Qgenda is a fantastic product. The algorithm has made our call schedule creation so much easier. Takes us a fraction of the time it used to. Customer support has been great throughout! Highly recommend.

Still requires some tweaking once the schedules are made

Really very positive. While there are some limitations with any product, having an agile and friendly support service more than makes up for it.

The customer support is fantastic. I have a wonderful team that takes my requests and works hard to find ways to make them work.

Because of the complexity of the product, it's not always intuitive for admin functions. This is why I rely on the customer support team.

Impersonal customer support. Our previous scheduling program had a support staff who new our organization

Ability to customize subgroups within our organization

Too complex to manage without Customer support

Qgenda has all the features needed for credentialing maintenance and they are releasing new additions at lightening speed. Customer service and support are readily available to assist when needed.

Would like to see a true Payer Enrollment product.

I like that if there are any questions my team and I might have the customer services email is quick to reach out and help.

There are little glitches that can be fixed with in profiles, but other than that Qgenda is easy to navigate.