All AppsFlyer Reviews
1-25 of 30 Reviews
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Swati
Verified reviewer
Marketing and Advertising, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Perfect tool for App Marketers
Appsflyer offers so many features through its easy to use User Interface and there is no learning curve to get familiar with the platform. We use Appsflyer on a daily basis to monitor campaign performance of various media sources and identifying sources which contribute the most towards fraud traffic.
PROSAppsflyer covers all the aspects that one might need during analysis of media sources for various acquisition as well as reengagement campaigns. Exporting in app events to media sources and deciding on access levels for integrated partners helps us keep all the control. Audience creation and exporting these audiences to ad platforms is pretty easy and custom dashboards help us in monitoring goals and metrics as per our requirement. Overall I'm very satisfied with Appsflyer.
CONSAppsflyer is only helpful for app analytics and attribution and we still have to rely on other tools like GA and Mixpanel for web analytics. If appsflyer could also add web analytics to its offerings then it would become a one stop solution for analytic needs.
Reasons for switching to AppsFlyer
Appsflyer offers better analytics and prevention against click fraud. Ad set and ad level analysis was also not available with Branch and Appsflyer fills all these gaos.
Felipe
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Market leader and great customer support
The product itself is very user-friendly and has an extensive documentation that covers every use case we came across. Data loading times are very fast and that makes a big difference in operating directly through their interface via browser. Besides that, customer support was top tier (they cover most languages and time zones) and very effective in solving issues, including getting in touch with other companies to reduce our internal overhead.
CONSSupport for specific customization is limited, despite the product by default being complete for 95%+ of the companies.
Reasons for switching to AppsFlyer
Pricing and integrations beyond the scope of MMPs.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2018
Started measure and track my app campaigns quickly
Measure every event and customer behavior in the app for every campaign, with maximum details to decide if it reached my goals or not. Also the fraud control help you prevent from bad traffic sources.
CONSIf you advertise in a non-integrated media source (direct publisher), you cannot integrate it manually by yourself, and have to ask the publisher to make their integration with Appsflyer support team (and it takes a while).
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Incredible app attribution and analytics solution.
On an overall level, I and my team have been totally satisfied with Appsflyer and its functionalities. It offers separate dashboards to monitor retention, reengagement and acquisition campaigns. Affiliate management is also very easy as their P360 helps in early negation of click frauds.
PROSAppsflyer has very easy to use functionalities and their support staff is very quick with the responses. The dashboards can easily be tweaked with business requirements and integrating ad partners, affiliates, creating one links for influencers is also very easy.
CONSWith increasing app installs, the cost of their subscription also increases substantially, apart from that I don't see any drawbacks.
Reasons for switching to AppsFlyer
Branch had its limitations when it came to attribution and at a point we were only using it for deeplinks.
Adir
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
A must-have for mobile app marketers
We're using Appsflyer to attribute mobile advertising spend across different ad sources and channels, and to understand which channels are the best-performing ones, so we can scale them in a ROI-positive way.
PROSAppsflyer is probably the most comprehensive mobile measurement tool for app developers and marketers. It gives you a full overview of marketing channels, sources, and events. You can compare different channel performance, see conversion rates within your app, track costs and revenue - so you can measure ROI, and reach smarter decisions about your advertising mix faster.
CONSThe dashboards can sometimes be a bit overwhelming, especially if this is the first time you're using the product. The UI has many many elements, and it's easy to get lost in menus if you don't know what you're looking for or where to find it.
Reason for choosing AppsFlyer
Ease of implementation. Feature set. Pricing structure. Known brand. Quality of support.
Satyam
Information Technology and Services, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Easy to integrate and track all the activities of end user. Client & Server both events tracking
Tracking becomes easy, Since we track user activities by creating custom events we push SMS/Email to user after when user performs any required activity, From Marketing point of view, its become quite easier for the Retention team to Push SMS/Email when end user is not doing much activities.
PROSAppsFlyer activity dashboard which gives us tracking of installs and uninstalls, Deeplinks feature, Advertising on Facebook and Google, Creating campaigns with UTM parameters ,Provides custom events
CONSService provided to Hybrid platform like Cordova is not upto the mark, Organic and Inorganic installs tracking becomes tedious some of the times.
Reason for choosing AppsFlyer
We chose all three as per our requirement we needed all three Third parties.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Incredible software for app attribution and analytics
Overall, I have been satisfied with Appsflyer as it helps me analyse all the marketing channels and campaigns running across traditional channels and affiliates.It also flags fraud traffic and source of this fraud, hence letting us make better judgement for affiliate partners.Campaign optimisation, integrating ad partners, mapping in app events with these partners, funnel analysis, creation of custom dashboards are some of the frequently utilised features.
PROSAppsflyer has used a vibrant colour scheme for their User Interface, through the means of interactive dashboards (overview and custom), it helps us in keeping a track of installs and other metrics flowing through various channels. Primarily, the overview dashboard gives a split between inorganic and organic traffic, and with a few clicks even other important data can be fetched quickly.
CONSJust the fact that the software is super expensive and have to use it properly to justify the ROI.
Eduardo
Verified reviewer
Telecommunications, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Great overall quality.
Data visualization is certainly a plus in AppsFlyer. Once you're able to understand the difference across all the reports is easy to rapidly mine insights about traffic quality, deployment issues
CONSIt is very difficult to explain the difference between reports, I am aware that each one has a different purpose and data processing rules, but using LTV as a main data visualization has been a challenge since a lot of people tend to missunderstand the information shown in the graphics. There is a time when the business is mature enough to start re-engagement campaigns, but, with AppsFlyer this next comes with a "double attribution" problem, since the re-targeting events are attributed both to the user accquisition campaign and retargeting campaing, this (quite often) leads the company been obligated to paid for the same event to more than one partner.
Vendor Response
Hi Eduardo, Thanks for being a valued AppsFlyer customer and providing your feedback. I reached out to our Product Team to get some clarification for you: LTV is our primary (but not only metric) since understanding the LTV is the key to understanding the ROI on marketing initiatives and this the biggest challenge that our customers asked us to help with. So this is the default. As for "double attribution" we have configurable postbacks and engagement windows which can be used to control attribution and postbacks for Acquisition and re-engagement campaigns. These Help Center articles may be helpful on the second point: https://support.appsflyer.com/hc/en-us/articles/208439256-In-app-events-postback-configuration https://support.appsflyer.com/hc/en-us/articles/207033786-Retargeting-attribution-guide#setup-reengagement-window I hope this helps! - AppsFlyer
Replied June 2020
Nitya
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
AppsFlyer provides valuable insights for App marketing
For tracking App downloads and lead activation by a channel, we use AppsFlyer. With this tool we are able to easily monitor attribution metrics as well as easily set up linking attribution. With AppsFlyer we can also create deeplinks.
CONSEnhancing the user friendliness of the platform. Reports can only be customize to a limitation. This limits the ability to view parameters level event data.
Vendor Response
Hi Nitya! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!
Replied June 2022
Sadia Gohar
Pharmaceuticals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
It is a very powerful and useful MMP platform
Overall Appsflyer has been outstanding as it has helped us track and analyse conversion trackings and metrics that matter to our business. A great tool with great integrations
PROSAppsflyer is the best for mobile analytics, it helps you understand the user behaviours of customers and address the pain points. 1. It has world-class user interface2. You can track any activities of users on mobile apps very easily 3. The platform provides world-class integrations
CONS1. One needs to get trained to be able to completely use its full features2. Limited customisations for reports and dashboards3. Pricing model
Colin
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Maximizing Mobile App Marketing ROI with AppsFlyer
Overall, I highly recommend AppsFlyer for any business looking to optimize their mobile app marketing efforts. Its comprehensive analytics, attribution tools, and real-time insights make it an invaluable resource for maximizing ROI and driving growth.
PROSAppsFlyer is a powerful mobile app analytics and marketing platform that helps businesses measure the ROI of their mobile advertising campaigns. One of the features I particularly like is the ability to track user behavior and engagement in real-time, which provides valuable insights into the performance of marketing campaigns.Another great feature of AppsFlyer is its ability to attribute app installs and user actions to specific marketing channels and campaigns, which helps businesses understand which channels are driving the most engagement and revenue. Additionally, AppsFlyer provides robust reporting and visualization tools, which makes it easy to quickly identify trends and insights.
CONSOne potential downside of AppsFlyer is that it can be expensive, especially for smaller businesses or startups. Additionally, the platform can be complex and overwhelming for new users, and it may take some time to fully understand and utilize all of its features and capabilities.
Mohammad
Computer Software, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
One of the best app attribution and analytics tool
-Great at reporting, simply extraordinary for apps. -Does give you great real-time reporting and tracking. -Easy to create analytics reports -Excellent at campaign analysis -The support is extraordinary -Their integration is superb and helps a lot in having excellent multi-channel attribution and analytics -The exclusion list from AppsFlyer is a great one for understanding our app users who came back to re-download -Another one that we all love is how easy it is to flag any fraud affiliates
CONSI simply love everything within Appsflyer but having said that there are some things where it does need improvements such as : -Exporting feature which is not the best for reports. -The P360 is not the best -The user-interface is a bit difficult for starters to use -Another one is having only one admin, which is an issue as sometimes one does need more than one admin due to new people joining the company and assigning roles is difficult for admin only.
Avner
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Great and reliable attribution tool
If you take the tools existing today, Appsflyer win in most of the parameters The tracking and integration level are good. Link creation and UX is easy to understand and work with.
CONSXpend and data locker are in reading the payment highly and making it less worth if you need more data then the aggregated one.
Reasons for switching to AppsFlyer
More reliable and easy to use.
Vendor Response
Thank you so much for taking the time to leave us a rating - it's much appreciated!
Replied May 2022
Adir
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
A great mobile attribution platform
First, great pricing model which is compatible for indie developers as well as enterprise. A good tool for tracking mobile attribution of campaigns and installs.
CONSA few issues - 1. Revenue data is cohorted and not "actual", which sometimes creates discrepancies when comparing to other platforms (i.e. Google Play console / iTunes analytics) 2. No easy way to deep-analyze data. You have to export a raw report and pivot it in excel (they recently launched a pivot feature but it's an enterprise feature...)
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2018
A great attribution analytics with minor flaws
Amazing attribution analytics that allow me to monitor and optimize campaigns and traffic sources in a proper way.
PROSVery easy to implement. Acurate data collection from advertising sources. Great one link options that actually let you adjust and change everything you need.
CONSCan't see actual revenues, only cohort revenues which is very confusing when looking for long term daily revenues. Can't download organic traffic reports at all which is a big flaw.
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
AppsFlyer provides us the data which we can trust
My journey with AppsFlyer is amazing. We are using AppsFlyer mainly for marketing and analytics purpose.
PROSWith AppsFlyer platform I can see my app performance at one place. With AppsFlyer we can track all our individual campaigns. It provide excellent Attributing for app installs. We can track user behaviors post-installations. Easy to create and export audience data.
CONSSometimes it takes more then usual time to generate reports. Dashboard customization is limited. This platform is little difficult to understand for new user.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Indispensable tool for our analytics needs
It gives us near real-time information about state of our apps on both App stores, together with important PUA analytics data. It also provides important metrics like retention, eCPI, nr. of installs per geo, source, etc.
PROSI like the ease of use, simple and fast UI, ability to upgrade to more premium features like anti -fraud and 360 view. It also provides us near real-time insight into the current state of our apps, both on the mobile and on the web, in graphical or numerical format.
CONSMobile app requests that you login each time you bring it back to foreground and this behaviour is not configurable.
Steven
Verified reviewer
Computer Software, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY