All Payanywhere Reviews

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Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

Great Credit Card Processing App!

PROS

Very easy to use and the interface makes it easy to find your products, apply discounts, etc. Must have for any business running credit cards,

CONS

I had it crash a few times and the fingerprint ID mess up a few times but other then that, it worked great!

Karen

Consumer Services, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

payment processing

PROS

I have been using this for several years. I like that clients can add a tip onto it. They also take out their fees before depositing your money which I also like.

CONS

I don't like that I have to keep sighing into the app every time I want to use it. You create a 4 digit pin but it doesn't let you use that to sign in???

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Matthew

Verified reviewer

Recreational Facilities and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2021

Lackluster Payment Solution

The system as a whole, gets the job done. But everything really is a mess. The inventory system is archaic, and if you try to use the "variable price" feature, your Quantity on Hands will get all screwed up. They boast integrations with Quickbooks Online, but it doesn't work; further, you cannot get any one to offer support on the integration topic. The system glitches all the time at the POS while trying to process transactions. It hangs up on cash transactions all of the time, causing duplicates. The same thing happens occasionally with credit card transactions. It hangs up, or bails out half way and calls it a "Split Payment". Even though the payment did process and will only be charged to the customer once, the total will duplicate itself in all of your reports. Again, customer support has been unable to offer any kind of satisfactory remedy or fix.

PROS

Low monthly-fee and the ability to pass on processing fees to our clients by using an automatic cash discount program.

CONS

The lack of any kind of advanced features, ongoing issues with bugs, and lack of competent support agents have made using this software very displeasing.

Reason for choosing Payanywhere

PayAnywhere offered the easiest switch and the easiest way to pass processing costs on to our clients.

Reasons for switching to Payanywhere

Clover was assessing me all sorts of fees that were not part of the original agreement. The "third party" that signed us up with Clover was very shady, and even engulfed in legal battles. After never resolving the ongoing extra fees, I shipped the machine right back to them and terminated the agreement.

Nancy

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Good luck horrific customer service

Horrific customer service. Legal theives for small businesses. At the end of our relationship they would take 75% of the transaction No one speaks english, no one

PROS

They deposited next day when it worked.

CONS

Unstable network, wouldn't send invoices, or failed to provess payments. It was so bad at the end i had to have my customers leave cash.

Reason for choosing Payanywhere

Introductory free processing. We had a great relationship for a year. Then they started keeping my money for no reasons

Sarah

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Payanywhere Bare Minimum

I never had any issue with payanywhere when using- I do recommend it for those who are looking for a hassle free card service if need something basic. I wanted something with more features and options when business grew.

PROS

1st starting a business it is great & easy. Fees are very low and can track sales & clients easily.

CONS

Becoming busier in my job it didn't have a lot of features beyond the basics that other competitors of payanywhere had. Invoicing, Scheduling, Gift Cards, & Even a debit/credit card associated with the account are a few things they could add to entice people to stay with them.

Roberto

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

Fishhawk Towing won’t use payanywhere

0 out of 5

PROS

Nothing , don’t like working with the company that holds your money

CONS

Holding my money, and telling me it will take 120 days to get it back

Reason for choosing Payanywhere

By mistake

Brian

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2021

PayAnywhere

I will never do business with them ever again . tried to cancel ...didnt cancel till 4 months later and charged me crazy fees before canceling . after catching the error they would do nothing to help me or refund any money . Horrible Customer service !!!

PROS

some what easy to set up . invoicing was easy

CONS

Horrible customer service . Horrible auto draft functions . horrible payment tracking .

Diane

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2022

A good software to begin with

PROS

Ease of use and inexpensive. Great when we just opened our shop.

CONS

We needed something more robust once we grew. Reporting capacity seemed elementary.

Sal

Construction, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2023

Big Mistake - they froze customer payments!

The worst company on the market today. Avoid them at all costs,

PROS

The overall customer service was fair. Everything else was a dismal failure!

CONS

They made me go through many hoops to gain final approval. After 1 month, they started freezing customer payments. They received customer payments but stopped transferring payments to my bank. The worst part is that they didn’t bring this to my attention. I only figured this out after performing a random audit. There were no phone calls, email correspondences, or red flags attached to my account. They basically stole my money! I immediately closed my account and I told them to keep the money that they froze because they wanted to make me go through more hoops to gain access to my money. This company needs to be shut down and promptly investigated!

User Profile

Thomas

Verified reviewer

Hospital & Health Care, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Payanywhere

I have an overall positive experience with his software

PROS

Very easy to use with processing payments

CONS

I have no complaints about this platform

Justin

Veterinary, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

PayAnywhere Mobile

PayAnywhere Mobile is great for cashing out our clients, and it's mobile nature pairs well with our wireless card readers.

PROS

The software itself is very functional and once you have the hang of it is very simple to use. It is pretty easy to learn it's functions.

CONS

The software does rely a little too much on drop down lists and such, some features are nested in a multitude of options. It also times out and makes you log back on too frequently.

A'dah

Consumer Goods, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great Payment Processing Software

I use this payment processing in conjunction with Square and overall it's a great processor.

PROS

Great software, the fees are great and comparable to others in the industry. I use two processors as we have separate banks for the business and this software offers quick and easy payment processing and deposits without any hassle.

CONS

I have yet to experience any cons with the software to date. I keep up with the software updates, so maybe that's why.

Showing 1 - 12 of 12 Reviews