About MentorcliQ

MentorcliQ is an employee mentoring platform for small to medium size businesses and global enterprises. It is available as a cloud-based system as well as iOS and Android mobile applications. MentorcliQ helps organizations design mentoring programs, match participants, train mentors/mentees, track relationships, milestones and goals. Reporting allows admins to measure mentoring programs to track relationship satisfaction, employee engagement and retention.

Most common uses include career development, emerging leaders, succession planning, onboarding and diversity & inclusion mentoring programs. The program structure is flexible including 1:1 mentoring, reverse mentoring, group mentoring and circles.


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63 Reviews of MentorcliQ

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January 2020

User Profile Picture

Karna from Saint Luke's Health System

Verified Reviewer

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Great software that actually saves you time and increases productivity

We are primarily focused on improving the onboarding experience of our clinical staff at this time. MentorcliQ has been essential in helping us match new graduate nurses with the perfect mentor for them, and then provide timely communication so that both partners stay engaged in the mentoring process. All of our stakeholders have expressed their gratitude for the program, and for the platform, which makes it easy for them to manage the mentoring relationship independently. It also saves an insane amount of time for administrators of the mentoring programs, by automating matching, communication, and tracking. It's been a huge win for us!

Pros

The software has a fairly short learning curve, and end-users tend to be able to use what they need without trouble. I love that it doesn't have a lot of extra that you don't really need. It's streamlined, which makes it easy to navigate to exactly where you need to go without a lot of extra clicks. I'm still learning the app, but I think that's going to be a game-changer for our users!

Cons

I wish there was a little more seamless integration between the different admin functions. For example, in order to retire someone manually, I have to go to Matches to determine who needs to be retired, and then go into Manage Participants to retire them. I wish that admins could click on a user's profile and perform all functions from that spot.

Reasons for Choosing MentorcliQ

The level of customer service we receive from MentorcliQ over other vendors made the choice easy. From exploration to sales to implementation to continued growth, we have a partner at MentorcliQ for every single step. It's like having an extra FTE to help with our mentoring initiatives.

November 2020

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Josh from ICF

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2020

It can't get much better!

We have a 4 year old successful enterprise program, a targeted functional program for a specific part of our business, and are beginning early conversations/planning for mentoring programs/circles to support key D&I initiatives (e.g. Employee Community Networks) in 2021.

Pros

The flexibility for different types of mentoring programs, the automation (and time-saving benefits) for creating and managing a program from end to end, and the ongoing enhancements

Cons

An innate challenge is adding another system to our learning stack. The ability to offer mentoring as an "offering" within our other systems (e.g. LMS) would make Mentorcliq even more valuable. Another frustrating aspect (early on) was understanding all of the automation (e.g. backend communications) and how to make it work for us.

Reasons for Choosing MentorcliQ

Adaptability, ease of use, support, fit for our current and future program needs

May 2021

Aron from Syngenta

Verified Reviewer

Company Size: 10,000+ employees

Industry: Chemicals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Great Boon for Mentoring Program

Our teams wanted to have a mentoring program to help develop themselves and their careers. MentorcliQ is the great enabler that allows us to do this efficiently. It provides the environment for people to think about and do something about career and personal development.

Pros

Although the core of a mentoring program is its people (the mentors and mentees), the amount of support and work that MentorcliQ does to support administrators is invaluable. MentorcliQ provides the infrastructure and environments that allows mentors and mentees to connect and establish relationships. MentorcliQ makes it all so easy. Starting from matching mentors and mentees - an onerous process when done by hand. It is so much simpler when people fill out their profiles, and then we use MentorcliQ's automated matching. Being able to send out automated questionnaires and generating reports, allows us to monitor the progress of our program. The library of documents and forms means we do not need to invent anything from scratch. We get to stand on the shoulders of giants.

Cons

Not so much a MentorcliQ lack, but more in our data, we wanted to prevent reporting line pairs. Although we could prevent supervisor- employee pairs, we could not block manager of manager-employee pairs and had to do that manually.

December 2018

Debra from Moffatt & Nichol

Company Size: 501-1,000 employees

Industry: Civil Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2018

Great launching point for robust mentoring!

Pros

We love the ease of access and the framework for setting up and launching our pairs. The matching tool got rave reviews from our participants.

Cons

Our participants would have liked a little more structure to kick off their relationship, but we plan to set up our next launch with specific expectations.

February 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great tool to Develop Employees through Mentoring

MentorcliQ has helped our employees build and grow their professional networks across North America. Employees are engaged and speak highly of the tool. The MentorcliQ team is a pleasure to work with - very helpful and responsive.

Pros

Easy to use for admins and participants. Great matching algorithm, automatic reminders/notifications keep participants engaged.

Cons

There are areas of improvements when it comes to reporting. While the data is there, you have to pull multiple reports to find what you need. Also a participant search option on the platform would be helpful so that you're not looking for a single individual in across all programs.

November 2020

Heidi from Move, Inc/realtor.com

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Great product with great support

Implementing MentorcliQ has enabled our company to take a small, informal mentoring program, that was run off the "corner of my desk", and turn it into a company-wide program that contributes to employee engagement, development, and retention across all of our locations. The support from the MentorcliQ team has been excellent, very responsive and helpful. Overall, working with them has been a great experience!

Pros

The software makes it easy for admins to see the program participation status and the matching-algorithm is helpful for matching participants. From the participant perspective, the interface is simple and easy to use.

Cons

Some of the reporting could be made a little more user-friendly. The data is all there, but much of it isn't sortable or searchable in the platform, so you often have to download reports to find what you are looking for.

May 2021

Jennifer from Greystar

Company Size: 10,000+ employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

They make it easy!

I helped launch the coaching/mentor program at my original company which was taken over by another one... so two company experiences and each time the MentorcliQ software and team makes it easy for us. I appreciate your company and they way you interact with ours. Thank you for making mentoring fun!

Pros

The ease for all users, admin to the members on our teams using the programs as mentors and mentees. It is straightforward and easy to navigate.

Cons

No negative feedback. I just look forward to hopefully attending more MentorcliQ conferences and virtual calls.

May 2021

Helen from Anchorage School District

Company Size: 5,001-10,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

I love my MentorcliQ team!

Never before have we been able to match mentors and mentees so quickly. This has been such a huge benefit for new educators to have a mentor so quickly in the school year - many are matched BEFORE the school year begins. MentorcliQ has made a huge impact on our educators getting the right kind of support right away to start their school year off strong.

Pros

MentorcliQ was able to seamlessly move our existing mentoring programs into the online space. Because of MentorcliQ, our mentor program reviews have gone up.

Cons

I wish there was some kind of message board for individual Circles.

May 2021

Katie from Cardinal Health

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Wow!

MentorCliQ has helped us positively impact employee engagement and career development, leading to a real increase in retention for employees participating in our mentoring programs. It doesn't get much better than that!

Pros

Very intuitive and easy to learn. Makes it very accessible for both frequent and more limited users.

Cons

N/A - great team and great software. Wish all my vendors were like MentorCliQ.

May 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Way to go MentorcliQ!

Great! We are keeping MentorcliQ busy with building our programs!

Pros

Easy to use, reporting easily accessible

Cons

None to think of, software is easy to use

February 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Simply the Best!

Providing valuable resources tools to our employee development portfolio, supplementing skill development and on the job application, breaking down silos by building new networks, increasing employee retention, broadening mindsets through diverse mentoring partnerships, helping in making my company a great place to work.

Pros

Easy to use, very intuitive for participants and program administrators. Great features enhance the mentoring experience through online support for starting up and managing programs, including mentor training, flexible for how people work and preferred formats, analytics make it easy to track progress, capture program and participant data, recognize participants, and identify opportunities to enhance and market mentoring programs.

Cons

The MentorcliQ team is awesome! They're extremely knowledgeable, always ready and willing to help, provide ideas and suggestions for program enhancements. I wish I could say they're mind readers because they always seem to know what I want before I ask AND they think of new things I hadn't even considered! I love working with them.

September 2016

Ashley from University of Dayton

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Value gained from the product and the partnership

This product immediately alleviated the stress of hand matching our program participants, and has proven its value. Now as we prepare for our third year working with MentorcliQ, the system has been improved, and has expanded to continue meeting our needs. We appreciate the honest, genuine nature of the team, and the personal touch we've had to make adjustments. The mentorcliQ team is responsive and flexible, and it's been really nice to work with people who genuinely care about helping us find success in our program.

Pros

The process for setup and implementation has been so simple. The team is accommodating, and helps us send and manage participant invites, and information. The team at MentorcliQ is fast, responsive and helpful in every way they can be. We see an incredible value in the cost of the program because we have received so much helpful analytical information in addition to the other areas of support. The reports provided for our program, and the data we've received about the progress, hours, and communication that's happened with our participants has been the most valuable.

Cons

We can't see what or when participants are communicating, and the program doesn't report back to our alumni database. This con is addressed in the reports we receive each month, so we know communication is happening, and we are able to track ongoing participation.

November 2017

Ryan from Alliance

Company Size: 1,001-5,000 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Excellent support and a streamlined program interface outperforms manual coaching programs!

Pros

The team at MentorCliQ has supported us even past signing the contract. The program is easy to set up and has allowed us to effectively guide participants through the program via automatic customized communications and milestones. Utilizing a software for our internal peer-to-peer program has increased accountability from our coaches and coachees resulting in increased satisfaction and ROI. MentorCliQ's reporting has given us higher visibility in what usually happens "out there" in coaching programs. The best thing for our participants (and why we chose THIS program) is that it is done all through email - participants get all communication and checkpoints via their company email address and don't have to manage another dashboard.

Cons

Over the year that we've been using the software, new updates have eliminated most of the initial desired product enhancements. The initial con was more insight into the partnership health but the team has and continues to listen to our feedback and helped us build this in.

February 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great Platform and Incredible Partnership!

We've been working with MentorCliq for over a year now, and in that time we've piloted and launched a global mentorship program to connect associates across our organization. Our first global cycle has included over 400 mentor and mentee pairs, and we are looking to expand into a technical mentorship program this calendar year. It's complex work, but MentorCliq's technology makes managing multiple programs incredibly easy for one or multiple administrators. Thank you MentorCliq!

Pros

The MentorCliq platform provides a ton of flexibility to manage programs how it works for us. Some programs are designed to be high-touch, which MentorCliq can easily support; however, the platform can also support programs designed to be low-touch with automated communications, surveys, and notices to keep mentorships on the right track. This has been invaluable for us in scaling mentorship programs that existed before we started working with MentorCliq. In addition, our success coach is a great partner to our company and provides valuable advice and guidance from his years of experience with mentoring and passion for the subject area. It's great to have such a great platform, paired with such valuable expert advice.

Cons

When we do have feedback, our success coach is able to work with us on multiple options, whether that is custom coding for new functionality, or design ideas for programmatic support.

November 2020

Jennifer from Advocate Aurora Health

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Best of the Best

Connections between States ( we straddle two states so this has been great for networking) Created exposure for our Diverse team members Allows for true relationship connections not just picking mentor/mentee pairings from the list of leaders I know Helped with submitted Magnet paperwork

Pros

Extremely easy to use from a user and administrator standpoint. Additionally, the intuitiveness of the system makes is quick and efficient for the mentor and mentee.

Cons

I wish we had the ability to straddle mentors and mentees between our different programs without having them have to re-create a profile. The MentorcliQ Team has been amazing and super responsive to our requests and daily questions!!

August 2019

User Profile Picture

Chris from Newton-Wellesley Hospital

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Changing Lives - One Person at a Time

I have many business friends that run mentoring programs in their companies with great success - except when it comes to the matching! Most do it manually and takes valuable time away from what the real work it.

Pros

It does it all for you - it's like one-stop-shopping! I can enroll people, communicate with my people, run reports, add articles/videos to their library, and now mobile app!

Cons

I had a little bit of a hard time getting started - not really aware of all that the platform was capable of. It took me a while to feel confident about navigating the site. I would strongly offer an intensive technical training to your new customers. Todd, my success coach teaches me something new every time we talk. He is really there for me, I appreciate the relationship we have.

October 2017

Lora from Rev1 Ventures

Company Size: 11-50 employees

Industry: Venture Capital & Private Equity

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Tremendous experience with the customer support team, easy to use and impressive functionality

Increased functionality to make smart matches and communicate with participants, easy to use platform, reduced administrative burden, helpful and thoughtful customer service team!

Pros

The software has more advanced functionality than any other mentoring software I've personally used, and it relieves so much administrative time through features like SMART matching, self matching, and automated communication. The MentorcliQ team has been universally thoughtful, meticulous, responsive, and an absolute pleasure to work with. They have gone above and beyond to help me launch a new version of the software.

August 2019

Sean from Fox Networks Group

Company Size: 5,001-10,000 employees

Industry: Broadcast Media

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Best vendor partner I've ever worked with!

We were able to rethink what we could accomplish with our business via mentoring: cross-functional collaboration; engagement and retention of our junior colleagues; unpacking critical "deep smarts" within the organization; building a "flatter" organization with broad access to senior leadership and more. All the while our success coach and design team from MentorcliQ were remarkably accessible and helpful--can't recommend them highly enough.

Pros

MentorcliQ provided us with a comprehensive, white glove, "soup to nuts" solution that accomplished multiple business objectives. I could go on and on, but quite simply, the software (and team!) helped us redefine and rethink what mentoring could be and achieve.

Cons

There were really no downsides to using it!

February 2020

User Profile Picture

Ilona from JTI

Verified Reviewer

Company Size: 10,000+ employees

Industry: Tobacco

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2020

Spreading Mentoring culture in JTI

MentorcliQ helps to spread mentoring culture within JTI. It is no wonder, that in a company of 45,000 employees operating worldwide, there is plenty of experience and knowledge to be shared and passed on, and now it is more easy with MentorcliQ usage. We launched global mentoring program and 7 local mentoring programs last year, without MentorcliQ it wouldn't be possible.

Pros

The platform is very user-friendly and easy to navigate, has useful reports and great mentoring library.

Cons

There are no any significant things that me (as a global administrator) or our employees are unsatisfied about. The MentorcliQ team is very responsive and always helps us and listens to our feedback. Our success coach [SENSITIVE CONTENT HIDDEN] is very experienced and helpful.

November 2018

Elena from LORD

Company Size: 1,001-5,000 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

getting mentoring out of the box

fantastic

Pros

easy to implement and use, the look is nice as well captures the audience interest

Cons

would benefit from additional connecting tool for chatting or docs sharing

Response from MentorcliQ

Replied December 2018

Hi Elena, Thank you for the 5-star review. We are so happy to hear that your employees are finding the system engaging and easy to use! We appreciate your feedback about wanting to have more communication and document sharing features. We have plans to release these in 2019, and we will let you know as soon as we do! -The MentorcliQ Team