Chronus software


17 reviews(5.0/5)
17 reviews(5.0/5)

Chronus offers cloud-based mentoring software that allows users to manage and track mentoring programs. Chronus offers mentor-mentee matching, mentee learning resources, reporting tools and apps for iOS and Android.

Mentoring plans can include tasks, due dates, announcements and event schedules. Users can access a library of program templates and configure membership modes, matching rules and connection settings, as well as company logos, colors and other branding. Mentors and mentees can be matched based on professional criteria, availability, shared interests, language and more.  

Participants can create profiles, or administrators can import data from human resources and learning management software. Participants can be imported individually or in bulk. Chronus also includes various reports that help users monitor real-time data.

Support is provided via email.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

17 Reviews of Chronus

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  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    University Mentoring Program

    Ease-of-use
    Functionality
    Quality
    Support

    The customer service has been fantastic. They understand the needs of my program very well, and have always been able to come up with solutions to assist me in managing the program.

    Pros

    The system is intuitive, which is helpful when working with individuals with varying levels of technical experience.

    Cons

    Everything that I have thought of or suggested for improvements, they have either developed or are in the process of developing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Chronus, Chronus

    September 2018

    Thank you for the feedback! We're glad we've been able to meet your needs and evolve the product alongside your program as it continues to grow and scale.

  • Ashley from University of Miami Business School

    Number of employees: 201-500 employees

    July 2018

    Making mentoring and alumni engagement a breeze!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The site is extremely user friendly for the administrator, mentors and mentees. Recently, I did bench marking with other school mentor programs and Chornus was an extremely popular program. It is efficient and we are able to use the program to take our engagement with alumni and community members a step further.
    Also the support time is incredible - kind, knowledgeable and responsive. I appreciate all their hard work.

    Cons

    I have had incidents where mentor or mentees have had trouble with their user name and passwords. They were able to email the help desk and resolve the issue quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    This website raises the bar in how we manage and offer mentorship programs at our company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I appreciate the features such as customizable profiles, mentoring connection plan, survey and reporting capability. I love the user interface and it is very easy to navigate.

    Cons

    I would like to see more ways to integrate this into software programs we use such as MS Outlook calendar.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Chronus, Chronus

    July 2018

    Thank you for the kind words of appreciation! We're pleased to work with you as you continue to grow your program offerings. We do have new meeting functionality we are currently rolling out to programs that should provide better calendar integration for a smoother experience. Our Customer Success Managers will be getting in touch with program managers for further information and implementation. We hope these feature evolutions continue to provide you an easy-to-use solution for greater mentoring impact. -The Chronus Team

  • Michael from University of Southern Queensland

    Number of employees: 1,001-5,000 employees

    April 2018

    I have used Chronus to set up and manage several career mentoring programs for university students.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to pilot and then deploy several customised mentoring programs, all in the same platform. Chronus makes it easy to get participants onto the platform and connected with each other. The rich data reporting allowed us to gain a lot of insight into participant needs and behaviour and send quality reporting to our key stakeholders.

    Pros

    Chronus is highly customisable, from the fields you want to appear in participants' profiles, to the connection plans that support participants through their mentoring relationship. This means you can easily develop a program that is totally bespoke to your clients.

    Cons

    There is quite a learning curve, with a lot of settings and form fields to take into consideration. Some of them have a major impact on the operation of a program, which you may not realise until you experience it. However, the support and advice is excellent and very effectively accelerates this learning curve.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Chronus, Chronus

    April 2018

    Michael, It's been great to have worked with you throughout several different mentoring programs so far! We're glad to hear our connection plans continue to support your students' goals and milestones. We understand that configurability can increase ramp-up time, but it's good to know the support you received along the way helped to create strong results and enable you to continue serving your students successfully. -The Chronus Team

  • Ryann from Colorado Attorney Mentoring Program ("CAMP")

    April 2018

    Chronus consistently exceeded our expectations. They are a valued partner to our mentoring program.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A major reason we chose Chronus over other software vendors is because the technology is nimble enough to grow with our program. Unlike other software vendors we considered, we felt like Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. The future growth of our program won't be impaired by the limits of our technology. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us. Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm. For a voluntary mentoring program like ours, it is imperative that the user experience be top notch. Our users love the interface because it is intuitive, completely mobile friendly, and actually beneficial to the mentoring relationships. From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better. While our users love the experience they receive through the platform, the administrator experience is also wonderful. Our program landing page is the first thing I open (after my e-mail) when I get to the office every day and it stays open all day. I love the ability to see what is happening in the program and in the mentoring connections in real time. I am able to respond quickly and easily to user questions and I am constantly improving our platform as we come up with new resources, mentoring plans, and matching criteria.

    Pros

    1. Chronus is nimble enough to grow with our program. Unlike other software vendors we considered, Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us.

    2. Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't 'fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm.

    3. From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better.

    Cons

    There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users. As it is now, when a user is removed from the system, the metrics collected on that user are removed as well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Chronus, Chronus

    April 2018

    Thank you for the kind words, Ryann! We're excited to help CAMP grow and continue scaling to meet the evolving needs of your mentors and mentees. As far as retaining the data on removed users, you absolutely can while still opening up a license seat. Your Customer Success Manager will be reaching out shortly with instructions on how to do this. -The Chronus Team

  • Simon from USDA USFS

    Specialty: Youth Mentoring

    Number of employees: 10,000+ employees

    April 2018

    Excellent tool for first time mentors

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The ease of use enabled me to hit the ground running. As I have progressed with my mentees they have also found the tools useful and easy to access.

    Cons

    It would be helpful if the software was more intuitive to my growth as a mentor. I do not feel limited at the early stages, but there is room for improvement as I progress in aptitude.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tracy from NIP Group, Inc.

    Number of employees: 201-500 employees

    March 2018

    Exceed Expectations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Chronus is an easy-to-use, cloud-based mentoring solution, used to increase employee engagement. The system will match mentors with mentees, then has a pre-loaded communication and report system that enables the admin to view progress. The pre-loaded communications can be totally customizable. As a marketing tech executive, and not in HR, this mentoring UX is extremely intuitive from both an end-user perspective and an admin perspective. We launched 01/2018, and the first mentoring class has provided positive feedback regarding this program.
    The launch team support completely exceeded expectations from a customer service perspective. The team was engaging, supportive, and provided great use cases during the initial discussions.

    Cons

    I have not had any cons to the software throughout the entire process. From demo, to the contract process, then to set-up and launch, everything has been stellar.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Chronus, Chronus

    September 2018

    Thank you for the stellar feedback! So glad we've been able to assist you in building a robust program that's meeting your needs and objectives.

  • ken from salesforce

    Specialty: Corporate

    Number of employees: 10,000+ employees

    March 2018

    Nice Mentor Platform

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Quick and easy to use on the go. Messaging service and notifications through the app works well. It's also user friendly with a clean UI.

    Cons

    The mobile app could use some help. It runs slow on my phone. The software is also lacking some features of other competitor products.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ama from Shire

    March 2018

    Very happy with the software & especially the team behind it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Clean, simple interface. Easy to use & access. The UX/UI are very good. And the level of support from the Chronus team during implementation was exceptional.

    Cons

    Very expensive for what it is. It's certainly best in class, but it's hard to justify this kind of hit on the budget for a matching software.
    The biggest technical complaint is that emails about new meeting appointments come from a random Scheduling Assistant email or something like that which is not helpful & leads to these emails getting ignored.

    There are a few areas where it's not exactly user friendly (i.e. selecting what is surfaced to the profile summary requires many clicks). Thankfully this is mostly on the admin side, not the end use side, but still could use improvement.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    March 2018

    We are extremely pleased with the quality of the Chronus product and their level of professionalism.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to launch a Global Mentorship Program across 8 locations simultaneously. There was consistency and it was a smooth process for all participants.

    Pros

    The software is very easy to use and provides a lot of structure for your programs. There are a lot of mechanisms built in to take the day to day administrative duties out of program management. There are great features that allow for you to measure the program's engagement levels across participants. The system has a great streamlined design that is very intuitive, yet complex enough to make mentoring connection matching sophisticated and smart.

    Cons

    There are some great reports built into the system that allow users to gauge the overall health of the program. I would love it if there could be a bit more flexibility with the design.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kim from RMIT University

    January 2018

    Offers a professional delivery of mentoring programs to participants.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A more professional, streamline, and transparent approach to student to industry mentoring.

    Pros

    Mentees and mentors in our mentoring programs appreciate the transparency offered and the ability to select their own mentoring partner.
    As an administrator, I value the easy customisation of mentoring tracks, the capability to recommend mentors to mentees, the ability to create a partnership plan which acts as a road map to guide each partnership through to completion and the ability to monitor partnership progress.

    Cons

    The software is "off-the-shelf" which comes with it's limitations. It may not suit the mentoring process flow that an organisation has in place. We have adapted our program structure and processes to work well under on Chronus.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sandy from SPE

    January 2018

    User friendly, easy administration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the fact that as an administrator I can update nearly everything myself without relying on our IT Department.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Justin from Houghton Mifflin Harcourt

    February 2017

    An Easy Choice!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a company with a highly dispersed workforce, we needed a mentoring software to organize our process and centralize our resources. After reviewing several potential mentoring software providers, we decided to partner with Chronus. We were drawn to their contemporary user interface, intuitive dashboards, and robust suite of features, and have not been disappointed post implementation! We were up and running within weeks and have received extremely positive feedback from our end-users. The software allows administrators the flexibility to customize and tailor features to the needs of your business. Everyone from our Account Executive to our Customer Service Manager has been a pleasure to work with. Keeping tabs on users and organizing feedback for our stakeholders has been seamless. We highly recommend the product to any one looking for a winning mentoring solution for their organization!

    Review Source: Capterra
  • Roberto from Viceroy Hotel Group

    April 2016

    Successful Mentoring Through Chronus

    Ease-of-use
    Quality
    Support

    Our first round of mentoring concluded in August and we would not have received as great of results as we did without Chronus and their team. The portal is extremely user friendly and guided our team through an effective and useful experience. The team at Chronus is always prepared and quick to give replies on any questions we might have had along the way. We are extremely appreciative of the support they have offered us through our first company mentoring program and are currently ramping up our second round beginning this month.

    Review Source: Capterra
  • Jeffrey from BBVA Compass

    February 2016

    Intuitive and user-friendly system... knowledgeable and customer-friendly partner

    Ease-of-use
    Quality
    Support

    Mentoring is a key component of our overall employee growth and development strategy, which made finding the right partner critical to the successful implementation and evolution of formal mentoring in our organization. After researching several solutions, we decided Chronus would be the best partner for us. We have been using Chronus as the backbone of our mentoring programs for over two years now and have not been disappointed. I was impressed with how quickly Chronus was able to get us up and running. The support we¿ve received from their team has always been prompt, professional and refreshingly personable... they definitely know what they¿re doing and are willing to go the extra mile. Our employees have had nothing but good things to say about the system¿s very intuitive interface and the variety of features/tools designed to help them facilitate their mentoring relationships and achieve their goals. From an administrative side, the system is just as easy to use. A major advantage of Chronus is you don¿t have to create everything from scratch. They have numerous templates (reporting, connection-related, communication-related, etc.) ready to go... all robust enough to get you up and running quickly with minimal customization. Again, they definitely know what they¿re doing and know what it takes to get a successful mentoring program up and running. Overall, I would highly recommend Chronus.

    Review Source: Capterra
  • Stella from Kean University Alumni Association

    February 2016

    Helps our Mentoring program run itself

    Ease-of-use
    Quality
    Support

    We are a small shop adding a new mentoring program which we want to be able to scale up while still offering a high quality experience for our mentors and mentees. Chronus helps to bulk match those groups and provides a customizable outline for them to follow through their connection with milestones along the way. They also provide great customer support and training - scheduling weekly meetings with you during the build period to make sure you are setup and ready to go.

    Review Source: Capterra
  • Tess from O'Shea Builders

    February 2016

    Excellent Product and Outstanding Service!

    Ease-of-use
    Quality
    Support

    Pros - The program is just the right size for a business that wants to take a proactive approach to employee development and new employee onboarding. Ease of use - The template is very good, but we customized it to perfectly fit our needs for both employee development/coaching and onboarding. We explored larger vendors but we found the solutions that Chronus had to offer were ideal for a business our size. Most of the larger LMS systems are too robust and too expensive for our needs. The sales team at Chronus was extremely good about answering all of our questions, so that we could make an informed decision. We've been using the system for over a year now and we could not be happier. The customer service is excellent - when we need it, which is rare. Cons - Little things - the system isn't completely perfect in terms of doing everything we want it to, but it's close, and customer support usually has a work around. Bottom line - it's very good solution- especially for small businesses that want a solid, effective onboarding and employee development system that won't break the bank.

    Review Source: Capterra
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