All MenuSano Reviews
1-25 of 32 Reviews
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Trevor
Food Production, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Simple Interface, Good Feature Set, Excellent Price
The MenuSano customer service reps are prompt, friendly and very good at solving problems (my one problem). And then the software got changed so that no one else would have that issue. That's pretty amazing.
PROSThe software made it quick and easy to produce accurate, professional looking nutrition labels. Customizing the way the information is displayed was a welcome feature as well.
CONSIt would be nice if there was a way to add a barcode or QR code to the label. But don't let that limitation be a deal breaker. This software, for the price works very well.
Reason for choosing MenuSano
The Genesis R&D Food Labeling was WAY over my budget as a start-up. I chose not to demo it when I found out the price as there was no point. Once I am bigger, I might look at it for other functionality. But likely not.
Vendor Response
Thanks, Trevor for your review! We are thrilled to be part of your success! Kind regards, Christine
Replied December 2020
Andreas
Higher Education, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Overall very good product
The software helps us a great deal to achieve our goals of producing healthy alternative desserts.
PROSExtensive data base of ingredients. Options on customized labels. Ease of use.
CONSCategory section could be more intuitive, more organized. Perhaps having color tabs, more folder like.
Reason for choosing MenuSano
First of all it is Canadian and has the Canadian food guide information and labels. Easy to use. I also enter my own custom ingredients which is easy to do.
Reasons for switching to MenuSano
Food smart was an old outdated software which does not exist anymore.
Vendor Response
Thanks kindly for the review, Andreas. I appreciate the comment about categories. We will add this to our roadmap. We are happy to know that you are creating healthy deserts with MenuSano :) Happy baking, Christine
Replied September 2020
Kae
Consumer Goods, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed February 2023
Product development & MenuSano
I needed to guide my product development based on some nutritional guidelines. Once the guidelines were established, it was easy to create and modify recipes to achieve the results needed.
PROSIt is extremely cost effective for the work that we were trying to accomplish
CONSThe database at times seem to have glitches. Support is always available to work through the issues.
Reason for choosing MenuSano
Cost - it was the most cost effective for the work that I am doing.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied February 2023
Quinn
Food Production, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Does what we need
Overall it has everything we need to make NFTs for our packaging that follow Canadian laws. There are a bunch of little things they could do to make the product a bit more user friendly but it does the job we need for a decent price.
PROSOverall the product is pretty easy to use. It can be time consuming if multiple recipes go into one final product. We only use it to get NFTs. I like that you can choose different shapes/sizes. The database is a good size and has a lot of the products we use but not all. I like that you can add custom ingredients though.
CONSMy main gripe is how slow it can be to look at different recipes. I wish it would default to just showing you the whole list of your recipes, not just short little pages and then you have to search for it. Then you have to click on the name of it and then click edit. I'd much rather have it default to editing when you click the title. It's very slow when you're flipping back and forth between recipes. It would be nice if you could also toggle an "autosave" of the recipes or at the very least have it ask something like "are you sure you want to leave this page? You haven't saved your recipe" because it's very easy to forget to save it.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal
Replied February 2023
corina
Food Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
MenuSano is A1
So far, the best investment for my business
PROSEasy to use. All information for labels are clear
CONSNothing I can think of. The only thing is printing labels for Keto. I find it not aligned
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal
Replied February 2023
Sam
Food Production, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
Menusano for Manufacturing
Overall, I have been very happy with the experience.
PROS- Incredible ease of use. - Designed for use on Mobile - Multiple Nutritional Databases - Multiple NFT formats
CONS- Experienced bugs in the export process. - Incorrect Nutritional information on export. - support can be slow to reapond
Reasons for switching to MenuSano
Too expensive.
Vendor Response
Hi Sam, Thanks so much for the feedback. Sorry the export nutrition report was having some issues. They are resolved now and we are always working to improve our software. I'd love to learn more about how the export feature can be better for you. I will reach out. Kind Regards, Christine
Replied September 2020
bryan
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
The only way to go is with MenuSano!
Fantastic program! Simple to use.
PROSEasy easy easy to use! Flexibility to add custom ingredients is crucial to my business.
CONSDownloading an editable PDF for nutrition facts would be ideal.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied March 2023
Dave
Food & Beverages, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2023
Nutrition labels
Ease of use. The instructions - are good. The custom ingredients are easy enough to add.
CONSCould be better. We sell single item commodities - fruit and vegetable powers. We get only 20 recipes and 20 label downloads. These have been used and I have to re-evaluate. I had made a few mistakes on labels and wasted 2 downloads. Kind of frustrating. I find the value for the money could be better - more labels to download would help us a lot. Even 10. Thanks Dave.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied February 2023
Trista
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2023
Good software, does the job
Great!
PROSVery user-friendly and intuitive software. I like how you can add your own recipes and ingredients.
CONSI've had clients request a "certification" to ensure the nutritional values are calculated according to CNF database. I've had to export data and ensure clients that the MenuSano software is legitimate and in compliance with federal regulations, but having an added "certification" that you can download for clients/restaurants would be helpful feature. There are a few missing features/functions that would make the experience even better. For example, it would be helpful to be able to view the total grams/serving size of a recipe along with the nutritional information in the "short cuts preview" section instead of having to manually click it in.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied February 2023
Akiva
Food & Beverages, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy and cheap
Its been a great experience
PROSI love how easy it is to use and the cost
CONSI don't like that I can't upgrade on the spot.
Reasons for switching to MenuSano
cost
Vendor Response
Thanks so much for leaving your comment! We totally get the upgrade issue. We are releasing our updated subscription module soon so that our users will be able to do it immediately themselves. We love your product and look forward to following your journey :) Kind regards, Christine
Replied September 2020
Gisella
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed April 2020
Old references for Daily Values
I used this software according one of our customer's request. Not a good experience.
PROSEasy to use- Customer service was always accessible but they gave me the wrong link of Health Canada for your references
CONSI figured out that the final values are strange and when followed it up with supporting team and references, I figured out that Menusano is using the old DV% tables of CFIA and FDA for calculating the data. The customer support gave me a wrong link of Health Canada which is not for the industry. Health Canada has made some changes in some regulations and numbers from 2016. The most updated references are for 2016 but Menusano is using the older references unfortunately. I can't trust anymore. Please update your references.
Vendor Response
Hi Gisella, thanks for your comment. We did update our values to reflect the new CFIA DV% calculations. We have also confirmed them with the CFIA. I'm sorry you didn't have a good experience with our software. We feel it would be fair to give you a refund for your one-month subscription in this case. Kind regards, The MenuSano Team
Replied April 2020
Eric
Food Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
The right product for the right application!
Our business was at a standstill until we could sort out our nutrition labeling requirements. MenuSano's software was so easy to use, we were into production of our nutritional labels in minutes, no small feat!
PROSWhen we were obtaining our food safety certifications for Township 27, nutrition labeling became necessary. We were unsure of where to start or what to do. Many of the websites we researched claimed to provide all the answers and quite frankly didn't. Then we found MenuSano! MenuSano delivered on all fronts; nutrition labeling, ingredient sourcing, and all kinds of applications we hadn't even thought of. Sooo intuitive and easy to use, not sure where we would be without them!
CONSThere are a number of food ingredients that are not listed. This isn't a huge issue however, as there is methodology to add new and custom ingredients along with nutritional facts, so our database can expand as we require.
Vendor Response
Eric, we are so excited about your startup! Thanks so much for the kind review :) Happy cooking, Christine
Replied September 2020
SUZANNE
Food Production, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2021
GREAT PRODUCT
Overall I've had a very good experience using the software. It has allowed me to be able to market my products into Grocery store chains that require this information.
PROSI really appreciated the ease in inputting the ingredients of my products and how quickly the information is calculated.
CONSDon't appreciate that you can't amend a recipe and redownload without it counting as a DOWNLOAD! It would be nice if there was a system in place to record recipes already created and downloaded that would not ding you if you made a spelling error or forgot to include an ingredient. We are human and are far from perfect so mistakes will happen. For small business owners this would help a lot.
Reason for choosing MenuSano
I wanted to support a local business and felt that with it being Canadian based it would be the best option for my products which are also manufactured here in Canada.
Vendor Response
Hi Suzanne, thanks for your review! We are going to have a "counter" for the label downloads soon :) Kind regards, Christine
Replied April 2021
Vanessa
Food & Beverages, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Kyan Cuisine love it!
We have been using MenuSano for over 2.5 years and it's been handy from the start. We sell pre-made salads to grocery store so we had to find a good and easy program to have our nutritional values on our labels. We are always creating new salads so our old and new recipes are always at the same place. We recommended to any new or older business!
CONSAt first, it was a little bit overwhelming but you get the hang of it quickly. The only part at the moment that confuse me a bit is when I manually enter a new product.
Vendor Response
Thanks so much! We're thrilled to be a benefit to your business. Kind regards, Christine
Replied November 2022
Stuart
Hospitality, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed December 2020
Great for Nutritional data
If not for the customer service and their quick responses, I would have cancelled.
PROSEase of creating recipes with nutritional data. Ability to print labels. Ability to create dishes. Compare recipe costs.
CONSCannot print directly with word, have to pay for PDF converter. No inventory module No each or unit measurement, i.e case of 140 apples, recipe for 2 apples, etc. No scaling up/down of recipes. No way to print a recipe book, ie all recipes sorted to user preference. No data base of pictures to attach. Please remove the USDA branded items. Please develop a way to drag recipes into folders
Reason for choosing MenuSano
Nutritional values
Cheryl
Food Production, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY