Paypal Software


Paypal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes.

Paypal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through Paypal’s portal.

For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account.

Paypal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.



1,746 Reviews of Paypal

Overall rating

4.63 / 5 stars

Filters:

Showing 1 - 20 of 1,746 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

January 2019

money transfer with paypal

Pros

Its easy, secure and user friendly. I am using this app for money transfer and also money transactions for example when i want to buy something online if they offer paying by paypal.

Cons

All sites doesnt offer the option of paying by paypal.

January 2019

JAMES from miss bellas

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

great product

Pros

love pay pal i use it for all my ebay business

Cons

waiting for payout on some transactions

January 2019

Garret from The Kag3 Gaming

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Doing jobs on the side have never been easier!

Without PayPal here I would not be able to accept credit cards as payment. Meaning I would either waste my day running to the bank with checks/cash or my business itself wouldn't have as many jobs meaning less cash inflow.

Pros

Working in IT I do a lot of jobs on the side. Rather its a PC tune up, phone repair, or just regular IT jobs paypal here allows me to do business without the need for checks with cash isn't an option. Customers can easily pay with their card when cash isn't available. And the funds are instantly in my account! This allows me to get paid and not have to wait to get to a bank to deposit money.

Cons

Some customers are a little worried about running payments on a cellphone. Trying to explain to people that the transaction is safe and secure can be an issue now and again.

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

The software is great, the hardware is less so

Great but could be better if the hardware worked well.

Pros

Easy to use point of sale option for my business.

Cons

I have had a lot of struggles with the hardware that scans the card and often have to manually enter. Not a big deal unless I am busy and customers have to wait.

January 2019

Christina from Marketing and Advertising

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Paypal is LIFE!

The paypal app is one of my most used app on my phone. It's easy to use when checking my balance and everything that you do on the actual website, can be done one the app!

Pros

I absolutely love everything about the paypal app, especially how easy it is to sign in (finger print scan).

Cons

No cons about the paypal app. I use it every single day.

January 2019

sofia from Horizon Air

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

January 2019

Safest Online Wallet

I love that most online retailers accept PayPal as a method of payment. It makes me feel safe that all my transactions online are available to view on one site and I can keep track of all the funds coming in as well. I feel much safer using PayPal than my personal banking info anywhere that PayPal is acceptable.

Pros

I have used PayPal for years and have never had an issue. Even when having to get a refund they are typically available within the same day. I love that I can send or receive money on my account from anywhere in the world with just my email. PayPal now has the Cash Card which allows you to use funds in your PayPal account on a MasterCard.

Cons

The one thing if any that I wish I could change about PayPal is to be able to transfer or send funds to a prepaid card. The same fees as transferring to a bank would still apply but it would be far more easier to use as gift for teens or people without a bank account that need to use funds at a physical location.

January 2019

Amy from Westward Wandering Photography

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

PayPal Invoicing

Great experience!

Pros

PayPal Invoicing is such an easy software to use! From logging in to sending an invoice, it takes me 2 minutes tops! The default layout is clean and easy for customers to read and understand. All I need to do is fill in the blanks (literally!) with customer info, fee total, and due date, then send away! It really can’t get much easier than this.
Some bonus features: I can edit the invoice number (nice to not have to start at base #1) before sending to clients; I can add my business logo to the invoice; I can share my tax ID number for billing purposes; and I can include a personalized email for clients.

Cons

There isn’t anything I don’t like about the PayPal Invoices app. It’s my go-to program for billing clients.

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

January 2019

Experience with PayPal

Mostly using PayPal for Ebay purchasing. Also I am using E-Wallet gift cards on PayPal.

Pros

Can choose preferred card within the given many cards in Pay pal. Much reliable source to share credit card details in future purchasing. Only E-Mail is needed for money exchanges.

Cons

We can't receive money through PayPal here, In my country (Sri Lanka).

January 2019

Zachary from Freelance

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

eBay Sales and Paying Friends

Overall, I've had a very positive experience with PayPal and will continue to use it in the future!

Pros

I use Paypal for two basic reasons: to sell items on eBay and to pay friends. The website is incredibly easy to use, and transactions are instantaneous. I fully endorse using Paypal. Best of all, there are no fees to transfer money to a friend so it is easy to split the bill at the end of the meal.

Cons

There are some fees when selling products on eBay, but they are pretty consistent with fees charged by other similar types of software.

January 2019

Michelle from Bedford County Public Schools

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

January 2019

PayPal

Terrible, this has never been more frustrating, I finally gave up and just use my husbands accout if I absolutely have too which I try never to use PayPal.

Pros

That I could use it for everything I could purchase.

Cons

That when my email and password didn’t work I could never change it. I could never get customer service because everything was automated.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Pay Pal

great app

Pros

this app is wonderful when you are trying to do different transactions between other people . Can be useful with around the world transactions

Cons

i dont have any cons with this app its wonderful and has made sending money easy

January 2019

Claire from Wellspring Chiropractic - OKC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

January 2019

Beneficial but a little cumbersome

Pros

Convenient in a pinch and easy to find others when you know their email.

Cons

Compared to other programs that assist with electronic payments, this software is a little more difficult to use in the fact that it has more steps to get you to the actual transfer.

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Easy movement of money

Pros

Just need email address to transfer money. can be connected to many other apps.

Cons

It will be good if it is allowed to send money using phone number and not just mail.

January 2019

Caitlin from An Enchanted Box

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Gives you peace of mind knowing your account is secure.

Pros

I love using the PayPal app because it gives me peace of mind knowing that my account is secure.

Cons

I wish you could delete certain payment options from the app (such as the credit option) but, otherwise, it's great!

January 2019

Jackson from Life.Church

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

*Safest* Way for me to shop

When I'm placing a transaction online, PayPal gives me the confidence I need as a small business owner to interact safely with online vendors. PayPal has my back forever. :))

Pros

The fact that it's entirely integrated into all of my browsers when I'm buying online.

Cons

The App interface seems to be slightly less user friendly than its competitors.

January 2019

Moses from NIC Bank Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Use Paypal to receive payments

I have used paypal to receive payments from various organizations and i can say that Iam impressed.Its easy to set up subscriptions for payments that reoccur monthly and this is so convenient.Again your funds are safe and secure from hackers by using paypal.I can access my acccount anytime any location

Pros

Paypal is an amazing software used by businesses,freelancers and individuals to receive payments from other parties.Paypal is easy to use and set up,simple and manageable .Setting up a paypal account is also free.You can easily view your transactions page and allows you to create and monitor invoices.Paypal also has the option of e-cheques.Enables users to follow up payments and even requestba refund when unsatisfactory.

Cons

The charges are abit high on the receiver.Sometimes it takes too long to process a transaction.

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

A trusted payment method

I have used Paypal many times without having any problem. I think that this is the best option for keeping safe our card details when doing online transactions.

Pros

I love Paypal here since it is a trusted and easy method to do global payments. I have used Paypal as my payment gate since the day when I started online shopping. Without giving our card details for the all websites which we need to do the transactions, it provides more safer plan. Because of that we can save ourselves from giving the card details for the vulnerable sites. This application supports many platforms such as Windows, Mac, Android, etc. Paypal is extremely useful for me to do my transactions within a very little time period with efficiency. Currently most of the sites provides Paypal as a payment option. As a 3rd party application, Paypal provides a better service and I can recommend the Paypal for online transactions.

Cons

To be honest, I do no have any negative thoughts or any issue about the Paypal until today.

January 2019

James from CloudFactory Kenya

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

PAYPAL REVIEW

I am an online worker and before i used to transfer money to the bank and i needed time to go and withdraw, but with paypal i can transfer money from freelance sites to paypal and directly to Mpesa on my phone.

Pros

I find paypal amazing, you can transfer money from everywhere in the world!

Cons

Transfering money from Paypal to Mpesa takes 2hours and i wish i could be instant or few minutes.

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

The app version makes life much simpler

Very useful. Good example of a company that has responded to feedback and improved significantly.

Pros

I have used PayPal for years now and since the mobile app, I've gotten on with it very well.

Cons

The app does not have all the functionality you need, so sometimes you still have to get the laptop out to resolve an issue.

January 2019

Jacqui from Heath, Wealth and Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Exchanging money is easy

Again, anyone with a bank account can now send you a payment directly. Having all payments and payment options in one place makes moving forward easy.

Pros

I really like that the set up is easy, that many people have and use it and if a customer doesn't its easy to set up. I also appreciate the minimal fees. There are also several options for levels of business and that you can integrate as much as makes sense. Also, forms and the ability to find payments is very easy.

Cons

Honestly I don't like that I am now on their email marketing list and that they are constantly trying to "sell" me their credit card. Maybe its great for some, but I don't want to know every other day that I am pre-approved.