PhoneBurner vs nCino’s Mortgage Suite

RATING:

4.8

(173)

PhoneBurner has 173 reviews and a rating of 4.8 / 5 stars vs nCino’s Mortgage Suite which has 125 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (173)
4.8 (125)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 20, 2024
October 30, 2023
Pros/Cons
  • Pros

  • Ease of use and the ability to quickly move from contact to contact.
  • Easy management of contacts and leads based on a broad range of variables, and efficiently keep in contact with them and filter down to the real sales opportunities.
  • Cons

  • Limitations on sort options are a pain to work around, but workable.
  • I accidentally deleted a long list of contacts. Unfortunately, there was no warning pop up.
Read all user reviews
  • Pros

  • The ease and simplicity make simple nexus functionality a breeze.
  • The Encompass integration is very tight, solid performance. Overall very happy with this platform.
  • Cons

  • Accessing the program is difficult if you forgot your PW. No simple password reminder or reset.
  • Can't edit the Loan Officer landing pages without special requests, and even then what can be changed is limited.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos