All MenuSano Reviews

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Trevor

Food Production, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Simple Interface, Good Feature Set, Excellent Price

The MenuSano customer service reps are prompt, friendly and very good at solving problems (my one problem). And then the software got changed so that no one else would have that issue. That's pretty amazing.

PROS

The software made it quick and easy to produce accurate, professional looking nutrition labels. Customizing the way the information is displayed was a welcome feature as well.

CONS

It would be nice if there was a way to add a barcode or QR code to the label. But don't let that limitation be a deal breaker. This software, for the price works very well.

Reason for choosing MenuSano

The Genesis R&D Food Labeling was WAY over my budget as a start-up. I chose not to demo it when I found out the price as there was no point. Once I am bigger, I might look at it for other functionality. But likely not.

Vendor Response

Thanks, Trevor for your review! We are thrilled to be part of your success! Kind regards, Christine

Replied December 2020

Andreas

Higher Education, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Overall very good product

The software helps us a great deal to achieve our goals of producing healthy alternative desserts.

PROS

Extensive data base of ingredients. Options on customized labels. Ease of use.

CONS

Category section could be more intuitive, more organized. Perhaps having color tabs, more folder like.

Reason for choosing MenuSano

First of all it is Canadian and has the Canadian food guide information and labels. Easy to use. I also enter my own custom ingredients which is easy to do.

Reasons for switching to MenuSano

Food smart was an old outdated software which does not exist anymore.

Vendor Response

Thanks kindly for the review, Andreas. I appreciate the comment about categories. We will add this to our roadmap. We are happy to know that you are creating healthy deserts with MenuSano :) Happy baking, Christine

Replied September 2020

Kae

Consumer Goods, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed February 2023

Product development & MenuSano

I needed to guide my product development based on some nutritional guidelines. Once the guidelines were established, it was easy to create and modify recipes to achieve the results needed.

PROS

It is extremely cost effective for the work that we were trying to accomplish

CONS

The database at times seem to have glitches. Support is always available to work through the issues.

Reason for choosing MenuSano

Cost - it was the most cost effective for the work that I am doing.

Vendor Response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

Replied February 2023

Quinn

Food Production, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2023

Does what we need

Overall it has everything we need to make NFTs for our packaging that follow Canadian laws. There are a bunch of little things they could do to make the product a bit more user friendly but it does the job we need for a decent price.

PROS

Overall the product is pretty easy to use. It can be time consuming if multiple recipes go into one final product. We only use it to get NFTs. I like that you can choose different shapes/sizes. The database is a good size and has a lot of the products we use but not all. I like that you can add custom ingredients though.

CONS

My main gripe is how slow it can be to look at different recipes. I wish it would default to just showing you the whole list of your recipes, not just short little pages and then you have to search for it. Then you have to click on the name of it and then click edit. I'd much rather have it default to editing when you click the title. It's very slow when you're flipping back and forth between recipes. It would be nice if you could also toggle an "autosave" of the recipes or at the very least have it ask something like "are you sure you want to leave this page? You haven't saved your recipe" because it's very easy to forget to save it.

Vendor Response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal

Replied February 2023

corina

Food Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

MenuSano is A1

So far, the best investment for my business

PROS

Easy to use. All information for labels are clear

CONS

Nothing I can think of. The only thing is printing labels for Keto. I find it not aligned

Vendor Response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal

Replied February 2023

Sam

Food Production, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2020

Menusano for Manufacturing

Overall, I have been very happy with the experience.

PROS

- Incredible ease of use. - Designed for use on Mobile - Multiple Nutritional Databases - Multiple NFT formats

CONS

- Experienced bugs in the export process. - Incorrect Nutritional information on export. - support can be slow to reapond

Reasons for switching to MenuSano

Too expensive.

Vendor Response

Hi Sam, Thanks so much for the feedback. Sorry the export nutrition report was having some issues. They are resolved now and we are always working to improve our software. I'd love to learn more about how the export feature can be better for you. I will reach out. Kind Regards, Christine

Replied September 2020

bryan

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

The only way to go is with MenuSano!

Fantastic program! Simple to use.

PROS

Easy easy easy to use! Flexibility to add custom ingredients is crucial to my business.

CONS

Downloading an editable PDF for nutrition facts would be ideal.

Vendor Response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

Replied March 2023

Dave

Food & Beverages, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2023

Nutrition labels

PROS

Ease of use. The instructions - are good. The custom ingredients are easy enough to add.

CONS

Could be better. We sell single item commodities - fruit and vegetable powers. We get only 20 recipes and 20 label downloads. These have been used and I have to re-evaluate. I had made a few mistakes on labels and wasted 2 downloads. Kind of frustrating. I find the value for the money could be better - more labels to download would help us a lot. Even 10. Thanks Dave.

Vendor Response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

Replied February 2023

Trista

Health, Wellness and Fitness, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Good software, does the job

Great!

PROS

Very user-friendly and intuitive software. I like how you can add your own recipes and ingredients.

CONS

I've had clients request a "certification" to ensure the nutritional values are calculated according to CNF database. I've had to export data and ensure clients that the MenuSano software is legitimate and in compliance with federal regulations, but having an added "certification" that you can download for clients/restaurants would be helpful feature. There are a few missing features/functions that would make the experience even better. For example, it would be helpful to be able to view the total grams/serving size of a recipe along with the nutritional information in the "short cuts preview" section instead of having to manually click it in.

Vendor Response

Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal

Replied February 2023

Akiva

Food & Beverages, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Easy and cheap

Its been a great experience

PROS

I love how easy it is to use and the cost

CONS

I don't like that I can't upgrade on the spot.

Reasons for switching to MenuSano

cost

Vendor Response

Thanks so much for leaving your comment! We totally get the upgrade issue. We are releasing our updated subscription module soon so that our users will be able to do it immediately themselves. We love your product and look forward to following your journey :) Kind regards, Christine

Replied September 2020

Gisella

Food Production, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed April 2020

Old references for Daily Values

I used this software according one of our customer's request. Not a good experience.

PROS

Easy to use- Customer service was always accessible but they gave me the wrong link of Health Canada for your references

CONS

I figured out that the final values are strange and when followed it up with supporting team and references, I figured out that Menusano is using the old DV% tables of CFIA and FDA for calculating the data. The customer support gave me a wrong link of Health Canada which is not for the industry. Health Canada has made some changes in some regulations and numbers from 2016. The most updated references are for 2016 but Menusano is using the older references unfortunately. I can't trust anymore. Please update your references.

Vendor Response

Hi Gisella, thanks for your comment. We did update our values to reflect the new CFIA DV% calculations. We have also confirmed them with the CFIA. I'm sorry you didn't have a good experience with our software. We feel it would be fair to give you a refund for your one-month subscription in this case. Kind regards, The MenuSano Team

Replied April 2020

Eric

Food Production, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

The right product for the right application!

Our business was at a standstill until we could sort out our nutrition labeling requirements. MenuSano's software was so easy to use, we were into production of our nutritional labels in minutes, no small feat!

PROS

When we were obtaining our food safety certifications for Township 27, nutrition labeling became necessary. We were unsure of where to start or what to do. Many of the websites we researched claimed to provide all the answers and quite frankly didn't. Then we found MenuSano! MenuSano delivered on all fronts; nutrition labeling, ingredient sourcing, and all kinds of applications we hadn't even thought of. Sooo intuitive and easy to use, not sure where we would be without them!

CONS

There are a number of food ingredients that are not listed. This isn't a huge issue however, as there is methodology to add new and custom ingredients along with nutritional facts, so our database can expand as we require.

Vendor Response

Eric, we are so excited about your startup! Thanks so much for the kind review :) Happy cooking, Christine

Replied September 2020

SUZANNE

Food Production, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2021

GREAT PRODUCT

Overall I've had a very good experience using the software. It has allowed me to be able to market my products into Grocery store chains that require this information.

PROS

I really appreciated the ease in inputting the ingredients of my products and how quickly the information is calculated.

CONS

Don't appreciate that you can't amend a recipe and redownload without it counting as a DOWNLOAD! It would be nice if there was a system in place to record recipes already created and downloaded that would not ding you if you made a spelling error or forgot to include an ingredient. We are human and are far from perfect so mistakes will happen. For small business owners this would help a lot.

Reason for choosing MenuSano

I wanted to support a local business and felt that with it being Canadian based it would be the best option for my products which are also manufactured here in Canada.

Vendor Response

Hi Suzanne, thanks for your review! We are going to have a "counter" for the label downloads soon :) Kind regards, Christine

Replied April 2021

Vanessa

Food & Beverages, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Kyan Cuisine love it!

PROS

We have been using MenuSano for over 2.5 years and it's been handy from the start. We sell pre-made salads to grocery store so we had to find a good and easy program to have our nutritional values on our labels. We are always creating new salads so our old and new recipes are always at the same place. We recommended to any new or older business!

CONS

At first, it was a little bit overwhelming but you get the hang of it quickly. The only part at the moment that confuse me a bit is when I manually enter a new product.

Vendor Response

Thanks so much! We're thrilled to be a benefit to your business. Kind regards, Christine

Replied November 2022

Stuart

Hospitality, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed December 2020

Great for Nutritional data

If not for the customer service and their quick responses, I would have cancelled.

PROS

Ease of creating recipes with nutritional data. Ability to print labels. Ability to create dishes. Compare recipe costs.

CONS

Cannot print directly with word, have to pay for PDF converter. No inventory module No each or unit measurement, i.e case of 140 apples, recipe for 2 apples, etc. No scaling up/down of recipes. No way to print a recipe book, ie all recipes sorted to user preference. No data base of pictures to attach. Please remove the USDA branded items. Please develop a way to drag recipes into folders

Reason for choosing MenuSano

Nutritional values

Cheryl

Food Production, 2-10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY