All iplicit Reviews
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Garry
Verified reviewer
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
So refreshing ...
Brilliant and so refreshing after being stuck with old on-premise legacy software and no-where to go. The team at Iplicit could not be more friendly and helpful, nothing is too much trouble.
PROSIt is so refreshing to see a completely product in this crowded space that is head and shoulders above the rest. It is evident that a huge amount of thought has gone into the design, making use intutive and benefitting from curent best practice
CONSVery little to be honest. The software is still developing at a pace, so most of the "nice to haves" have eiether arrived or are on the roadmap
Reasons for switching to iplicit
As Exchequer was well past it's sell by date and had become difficult and clumsy to use and build from.
Sarah-Jayne
Mechanical or Industrial Engineering, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Still the best decision we made .....
We were relatively early users of the system & after previous experiences of no-one listening to what we were saying in the support department it was rewarding to finally know we were talking to experienced people who understood our queries. This remains the same today as it was when we started. We do feel we have the whole package ... excellent software, excellent service & a system that will stay abreast with technology and legal requirements.
PROSCloud based as a major factor, it did seem a bit of a leap of faith in the first instance after always having on premises software but two years down the line it already seems very backdated to have it on site with all the issues that go with networks, servers, back-ups etc. As a complete non-techy person these were all things I am happy that are no longer relevant. The flexibility to use the system, you can jump & drill down all over the place that as well as the features makes anything in the past seem really clunky.
CONSTo be honest there is nothing I can think I don't like. I am looking forward to the inventory being available so we can move ahead with having everything in one place.
Reason for choosing iplicit
Although they were cheaper neither of these products had sufficient features & user security we required. So we opted to pay the right price for the right product.
Reasons for switching to iplicit
Frustrations with the system, lack of support, customer services and excessive charges.
Felix
Accounting, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Great Accounting Software
I am generally pleased with this software and enjoy using it
PROSEasy to use. Easy to make amendments Cloud based and can be used anywhere
CONSInability to get direct bank feeds Occasional delay in response from support team
Vendor Response
As part of our regular customer feedback review, we noticed that you had previously mentioned that you would like a simpler setup for our Bank Feeds. I'm pleased to share the news that in a recent release, we have added greater support for a wider range of banks with this feature. Feel free to get in touch with our support team if you would like to learn more about this or check our release notes.
Replied October 2023
Michael
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Iplicit Review
Training and implementation in nearly all areas has been thorough and easy to transition to. The product clearly has got the area of expertise (the accountants) in the same room as the IT teams. In many products this synergy isn't always evident in the ergonomics of the system.
PROSThe customisation options with an in depth training and setup period has enabled clean implementation into the busiest part of our year.
CONSThe Sandbox can have a conflict when more than one ticket is being worked on at once. For example one area will reset the sandbox to try and fix their issue and in the process will wipe the work of another areas testing. It seems that there needs to be some way to lock an area from being wiped in the sandbox so that multiple issues can be worked on at once.
Reason for choosing iplicit
The size of the business and customer service prospects were much more appealing.
Reasons for switching to iplicit
The old system was outdated and no new version could deliver what we needed. Any similarity in functionality was much harder to make use of an there was little to no customer service.
Penelope Jane
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Iplicit is so easy to use
It has been a great experience - the implementation was well supported and the go live was less stressful than anticipated. We went more or less paperless overnight!
PROSIplicit is so intuitive and easy to use. The Finance team have really taken to it and are enjoying using it. It is so easy to import data from other systems we use. We have just had our interim audit and the auditors commented on how easy it was for them to interrogate the transactions and review the "paperwork." If you have a problem the support team is very quick at getting back to you to resolve the issue.
CONSAs it is a newish system we do have to ask for new reports or ways of doing things, but the Support team are so quick at getting back to you with a solution it is really not an issue.We made a good decision when we chose Iplicit!
Reasons for switching to iplicit
The desk top version of Quickbooks was casing to be supported
Louise
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Iplicit has been a game changer
The simple user interface combined with intuitive solutions have allowed implementation and going live to be a seamless exercise.Our decisions to move from Sage was driven by the need for a true cloud solution. Within the first 30 minutes of seeing the product, we knew it would cover all our basic needs along with solving long lasting pains such as multi-entity accounting.The implementation of Iplicit has reduced cost, improved operational efficiency (in some cases, saving days) and allowed for better decision making due to the multi-dimensional reporting capabilities.
CONSAs its early in our adoption, its hard to point a finger at any issues with the system.I Hope it stays that way!
Reasons for switching to iplicit
We needed a true cloud solution that would support our growth to the next level.
Vendor Response
Thank you for your kind review Louise. It's great to hear that iplicit has made an impact! We love hearing how we've helped organisations to save time, reduce costs and improve decision making.
Replied September 2023
Graham
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
1.5 years of Iplcit experience
Excellent. Really happy we went with this package.
PROSThe management information, the easy access to audit trails, the currency management, the ease to automate to so all the right information is instantly available, after service support, tailoring to our needs.
CONSNot much. It can do everything we want. And it can be adapted to anything we need.
Reasons for switching to iplicit
We needed more power but also wanted a user friendly adaptable package.
Natasha
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Cloud based accounts package
We needed a cloud based accounts package that worked for a not for profit membership organisation with partial tax complications. The whole set up process was very smooth and the system works well for our needs.
PROSWe moved easily from Exchequer to Iplicit whilst working from home during Covid lockdowns. We was very well supported during the build and launch of our product. We get very quick responses from customer support when I forget how to do something! Our auditors find it easy to navigate and love the fact we can attach files, emails etc to all transactions for easy referencing. Online authorisations for workflows means less printed paper and quicker approvals.
CONSNot easy to bulk print sales invoices, we do still send out paper copies but set up is aimed at emails.
Reason for choosing iplicit
The link to Exchequer meaning no major changes in set up. All company representatives were very informative and helpful. The price was reasonable for the size of our business.
Reasons for switching to iplicit
Exchequer was getting expensive with very limited support. Plus we needed a cloud based system to match the rest of our IT systems
Natalie
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Iplicit for not for profit organisations
Our grant management is far more thorough and transparent now we are using iplicit.
PROSIt has really helped with our grant management and cost tracking against individual projects and grant. I love the drill down capability and how all relevant documents can be attached to transactions in iplicit. I really like the online expenses which has been well received by all staff. Having the app, taking a photo of the receipts and submitting a claim for authorisation and paying couldn't be easier now, especially as all the hard work on coding of expense products was done in the set up.
CONSThe set up to get it working in the right way for our organisation has been a lot of hard work but if you put the work in at the outset, it does mean the outputs are better when using the system. Iplicit support are always ready to help and very responsive with any problems.
Reason for choosing iplicit
Iplicit was chosen before I joined the organisation so not aware of the short list history.
Reasons for switching to iplicit
It didn't have the ability to have multiple coding attributes and therefore was not optimal for our grant/project management.
Vendor Response
Thank you for your kind review Natalie. Glad you're enjoying using iplicit.
Replied September 2023
Laura
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Best Decision!
The thought of going through the implementation process filled me with dread but it was actually a dream! I had lots of support from Iplicit, who really guided me through the process. I haven't looked back since we started using Iplicit, it has really changed our working life - making previously painful processes so much easier.
PROSThe system is so easy to use, even for non-finance users. It also really is an end to end solution for us, and it's really easy to track transactions through the system. The pricing is also very clear and inclusive - there are no extra hidden charges for things.
CONSI honestly can't think of any. There are still things we would like to be developed within the system but they are on their roadmap and our wish list regularly gets ticked off by updates they release
Reason for choosing iplicit
Pricing was clearer, as was the explanation of the system and the features available. I felt like I received honest answers to my questions about the system and didn't feel pressurised into making a decision or compromising or any of my requirements.
Reasons for switching to iplicit
The previous systems were not fit for purpose
Kristian
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Iplicit review
The team at Iplicit are honest, passionate and great to work with. Once the quick implementation was completed we got our stunning, easy to use program that we'd spent a few years trying to find.
PROSIt's packed full of features that make bookkeeping, account preparation and reporting an enjoyable breeze. A key requirement for us was integration, Iplicit has a comprehensive tech spec with many integration options and the API links seamlessly with our in-house developed software.
CONSThe budget/forecasting needs further development to simplify, this is on their development roadmap. In the end we used their excel link to achieve this.
Reason for choosing iplicit
None were as flexible as Iplicit and had fundamental flaws that meant we would have to change our practices around the software. Iplicit could shape around our needs, it matched our requirements in full and now provides us with rich, powerful features.
Reasons for switching to iplicit
Had been in place for 2 decades - was time to move to more advanced technology with powerful features and integrations
Helen
Higher Education, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Still loving Iplicit after nearly 2 Years!
Firstly iplicit is easy to use and you have have it set up to suit how you work. For us, the move to a "work from anywhere" system like iplicit has been important - especially as this happened just before lockdown 2020. Iplicit are constantly developing the product, so you feel like you're able to enjoy the innovation as it happens. The team are great and customer support are so helpful. We'd used our previous system for nearly 20 years, so the slightly different ways of working seemed daunting at first, but the implementaton/training team helped us with this. I now like the ways of working and enjoy the way I can easily choose what I see and what I can report.
CONSWe've had issues with excel integration but this is more to do with the version of Office on our institution's machines. With 365, it works great!
Aine
Furniture, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Positive Change
The support team are so easy to deal with, always available to help if any problems arise & no question is too big or small. They feel like an extended part of the company. If we have requested something which is not already available, it is great to know, it is on the up and coming list from Iplicit.
PROSThe ease of use from the moment it went live in Jan-20 was effortless. The ease of migration was fantastic. The links to new developments and changes which are made on Iplicit are readily available for the team to learn. Information is shared and easily accessible. Real time reporting is a fantastic business tool for our sales team & Financial reporting is just a click away from Excel, its brilliant.
CONSWith no reflection on Iplicit, it is other desktop software that find it challenging to keep up the seamless updates which are running in the background.
Kevin
Higher Education, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
HUSU Review
Well managed implementation with great interaction and support from the team. It's making a big difference to the way we work now and we have more scope to improve further.
PROSThe ease of navigation and being able to have several screens open at once to move between. The views of P&L's, Balance Sheet etc. that are so easy to access and extract information from.
CONSI found configuring the approval workflows a bit tricky but that could just be me.
Reason for choosing iplicit
It met our requirements better than the other solutions we looked at.
Reasons for switching to iplicit
To move to a cloud based solution and improve reporting and access for budget managers.
Ian
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Iplicit Review
Can't fault Iplicit, on the whole a great product that I would highly recommend
PROSIts ease of use, a massive help with time saving through automation. Great customer service and quick problem solvers through a great helpdesk.
CONSThe only minor con is as a relatively new product there are areas to be developed but the continual progression has been speedy and without any detriment to the core product.
Maria
Non-Profit Organization Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
New User in the last few months
Very good in general, the support team are great and [sensitive content hidden] who managed and trained us was aboslutely amazing.
PROSthe ease of use, the functionality that automates things to save time and human error is a god send!
CONSthe formulae to use to get information out into excel for real time data is complex.
Reason for choosing iplicit
More modern and more automation and integration with iplicit
Reasons for switching to iplicit
Exchequer wasnt working for our organisation and had too many bugs.
Mark James
Verified reviewer
Performing Arts, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Iplicit Charity / Theatre review
Great system that has greatly improved the workflow within the organisation and improved processes
PROSBank rec , GL reconciliation , interco transaction . Quick implementation and amazing support team that take you step by step how to amend the system
CONSStruggling to think of anything at the moment . updates are frequent adding new features
Reasons for switching to iplicit
End of life server wanted a web based solution but also improve processes
Vendor Response
Thank you for your kind review Mark. We're so pleased to hear that you're happy with our software and the service you're getting from the team.
Replied September 2023
Simon
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
A breath of fresh air...
Early days but we seem to be happy with hat we have seen so far. The more we use it the more we understand and the more competent we become. The staff at Iplicit have been very supportive.
PROSOur previous software was some 20 years old and had not kept pace with changes. Iplicit seem to offer an open platform which can be customised to meet nearly all of our requirements and wishes. Training, albeit distance, has been good and the Company have taken away all queries with a review to resolving and questions and queries.
CONSJust getting to know the background in order to set up and transfer into the new system. Again Iplicit staff have been very helpful in doing this.
Reason for choosing iplicit
Product seemed to have the ability to provide what we were looking for. Automated processes, levels of delegation, the ability to customise for our specific needs. Staff and support came across as knowledgeable and friendly.
Reasons for switching to iplicit
Exchequer was 20 years old and not performing as we needed it to. We considered upgrading but there was no direct cloud system available.
Paul
Veterinary, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Iplicit 9 months in.
Took a while to get going, as any change in accounting software would, but the team are very happy with it.
PROSAccounting Software that's enjoyable to use! The support team are very friendly and have become valued partners, they understand our business and can add things to the software if needed.
CONSImporting journals from Excel could be a bit more easier/slicker
Reason for choosing iplicit
A lot of the iplicit team were involved in our previous software, which meant that they understood the type of issues we had, and how we wanted to move forward with our accounting software.
Reasons for switching to iplicit
Cost, and the opportunity to automate some tasks with iplicit
Stephanie
Business Supplies and Equipment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Time for a change
It has been an extremely busy 6 months since we decide to change, but we definitely made the right decision. I feel that Iplicit are our partners whereas with other software providers it is just a case of what money they can make from you.
PROSGreat pricing - no hidden extras. The Apps for mobile devices for timesheets and expenses, included as standard, have been great for our remote workers Flexible product - we have been able to expand our reporting capabilities. The ability to make posting corrections has been invaluable. Fantastic implementation team - they really took time to talk to us about what we wanted and have helped to configure the system for our requirements. Along with the wider support team they are still doing this.
CONSWe have a complex set up and there was a lot of work to get the configuration correct and get to grips with all the new terminology, but the Iplicit team were there to support us all the way.
Reasons for switching to iplicit
We had an old on-premise solution which needed upgrading.
Oliver
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2023
The next step from Xero
handles more complex items than Xero such as consolidation.
CONSLots to learn, a lot of customisation which takes a while to set up.
Louise
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Great finance system, great support
Very smooth implementation and ALL team members love it. Support is timely and very good.
PROSLove management accounts within system, that allow drill down to invoice with review. Love pivot table analogy enabling management report to be shown with different dimensions.
CONSWould love to be able to adapt reports ourselves to deal with minor changes rather than needing development
Reason for choosing iplicit
Simpler, mostly cheaper and met our functionality needs. Also advantage over archive data facility
Reasons for switching to iplicit
Needed improved reporting, functionality and hosting. Existing system was very expensive and not hosted.
Laura
Furniture, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great system, easy to use
Love the simplicity of Iplicit - it is accessible for everyone in our company and tailored access allows users to get the most of out what they need from their system. The Support team are always on hand to integrate additional reports for us.
CONSIntegration took a while but we got there in the end - the support team are there to help us with any tweaks or flaws we discover as we get used to using this system.
Zhanara
Investment Management, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Overall great software with various features
Overall great software with various features
PROSsystem is intuitive with good interface
CONSOne additional feature to be desired is when posting a revaluation of bank accounts of non functional currency into functional currency, for the revaluation entry to be reflected only in that non functional currency and the document currency should be zero, to avoid distorted figures in non functional currency.
Reason for choosing iplicit
Quicker response from the team and good demonstration/presentation
Reasons for switching to iplicit
Functionality and features