All Ujoin Reviews

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Steff

Public Policy, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Ujoin is THE. BEST.

We have always had an excellent overall experience with Ujoin. I encourage any organization that needs this type of intelligence and outreach / communication capacity to sign up immediately.

PROS

Stunningly easy to use, with fabulous customer service that is seemingly always immediately there when we hit a snag or need guidance, Ujoin is a powerful tool that provides our member state coalitions with the legislative insights and outreach capacity we could never have expected to be able to afford on our grassroots budget. The Ujoin folks have created a tool that is pure GENIUS, and many of our state activists don't know what they would do without it. Kudos to Ujoin for developing this incredibly strong tool. We are SO grateful for your big brains!

CONS

There is nothing that I like least about this software.

Reason for choosing Ujoin

Ujoin's customer service cannot be beat. We have never just been a number or faceless client. We feel like we matter to Ujoin. They show us we matter. Also, Ujoin beats the competition on price, hands down. You won't find a better cost on the market for the functionality combined with customer service. Ujoin is the best there!

Josh

Non-Profit Organization Management, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2020

Unbeatable for the price

PROS

Price. As compared to ANYTHING else in the universe of similar services provided nothing is even remotely as affordable. LIke not even close.

CONS

I would love some flexibility and customization. that being said I know the uniformity is a big piece of what makes it so affordable.

Reason for choosing Ujoin

price vs salsa and ease of use for end user vs civicrm

Vendor Response

As far as design flexibility, Ujoin does have an embed feature which allows you to embed the action page on another web page (similar to the way you would embed a youtube video, for example). We are following up with the reviewer for other suggestions for consideration.

Replied July 2020

Anastasia

Hospital & Health Care, 11-50 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2020

Cost efficient advocacy program - need your own database

UJoin provides us with a barebones system to sent advocacy outreach alerts out to elected officials in our target areas. The flexibility of the system's integrations allows us to keep this information in our CRM database in a meaningful way. We are happy with the product we got for the price we paid, and love that there is a lower-priced advocacy system on the market that allows us to reach our advocates and officials without breaking the bank.

PROS

The price and ability to quickly set up action alerts for our different advocacy needs.

CONS

Ujoin isn't a database, and therefore there was a learning curve for our team as they learned the restraints of the system.

Reason for choosing Ujoin

Price was a huge factor, and when we found a system that provided the minimum product we needed AND integrated with our new CRM at a lower price it was a win for us.

Reasons for switching to Ujoin

The Association was changing CRMs and wanted to move forward with a fully integrated system to benefit all parts of the organization. In addition, we were unhappy with support and presentation of our previous software.

Vendor Response

A quick note on the database comment: Ujoin (and really all apps) technically are a database. You have full access to your database of people who sign your action pages. You can connect this database to other apps using Zapier, and you can also export your list via CSV file. More, with Ujoin you are assigned an account manager who will be your first line of customer support for the life of your account with Ujoin. We can help you through most issues you encounter.

Replied July 2020

Olivia

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

The best advocacy tool i've seen - and we watched a lot of demos

So so easy!

PROS

Cost, bill tracking features, personal contacts added for action alerts, ease of use and customizability.

CONS

Nothing! I have been able to really use Ujoin easily and teach my team to do the same.

Reason for choosing Ujoin

cost and ease

Reasons for switching to Ujoin

Salsa contract ending

Chris

Government Relations, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Ujoin makes advocacy quick and easy

Extremely positive. The Ujoin team is accessible and we know our advocacy messages are reaching decision-makers. Just last week a legislator cited a high volume of email on an issue we were working on during a committee hearing.

PROS

The ease of setting up a quick advocacy campaign focused on state legislators is key for us. It's easy to select which decision-makers receive messages. Our members like the campaigns because they can be used quickly and allow a custom message to accompany the talking points. They also find it is easy to share our campaigns. We also like the price and the fact that it integrates well with our CRM.

CONS

We haven't had any big issues. I've occasionally had a question, but Ujoin is always quick to respond.

Vendor Response

Thank you for the feedback & review!

Replied July 2020

Janell

Professional Training & Coaching, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great Product-Great Support

[sensitive content hidden] is fantastic to work with. He has made himself available with little to no notice to me and my colleagues. We have used this product with success and it has made our advocacy efforts do a 180 degree turn. Legislators are calling US now...what a turnaround!

PROS

I've given all suggestions I have at the moment

CONS

"Bot in the back" auto-generation of contacts from robots -Ask [sensitive content hidden]

Reason for choosing Ujoin

Ease of implementation; Cost vs competitors; functionality

Marcus

Government Relations, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Ujoin works very well for us.

We use it for several projects and find it a great platform for the cost and we have had great results!

PROS

Very easy platform and basic features. Has good reporting and feed-back monitoring for our users. The only real con that we have had is would like to see more graphic options in the "Learn" section, and titles.

CONS

The only real con that we have had is would like to see more graphic options in the "Learn" section, and titles.

Reason for choosing Ujoin

Price, ease of use and no hassle start up.

Reasons for switching to Ujoin

Price, easy of use, and delivery reliability.

Vendor Response

Thank you very much for the feedback. We will be in touch to get more specific feedback for consideration.

Replied July 2020

Ben

Government Administration, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Ujoin is a powerful tool for nonproftis hoping to have our message hear

PROS

It is easy to use, and I can embed campaigns directly into our squarespace site.

CONS

Some of the more expensive software may look a little sleeker, but we're happy with the end product that Ujoin provides.

Reason for choosing Ujoin

We chose Ujoin after meeting with a staff member on Zoom and he walked us through all our options.

Meredith

Higher Education, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Great support for a small team and grassroots advocacy

Great experience - I have been very impressed by the customer support and prompt communication from the Ujoin team.

PROS

It's easy to use and set up campaigns, the data collected is helpful and easily navigable, there are lots of options and ways to connect with audiences.

CONS

I don't think there are many drawbacks to this software. One item that could be developed further is the ability to advocate for a bicameral bill in one campaign versus only being able to showcase the House or Senate pathway/sponsor - it would be helpful to have an option for both in the same campaign.

Michelle

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Responsive customer support

It's an affordable option for a young nonprofit and the customer support is highly responsive.

PROS

We appreciate that we can always get live, responsive support when we have a question. With recent updates, they've made the templates very visually appealing.

CONS

It could be more intuitive, though its recent updates have made it more so. Some templates are more functional than others.

Kelly

Non-Profit Organization Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

UJoin is a great advocacy tool!

It's a great tool to reach people, the support team is easy to work with and open to making the product as usable as you need. It's awesome value for money.

PROS

I love the ability to customize action alerts to our constituents and to reach exactly the elected official I need to to impact policy. I love the new visual bill tracker that shows our members where the policy they're acting on is within the legislative process. It's easy to use and has a ton of functions that are helpful to our work tracking and following who is taking action on what.

CONS

Sometimes the spacing on the final product can look different than intended.

Christine

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Helpful in activating people

PROS

It's helped us achieve our goals of getting people to take action on legislation, and customer support has been excellent.

CONS

It's not super user-friendly or intutitive.

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