--- title: "Best Natural Language Processing (NLP) Software - 2026 Reviews & Pricing" description: "Find the best Natural Language Processing (NLP) Software for your organization. Compare top Natural Language Processing (NLP) Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/nlp/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Natural Language Processing (NLP) Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Natural Language Processing (NLP) Software of 2026 Updated October 1, 2026 On this page 1. Buyers Guide 2. Related Software Filter products 124 results ### Compare Products Showing 1 - 25 of 124 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Google Cloud Translation AI 4.80 [(5)](https://www.softwareadvice.com/translation-management/google-cloud-translation-ai-profile/) ### Pricing availability Starting price: $0.08/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Google Cloud Translation AI is a machine translation tool designed to translate text, documents, and media files across multiple languages in real time. It is used by businesses managing multilingual websites and applications, content creators working with videos and audio in various languages, and organizations handling customer interactions across language barriers. It supports industries such as media, e-commerce, customer service, and global communications. The platform offers two editions to address different translation needs. The Basic edition is suited for short-form or casual content, while the Advanced edition supports domain-specific translations, formatted document processing, and batch translation for long-form content requiring greater accuracy. It uses Neural Machine Translation for general text and Translation Large Language Models for conversational content. Adaptive Translation, powered by Gemini, combines large language models with custom datasets to produce translations that reflect specific style, tone, and voice without extensive model training. The service operates through an API that processes text using neural machine translation technology. Users can choose from pre-trained models, custom models, and glossaries to tailor translations to specific content types. Advanced edition users can process large volumes of content with batch translation. The platform also supports media workflows such as video transcription, subtitling, and voice-over generation. Client libraries for common programming languages are available to simplify integration into existing systems.... [Read more](https://www.softwareadvice.com/translation-management/google-cloud-translation-ai-profile/) ### Best rated features: Multi-Language 4.8 Workflow Management 4.3 Memory Management 4.0 [See all features](https://www.softwareadvice.com/translation-management/google-cloud-translation-ai-profile/#key-features) ### Cloud Translation - Basic (v2) $20.00/month First 500,000 characters per month are free (applied as a $10 credit monthly). ### Cloud Translation - Advanced (v3) $0.08/month First 500,000 characters per month are free (applied as a $40 credit monthly). [See full pricing details](https://www.softwareadvice.com/translation-management/google-cloud-translation-ai-profile/#pricing-and-plans) --- ### Product: SAS Viya 4.42 [(12)](https://www.softwareadvice.com/data-catalog/sas-viya-profile/) ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary SAS Viya is a cloud-native platform designed for data analytics, machine learning and data management. It supports organizations in industries such as banking, insurance, healthcare, manufacturing and telecommunications. The platform covers the entire analytics lifecycle, from data integration to model deployment and operational decision-making. It provides comprehensive data management with access to various data sources and platforms, along with built-in governance, lineage tracking and auditability. The platform includes tools for data mining, machine learning and statistical modeling, accessible through visual and code-based interfaces. Features include automated machine learning, computer vision, forecasting and optimization. SAS Viya Copilot offers AI-powered assistance for data and AI-related tasks. The platform includes AI governance tools for fairness testing, bias detection, model explainability and compliance with regulatory requirements. It supports real-time event detection and integrates intelligence into workflows using business rules and decision governance. SAS Viya operates on cloud environments such as AWS, Azure and Google Cloud Platform, as well as on-premises setups. It is designed to enable collaboration among IT teams, data scientists and business users within a unified environment.... [Read more](https://www.softwareadvice.com/data-catalog/sas-viya-profile/) ### Best rated features: Workflow Management 5.0 Self-service Analytics 5.0 Modeling & Simulation 5.0 Configurable Workflow 5.0 ### Worst rated features: Real-Time Analytics 2.0 Data Connectors 2.0 Visual Discovery 2.0 Data Extraction 3.0 [See all features](https://www.softwareadvice.com/data-catalog/sas-viya-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/data-catalog/sas-viya-profile/#pricing-and-plans) --- ### Product: kama.ai ### Pricing availability Starting price: $399.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary The kama DEI (Designed Experiential Intelligence) platform is an artificial intelligence (AI) solution that responds to customers across multiple channels with customized replies based on their personality. The system uses natural language processing (NLP) with voice and text assistants that work with mobile applications, smart speakers, chatbots, and more. kama DEI allows users to create customer personas using multiple values and historical data, with the AI learning from customer interactions to develop situational responses. The no-code platform allows integration of a human-centred conversational interface to machine learning and robotic process automation platforms.... [Read more](https://www.softwareadvice.com/nlp/kama-dei-profile/) --- ### Product: Speechmatics 4.50 [(2)](https://www.softwareadvice.com/nlp/speechmatics-profile/) ### Pricing availability Starting price: $0.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Speechmatics provides automatic speech recognition technology via an API. The service is targeted at companies across various industries that want to add speech-to-text capabilities to their applications or services. The Speechmatics API offers high accuracy for speech recognition thanks to continuous research and development in machine learning. It currently supports over 40 languages, with more added regularly. The API can be deployed on-premise, in a private cloud, or as a fully managed service. Speechmatics has innovations in areas like end-to-end neural networks and contextual biasing produced with API industry-leading performance. Support is provided to help developers and businesses integrate the API and optimize its use for their needs.... [Read more](https://www.softwareadvice.com/nlp/speechmatics-profile/) ### Free $0.00/month Perfect for evaluation, prototyping, and getting hands-on with foundational speech technology. Unlock access to Speechmatics’ enterprise-grade speech-to-text and Voice AI products at no cost. Designed for developers and technical teams who want to test our API and explore capabilities across 55+ languages. Experience best-in-market accuracy, real-time and batch transcription, and flexible deployment options.... [Read more](https://www.softwareadvice.com/nlp/speechmatics-profile/#pricing-and-plans) ### Pro $0.03/month For teams and businesses that need powerful speech technology with pay-as-you-go flexibility Batch Transcription (Pre-recorded) $0.0050 /min for Standard $0.0083 /min for Enhanced Real-Time Transcription (Live Stream) $0.0067 /min for Standard $0.0117 /min for Enhanced 20% discount over 500 hr/month for all transcription. Voice Agent - Flow $0.0537 /min 20% discount over 100 hr/month for all agent conversations.... [Read more](https://www.softwareadvice.com/nlp/speechmatics-profile/#pricing-and-plans) ### Enterprise Custom Pricing available upon request Tailored plans for organizations with complex needs, high volumes, and advanced integration requirements. Partner with Speechmatics to create a bespoke solution that meets your enterprise’s specific needs. From advanced data privacy options and dedicated support to on-premises deployment and priority SLAs, this tier delivers ultimate flexibility and control. Empower your products with the most advanced foundational speech technology on the market.... [Read more](https://www.softwareadvice.com/nlp/speechmatics-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/nlp/speechmatics-profile/#pricing-and-plans) --- ### Product: Denser Search and Chat [Denser Search and Chat](https://www.softwareadvice.com/live-chat/denser-ai-profile/) 4.97 [(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/) ### Pricing availability Starting price: $19.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Denser Search and Chat is an AI chatbot and search platform that helps small to midsize businesses across e-commerce, healthcare, legal, and customer support industries manage website search and automated customer interactions. The software is cloud-based, making it accessible without on-premises installation. Core features include AI-powered site search, document question-and-answer, and embeddable chat widgets that can be added to websites without coding. Denser Search and Chat allows businesses to connect multiple data sources — such as websites, PDFs, and databases — so the chatbot can answer questions drawn from existing content. Conversation history tracking helps teams review past interactions and improve responses over time. Support is available around the clock through a knowledge base, email, and live chat, giving users ongoing access to help when needed.... [Read more](https://www.softwareadvice.com/live-chat/denser-ai-profile/) ### Best rated features: Natural Language Processing 5.0 Lead Capture 5.0 AI/Machine Learning 5.0 Chatbot 5.0 [See all features](https://www.softwareadvice.com/live-chat/denser-ai-profile/#key-features) ### Starter $19.00/month $19/Per Month 2 DenserBot 1500 queries per month Maximum of 100 docs/webpages or 50M doc storage per DenserBot REST Api... [Read more](https://www.softwareadvice.com/live-chat/denser-ai-profile/#pricing-and-plans) ### Standard $89.00/month $89 / Per Month Details: 4 DenserBot 7500 queries per month Maximum of 2000 docs/webpages or 1G doc storage per DenserBot REST Api... [Read more](https://www.softwareadvice.com/live-chat/denser-ai-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/live-chat/denser-ai-profile/#pricing-and-plans) --- ### Product: Clootrack [Clootrack](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/) 5.0 [(16)](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/) ### Pricing availability Starting price: $25,000.00/year Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. 150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack. Clootrack helps you answer \* What customer experience factors increase your sales? \* Why customers switch from your brand? \* Qualitative insights from Voice of Customer initiatives \* What are the strengths and weaknesses of multitude of emerging competitors in your category?... [Read more](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/) ### Best rated features: Sentiment Analysis 5.0 Negative Feedback Management 5.0 Multi-Channel Communication 5.0 Communication Management 5.0 ### Worst rated features: Natural Language Processing 3.0 Customizable Reports 4.0 Real-Time Analytics 4.0 [See all features](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/#key-features) ### Basic $25,000.00/year [See full pricing details](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/#pricing-and-plans) --- ### Product: MeetRox [MeetRox](https://www.softwareadvice.com/product/449689-MeetRox/) 5.0 [(9)](https://www.softwareadvice.com/product/449689-MeetRox/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary MeetRox is the ultimate solution for optimizing your sales meetings with artificial intelligence. Integrated with leading CRM systems such as Salesforce, HubSpot CRM, RD CRM, Ploomes, Zoho CRM, and Pipedrive, MeetRox automates CRM entry, saving valuable time for salespeople and increasing productivity and data accuracy. Our software offers advanced features like Pitch Quality Check, which verifies the quality of the sales pitch and ensures that all team members are aligned with the sales playbook. Our AI is capable of identifying patterns that differentiate top performers from low performers, improving operational efficiency. Discover what makes the best, the best! Moreover, you'll have access to the Rox Assistant, our AI that uses data shared in recorded meetings to deliver exactly what you need. Whether it's a follow-up email, personalized messages, feedback for improving sales pitches, and much more, everything is delivered in seconds. Your imagination is the limit. With our Analytics AI, you'll have a detailed analysis of topics such as: the most common pain points shared by leads, major purchase objections, key reasons for lost deals, and your main competitors, all with just a click. Our platform also seamlessly connects with leading video conferencing tools like Zoom, Google Meet, Slack, and Microsoft Teams, and captures calls made through VoIP technologies. Experience MeetRox and transform your sales team's efficiency, elevating your results with cutting-edge technology and valuable insights for strategic decisions.... [Read more](https://www.softwareadvice.com/product/449689-MeetRox/) ### Best rated features: Call Recording 5.0 Automatic Transcription 5.0 Conversation Intelligence 4.8 Document Management 4.5 ### Worst rated features: Search/Filter 3.7 Training Management 4.0 Content Library 4.0 Commenting/Notes 4.0 [See all features](https://www.softwareadvice.com/product/449689-MeetRox/#key-features) --- ### Product: Moveo.AI [Moveo.AI](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/) 5.0 [(9)](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/) ### Pricing availability Starting price: $0.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), redefines data processing, enabling the automation of a wide array of business processes. At the core of Moveo's capabilities are our proprietary LLMs, ensuring unparalleled data security and reliability. Hosted privately, these LLMs are finely tuned specifically for business conversations, surpassing third-party models like GPT-4. With an impressive 99% uptime, Moveo.AI guarantees uninterrupted and secure interactions, prioritizing the confidentiality of your data. Supporting 21 languages, the platform facilitates human-like conversations globally. The NLP chatbots excel in accurately predicting intents, identifying inaccuracies, and delivering hyper-personalized experiences. The platform's self-learning capabilities are powered by deep learning algorithms, continuously improving by leveraging insights from past interactions. Moveo's virtual agents optimize intent recognition, propose new intents through training phrases, and fine-tune performance using data from existing sources, ensuring ongoing enhancement in addressing customer needs.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/) ### Best rated features: For No-Code Development 5.0 Natural Language Processing 5.0 Feedback Management 5.0 Multi-Channel Communication 5.0 [See all features](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/#key-features) ### Free Trial $0.00/month [See full pricing details](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/#pricing-and-plans) --- ### Product: Microsoft 365 [Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/) 4.65 [(14167)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Best for:Meeting Management ### Pricing availability Starting price: $6.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting. Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.... [Read more](https://www.softwareadvice.com/productivity/microsoft-365-profile/) ### What users love - Intuitive design and customization options - Comprehensive office productivity suite - Streamlined email and communication hub ### To take in mind - Recurring costs and value concerns - Complex and inconsistent interface experience - Account management and login frustrations ### Best rated features: Messaging 5.0 Appointment Management 5.0 Real-Time Updates 5.0 Booking Management 5.0 ### Worst rated features: Document Automation 3.8 Live Chat 4.0 [See all features](https://www.softwareadvice.com/productivity/microsoft-365-profile/#key-features) ### Microsoft 365 Personal $9.99/month It is for personal use of a single user with an option to buy it annually at $69.99/year ### Microsoft 365 Family $12.99/month It is for use up to 6 persons with an option to avail the annual subscription at $99.99/year ### Microsoft 365 Business Basic $6.00/month The business plan includes one month free trial and subscription renewal on month or annual basis. [See full pricing details](https://www.softwareadvice.com/productivity/microsoft-365-profile/#pricing-and-plans) --- ### Product: HumanFirst [HumanFirst](https://www.softwareadvice.com/product/463240-HumanFirst/) 4.91 [(11)](https://www.softwareadvice.com/product/463240-HumanFirst/) ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary HumanFirst helps teams with any level of technical expertise transform unstructured text and conversation data into customizable training datasets and actionable business insights. It enables users to explore, discover, label, manage and analyze any natural language dataset with machine-learning workflows and real-time feedback. HumanFirst allows organizations to adopt a data-centric approach for NLU applications, including digital IVR, call center AI, sales automation, voice of the customer analytics, chatbots and more. It can streamline the continuous improvement of NLU dataset training to eliminate manual workflows.... [Read more](https://www.softwareadvice.com/product/463240-HumanFirst/) ### Plan Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/product/463240-HumanFirst/#pricing-and-plans) --- ### Product: Smodin [Smodin](https://www.softwareadvice.com/product/516597-Smodin/) 5.0 [(8)](https://www.softwareadvice.com/product/516597-Smodin/) ### Pricing availability Starting price: $15.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Smodin is a cloud-based AI writing platform that serves students, researchers, educators, content writers, marketers, business professionals, and enterprise teams across education, content marketing, and professional writing industries. All core tools are available in a single workspace, including an AI content detector, AI humanizer, plagiarism checker, AI writer, text rewriter, and AI chat assistant. The AI content detector scans text for AI-generated patterns with probability scores across 100+ languages. The AI humanizer rewrites AI-generated content with adjustable rewriting levels and style options, supporting common file uploads. The AI writer generates essays, articles, research papers, and marketing copy from prompts in 12+ languages. The plagiarism checker scans against web and academic sources. Smodin is deployed as a cloud-based web application, a Chrome extension for in-browser access, and RESTful NLP APIs for developer and enterprise integration. The APIs support rewriting, plagiarism detection, summarization, and translation across up to 176 languages. A free entry point is available with no sign-up required to try core tools, and tiered paid plans offer higher usage limits. Support is available through the platform's knowledge base and API documentation.... [Read more](https://www.softwareadvice.com/product/516597-Smodin/) ### Best rated features: Text Analysis 4.5 Text Editing 4.5 Generative AI 4.5 Natural Language Processing 4.3 ### Worst rated features: Reporting/Analytics 2.0 Search 3.0 Sentiment Analysis 4.0 [See all features](https://www.softwareadvice.com/product/516597-Smodin/#key-features) ### Teachers $15.00/month Starter Plan ### Students $25.00/month Best Value ### Ultimate $30.00/month Premium [See full pricing details](https://www.softwareadvice.com/product/516597-Smodin/#pricing-and-plans) --- ### Product: Deep Talk [Deep Talk](https://www.softwareadvice.com/customer-experience/deep-talk-profile/) 4.75 [(12)](https://www.softwareadvice.com/customer-experience/deep-talk-profile/) ### Pricing availability Starting price: $90.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various forms of text such as surveys, reviews, chats, and emails into valuable data in just a few clicks. With Deep Talk, you can easily classify and categorize your feedback, identify the sentiment, and gain a deeper understanding of metrics like NPS and CSAT.... [Read more](https://www.softwareadvice.com/customer-experience/deep-talk-profile/) ### Best rated features: Data Visualization 5.0 Surveys & Feedback 5.0 Data Discovery 5.0 Text Analysis 5.0 ### Worst rated features: Tagging 3.0 Predictive Analytics 4.0 Machine Learning 4.0 [See all features](https://www.softwareadvice.com/customer-experience/deep-talk-profile/#key-features) ### Basic $90.00/month [See full pricing details](https://www.softwareadvice.com/customer-experience/deep-talk-profile/#pricing-and-plans) --- ### Product: Atribus [Atribus](https://www.softwareadvice.com/marketing/atribus-profile/) 4.80 [(5)](https://www.softwareadvice.com/marketing/atribus-profile/) ### Pricing availability Starting price: €3,900.00/year Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Atribus is a cloud-based consumer intelligence solution that allows users to monitor digital media sources and track the most relevant content regarding their brand, topics and competitors across social networks and online publications. The solution features a rich dashboard with data visualization tools that allow users to easily identify trends and key insights in the market. Atribus analyzes thousands of websites and social media outlets to gauge the size and sentiment of the conversation, generating a detailed report that identifies key influencers, provides the current scope of the conversation, and scopes out future trends. Additionally, users can filter the data by region, language, target audience, industry, and languages in order to find valuable information about their target audience.... [Read more](https://www.softwareadvice.com/marketing/atribus-profile/) ### Best rated features: Text Analysis 5.0 Social Listening 5.0 Data Visualization 5.0 Multi-Channel Data Collection 5.0 ### Worst rated features: Social Media Integration 3.0 Real-Time Monitoring 3.0 Real-Time Notifications 3.0 Reporting & Statistics 4.0 [See all features](https://www.softwareadvice.com/marketing/atribus-profile/#key-features) --- ### Product: Verithos [Verithos](https://www.softwareadvice.com/product/547000-Verithos/) 4.80 [(5)](https://www.softwareadvice.com/product/547000-Verithos/) ### Pricing availability Starting price: $12.00/month Free trial: Not available Free demo: Not available Free version: Available Software Advice Summary Verithos is an AI-powered qualitative research platform designed to transform raw transcripts into research drafts with traceable evidence. It is used by academic researchers, graduate students, policy teams, government organizations, and consultants to produce qualitative findings. The platform supports methodologies such as Grounded Theory, Thematic Analysis, Phenomenology, and Discourse Analysis, serving users in educational institutions, public sector agencies, and consulting firms. The platform includes AI-assisted transcript coding that identifies codes and themes from uploaded data while maintaining a traceable evidence trail. Each finding links to a code, each code links to a quote, and each quote links to its source line. Cross-transcript synthesis features identify patterns, conflicts, and unique insights across multiple interviews. Findings are rated as Strong, Moderate, or Weak based on supporting evidence, and saturation signals are provided to assist with sampling decisions. Users can refine, merge, or override suggested codes. The platform supports various file formats, including text, PDF, Word documents, audio, and video files. Verithos generates structured research drafts in DOCX or PDF formats, including citation-ready outputs and quote-linked themes. A research aim guidance system evaluates research questions in real time using a prompt strength meter. Security features include end-to-end encryption with TLS 1.2 in transit and AES-256 at rest. User data is not used for AI model training. The platform also includes an AI disclosure appendix to support ethics compliance for research submissions.... [Read more](https://www.softwareadvice.com/product/547000-Verithos/) ### Best rated features: Machine Learning 5.0 Data Coding 5.0 Natural Language Processing 5.0 Data Extraction 4.8 ### Worst rated features: Text Analysis 2.0 Data Visualization 4.0 [See all features](https://www.softwareadvice.com/product/547000-Verithos/#key-features) --- ### Product: Cortical.io [Cortical.io](https://www.softwareadvice.com/machine-learning/cortical-io-profile/) 5.0 [(2)](https://www.softwareadvice.com/machine-learning/cortical-io-profile/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Cortical.io helps organizations optimize their business processes, improve service quality, utilize high-value resources, and gain actionable insights to maximize revenue and reduce risk. The intelligent document processing solutions drastically reduce review cycle times versus manual processing and bring up to 80% reduction in manual review time while decreasing the error rate by up to 30%.... [Read more](https://www.softwareadvice.com/machine-learning/cortical-io-profile/) ### Best rated features: Text Analysis 5.0 Topic Classification 5.0 Search/Filter 5.0 Data Extraction 5.0 [See all features](https://www.softwareadvice.com/machine-learning/cortical-io-profile/#key-features) --- ### Product: FirstLanguage [FirstLanguage](https://www.softwareadvice.com/live-chat/firstlanguage-profile/) 5.0 [(2)](https://www.softwareadvice.com/live-chat/firstlanguage-profile/) ### Pricing availability Starting price: $150.00/month Free trial: Not available Free demo: Not available Free version: Available Software Advice Summary FirstLanguage API is a cloud-based API service. It enables developers to build NLP-based applications. FirstLanguage enables non-NLP developers who are not well versed with NLP models and training and who are just looking to implement a language-based app with a specific requirement. Expert NLP developers can also make use of the service to save the cost/time of training and storing NLP models.... [Read more](https://www.softwareadvice.com/live-chat/firstlanguage-profile/) ### Best rated features: Text Analysis 5.0 Part of Speech Tagging 5.0 Machine Learning 5.0 Multi-Language 5.0 ### Worst rated features: Topic Classification 4.0 [See all features](https://www.softwareadvice.com/live-chat/firstlanguage-profile/#key-features) --- ### Product: Klondike [Klondike](https://www.softwareadvice.com/bpm/klondike-profile/) 5.0 [(2)](https://www.softwareadvice.com/bpm/klondike-profile/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Klondike platform provides automation and AI technologies dedicated to customer care processes with the protection of business know-how, that remains with the customer as an asset. The Low code platform allows you to configure algorithms via a graphical user interface and to mix them with business processes (BPMN) quickly and easily. Our target are companies that want to automate customer care processes and operations, replacing manual or repetitive tasks with AI-powered solutions, or resellers and system integrator that want to upgrade their solution portfolio.... [Read more](https://www.softwareadvice.com/bpm/klondike-profile/) ### Best rated features: Drag & Drop 5.0 Machine Learning 5.0 Natural Language Processing 5.0 AI/Machine Learning 5.0 [See all features](https://www.softwareadvice.com/bpm/klondike-profile/#key-features) --- ### Product: Wrench.ai [Wrench.ai](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/) 5.0 [(2)](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/) ### Pricing availability Starting price: $500.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Wrench.ai is a cloud-based AI marketing and sales personalization platform serving businesses of all sizes, from small teams to large enterprises, across a wide range of industries. The software analyzes customer and prospect data to help sales and marketing teams deliver personalized outreach at scale. Core features include AI-driven audience segmentation, automated content personalization, lead scoring, and campaign performance tracking. Wrench.ai helps teams prioritize high-value prospects and tailor messaging based on individual customer profiles, reducing manual research time. The platform integrates with common CRM and marketing tools, making it easier to fit into existing workflows. Support is available via email, live chat, and an online knowledge base.... [Read more](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/) ### Best rated features: Website Analytics 5.0 Behavioral Targeting 5.0 Recommendations 5.0 [See all features](https://www.softwareadvice.com/customer-advocacy/wrench-ai-profile/#key-features) --- ### Product: Accern [Accern](https://www.softwareadvice.com/artificial-intelligence/accern-profile/) 5.0 [(1)](https://www.softwareadvice.com/artificial-intelligence/accern-profile/) ### Pricing availability Starting price: $7,500.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Accern empowers domain experts and business analysts to extract the most accurate insights from massive streams of unstructured text data–including news, social media, industry reports and internal documents—with the Accern NoCodeNLP Platform, within minutes. Accern offers pre-built AI/ML/NLP solutions to minimize time to value and maximize ROI for equity research, credit risk, M&A activity, ESG performance, insurance claims, fraud prevention, sanctions monitoring and more. Recognized as the first No-Code NLP Platform-as-a-Service (PaaS) and industry leader with the highest accuracy scores, Accern also enables data scientists to customize end-to-end AI/ML/NLP workflows with BYO datasets, taxonomies, models and pre-integrated dashboards and DSML platforms. In production at companies like Allianz, William Blair and Mizuho Bank, Accern accelerates innovation by enhancing existing models and enriching BI dashboards. Headquartered in New York City, Accern is backed by Fusion Fund, Mighty Capital, Shasta Ventures and Tribe Capital. Learn more at https://accern.com/.... [Read more](https://www.softwareadvice.com/artificial-intelligence/accern-profile/) ### Best rated features: Machine Learning 5.0 Sentiment Analysis 5.0 Search/Filter 5.0 [See all features](https://www.softwareadvice.com/artificial-intelligence/accern-profile/#key-features) --- ### Product: Humata [Humata](https://www.softwareadvice.com/product/515317-Humata/) 5.0 [(1)](https://www.softwareadvice.com/product/515317-Humata/) ### Pricing availability Starting price: $0.00 Free trial: Not available Free demo: Not available Free version: Available ### Best rated features: Sentiment Analysis 5.0 Data Extraction 5.0 Text Analysis 5.0 [See all features](https://www.softwareadvice.com/product/515317-Humata/#key-features) --- ### Product: IBM Watson Discovery [IBM Watson Discovery](https://www.softwareadvice.com/bi/ibm-watson-discovery-profile/) 5.0 [(1)](https://www.softwareadvice.com/bi/ibm-watson-discovery-profile/) ### Pricing availability Starting price: $500.00 Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary IBM Watson Discovery is an AI-powered search and text analytics platform that helps enterprise organizations across industries find answers and insights within large volumes of documents and data. The software is deployed via the cloud, making it accessible without on-premises infrastructure. Core features include natural language search, document ingestion, content mining, and relevancy training, which help teams locate critical information faster and surface patterns across unstructured text. IBM Watson Discovery suits mid-size to large businesses in fields such as finance, healthcare, legal, and customer service that need to analyze high volumes of content. Teams can build custom search applications or integrate the platform with existing workflows through APIs. Support is available through IBM's online knowledge base, documentation portal, community forums, and paid support plans that include direct technical assistance.... [Read more](https://www.softwareadvice.com/bi/ibm-watson-discovery-profile/) ### Basic $500.00 [See full pricing details](https://www.softwareadvice.com/bi/ibm-watson-discovery-profile/#pricing-and-plans) --- ### Product: Klart AI [Klart AI](https://www.softwareadvice.com/aiops-platforms/klart-ai-profile/) 5.0 [(1)](https://www.softwareadvice.com/aiops-platforms/klart-ai-profile/) ### Pricing availability Starting price: €19.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Klart AI is an AI assistant tailored to simplify and boost workplace dynamics. The software helps businesses with managing tasks in JIRA, sharing files on Google Drive or OneDrive, communicating via Slack or Teams, and maintaining records in Confluence or Notion. Klart AI offers integration with various platforms, including Gmail, Zoomin, and Zendesk. The solution ensures compliance in accordance with GDPR protocols, ensuring that the information remains protected. Apart from storing information, administrators can share it with colleagues, ensuring that the team remains on the same page. It allows managers to generate reports in real-time, facilitating decision-making processes.... [Read more](https://www.softwareadvice.com/aiops-platforms/klart-ai-profile/) ### Best rated features: Chat/Messaging 5.0 AI/Machine Learning 5.0 For Sales Teams/Organizations 5.0 Reporting/Analytics 5.0 ### Worst rated features: Chatbot 4.0 [See all features](https://www.softwareadvice.com/aiops-platforms/klart-ai-profile/#key-features) ### Pro €19.00/month ### Enterprise €24.00/month [See full pricing details](https://www.softwareadvice.com/aiops-platforms/klart-ai-profile/#pricing-and-plans) --- ### Product: Krater.ai [Krater.ai](https://www.softwareadvice.com/product/511557-Krater-ai/) 5.0 [(1)](https://www.softwareadvice.com/product/511557-Krater-ai/) ### Pricing availability Starting price: $28.00 Free trial: Not available Free demo: Not available Free version: Available Software Advice Summary Krater.ai is a cloud-based AI workspace that serves individuals, freelancers, creators, developers, marketers, students, and small to mid-sized businesses across a wide range of industries. The platform brings together a suite of AI-powered tools for writing, image generation, code assistance, and productivity tasks in one place. Krater.ai allows users to generate content, summarize documents, create visuals, and automate repetitive text-based work without switching between multiple applications. Deployment is cloud-based, so no installation is required — users access the platform directly through a web browser. Core features include an AI writing assistant, image creation tools, a chat interface for question-and-answer tasks, and support for multiple AI models within a single dashboard. These tools help teams and solo users produce content faster and manage creative or technical workflows more efficiently. Support is available through a knowledge base and email, giving users access to self-service resources as well as direct assistance when needed.... [Read more](https://www.softwareadvice.com/product/511557-Krater-ai/) ### Best rated features: Machine Learning 5.0 Chatbot 4.0 [See all features](https://www.softwareadvice.com/product/511557-Krater-ai/#key-features) --- ### Product: Revenue AI [Revenue AI](https://www.softwareadvice.com/pricing-optimization/revenue-ai-profile/) 5.0 [(1)](https://www.softwareadvice.com/pricing-optimization/revenue-ai-profile/) ### Pricing availability Starting price: $30.00/year Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Revenue.AI provides a Comprehensive AI-driven Platform and virtual Center of Excellence to Automate Revenue Management for CPG & Retail. The Platform was designed to reduce the decision cycle from several months to a couple of days. Automating revenue management, Revenue.AI's platform empowers CPG & Retail businesses to grow strategically with its four main pillars: Precision Price, Tailored Promotion, Profitable Mix and Portfolio Architecture. By integrating the historical benchmarking, it enables landscape analysis for past performance, and for the impact of previous actions on the business, while providing ML-based simulations for future actions. With the ability to scrap the e-commerce websites and merge data from digital shelves and brick & mortar stores the Platform enriches the user's datasets with eCommerce price points for a seamless analysis. Virtual Center of Excellence (as a part of Platform), driven by NLP-based bots, empowers users and decision makers with near real-time data and helps users to conduct simulations for testing probable impacts of the decisions and actions. Additionally, with an intelligent alert engine, revenue managers and category managers can always stay up to date with the latest changes.... [Read more](https://www.softwareadvice.com/pricing-optimization/revenue-ai-profile/) ### Best rated features: Data Capture and Transfer 5.0 Data Synchronization 5.0 Multi-Language 5.0 Data Transformation 5.0 ### Worst rated features: Forms Management 4.0 [See all features](https://www.softwareadvice.com/pricing-optimization/revenue-ai-profile/#key-features) ### Basic $30.00/year [See full pricing details](https://www.softwareadvice.com/pricing-optimization/revenue-ai-profile/#pricing-and-plans) --- ### Product: Speechactors [Speechactors](https://www.softwareadvice.com/audio-editing/speechactors-profile/) 5.0 [(1)](https://www.softwareadvice.com/audio-editing/speechactors-profile/) ### Pricing availability Starting price: $14.00one time Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Speechactors is AI-Driven Text to Speech Generation cloud tool. You can easily convert the text into natural human-sounding speech and download it as an MP3 file instantly. The platform offers voice styles in various tones such as cheerful, friendly, customer service and excitement. Speechactors provides several features including speech rate control, volume adjustment, pitch editing and more. The goal is to provide the most human-sounding voice generation with tools that are easy to operate for customers. Pricing is based on monthly subscriptions or a one-time purchase model and customer support is extended via email.... [Read more](https://www.softwareadvice.com/audio-editing/speechactors-profile/) ### Basic $14.00one time [See full pricing details](https://www.softwareadvice.com/audio-editing/speechactors-profile/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/nlp/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/nlp/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/nlp/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/nlp/?__ai_markdown=true&page=5) You say, _“Alexa, play some music.”_ and a device responds in a humanlike voice and starts a song. Amazing how the device activates when it hears your command, understands the intent, executes an action, and provides feedback, all within a few seconds. Such interactions are made possible by natural language processing (NLP), which uses technologies such as artificial intelligence (AI) and machine learning (ML) to understand human language. The NLP technology also allows finding insights from within heaps of written unstructured data sources such as emails, call center transcripts, or social media conversations. In this buyers guide, we’ll talk about NLP software solutions, what exactly they do, what are their features, what to consider when buying one, etc. Here's what we'll cover: - [What is natural language processing (NLP) software?](#WhatisnaturallanguageprocessingNLPsoftware) - [Common features of NLP software](#CommonfeaturesofNLPsoftware) - [What type of buyer are you?](#Whattypeofbuyerareyou) - [Benefits of NLP software](#BenefitsofNLPsoftware) - [Key considerations when selecting NLP software](#KeyconsiderationswhenselectingNLPsoftware) - [Market trends to understand](#Markettrendstounderstand) ## What is natural language processing (NLP) software? Natural language processing (NLP) software is a tool that uses AI and ML to help computers understand, interpret, and manipulate human language in the form of speech and text. The software offers features such as text analysis, sentiment analysis, part of speech tagging, and more to achieve that. NLP software can be utilized in a variety of business areas such as customer service, customer experience, sales (in the form of chatbots), and data analysis. _Text analytics in_ [Medallia](https://www.softwareadvice.com/customer-loyalty/medallia-profile/) _(_[Source](https://www.softwareadvice.com/customer-loyalty/medallia-profile/)_)_ ## Common features of NLP software There are some features that most NLP solutions offer:

Text analysis/text mining

Analyze unstructured data in text in emails, social media conversations, chats, etc., and obtain easy-to-understand and useful information. It also includes tokenization to break down a string of words into semantically useful units called tokens.

Sentiment analysis

Determine a chunk of text as positive, negative, or neutral and assign weighted sentiment scores.

Syntax analysis

Analyze a string of symbols (or tokens) and identify the syntactic structure of a text and the dependency relationships between words.

Semantic analysis/ topic clustering

Analyze sentences to identify the topic discussed in the text and the relationship between different concepts used in the text.

Reporting/analytics

Derive insights in the form of summary reports and visualize them on charts or graphs.

Part of speech tagging

Identify the appropriate part of speech for the words in a sentence, depending on the definition of each word and its context.

Language detection

Detect text in multiple languages and perform analysis on them. It also allows converting the text in one language into another language.

## What type of buyer are you? The right type of NLP software depends on your unique requirements as well as the expertise level of your in-house IT team. Check the buyer category you belong to before making a decision. **Small and midsize businesses:** These buyers usually look for a tool to take care of immediate business requirements such as customer service conversation analysis, social media monitoring, website experience analysis, financial agreements, and contracts analysis. The suitable applications, in this case, are cloud-based NLP products that offer basic text analysis, semantic analysis, reporting, and language detection capabilities. **Large enterprises:** These buyers want a feature-rich data analysis platform with advanced features such as speech-to-text analysis and predictive analytics. The platform should also offer integration with a wide range of enterprise tools and support functionalities such as the ability to analyze and derive insights from customer journeys across multiple channels such as social media or email. ## Benefits of NLP software Here are the key benefits of NLP software for your business: **Automation can save time:** Manual data analysis on huge datasets can take days or weeks. Whereas NLP solutions can automate and complete the process in minutes or even seconds. This data processing can be performed on datasets from various sources such as documents, social media data, or online reviews data. **Build better strategies and improve customer service:** NLP software is intended to help organizations find insights from emails, customer reviews, social media, support tickets, and other texts. The software uses features such as sentiment analysis, part of speech tagging, and tokenization to parse the intention of words, which allows building better strategies to fulfill customer needs. ## Key considerations when selecting NLP software Before investing in NLP software, businesses should carefully analyze their requirements. **Business requirements:** Check which team will be using the NLP software—Is it going to be used entirely internally, such as by the finance team to consolidate financial agreements, or will it be used by a team such as the customer service department where external users will come into the picture. If you are purchasing it for an internal team, make sure it supports functions such as credit scoring and document search. If you want it for departments such as customer service, look for a solution with strong sentiment analysis capabilities. **Additional capabilities:** Nowadays, there are advanced functionalities such as optical character recognition and speech-to-text conversion that are rapidly evolving into key business requirements. Check whether investing in an NLP system that offers such advanced capabilities will make any impact on your return on investment in the long term. **Open source tools:** If your text analysis requirements exceed what existing tools on the market support or you have an IT team with specialized domain knowledge, you can go for open source NLP tools. You choose your own algorithms or methodology and implement components such as classification, tokenization, stemming, or parsing as you need. ## Market trends to understand Below are some of the NLP software-related trends: **NLP in automating customer service.** Owing to the increase in digitalization, there is an upsurge in customer support tickets, which is increasing the need to process a high volume of tickets and provide fast responses to queries. NLP tools can be integrated with help desk software, which could help in automating tasks such as automatic tagging and routing of support tickets. **NLP in social media monitoring.** Analyzing customer sentiments on social media helps businesses understand negative/positive perceptions about their brands, thus giving them the opportunity to improve their products/services. Additionally, NLP solutions help understand the impact of marketing campaigns and evaluate how customers react to different marketing initiatives. With so many options, choosing the right NLP tool can be a tedious task. For real advice from real people, [schedule a call with us](https://calendly.com/appointments-34/software-advice-appointment?month=2021-03). Don’t worry it’s free! **_Note:_** _The application selected in this guide is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been taken from sources believed to be reliable at the time of publication._ ### Related Natural Language Processing (NLP) Software - [Medical Transcription Software](https://www.softwareadvice.com/medical-transcription/) - [Speech Analytics Software](https://www.softwareadvice.com/speech-analytics/) - [Speech Recognition Software](https://www.softwareadvice.com/speech-recognition/) - [Transcription Software](https://www.softwareadvice.com/transcription/)