Kentik vs Opsgenie

Kentik has 16 reviews and a rating of 4.63 / 5 vs Opsgenie which has 119 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.63 / 5 (16)

4.70 / 5 (119)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 7, 2020

October 7, 2020

Pros/Cons

  • Pros

  • The software itself is very versatile and that is a great tick in the pros column. What I like most though is dealing with the Kentik people.

  • Sales engineers and support helped make setup simple. Webhooks, alarms and notifications provide valuable insights into how our network is being used

  • Cons

  • It's very overwhelming at first. It's pretty easy to get past, especially with help from Kentik, but there's a lot that can be done and gleaned from it and it's very intimidating initially.

  • Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something.

  • Pros

  • I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features

  • It's so easy to use, totally reliable and customer service is just great and proactive

  • Cons

  • No real dislikes -- the dashboard is a little overwhelming at first, but the feature set is great once you get used to the navigation.

  • Needs some more options around scheduling on-call rotations and notification policies for how we use it. Android app can also use some refinement.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux