PAYed

Pros

What can one say about a product that literally gets you paid faster? Simplifies our relationships with our clients makes their lives frictionless makes our lives processing payments seamless.

Cons

Maybe a point off the fees but really it does its job exceptionally well it's seamless there's nothing bad about it. The client service is excellent.

Simple and functional

LawPay makes it super easy for us to take card payments. It replaced PayPal, which isn't suited to the kind of accounting we have. LawPay is specifically designed to work with legal bookkeeping software.

Pros

LawPay blends seamlessly with Cosmolex, so we can process card payments from the software we actually use daily. LawPay automatically generates invoices which we can email to customers. The only time we actually have to go to the LawPay website is to process a refund, which I think we've done once in the approximately three years we've used this software.

Cons

The card swipe function seems redundant to me, but that could just be the nature of our business. It's faster for me to type in card information than swipe - not really a complaint, just a personal preference.

If you use it right can make it very easy to accept payment

Customer payments. It is a great solution if your business is sending out invoices. The fees that they take whether debt or credit are pretty high.

Pros

The dashboard is good and intuitive. Easy to send out bills and invoices. The payment links are easy to follow and probably the best feature of LawPay.

Cons

The canned emails are not great. You need to re-write with your own specific message or better yet copy the link and send it in an email or as a link in your invoices. The fees are very high and I hate that they send the statements in the mail and they are not accessible online.

Wonderful product for getting paid

Fantastic tool. I plan on continuing to use this product as long as I can.

Pros

The ease of setting up this product and the ease of use is second to none. The added bonus is that the associated service fee makes sure that we don't have to spend any more money than is necessary to facilitate a transaction.

Cons

There is really not a whole lot to complain about concerning this product. At first, the user interface was a little tricky to figure out; however, once they updated the software, it cured all problems.

Lawyers: STOP paying an arm and leg for processing fees.

When we started our law firm we knew that we had to have a way of taking electronic payments. Other services had extremely high fees and in our industry, passing those along to the client can be seen as "tacky". LawPay gives us the ability to take electronic payments at a more reasonable fee.

Pros

The integrations with Clio, our practice management software are a huge pro to LawPay as well as LawPay's competitive processing fees with the legal payments processing industry.

Cons

Even though processing fees for LawPay are lower relative to other services, they still cut a great deal into our larger retainers. I would love for LawPay to have a tiered fee structure where the more transactions you process the lower your fee percentage. This would encourage firms like ours to push ALL transactions through LawPay instead of first trying to get paid by cash or check and using electronic payments as a less preferred option.