All Quorum onQ Reviews
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Kevin
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Ease of use and solid performance
We have been using this solution for the past 5+ years. The solution has been rock solid, and the support prompt and professional. It is also comforting to know your on premise data is not only kept in a robust server, but a duplicate of all your backups are kept in their datacenter.
PROSThe user-friendly management portal takes the complexity out of configuring, performing, and modifying backups and restores.
CONSUntil the most recent upgrade I would have said the lack of a dashboard and easy to read reports, but that is now a standard feature of the newest release.
Reason for choosing Quorum onQ
The ability to spin up recovery nodes on both a test network (to confirm their functionality), and if needed, on the LAN in replacement of malfunctioning VM.
Reasons for switching to Quorum onQ
The prior solution did not afford the level of local and cloud DR and backup offerings.
Duane
Airlines/Aviation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Quorum was exactly what I was looking for
I highly recommend this software.
PROSAllows me to make use of my own server rooms for backup appliance replication without paying someone else to host.
CONSSome of the features are confusing at first.
Reasons for switching to Quorum onQ
I wanted a tapeless product that I could backup in more than one location that would provide both file level and server level backup and restore.
Jeff
Music, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2022
Needs Improvement
Disappointing.
PROSWhen we were evaluating backup systems, Quorum was the only one that worked in our environment.
CONSOur OnQ is a proprietary system. We've had several issues with the system over the years, not only with the system (hardware and software), but administratively at various levels of the organization.
Reasons for switching to Quorum onQ
Wanted a backup, business continuity, and archive solution in one system, so there'd be only 1 place to call if there was any issue with the system.
Chad
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Quorum OnQ
I have been using this platform for almost 10 years and it has never failed to do its job. Everyone at Quorum is super easy to work with from the account managers to the implementation team and the technical support staff. They were very thorough with pre-purchase discovery, making sure we got exactly what we needed. There was a lot of pre-deployment discussion concerning our environment and they were on top of every aspect of the initial deployment, even dispatching an onsite technician to assist. Any time we have had a technical or configuration issue, Quorum's tech support team is extremely responsive and they stick with the issue until it is resolved. We experienced a ransomware incident a few years back and OnQ saved the day. We were able to recover every file in just a few minutes. This cost savings on loss of productivity on this incident alone paid for the solution multiple times over.
PROSSimply put, this software does exactly what is designed to do. It delivers a backup and disaster recovery platform that works flawlessly. It is also a turnkey solution that provides local and remote backup, file recovery, DR and archive that is managed in one, very easy to use interface. Configuration of the platform is a breeze.
CONSI have been in the IT industry for over 30 years and there are very few platforms that I do not have at least a small annoyance to complain about other than OnQ. I have been using it for almost 10 years and I have yet to find a single fault with it.
Reasons for switching to Quorum onQ
OnQ provided a turnkey solution that combined the functionality of several disparate solutions that were hit or miss on reliability.
Michael
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Quorum backup and disaster recovery is excellent. Even better is their technical support!
I have done 2 complete file server restorations with Quorum in addition to the odd file or folder restores here and there.
PROSQuorum does exactly what they advertise. What really sets them apart is their technical support. They are always there with top-notch engineers to help you solve issues, or recover from the unexpected.
CONSI really haven't found any problems with Quorum, and I have been a customer for about 5 years.
Reasons for switching to Quorum onQ
To take advantage of new technologies.
Ashley
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
I work in regulatory compliance, and the OnQ portal by Quorum Review is something that I use weekly.
OnQ is really great about organizing their documents. It's always easy to find what I'm looking for. I use it primarily to pull documents from but sometimes to submit as well, and I've never had an issue trying to submit information. OnQ makes it quick in easy to keep track of regulatory documents, and in regulatory compliance, keeping things in order is essential.
PROSI like the organization of this OnQ portal the most. Once I'm on the dashboard, it's easy to look at the studies I'm working with and organize the documents by study, protocol, type of document, etc. Often times when I log onto IRB website's, it's because I'm looking for something in particular, usually some type of recruitment document. With OnQ, I can type in "recruitment" and everything related to that will show up in my search. It cuts down time and makes it easy for me to find what I need.
CONSThe one thing that can be tricky is getting to the material I need. Once you log in, you either go to the documents & correspondence or the workspace. I usually go to the workspace because most of the other IRBs that I work with keep their documents in a space labeled similarly. But this is not a fault on OnQ, it's just what I'm accustomed to.
Norman
Cosmetics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Quorum review
I have had nothing but great things when it comes to working with devices as well at techs. They have even recommended when to upgrade devices FW/SW.
PROSSoftware is very easy to setup and has great options in terms of back times. Can be daily for some servers while a file server can be hourly depending upon if backup window will back up entire server within 1 hour. It is great being able to backup a server hourly, pretty amazing. Back in the day a weekly back was acceptable and was more work. Too many features to list...
CONSCan get a little pricey but Quorum will cover you behind when or if disaster strikes... Backups are not needed until they are needed, which for some can be too late...
David
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Quorum gives me the disaster recovery I needed along with excellent daily backups.
Nice folks to work with, really happy to have found their product.
PROSThe techs help to setup the software so it was easy to implement on our servers, once a year do a review and help to update software and I get daily reports of the backup completion. That fact that it is also our disaster recovery machine really gives me peace of mind that I needed.
CONSOnly con, was that one of the machines failed and they didn't really have a solution to fix it. Should have sent a box so I could of sent it back. Luckily, it was a machine I didn't really need as had another upgraded one.
Reason for choosing Quorum onQ
Easier to implement.
Reasons for switching to Quorum onQ
Main reason was for the disaster recovery it could provide.
Corey
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Quorum Review
Our experience since implementing Quorum onQ has been great.
PROSThe primary reason we selected Quorum was for the on perm backup with cloud replication. The ability to launch a VM from the cloud in case of an emergency was a big bonus.
CONSI have not experienced a disaster so I don't currently have a con. The customer service is top tier.
Reasons for switching to Quorum onQ
The cloud function wasn't nearly as useful and it required a self managed server for backups.
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Fast backups and recovery
I was impressed with the level of service provided, tech support is amazing. OnQ offers full protection of our data, which includes automatic DR testing, full backup and instant recovery, replication and more.
CONSProbably the UI can be improved in terms of usability.
Mark
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Solid corrective control
Overall, our experience has been good. I would like to see some of the cost go down. Instead.
PROSSimple, easy to use and effective as a corrective control.
CONSSome hiccups over the years but support was able to iron them out.
Reason for choosing Quorum onQ
Familiarity, liked the demonstration.
Patrick
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Fantastic Backup and DR solution
It's a highly flexible and capable backup and DR platform. I've been using it for nearly 5 years and I plan on sticking with them for the foreseeable future.
PROS- Complete peace of mind in regards to my backup and DR environment - Automatically creates a standby clone of all my protected servers - DRaaS or physical appliances - Ready made test environment - Outstanding Support
CONSReporting on my version (3.9) is somewhat weak. Not geared for larger environments (in my version, I believe 4.0 has rectified this)
Brian
Civil Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Quorum onQ is a service that should not be overlooked.
We have used Quorum for years and I can honestly suggest this to anyone looking for a backup\insurance policy for any company.
PROSThe ability to spin up a virtual server during a time like we are in with cyber security threats looming around the corner was massive for us. The software is easy to use the the support staff is very knowledgeable.
CONSThe initial setup can be a bit daunting but once it is configured it hums along with no issue.
Carl
Religious Institutions, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Not impressed with product deployment and question the true value
I feel that the product was misrepresented and not the complete solution I was sold. Told that it has 365 protection only to find that I had to purchase that separately. Then to find after the contract was signed that it was not even a Quorum solution but a remarketed solution that violated our policy of only deploying U.S. based solutions. My overall sales and deployment experience has me questioning the value of the product and whether I will continue after the end of our term.
PROSThe concept of 3 layers of backup and DR
CONSDeployment and overall product delivery.
Reasons for switching to Quorum onQ
Promise of DR solution and having replicated backups
Chris
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Reliable HA/DR product
Solved our daily backup, HA, and DR issues.
PROSHA capabilities not to mention the DR off-site capability as well. Performs very well and very reliable.
CONSSome self test fails, limited restore options, complicated performing bare metal restores, and clunky UI.
Reasons for switching to Quorum onQ
Need a lot more features and especially HA capability.
Daisy
Hospitality, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
Organized! Efficient!
Overall, OnQ is my preferred PMS. I have worked for 2 other brands before.
PROSI love the layout of this property management system. It’s very organized from checking in guests to running reports.
CONSI do wish there was a way to mark a guest a do not rent to prevent the guest from making future reservations.
Dennis
Banking, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed November 2022
All-In-One DR Protection
Once configured, it works well. Adding new server vm's is pretty straight forward
CONSRequires some knowledge of XenServer. Freeing up space can be combersome.
esmeralda
Staffing and Recruiting, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2022
Review
Very simple and easy to use. I can train my team to use without confusing them
CONSa little on the expensive side, other than this no complaints on this and will continue to use :)
Tim
Oil & Energy, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Quorum - Backup
Been extremely pleased with the product, saved the company lots of money.
PROSVery simple product to setup, good price, and great customer support.
CONSNo major issues, support resolves the few things that have come up.
Andrew
Information Technology and Services, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
hi
So far so good!
PROSWeb GUI is really easy to use, even for a novice user.
CONSRunning updates requires an OnQ tech to apply the update, I wish it were easier though it has never been a hassle.
Reason for choosing Quorum onQ
Experience with the product, easy to upgrade appliances