Maropost Commerce Cloud vs Zoho Commerce

RATING:

4.2

(73)

Maropost Commerce Cloud has 73 reviews and a rating of 4.23 / 5 stars vs Zoho Commerce which has 57 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (73)
4.3 (57)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 23, 2022
October 31, 2023
Pros/Cons
  • Pros

  • Staff no longer wasting hours each day re-entering data. Fantastic customer support.
  • Packed with features and always adding more. Great customer support team.
  • Cons

  • A massive increase in fees and a move to US dollar billling to Australian companies, so poorly handled, there have been numerous complaints to the ACCC and the small business ombudsmen.
  • Too difficult for a business owner to manage yourself without any IT experience - this is how it was sold to me.
Read all user reviews
  • Pros

  • Customer care is wonderful and you can expect a quick response almost all the times.
  • Easy payment gateway integration. Online chat facility by sales IQ (Chat can be handled by multiple team members at a time).
  • Cons

  • Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce.
  • Bugs, too many bugs, lack of customisation in front end.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos