Great scheduling and billing software

Pros

I like that the software keeps track of invoicing and running balances for clients. It definitely cuts down the leg work of having to go back through person by person and creating invoices.

Cons

Sometimes we want to see all math tutors that are available so I'd be better when filtering if you could select multiple instructors at once so you don't have to bounce between calendars to find open times.

Couldn't imagine life without Teachworks!

Teachworks is an integral part of our operations. It is highly intuitive and easy to use, prevents errors in accounting, and offers a high level of transparency in billing and payments to both our students and teachers. Best of all, it saves huge amounts of time. Tasks that took a full two days of work pre-Teachworks now take under an hour, reminder emails we used to send manually are now automated, and payments are collected faster with easy card payments right from the invoice. The add-ons are fantastic and very useful. The support is great, and the developers are constantly at work - it's amazing to see how the features keep improving! The only thing left to desire is more direct integrations with other apps and services, but we get around this easily by using the excel spreadsheet data exports, which we can import into our other business apps as needed. We've been using Teachworks for two years now, and can't imagine doing it any other way.

Pros

- ease of use - lesson cost/wage tracking - email automation - invoice creation - employee wage statement creation - reports

Cons

- no integration with google apps - no integration with zapier - invoice automation isn't customizable enough to be useful for us - custom forms are not customizable enough to be useful for us

Doesn’t work

Last 4 years have been fine up until the last 4 months, full calendar doesn’t work which is the one I regularly used. I can’t view names, can’t view the whole day, and frankly sick and tired of following up on their issue and still having nothing done

Pros

I liked it when it worked properly, now it doesn’t.

Cons

Having to follow up on fixing their issue for couple of months and still having same problems. Missed out on 3 classes because the calendar can’t display times and students properly. No attempt made to fix things on their end when I’ve done everything on my end.

Drastically simplified our day to day operations, constantly expanding and actively maintained

great platform!

Pros

Includes almost all of the basic functionality that an tutoring organization needs. The core functions that cover billing and scheduling are robust, flexible and reliable. The site is reliable, performs well on any device and is intuitive. Features and integrations are expanding, great platform!

Cons

Lack of custom API integration prevents us from building on top of this platform. We want the ability to leverage APIs to push/pull client and staff data. Lead generation/management is lacking and really needs to be managed outside of this platform. No integration with social media. Ability to blast SMS to select tutors for client matching while managing responses. Chat bot type functionality would be awesome! Integration with e-signing platform like signnow would be great. Currently need to manage e-signing contracts separately.

Great CRM for small business!

It's a great CRM for the price but don't expect a lot of help. They do however update the software from time to time and they send an email describing the new updo.

Pros

Teachworks is a great CRM because it is easy to use and it is affordable. Teachworks is a great choice for small business because of this.

Cons

The only issue we have had with Teachworks is trying to integrate a store with to allow customers to gather their information and schedule multiple sessions when purchasing packages from our website.

Overall Positive

It is cost effective and really alleviates organizational issues when scheduling clients.

Pros

I like that this company provides a feedback / review page; however, I think it's strange they base the priority of each review by votes from customers.

Cons

The software makes it difficult to fully use it's customer access feature. We use Teachworks for scheduling appointments and it would be nice to allow out clients to login; however, we have not found a way to disable our clients from seeing other client's appointments and that crosses our confidentiality for them.

Can't beat the pricing; features added consistently!

Pros

Teachworks has a convenient pricing schedule that fits hanging needs. Features are always being added. Teachworks works well with Stripe for easy online payments and has several website plugins to assist with booking.

Cons

There are very few user access tiers. I'd like more flexibility with user access control. The formatting can, at times, be clunky and can not be customized.

Makes running my business so easy

TeachWorks makes it so much easier to manage all of my tutors and students. I dread the thought of having to run the business without it. Having easy access to all student and tutor details, the calendar and invoice system, and the rapidly growing list of integrations makes the experience much smoother.

Pros

PrObably the scheduling system as a whole. It makes it very easy to track students, lessons, tutor pay and invoicing, and it is very natural and intuitive. My new tutors learn the software quickly and easily, yet it is still robust enough to deal with all of the customisation you could need.

Cons

The integrations list is growing, but still causes difficulty for me. The mailchimp integration was a welcome addition, but many email systems are still not able to be accessed (I use ConverTKit)

I am so very pleased with this service. It has helped me to manage my tutoring business with ease.

Pros

It's easy to navigate, easy to have both my clients and tutors use it with little problems. Their customer support is fast, courteous and they always solve the problem. They are constantly updating and adapting it to fit my needs. It is seriously what keeps my business going!

Technical Support needs improvement

I like the software but technical support needs improvement and so response time during the pandemic

Pros

functionality is great for small to medium size companies.

Cons

Technical support is only via email. I wish they at least had chat support with a live agent.

Good quality

I enjoy Teachworks and find it very useful. I love the scheduling functionality, the main calendar view is really good, and the ability send reminders to parents and students BOTH is really helpful.

Pros

1 - Scheduling for individual and groups, 2 - Calendar view for the "main" view is terrific, including the sort functionality 3 - Reporting is very strong

Cons

1 - Teacher calendar view needs some work on it viewing it lacking 2 - Their support feels limited because it is only via email.

Teachworks is Very Useful

The three aspects which we like about Teachworks the most is that it is can cope with scheduling changes, it has a powerful invoice system, and that it is easy to use.

Pros

Flexibility to make scheduling changes; powerful invoicing system; ease of use.

Cons

Sometimes slow to update system during busy times; the colour of the column indicating today's schedule is too similar to white, and is not obvious enough.

Review from The English Island

I like Teachworks. It is simple to use. One thing I would like is to have a specific section to enter grades. I would also like to be able to look back on the details of a past lesson even if it is locked. I do like the notes section under each student's name because I can enter lesson details there, and they can be of use to other teachers or myself if I need to review what I have done. The calendar is a nice feature because I can really organize my schedule.

Pros

*calendar *notes section under each student/lesson

Cons

*not being able to enter grades in a specific place

It has helped organize our teaching team and the customer support is excellent.

Ease of organization of schedules, checking teacher availability, and sending invoices to our clients.

Pros

I like how it has cut down our time on creating invoices by using attendance information on our calendars.

Cons

It doesn't have a way to easily integrate with our website to take payments when students register through the link.

Help Streamline Your Language School Operations

I wanted a service that would not only keep track of students' information, but also keep track of attendance and send invoices. It does all that and more. I am hoping that invoicing will become easier. It may be a user problem more than a software issue. I'm still trying to figure out some things. The online help has been very quick to respond. I wish I could see in graphic form what percentage of my business comes from the different services, but I can't see it in my version. I wish I were able to send flyers and other attachments from Teachworks. At times, I still have to use my email. Again, it may be a user issue rather than an issue with the program. I like it overall, but I wish it were a tad more intuitive/user-friendly. I like that I am able to personalize the invoices with my own logo.

Pros

It keeps all student info, correspondence, and invoices in one place. I feel more organized already.

Cons

Sometimes unexpected numbers appear in fields and I'm not sure how they got there. Fortunately, they are easy to change.

Overall Experience

The overall experience is good. I think that the main weakness is that many new good features suggested from the user are ignored, or, added after a long time. The fact that only if many users are interested in a feature, doesn't mean all the others are useless.

Pros

many addons features - easy to use.

Cons

new features adding system.

We've been using Teachworks for almost 2 years now. It's been a helpful tool.

It makes my job easier

Pros

Easy to use and understand, clear schedule, it provides almost all the functions we need, we like how we can view the schedule for each individual

Cons

sometimes there're errors when creating invoice and we couldn't figure out how to solve it until we deleted that certain schedule and re-added it again.

We have had a great experience so far after switching to Teachworks

It has made the administration and day-to-day running of my company effective and more efficient

Pros

Great interface and easy use. Automation functionalities makes our business more efficient and clients happy.

Cons

None......this just a suggestion Teachworks should work on providing video tutorials on how to use the software. This is will make it easier and faster to train our tutors on the different functionalities.

Easy to use program for small business

Pros

This software is fairly intuitive and easy to use. The software has improved over the years adding more user functions.

Cons

The software can be a little buggy at times. Although it is user friendly, more features could be added to make the software even better.

These guys have saved me so much money in building a tutoring agency. Thank you!

I saved a lot of money. Simple as that.

Pros

Inexpensive, many features, quick support. I LOVE THAT THEY LISTEN TO FEEDBACK AND DEVELOP FEATURES.

Quick and easy work with the least resource

Pros

It helps us with billing, payroll, monitoring teachers, and keeping clients updated.I've explored multiple other options out there but Teachworks is by far superior in terms of an intuitive and easy to use system, excellent customer service (email only but it doesn't matter if they're responsive and helpful), and client first focused mindset.The support is great, and the developers are constantly at work - it's amazing to see how the features keep improving!

Cons

invoice automation isn't customizable enough to be useful for us and invoice automation isn't customizable enough to be useful for us

Thank you so much guys!

These guys have saved me so much money in building a tutoring agency from $100. Thank you TW - you guys rock. Quick support and willingness to help.

Pros

Inexpensive, many features, quick support.

Cons

None that I know of at this stage that are major.

My experience has been great so far.

There are many to list. But mostly when you have many tutors and students this system saves you a lot of time in terms of managing a tutoring company.

Pros

It's easy to use, it manages a lot of aspects for a tutoring company, the support is top notch. I personally have been getting support by Louise. She provides the best customer service support I have ever encountered. My questions are always answered promptly with no delay and I have sent Louise endless emails with questions. We used their other system TutorPanel which was also great but Teachworks is better suited for companies that are bit bigger and it offers more features.

Cons

I believe some more features can be implemented but if you suggest it to them they will work on them.

Keeping in line

My overall experience was great. The support you get helps you find a fix to the issue real quick.

Pros

Using Teachworks has really helped us as teacher with our tutoring schedule. The data sharing has really helped us as educators because you can ask and rely messages to each if we have questions. It has made life easier for us and it has allowed us to take on my students to the point where we started a small tutoring business on the side.

Cons

The only thing negative I can say is that I had two issues that can up but the support was staff there to help me solve it real quick.

Review from users end

Overall, it's a good system, although there are actually a lot of bugs. I've had major problems with invoicing this term. Direct debit is only sometimes automatic - you have to do it manually for some customers, and for others, it's automatic. There are some things that are a bit fiddly with a lot of going back and forth. It syncs with Quickbooks, which is good, but not everything - this requires a lot of manual process. Invoices frequently have bugs, and requires a lot of fiddly manual adjustments if there are lesson changes - it's not all automatic. Calendar changes aren't always updated automatically either. There's a lot of backwards and forwards. It's the best student/teacher management software I've come across for a tuition business, but to be honest, it's not perfect - still a long way to go. They don't do updates frequently enough - improvements are not very frequent. Basic functions like freezing panes for easy view of calendar is not available and the scrolling functions don't carry the subheadings so you don't know to which it's referring to. I've used this for about 6 months and it's ok for the time being.

Tutoring Company in Brazil

TeachWorks is at the center of what we do administratively. It helps us with billing, payroll, monitoring teachers, and keeping clients updated. We would be a very different tutoring company without it.

Pros

It does a lot of things well.

Cons

A few bugs here and there.

User-friendly and mobile view very good

Easier to schedule, mobile view available, able to have students reschedule sessions.

Pros

The system is simple yes robust to allow us to add multiple user-defined fields in the student profiles. Calendar views are "clean" easy to read. The ability to add other features (add-ons) for free as the need develops is great. It's easier to schedule. They have excellent customer support that responds well within the 2-hour window mentioned.

Cons

The ability to search from anywhere/any page in the program for a student would be helpful. This was a feature in our old system.

Why we love Teachworks

We've been using Teachworks for just over a year and we love it. Scheduling has never been easier. The customer service has been awesome. We have asked for certain functionality and Teachworks always finds a way to give us what we need.

Pros

Easy to move students are the schedule.

Good invoicing system

It has been really easy to ensure that our staff are able to enter the work they have completed into the system, avoiding entry errors. I love the fact that reminders can be easily sent out to clients who have not paid. I like the amount of client information we are able to enter into the system, as this facilitates the sharing of information between staff.

Pros

The invoicing system.

Cons

The calendar does not allow me to view employees' schedules alongside.

Perfect software but wish it had an international direct debit option

Pros

The software is good, easy to use, and easy to explain to employees.

Cons

That it was impossible to use SEPA methods to directly withdraw amounts of money from our clients. It's always a hassle to manually export the invoices and then withdraw money using our company's bank account.

my experience has been good, it is comfortable and very useful its variety of accessories I recommen

Pros

what I liked most about him, is the great capacity of accessories distract you, it is easy to use and simple I recommend it

Cons

I do not have any problems with it, I've been using it for a short time, I hope I do not have to worry about it

Great software for the price

This is a very easy to use interface. We have tried several tutor management software systems; too often other systems require extensive training or are too cumbersome and confusing. Teachworks is intuitive and easy to use- my tutors now instantly how to use the system. The pricing is fair and very reasonable for the features it provides, allowing us as a small business to grow along with their packages and not worry about how it will affect our budget. While there are some additional features we'd like to see long term from Teachworks, customer support is very responsive to their users and frequently makes updates and changes based on our feedback. Overall great product and highly recommended.

Excellent Software to Manage a Learning Company

I've been with Teachworks for 3 years now, excellent customer support and very intuitive system. In particular they are open to new ideas and listening to their clients, a very important aspect of any software that you work with. I've explored multiple other options out there but Teachworks is by far superior in terms of an intuitive and easy to use system, excellent customer service (email only but it doesn't matter if they're responsive and helpful), and client first focused mindset.

Footholds TW Review

Online staff access is a great feature and has allowed access via mobile devices from anywhere. Iphone users can sync with their personal calendars as well. Our organization has lots of very small individual sessions and it results in lots of appointment bookings and this software has made this much more manageable. Able to search by location, staff, and student helps filter information. Also able to download all information in Excel files which allows me to use it in other ways as well. End result is it has saved us time and next to eliminated scheduling errors and conflicts.

Great software but...

I really enjoy how easy it is to use Teachworks as well as its affordability. However, I really wish they can make more features that would be useful for tutoring centers.

Teachworks WORKS for our school!

We run a busy school with over a hundred students. Teachworks allows us to automate some of the most time-consuming parts of a transaction, saving money and improving the customer service experience. We'll keep using Teachworks with great satisfaction.

Excellent System!

Teachworks is a well-organized, easy to use system. I can track client schedules and share the schedule with tutors and families. Invoices are created and sent with the click of a button. And tracking features allow me to manage all aspects of my business!

Getting us to the next level!

When we first started we hand wrote schedules. Teachworks allows us to schedule many more tutors and seamlessly bill as many new clients. Thanks for getting us to the next level!