interacted with has been great.

She responds to all my questions promptly and accurately. Psyquel is a terrific billing service for mental health providers.

Psyquel is easy to use, it has a user friendly layout that is also intuitive, it's reliable, and it's easy to access records.

Since I am not computer person, sometimes knowing all options available and how to use them can be frustrating.

I have found Psyquel staff to be very professional, polite, patient and persistent. They are awesome to work with.

The price point for the service is reasonable, fair, and competitive with other services.

The customer service is excellent. A great product and a great value.

I liked how easy and user friendly it is to use this software. I will definitely will recommend this software.

When I receive insurance information, it usually requires several follow-ups, because the messages are misleading and not helpful.

Ease of use, customer service is amazing, quick turn around times with billing.

The price is fairly reasonable. The e-mail reminders are great.

Billing is super simple and quick. Really helpful to be able to access the info from anywhere.

Whenever I have had a question or problem, they respond immediately.

I not only use the software, I use the excellent account reps provided. Very happy with Psyquel.

Pleased with the overall quality of software and the responsiveness of customer support.

I like that this software is easy to use. I also like that someone is available to help me if I have any questions.

It is very user friendly and it is easy to add new people under your account. It is also very affordable.

It is easy to use; very time efficient for billing and adding new clients; having a designated Rep from Psyquel has been awesome; very helpful, patient, responsive.

She's really what's kept me using Psyquel because having a good point person is important. Rep is however also really good about hearing needs and getting back quickly when there is an issue.

I found this system to be fairly easy to use and the most recent representative was helpful and responsive.

The things I like the most is the ease of using the system. I also enjoy the feature of my clients being emailed a reminder for their appointments and for the help with re-verifying my insurance.

User friendly, great customer support, and overall great to use.

The software is great, the customer support is outstanding. Kimberly really stays on top of things.

They follow up to collect when claims have been denied.

Billing mistakes, doesn't offer reverifications for client's whose insurance has changed or beginning of the year insurance changes.

Software is easy to use. Services provided allows me to spend more time doing what I enjoy in being a therapist rather than the billing.

Very user friendly and supported by a friendly and knowledgeable team.

There are not a lot of things I dislike about this software.

We’ve grown with PsyQuel from an individual part time business to multiple services and multiple therapists. We use the service for billing insurance and accepting private/self pay clients.

US Dollar

myAvatar by Netsmart is an electronic health record (EHR) specifically designed for organizations that provide behavioral health and addictions treatment services in community-based, residential and inpatient programs. It offers a recovery-focused suite of solutions that leverage real-time analytics and clinical decision support to drive decision-making. The robust platform streamlines workflow, making client information quickly accessible with user-friendly dashboards.


Its whole-person integrated care model offers a comprehensive set of features that support roles throughout the organization, from front desk staff and clinicians, to billing administrators and executive management. This results in improved operational, clinical and financial workflows for inpatient and outpatient organizations.



LongDescription

Treatment Planning

Charting

EMR/EHR

Initial Assessments

Decision Support

Coding Assistance

For Mental/Behavioral Health

Practice Management

Medication Management

For Psychiatrists

Patient Records Management

Drug Reference Database

E-Prescribing

Windows 7

Windows Vista

Windows XP

Unix

Windows 2000

Windows 8

Windows 10

Please contact Netsmart Technologies for pricing details.

Self-Employed

2-10

11-50

51-200

myAvatar

Psyquel is a mental health EMR, Claims Management, and Billing & Invoicing software that allows mental health practices to easily store patient records, clinical notes, and any other important data. Features of Psyquel involve scheduling appointments and sending reminders through automation, a self-service patient portal for patients to fill out their information, as well as secure accessibility from any location or time, from both PC and mobile. Users of Psyquel can also file insurance claims and streamline their billing and invoicing process. 

myAvatar vs Psyquel

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons