Malwarebytes for Business vs WatchGuard Firebox

RATING:

4.7

(2427)

Malwarebytes for Business has 2427 reviews and a rating of 4.7 / 5 stars vs WatchGuard Firebox which has 310 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (2427)
4.8 (310)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 31, 2024
May 25, 2024
Pros/Cons
  • Pros

  • When the company is small and doesn't have a lot of groups built into the needs. It does a great job for basic cyber defense.
  • It stops and cleans up malware that slows down and compromises your computer. The customer service reps are very helpful and generally respond to emails within 1 day.
  • Cons

  • The sales person sent a reminder email that was quite condescending and really aggravated me. As a result I did not purchase the enterprise product.
  • When at a user's computer, we are unable to view logs while at that computer and instead have to go login to the UI at the IT desk to view those logs which is inconvenient.
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  • Pros

  • However, it is the customer service behind the product that really makes it worth the money. I can’t state strongly enough how great the team there is.
  • The expansive feature set at a very competitive price makes the Firebox a really attractive option. The ease of deployment and management is, I believe second to none.
  • Cons

  • Configuration is a bit difficult. An example of this is connecting to one of the four available ethernet connections.
  • I really don't have any cons for Watchguard other than it can be hard to configure all the features without their support team.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos