About Chronus

Chronus offers cloud-based mentoring software that allows users to manage and track mentoring programs. Chronus offers mentor-mentee matching, mentee learning resources, reporting tools and apps for iOS and Android.

Mentoring plans can include tasks, due dates, announcements and event schedules. Users can access a library of program templates and configure membership modes, matching rules and connection settings, as well as company logos, colors and other branding. Mentors and mentees can be matched based on professional criteria, availability, shared interests, language and more.  

Participants can create profiles, or administrators can import data from human resources and learning management software. Participants can be imported individually o...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

42 Reviews of Chronus

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(33)

33

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

August 2019

Emily from Central Hudson Gas & Electric

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Utilities

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Great Innovative Product!

Very supportive knowledgeable team. I was always impressed with their consistency and follow through. The product has made a great impact in the development of our employees.

Pros

easy to use, innovative, fun, and makes the administrative burden of mentoring no longer an issue.

Cons

There was not anything I did not like. The product is easy to use and makes sense for our business.

Reasons for Choosing Chronus

Their product was proven, robust, and innovative. They're also the only company that had an app and could handle multiple administrators allowing me to be able to expand mentoring outside of my company to partner with other companies.

October 2018

Julie from American Academy of Pediatrics

Verified Reviewer

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great product for large physician-based association!

Our online mentorship program has turned into a valuable benefit for our members, especially those early in their careers. We are now taking it to the next level, by highlighting topics each month within the forums and incorporating a live meet and greet event at our annual meeting.

Pros

There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple and easy. We also have a complex membership consisting of trainees interested in many different areas, as well as members that are generalists and subspecialists, from a variety of practice settings and a variety of interests and experiences. The platform itself is very intuitive and the Chronus staff continues to be responsive to needs for assistance or training. They also present an amazing arsenal of online tools and resources that train our staff and educate our members on the varying capabilities of the system. The reporting functionality is robust and very easy to use. The pre-established reports are incredibly useful. The forums within the platform have helped us develop an online community of our mentorship program participants. This aspect of the program continues to reinforce mentorship activity, idea sharing, and ultimately adds to the member value. We have been utilizing Chronus for our online mentorship program since October of 2014. We continue to be impressed by their receptive updates to the product and how they truly listen to their customers.

Cons

The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Response from Chronus

Replied October 2018

Julie, We're glad to be enabling your program as your membership grows and deepens. It's been great working with you to scale the program while meeting the needs of your mentors and mentees. We look forward to meeting your future goals! In regards to the 'switch between mentor and mentee roles' we've got good news. We've turned on a feature to allow you to overcome this challenge. Your CSM will be in touch to show you what that looks like for the end user. The Chronus Team

January 2021

CJ from Praxis

Company Size: 5,001-10,000 employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Technology Enabling the Human Element

The people and support structure at Chronus are excellent. The tool and system continues to provide new functionality and features, which is great. We are able to tailor the program and tracks to our particular interests beyond, but related to, mentoring.

Pros

The most substantive value in mentoring (or coaching) can be found in the dynamics of the relationship. As such, the most labor intensive, but critical step, is creating this relationship. The Matching Algorithm and the flexibility to tailor the weighting of the various criteria is highly effective in guiding the participants to the relationship that would be most suitable. The assumption, of course, is that people complete their profiles honestly and not how "they imagine others would want them to answer."

Cons

Organizational elements. We would like the capability for alphabetical sorting in all areas/functions, we would like the system to retain the mentoring ranking preference once submitted (for ease of reference) by the mentee, we would like an archive functionality for surveys of previous time periods, we would like more functionality for attaining data segments from the Executive Dashboard (aka survey and data from a single track rather than all licensed users).

Reasons for Choosing Chronus

More focused capability and better price performer.

Response from Chronus

Replied January 2021

CJ, we're glad to hear the configurability of the matching process is meeting your criteria for successful mentoring. Thank you for highlighting the areas you see for continued optimization, and your CSM is working to elevate these desired adjustments.

March 2018

ken from salesforce

Company Size: 10,000+ employees

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Functionality

4.0

March 2018

Nice Mentor Platform

Pros

Quick and easy to use on the go. Messaging service and notifications through the app works well. It's also user friendly with a clean UI.

Cons

The mobile app could use some help. It runs slow on my phone. The software is also lacking some features of other competitor products.

December 2020

Tara from Big Brothers Big Sisters of Middle TN

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

BBBS Chronus Review

Overall, our organization has had a successful partnership with Chronus as a way to help mentors and mentees connect through online activities, video conferencing, and messaging. We value most how easy to use it is.

Pros

That the tool is easy to use and has both a url and app for users. That we have tech support through a very engaged manager. That there are multiple features to help with keeping our matches/users engaged. The virtual conferencing feature has been a huge added bonus during social distancing. Very much enjoy that the messaging feature has the ability to include attachments.

Cons

Would like if the video conferencing feature worked in the App. Recommend that it is more visually appealing/engaging for youth programs.

Reasons for Switching to Chronus

We wanted the ability to edit our curriculum and serve more youth.

Response from Chronus

Replied December 2020

Tara, thanks for your insightful feedback. We appreciate you continuing to be a collaborative partner. We'll make sure to pass this along to our Product team, as well as your Customer Success Manager, to make sure they know how you'd like to see the platform evolve.