NetDocuments

RATING:

4.3

(38)

About NetDocuments

NetDocuments is a cloud-based content management system (CMS) that offers businesses document management, email management, collaboration, and governance. NetDocuments allows users to create, view, edit, and share documents on any desktop or mobile device. The solution also provides advanced, built-in tools and safeguards to help collaborate on complex documents with both internal and external stakeholders. The NetDocuments platform houses a search engine that enables users to quickly reference or retrieve content as required. All data is backed up, secured, and properly regulated with the platform’s infrastructure and comprehensive governance protocols. A mobile app is available for both Android and iOS devices.

NetDocuments Pricing

Contact NetDocuments for pricing information.

Starting price: 

$40.00 per month

Free trial: 

Not Available

Free version: 

Not Available

NetDocuments device view
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NetDocuments Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for NetDocuments

1 - 5 of 37 Reviews

Kayleigh

Law Practice, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2024

NetDocuments for your Litigation Practice

User Profile

Evan

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

NetDocuments - Great Cloud based DMS

Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

PROS

The whole package exists in the cloud. It just works. Indexing Works. Importing Works. User Management Works. Very little can go wrong as they handle the infrastructure.

CONS

When it does go wrong it can be time consuming to get it fixed. Often the issue requires a patch to their software which can take some time to get and implement from them

Kayleigh

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

NetDocs: the Law Firm organizer!

Overall, we love netdocuments. It has been easy to train and implement and we have run into very little major issues.

PROS

Ease of use, link system and functionality.

CONS

Slow file upload with large batches, search function can be tricky.

Reason for choosing NetDocuments

Better overall functionality and integration.

italba

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2023

Could be better

over all it works, but it would be better if there were more short cuts, (ie drag and drop documents from ND to an email)

PROS

the best thing about net docs is that it is on the cloud.

CONS

Our files in NetDocs are set up by folder structure. When our cases grow, it can get very confusing to see where documents are saved. I find myself having to keep clicking into subfolders. if there are documents in different subfolders but i want to add one document from one subfolder and a document from a different subfolder into an email, i am unable to to do that. when searching for a client file, the matter will not auto-populate if even if you type in the first couple of letters

Reasons for switching to NetDocuments

I moved firms and the firm i moved to worked with net docs, but i constantly find myself comparing net docs to worldox

Matti

Law Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Best document management system

PROS

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

CONS

Some flexibility is missing. Several features are not completely implemented, so they sort of work but require workarounds. They could take a key from the competition on several UI design choices.

Reason for choosing NetDocuments

True cloud - iManage in the cloud means that someone installs and maintains a server just for you. In NetDocuments we don't have to worry about updates, since the system for all of their clients in the same vault is maintained together. They also have very good data center and backups (we reviewed their SOC report). Price - they gave us a better proposal

Reasons for switching to NetDocuments

We used a dated system installed locally and had to switch to something modern