Broadly vs Chargebee

RATING:

4.8

(336)

Broadly has 336 reviews and a rating of 4.79 / 5 stars vs Chargebee which has 83 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (336)
4.4 (83)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 20, 2023
May 10, 2024
Pros/Cons
  • Pros

  • Broadly has sophisticated software and an award winning team of professionals that make for a perfect combination that equals success.
  • Easy to use, easy to implement, great to work with. We have been with them for over 6 years and plan to continue to do so.
  • Cons

  • They charged me $2000 for months I didn't use the service and refused to issue a refund.
  • No address/location seen when a customer uses it for scheduling.
Read all user reviews
  • Pros

  • We had connected our Stripe account and were up and running in less than one hour. The reporting seems really in depth and excited to be able to run reports in many different ways.
  • Robust platform from which you can build a large customer base with different types of subscriptions. High level of customization.
  • Cons

  • I never had this problem with my previous provider and they aren't even a billing or invoicing company.
  • Missing the possibility to be able to add multiple invoice rovs to an invoice.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos