All Shaparency Reviews
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Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Shaparency for Boards and Shareholders management
Best platform to connect and manage boards and shareholders meetings
PROSThis is an excellent option in terms of User Experience.
CONSIt is only in English, but I'm sure they will release new languages in the future
Vendor Response
Thank you. New languages coming soon. We also think its the best platform to manage boards on the market.
Replied May 2021
Robin
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Shaparency gave me the gift of TIME!!!
Shaparency gave me the gift of time. The structure of Shaparency allowed me to conduct a board meeting that usually takes 90 minutes and complete it in 60 minutes. One board member showed up late so some sections of the agenda needed to be revisited. Without the duplication of agenda items, we would have finished in 45 minutes. Giving myself and my board members 45 minutes back in their day is like GOLD!!!
PROSShaparency is extremely intuitive. It works exactly the way you think it should. I love the ability to set and agenda throughout the month and have it saved in draft mode until I'm ready to distribute to my board. It is very convenient to have documents and tasks automatically saved into their respective section of the agenda which makes it is to follow during the meeting and easier to find after the meeting.
CONSIt's difficult to identify any cons at this point because each time I had a challenge, the incredible customer care team was able to respond quickly and help me resolve my challenge.
Reason for choosing Shaparency
As I shared with the company founder, in the tech space companies have 3 choices: 1. be more affordable than the competition 2. be better than the competition 3. be better and more affordable than the competition. Shaparency is on track to be better and more affordable than the competition.
Vendor Response
Thanks Robin, this is fantastic feedback. We are building an exciting customer centric product and this lets us know we are on the right track
Replied May 2021
Edgar
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2022
Shaparency helps The Hygiene Bank
As a young charity, we found that Shaparency provides us with the right level of board management at a very reasonable cost. It helps us distribute board papers in a secure way and ensures that the right version of the document is what the trustees see.
CONSThere are issues on how Excel can be seen in the papers. We have to print the Excel spreadsheets as a PDF to ensure that the right information is seen but I think that is an issue for most systems. We have had some technically issues with the platform which I think is due to the fact that it is still being developed fully.
Reason for choosing Shaparency
Value for money. As a charity, funding is always a challenge
Andi
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
We LOVE this product and the customer support is TOP NOTCH!!
We love it!!
PROSThe integration was such an easy process and we are loving the ease of meeting management and file sharing.
CONSIf we don't like something they fix it!!! Occasionally the time change is an issue on the support side but the minute they are on they are so quick to help. It isn't just emails back and forth its a face to face and very detailed step by step zoom call if needed.
Reason for choosing Shaparency
Better support and much much cheaper.
Megan
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
A must-see for NFPs: Big bang features for small bucks
Exceptional support team; progressive and responsive agency
PROSHas the features of comprehensive competitor products without the price-tag. Really strong client service and support. Features and benefits developing all the time.
CONSSome board stakeholders amongst my clients have low digital literacy skills. The comprehensive short video bites for 'learning to use' were excellent for digitally experienced users, however I required to develop my own supports for onboarding those without computer skills. (This was over 18 months ago however and I see there are a lot of new and amazing resources and updates since then!)
Vendor Response
Thanks Megan. Great Feedback
Replied April 2022
Ane
Sports, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Smart Sign
I was very impressed with [SENSITIVE CONTENT HIDDEN] and his approach to his product. He was very knowledgeable and took the time to listen to my needs for the charity. Shaparency has added the mobile phone functionality which has made contract signing extremely easy and efficient. I am confident in Shaparency's compliance to GDPR and cyber security.
PROSI have been using the Smart Sign function to sign contracts. Its very easy too use and the recipient can sign and return the document using their mobile phone. The chat function on the website has been very useful to support me when trouble shooting.
CONSEven though the support from the 'chat' function has been remarkable, and very responsive from the shaparency team. I would possibly use a 'guide' to try and self help though some setting up questions.
Reason for choosing Shaparency
Shaparency values Charity work and has offered the Dame Kelly Holes Trust a charitable rate. Currently I use Shaparency for the smart sign element but intend to use the board management functionality in the future which the competitors did not offer.
Vendor Response
Thanks Ane. Whilst we have entire suite of products to use we thought why should small organisations pay more for e-sign.
Replied May 2021
Christian
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Streamlining Governance and Administration
This product is revolutionising the way that we manage our document administration both internally as a company and in relation to our client operations where we are the Administrator, the Convenor, the Minute Taker, the Director or the Shareholder for our clients. No more print, sign, scan, email, no more long explanatory emails with instructions and circulating documents, just use the platform to gran access, store, have dialog, agree, record minutes, amend and agree them, sign and submit. I have been working with Shaparency since before it's launch and have been impressed with [SENSITIVE CONTENT HIDDEN] and the team's ability and the platform's agility to do what ever it needs to do to best serve the client.
PROSThe multi user and stakeholder interface
CONSthe need initially to draw a signature.
Vendor Response
Thanks Christian. We are working hard to make this the only choice for boards.
Replied May 2021
Bill
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Managing a World Wide organization from a single interface.
Shaparency created a better sense of organization for my team. We are all in different countries, with different points of view and agendas that have to be considered. I feel the tool really has added a transparent layer to what we do and how we accomplish it. The board members appreciate the reduced emails they have to respond to or the other tools we used to do the same tasks we can now do right in the software.
PROSDocument storage that aligns with meetings and agendas. Easy to create and publish minutes to a subset or all members. One place to download all the data to be prepared for a meeting without having to sort through emails, cloud storage, or other media.
CONSThere are still a few quirky issues that we have encountered, but even when they are we get great communication with the support team, and in most cases, they have either given us a work around or they have developed on the fly a solution into the product. GUI in some locations is sometime not as intuitive as we would like. Usable just not as relatable and we feel it could be.
Jack
Textiles, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great Product at the Best Price in the Industry
Solid, intuitive and ever-expanding board management product suite that has made running board processes a lot more efficient and effective. Best value-for-money in the market, it costs a fraction of the old traditional providers.
CONSWhile the suite covers a lot of functionalities already, there is room for further growth. The management is proactive in receiving customer feedback and rolling out new product features on that basis.
Janet
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Awesome Product - Highly Recommend
Sharing information with our Board of Trustees on a secure platform was very important to not only them but the organization leadership. Shaparency made it so easy for everyone and have had no issues with any of our users. My top concern was customer service and their response time and ability to assist me with any issues is rapid, and they help this non-technical person navigate the system in a way I can understand.
PROSI am not a software guru, so the ease of use was vital to my position.
CONSI think the system is great. Easy to use and easy to share information. If I am unable to figure something out on my own, the customer service reps are right there helping me thru it.
Scott
Libraries, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Shaparency Review
Shaparency is easy to use and easy to understand.
CONSI wish there was a way to incorporate other fields in the signing documents feature. For example, it would be helpful to add text boxes for short or long responses.
Will
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Super Organization Tool
Each aspect of the Shaparency platform is essential to keeping everything organized for your organization. It's a great tool as someone who is starting fresh with a non-profit organization to let this be the standard for keeping all documentation in one location. From scheduling meetings, recording the minutes, operating a working task board to being able to e-sign documents, you can't ask for more. I love everything about this platform.
CONSGetting on-boarded took some determination just because of my own personal unique subscription but outside of that I have been thoroughly satisfied with the software.
Nicki
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Nonprofit Use
Overall it has been great so far
PROSWe are just starting to use this product, but I already love how you can organize everything that the board needs to see right in one place.
CONSIt has been a little tricky getting some of the board members added into the system, but I think as we learn more together it will get easier.
Reason for choosing Shaparency
The cost
Sharon
Philanthropy, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Good product, Great service!
Super
PROSSeamless board management tool that meets all of our non-profit board requirements. No more over-reliance on emails and word documents!
CONSSome formatting issues here and there but [SENSITIVE CONTENT] has always been very helpful in resolving them for us or finding workarounds :)
Issam
Investment Management, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Very satisfied user
Found it very user friendly, feature rich and cheap compared to alternates.
PROSEasier to start using, easy to run meetings knowing information is available and process is followed whst logged for all shareholders to view at their own leisure.
CONSNone. Happy with what I expected to get from the service.