Amazon Pay

RATING:

4.61

(74)

About Amazon Pay

Amazon Pay is a payment method that optimizes your checkout experience by letting customers use the information stored in their Amazon accounts. No matter the size, type, or audience of your business, you can benefit from using the payment solution hundreds of millions of Amazon customers know and trust to simplify your checkout process. Amazon Pay is a frictionless checkout experience that lets Amazon customers make a purchase with fewer clicks. Access the wide Amazon customer base by letting potential customers check out with the information already stored in their Amazon accounts. Anyone who has ever made a purchase on Amazon has an Amazon Pay account. Implementing Pay lets you harness the power of the Amazon brand and access its global audience of potential custome...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Amazon Pay Pricing

Amazon Pay's pricing is is transaction-based.

Free trial: 

Not Available

Free version: 

Not Available

Simplify your Checkout with Amazon Pay
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Amazon Pay Reviews

Overall Rating

4.61

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Amazon Pay

1 - 5 of 64 Reviews

User Profile

Raj

Verified reviewer

Mining & Metals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Amazing cashback with excellent wallet services

It is the place to be if you want a well-managed wallet. Get the convenience of online payments and earn generous cashback too.

PROS

1. Create a wallet with Amazon and enjoy unlimited generous cashback schemes ranging from bank offers, co-branded credit cards, and direct offers. 2. You can scan a QR to pay money at shops, pay to friends, transfer money, or get payments. 3. It is super easy to pay all sorts of utility bills, rent, recharges, premiums, buy tickets, make investments, make donations, and almost do anything you can think of from a never-ending list of options. 4. Repeat payments are more manageable with automatic links created for previous charges. 5. It reminds you to make payments on due dates. 6. You can check all the transactions in your wallet along with cashback received any money added. 7. There are various rewards in the form of scratch cards, featured prizes, and special schemes and quizzes. 8. You can link bank accounts with UPI or add all your debit or credit cards. 9. You can also gift with gift cards that can be loaded instantly. 10. If you have completed KYC, you will get the full features of the wallet.

CONS

1. After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion. 2. You get many irrelevant cashback schemes too. Instead, the plans should consider explicit customer preferences. 3. You get endless emails and notifications for every small change in wallet activities. 4. Sometimes, bank payments get stuck, and you may get caught in awkward situations. 5. If you have already paid a bill on another platform, it keeps reminding you to pay.

Ayushi

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Easy Payment, Cool Rewards - Amazon Pay!!

- Convenience: With Amazon Pay, businesses can offer their customers a quick and easy checkout process. This is because all of the customer's payment information is already stored with Amazon.- Security: Amazon Pay is highly secure and uses industry-leading technology to protect your data. In addition, it is backed by AMAZON'S A-Z Guarantee, which ensures your satisfaction with every purchase.- Increased Sales: With Amazon Pay, businesses can take advantage of the massive traffic that flows through the Amazon website. This means more sales and greater profits for your business.

PROS

- Convenience: With Amazon Pay, you can checkout quickly and easily without entering your credit card or shipping information. All you need is your Amazon login details.- Security: Your personal and financial information is safe when using Amazon Pay. The website uses advanced security measures to protect your data from unauthorized access.- Flexibility: You can use Amazon Pay to pay for goods and services on any website that accepts Amazon payments. There are no restrictions on what you can purchase with Amazon Pay.

CONS

- Limited Countries Supported: Amazon Pay is currently available in a limited number of countries, which means that it cannot be used by everyone. This could impact your ability to sell products and services internationally.- Slow Processing Times: One of the biggest complaints about Amazon Pay is its slow processing times. Transactions can sometimes take days or even weeks to go through, which can be very frustrating for customers and merchants alike.

Ian

Printing, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Amazon Pay - Not for the beginner.

I resolved nothing and eventually gave up. I set up two payment options which are working fine.

PROS

Its Name - Amazon Pay. I thought that by presenting Amazon as an option to make payments the customer would feeel secure.

CONS

Incredibly difficult to interact with Amazon Pay Support.

Mohammad

Verified reviewer

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

"Most proper and secure payment merchant website."

#We can do payment for various thing like phone bill, credit card bill and many more.#We can convert money into gift card also.#Direct money transfer through scanner.#Only one Amazon account needed for using whole features.

PROS

#My experience with Amazon pay is really great and time saving.#It allows us to pay via UPI which is really so much fast and secure and easy to handle UPI.#It also provides us option to use Amazon pay later account so that advance amount can be used by us on-time.#Regular offers and deals were provided by amazon on Amazon pay payment.#As it is maintained by amazon so no trust issue, I can be sure about security of data and money also.

CONS

#Overall it is good , but its UI little bit not easy to use for new people. #There is no any single app for amazon pay so that we can directly use for only payment purpose. We must have to through amazon marketing app.#Heavy app sometimes takes time to render anything.

Deep Raj

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Amazon Pay - A Convenient Payment Option with Some Limitations

Overall, Amazon Pay is a convenient payment option for those who frequently shop on Amazon and other participating retailers. However, it may not be the best option for everyone, especially if you prefer other payment methods or if the retailer, you're shopping at doesn't accept Amazon Pay.

PROS

Convenience: Amazon Pay eliminates the need to enter billing and shipping information every time you make a purchase on a new website. Your payment and shipping information is already stored in your Amazon account, making the checkout process quick and easy.Security: Amazon Pay uses the same security protocols as Amazon.com, which means your payment information is kept safe and secure.Trustworthy: Amazon Pay is backed by Amazon.com, a well-known and trusted brand.Loyalty Rewards: Some retailers offer loyalty rewards for using Amazon Pay, such as cashback or discounts on future purchases.

CONS

Limited Availability: Amazon Pay is not accepted at all retailers, so it may not be a viable payment option for all your online purchases.Limited Payment Options: Amazon Pay only accepts payments from your Amazon account balance, credit or debit card, or a bank account. If you prefer to use other payment methods like PayPal, Apple Pay, or Google Wallet, you won't be able to use Amazon Pay.Delayed Shipping: Some retailers require additional verification when using Amazon Pay, which can delay the processing and shipping of your order.Potential Fees: Some retailers may charge additional fees for using Amazon Pay, which can make the overall cost of your purchase higher.