All PingPlotter Reviews
1-25 of 170 Reviews
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Paul
Sporting Goods, 1 employee
Used less than 6 months
OVERALL RATING:
5
Reviewed May 2021
PingPlotter to the Rescue!
Roberth
Verified reviewer
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Amazing tool to discover your network and detect issues
Easy to use, Interface is clean and you can see information clearly Historical data is a treasure and you can use it to analyze with a lot of details
CONSHonestly I don't find any problem with PingPlotter, just I can do a suggestion and it is include a option to send reports by mail with some frequency about specific target monitored.
David
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great tool to help diagnose network issues
I was able to effectively diagnose several connectivity issues and manage our network resources so that VOIP was not affected by other traffic.
PROSI've been using PingPlotter Pro to help diagnose packet loss on our network which affects our VOIP calls. PingPlotter has been great allowing us to constantly monitor connectivity. I like that I can turn it on in the morning and go back to view a day's worth of performance, zoom in on certain time periods and add comments in real time to note what activity was occurring at that time. The knowledge base is also great to understand how the tool works and what issues to look for.
CONSI wish there was a functionality to monitor not just pings, but also constant bandwidth useage. I also wish there were a way to assign device names on the network discovery tab.
Courtney
Information Technology and Services, 51-200 employees
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2021
Needed to use the free trial but wasn't quite long enough
Ease of use. Just type in the address you want to ping and hit enter.
CONSI wish that I could rename the pings instead of just showing the IP address for testing VPN purposes. Being able to label the ping by the location name would be awesome.
Krzysztof
Verified reviewer
Computer Software, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Using PingPlotter since freeware - 1998
I started to use it working for mainframe manufacturer when maintaining global intranet, started to use ping plotter to monitor the accessibility of the intranet nodes and their response time. Now, I use it to monitor my ISP performance.
PROSEase of use, path changes detection, just what you want to check on your ISP. One of the easiest programs to use for this purpose. Results saving/exporting is a big plus.
CONSI would jump on the Android version, if available.
Chau
Verified reviewer
Food & Beverages, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2020
Amazing Product! Everything I needed
Overall, I enjoyed my experience and I know you will to. I only needed it for personal reasons in tracking packet loss and if you need something like this it's worth trying the 2 week free trial. Everything is very straight forward and someone whose a bit computer illiterate like me can still use the software well.
PROSAble to track multiple addresses across different timelines Easy to read and easy to navigate I did not understand anything about tracking packet loss and the program itself along with PingPlotters guides on their website helped me succeed in escalating packet loss issues to my internet service provider.
CONSThere's nothing that I didn't like about the software. Definitely recommend it on all accords.
laura
Verified reviewer
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
An excellent network problem resolver with the ease of use.
I have been using PingPlotter for analyzing network issues. It lets the user recognize the sources of pocket losses and provides us best solutions to get rid of that problem. One of the most interesting thing it is supportive for tracing internet problems & using as proof to ISP. Very easy to use, works perfectly and It lets us install it on several devices.
CONSHaving a great experience with this software. I could not find any complaint. It is a powerful troubleshooting & monitoring featured software. It is very easy to use its all functions.
Hassen
Verified reviewer
Computer Networking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
PING PLOTTER ADDICTIVE !!
With ping Plotter i was able to show to my client that one Internet provider is more stable than another one to build S2S VPN between his DATACENTER and his OFFICE.
PROSthe accuracy of graphics at the second near the possibility of going back in time up to 7 days the integrated TRACEROUTE function that help to find which router is in cause the notification function where there is route change. the Web interface view. the remote agent function : very helpful to test 2 différent provider in the same time. VERY ADDICTIVE : I CANNOT WORK NOW IN MY TSHOOT WITHOUT THIS PRODUCT.
CONSNOTHING EXECPT THE FACT THAT WHEN YOU RESET THE DNS NAME OF ONE ENTRY YOU LOST YOUR STATISTICS BUT NOTHING VERY GRAVE
Ashleigh
Verified reviewer
Information Technology and Services, 10,000+ employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
Powerful tool for detecting all sorts of network issues.
PingPlotter Network software is an awesome software that is used in a best way for visualizing network performance in order to know about the different sources of problems. One can have clear and accurate graphical information through this software. This software reduces the time of trouble shooting.
CONSTruly speaking I do not have issues related to PingPlotter software. One of the limitation is that it's licensing approach is not good enough. I only want to give suggestion that is,it should have option to send reports via mail.
Ruben
Verified reviewer
Telecommunications, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
AWESOME TOOL
This software has helped me deploy and implament a MDU Wi-FI deployment using multiple devices and technologies to provide a flawless handoff and data transfer on an enormous property
PROSEasy and intuitive GUI. The option to ping and trace multiple targets at once is a cool and useful feature. Availability to see history and trends at particular times of days. Trace route feature is also useful for tracking network routing issues when roaming thru MDU deployments
CONSThe price is steep, bur aside from that no complaints.
Kevin
Verified reviewer
Law Practice, 11-50 employees
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2018
Excellent product. It was very helpful in allowing us to determine source of problem
It allowed us to identify the source of packet loss and what we needed to do to resolve an issue with phone calls dropping in and out on our VOIP system.
CONSNone. I did not experience any problems with using this software. The review is causing more frustration than using the product.
Joe
Internet, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2022
Best End-to-End View of Network Latency
PingPlotter has provided great insights into the performance of my network. With a combination of routers, switches, wireless access points, and application servers located in five physically separate locations, PingPlotter has helped me understand performance and isolate problems in each segment of the end-to-end network. No more questioning whether the problem is related to the transport network or my internet connection or an overloaded server. On one screen, I can now see a break-down of latency and jitter, as well as their cumulative effects on application performance and user experience. On that same screen, I can see outliers and anomalies at-a-glance. And because PingPlotter offers a very efficient way to gather a large number of samples, it eliminates laborious manual testing and produces more reliable diagnostic outcomes.
PROSPingPlotter Professional makes it extremely easy to test, observe, and track performance for a large number of network elements and servers. The ability to define and store customized testing profiles together with the ability to import plain text lists of targets (IP addresses and common names) makes it simple to automate otherwise tedious network monitoring tasks.
CONSEditing capabilities within the GUI are limited, which drives me (occasionally) to stop ping testing, make edits externally, reimport target list files, and resume ping testing. It would be handy to have a text editor available within the GUI, wth the ability to apply changes on-the-fly.
Jean Marc
Computer & Network Security, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2023
Recommended for all network analyzes
international application bandwidth problem in order to distinguish between slow internal networks and telecom operator routing changes
PROSPingplotter brings great ease of use for in-house application tracking. Monitoring the first 30 IP addresses at once is very practicalPingplotter provides great ease of use for monitoring internal applications. Monitoring the first 30 IP addresses at once is very convenient compared to a simple ping. Recommended for all network analyzes for its handling side and for developers to optimize their applications, and system services to monitor response times compared to a simple ping. Recommended for all network analyzes for its handling side.
CONSpity that in the free version, the screenshots are not complete
Allan
Information Technology and Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
PingPlotter helps find ISP Packet Loss issues
I've found the solution easy to use and very helpful in showing status to my ISP and others. The online help has been useful as I investigate my observations, etc.
PROSPingPlotter continually monitors and is easy to see when issues arise. I'm watching for packet loss with my ISP. Very helpful to see the total history of events!
CONSI love the software, but wish it were more affordable for my size implementation (home office). The trial version is great and I would love to keep it always, even after I have resolved (hopefully) my current network troubleshooting. It makes sense to have now... I would love to pay something like a $30 cost vs. monthly fee. It is just me at the home office.
Reason for choosing PingPlotter
It worked the first time I used it, so I'm very happy so far. I'm not looking to try another solution at this time unless price for my small/home business makes it less affordable.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2019
Easy to use ping tracking software
Able to track network issues that we did not know we were having before by seeing dropped packets we were unaware of
PROSAble to track when pings where lost or have added latency via the logging the program does.
CONSto be honest i cannot think of anything that i do not like about the software it pings and traces at the same time.
Paul
Sports, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2020
PingPlotter to the Rescue!
I was getting absolutely no where fast with Spectrum until I installed PingPlotter and began tracing routes, times, and packet loss. Armed with those data points, I was able to force Spectrum to admit that there was an issue with their network, and they have taken steps to fix them. Speeds are up, reliability is up, and problems are down.
PROSPingPlotter gives me the ammunition I need to force my ISP into action when their system reports everything is fine with my service. Being able to speak with support engineers (two steps above the front-line CSRs who answer the phone) and share with them specific issues is a god sent gift.
CONSTo access much of the functionality of the product you need a paid version. But with diligence and liberal use of the Snip function, you can get by.
Peter
Civil Engineering, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2022
PingPlotter
PingPlotter enables us to keep a close eye on a list of about 30 targets, with immediate visibility on which targets are down or performing poorly.
PROSEasy to load large list of targets. Easy to monitor each target as often as necessary (continuously if needed). Good visual tracking of latency.
CONSNot sure yet how to add name to each IP target, especially in loadable target list.
Carlton
Information Technology and Services, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2020
Helpful
I have been using Ping Plotter for over 15 Years. Its very useful when working with telecom companies as a source of information which they can use when solving problems. You can store the data and send to the telecom company along with your complaints
CONSNothing Much, the feature is use is extremely useful and i have not gotten a chance to explore other features to determine if i am not liking it.
david
Health, Wellness and Fitness, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2021
Very Happy with Ping Plotter
Ping Plotter is extremely easy to use and understand. I am a novice with network issues and in the past have always relied on my internet provider to diagnose any issues with my network. With Ping Plotter i was able to provide my network provider the information that shown where the issue was and allow them to fix the issues at the source.
CONSI was looking for something that was powerful and free, but found that Ping Plotter was the best, but is not free.
Guy
Computer Networking, 2-10 employees
Used weekly for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
I used PingPlotter to diagnose the network problems I have been having with Spectrum/TWC
I was able to document the local node problems and the internet problems that I have been having with Spectrum/TWC. I had severe packet loss which they fixed on the local node and other problems which I traced to their headend node. Still resolving their inability to deliver the 100Mbps to my home office.
PROSThis package is exceptional for documenting packet loss/ping times and tracking down where the problems are with a large network such as Spectrum. It is easy to get up and running.
CONSThe learning curve to utilize its full power and documentation of where problems are is a bit long but keep in mind that solving multiple nodes and local node problems is a challenge. I have held a Commercial FCC GROL license for 40 years and worked with networking problems much of that time. I found that PingPlotter is an exceptional tool and quite intuitive to use.
DENNIS
Broadcast Media, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2020
Amazing tool for convincing your IP to fix their equipment!
Very positive experience overall. Nice to absolutely know what is going on with networking issues rather than guess what might be causing a problem. Graphic representation is so much easier than plotting using a typical trace route program.
PROSProgram was very easy to set up and run. Great for seeing how many hops are between you and your destination as well as what may be causing issues. Graph was very revealing and my provider could not deny that there was a latency issue which returned daily at the same time every day and then went away at night. Armed with that information, it not only helped me to convince them to replace their router but improved their overall network performance as well.
CONSDocumentation could use some improvement, but figuring out how to use it by playing with it was fairly intuitive. Screen capture of the graph didn't work real well and was kind of clunky as well as difficult to see, but taking a photo with my phone camera worked well and was easy to send to my IP by text.
James
Information Technology and Services, 201-500 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Friendly and Quick Monitoring Link Tool - PingPlotter
I found ease of use, pleasant and friendly interface and performance using Pingplotter and I was pleased. Recommend.
PROSI was looking for a practical and quick tool for monitoring our existing IPSec links with our client that support a large number of employees, accessing different work environments, requiring a quick action in case of failure or fall of links.
CONSI believe that a way to automatically capture the links to be monitored through the hosts file could be an important improvement in the software.
Jeff
Government Administration, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Excellent Tool
I have used this tool since around 2002. It has always been solid and gives an excellent graph of the data collected.
CONSNone that I have encountered.
William
Health, Wellness and Fitness, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2019
Helpful to diagnose speed
I signed up for high speed internet. I was supposed to get 300 Mbps but was only getting 85 to 100. Every time the internet company ran their diagnoses they said that everything was fine from their end. I had our company tech support person spend over 3 hours on the phone with the provider but they were unable to solve the problem. They finally suggested Ping Plotter so they could do an analysis. I ran Ping Plotter for over 48 hours and then sent them the link and they could see exactly where the slow down happened. I have to run it a second time now with a direct connection instead of through the wireless router to insure that the brand new router is not the probelm.
PROSPing Plotter helped the internet provider diagnose what was wrong with my speed.
CONSThe cost is prohibitive for a one time diagnosis.
Andrew
Machinery, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2019
Great Tool to track internet connection
I am in a long battle with my internet provider Mediacom. They will figure out the problem. They do there speed test its great. My service is not reliable. It does not support a VOIP system and drop calls or will not let you answer the call. It makes it hard and waste a lot of time just trying to write an email. My IT vendor showed me this software to track the connection and we can now see what is going on.
PROSEase of use. I am not an IT guy and this was very easy to use and understand
CONSNot sure there is anything I do not like. So far so good