A replay of user actions is the same as I did, looks amazing, like a video capture of the screen. Should help a lot to people/companies who work with UI/UX and would like to improve their web pages.

Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions.

The Left menu and search is very user-friendly also, I liked the filters, they are not visible at first, but once you get there it is easy to use and very useful.

German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.

I can pull data from a lot of different resources and monitor them which is just perfect. And this list of resources is impressive.

It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision.

I did have trouble editing fields. It would not let me delete characters and I would have to remove the wizard and start over.

Great monitoring tool with lots of integrations for different services.

Different customization for monitoring configurations (like setting up hosts, HTTP Actions, etc.). Documentation is awesome and really helpful.

Too many options sometimes are not good because the user will confuse which option that suit their needs.

I liked the ability to view activities in real time, as well as the video mode of user actions on the site. I also liked the ability to integrate the service directly into Microsoft IIS.

Totally impressed by the variety of functionalities they provide. Also, happy to say that the satisfaction gained at the first browsing instance itself, gives a good idea of the functionalities.

Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.

The one thing that bothered is the overall UI across platform, in Wizards page all the features, buttons and texts are overlapping and not clear.

Lack of tutorial and no onboarding information. We have to guess and try the feature based on our instinct.

It is a software that will resolves issues in a timely manner. Very efficient and cost effective.

I like the idea of how germain made it easy to integrate their tool within the android application and the ability to use a customized dashboard only for the tools of my choice.

My overall experience with germain APM was very good and easy to use I will recommend to my colleges.

Germain should have mobile App, to send customer timely notification of some important data, change, error, events.

One downside of this apm is that some interface sections are not as simple or intuitive for the user's experience.

Also, I can ask the helps from the customer support without extra cost.

We really liked the convenience and their fair pricing. Their User Replay feature is great, it helped us save a lot of time on testing and figuring out the main cause of user-related issues.

The best part of the software is they are providing a demo which seems to be more reliable, I have a good experience working with them till now.

I saw a few errors, especially on the registration and login page. But this is very minimal.

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.

The ability to connect and manage client PC's was reliable and functional. Also, adding anti-virus, backup and web protection was a good feature.

Overall and cost effective solution for monitoring systems which normally would be a manual process.

The single pane of glass to manage antivirus, backups, in detail alerts, and asset tracking is really nice.

I have already learned a great deal working with their platform.

They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.

The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.

My customers like the fact that their systems are being patched weekly and the document backups have saved us multiple times.

Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets.

Provides excellent traffic analysis evaluation that greatly assists in resolving network performance issues. Customer support is very professional.

Allows me quickly connecting to users machines without user interaction. Patch management feature allows to easy control all updates on all machines.

Needs training to use, so many things to do, it can become easy to get lost or forget where the lesser tools are placed or what their called.

This Software does all of the heavy lifting and will save you time and money from managing your network the manual way.

I am able to keep the clients I have engaged and continue to service them with other IT needs. It works great for improving the client's performance and increasing my bottom line.

Sometimes to the point of making the device you are remoted into really slow. Tried everything suggested on SolarWinds website to mitigate this to no avail.

We have been using Solarwinds RMM for quite a while now and have been very happy with they business relationship we have formed, easy, cost effective RMM with loads of features.

The issue was value for money. They courted us to come back with better pricing and all the improvements.

It's easy to use and deploy and is packed with functionality.

Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.

The ease of use,  and how everything just works.

After losing one of my larger users, the flat rate platform fee made the overall cost a bit much for the remaining users.

Several years ago, before Solar Winds acquired this product from the vendor I was using, the features and pricing model worked well for me.

I like that everything is so nicely sorted out. All issues are clearly visible, and the Wall-chart is amazing.

What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great.

They refused my cancellation and have continued to bill. From their NetSuite: The cancellation has been submitted.

They will take your money or ruin your credit trying.

You can set parameters for the monitoring both local and devices over the network. Other features available are anti-virus, help desk, notifications, etc.

But it was rejected 5/3 and 6/3. What a terrible company to deal with.

We really enjoy the ease of use of this product, we're able to securely monitor all our customers workstation  and be more proactive.

Its a new solution, so they have issues, but they do seem to take care of them rapidly.

US Dollar

Custom Platform to increase Adoption, Conversion and Retention, at a fraction of the cost.

Germain UX helps Monitor, Analyze, Improve and be Alerted on issues that affect User Experience, 24x7, real-time.

Strong features (all customizable): Real User Session Video Recording/Replay, User Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting.


LongDescription

User Research Analysis

Forecasting

Visual Workflow Management

Animation

Performance Management

Email Alerts

Internet Usage Monitoring

Templates

Real-Time Monitoring

OLAP

Referral Tracking

Publishing/Sharing

Ad hoc Reporting

IP Address Monitoring

Automated Discovery

Baseline Manager

Multiple Site Management

Site Search Tracking

Anomaly Detection

Query Analysis

Scheduled/Automated Reports

Transaction Monitoring

Resource Management

No-Code

Collaboration Tools

Data Import/Export

Dependency Tracking

User Journeys

Process Modeling & Designing

Event Logs

Customer Experience Management

Bandwidth Monitoring

Uptime Reporting

Heatmaps

Server Monitoring

Profitability Analysis

Simple Network Management Protocol (SNMP)

Sales Reports

Dashboard Creation

Performance Testing

Compliance Management

Marketing Reports

Full Transaction Diagnostics

Pageview Tracking

Performance Metrics

Scorecards

Availability Testing

Data Connectors

Resource Optimization

Diagnostic Tools

Trend/Problem Indicators

FTP Monitoring

Benchmarking

User Interaction Tracking

Web Traffic Reporting

Time on Site Tracking

Threshold Alerts

Key Performance Indicators

Visual Analytics

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Historical Trend Analysis

Data Visualization

Application-Level Analysis

Service Level Agreement (SLA) Management

Performance Analysis

Business Process Automation

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Root Cause Analysis

Audit Management

Metadata Management

Alerts/Escalation

For Websites

Goal Setting/Tracking

Reporting/Analytics

Monitoring

Prioritization

Troubleshooting

Customizable Dashboard

Screen Activity Recording

Capacity Planning

Mail Server Monitoring

Business Process Control

Drag & Drop

Performance Monitoring

Secure Data Storage

Maintenance Scheduling

Financial Reporting

Search/Filter

Application Management

Self Service Data Preparation

Conversion Tracking

Customer Journey Mapping

Real Time Analytics

User Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

GermainAPM offers a 45-day trial. available on cloud or on-premise. pricing is based on the benefit a Customer needs in terms of real-time monitoring, analytics and/or automation.
- Starter: $460 per month
- Unlimited: $11,995/month (unlimited support included)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Germain UX

In Person

Live Online

Webinars

Documentation

Videos

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. 

Key features include:

• Manage all devices across Windows, Linux and Apple platforms  
• Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies 
• Automated Microsoft patch management to help ensure compliance and security at all times 
• Integrated Endpoint Detection and Response for layered security 
• Drag and drop automation for efficient service delivery 
• Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android)  
• Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams 
• Simple time tracking, including functionality for recurring tickets and appointments 
• Automated billing and invoicing that integrates with your existing accounting software 
• Best in class integrations, providing flexibility via APIs and open ecosystem  

N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use.

Support Ticket Management

Status Tracking

Email Monitoring

Customizable Reports

Access Controls/Permissions

IT Asset Management

Automatic Patch Deployment

Virtual Machine Monitoring

Contract/License Management

Task Scheduling

Active Directory Integration

SSL Security

Change Management

Policy Management

Real-time Alerts

Portfolio Management

30-day free trial, no credit card required.
Contact N-able for full pricing information.

Germain UX vs N-sight

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