Paypal Software


 

Paypal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes.

Paypal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through Paypal’s portal.

For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account.

Paypal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.

 

Paypal - Payment screen
 
  • Paypal - Payment screen
    Payment screen
  • Paypal - Setup account
    Setup account
  • Paypal - Account options
    Account options
Supported Operating System(s):
Web browser (OS agnostic)

273 Reviews of Paypal

 

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Software Advice Reviews (80)
More Reviews (193)

Showing 1-20 of 80

Josh from Empowered Life Stores
Specialty: Books and music
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Limited use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Secure. Well know payment system. Can be used safely in domestic and international purchases. Simple.

Cons

its Not a payment option that can be used in business brick and mortar stores. I believe the online only use limits the potential.

Review Source
 
 

Lisa from Intern Abrard inc
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Easy Process and Good Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

NPO gets better deal than regular company so I appreciate it.
You can deal with all over the world!

Cons

Transaction record can be a bit frustrating because the description is abbreviated.
Hard to reconcile when you find the similar transaction

Review Source
 
 

Brian from Kelly Services
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Trend setter

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, all you need is an email address. Funding your account is easy. If you bank with one of their partners you can validate your account in real-time. If you use a bank outside of one of their partners, such as a credit union, they will send you two small deposits, that you have then log into your PayPal account to confirm your deposits/bank account. From there you can send and receive with limited restrictions to anyone that has an email address. If the other person does not have a paypal address, Paypal will walk them through the same steps you took to register.

Cons

Although Paypal was a trend-setter, the initial, or at least one of the first, online payment options, they have done little to set themselves apart from the many other options now. In fact, most of the time they are not more expensive, per transaction, than the competitors. With the divide of eBay from Paypal, I think PayPal will need to make a strategic move to continue being relevant...and I don't have high expectations of that.

Review Source
 
 

Michelle from Sentry Roofing
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Pay Pal ease

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Really easy to use and I want to use it in future for personal business

Pros

I like Pay pal because once you have an account you can set up anyone to pay that accepts it, You don't need to create a new account each time to pay different people or businesses.

Cons

I really can't think of any cons, except why wasn't it made sooner? Why hasnt everyone used this method.

Review Source
 
 

Mayling from Ciexpro
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Paypal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love using Paypal! I use it to recive money from my freelance jobs, and it's really nice and easy to use. Also it has a lot of pages in which you can buy using Paypal, so it's really useful!

Cons

For most of the transactions i've made it charges a percentage that varies and you always have to keep that in mind when shopping things online.

Review Source
 
 

Joanne from MJI
Specialty: Apparel and fashion
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a very useful and easy platform for paying my bills and other financial transactions. Thumbs up!

Cons

I have encountered unanticipated fees but overall, still one of the best platforms to use.

Review Source
 
 

Lawrence Eric from Pice
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great Experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have been using it for so long and I can easily transfer my funds to my local bank so I can withdraw it. It would only take 2-3 business days! I can also use my credit card if i ran out of funds in my paypal account. Customer support is awesome, i have been a victim of online hacking and it took some amount from my credit card since i don't have enough funds. The paypal customer support assured me that i will get back my money and i got it back in less than a week.

Cons

I cannot use paypal when paying at amazon. there is nothing that i could say that is negative so far. i hope they will continue to do a great job.

Review Source
 
 

rohit from nyu
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Best for Inter bank Transfer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple user interface for both web and mobile application. No charges for transferring money to another paypal user.

Cons

It takes 3-5 business days to deposit the amount in the bank. I hope they can reduce this time so that it will be real time.

Review Source
 
 

Joel from Advanced Quality Plumbing
Specialty: E-commerce
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Too expensive per transaction but it is widely used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The fact that is becoming more and more widely used is great, because that means you can actually use it. I also love the feature of being able to pay with it and then pay it off in 6 months without incurring any interest. They also do a good job of covering you if you get scammed.

Cons

We sell on Ebay and the charges for using Paypal is just ridiculous. We get charged the fee by Ebay and then on top of that a fee for Paypal. It really cuts into our profits.

Review Source
 
 

Ken from sfdc
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

The Old Payment Standard

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Paypal has been around for a long time with a lot of new payment software coming into play the last few years. It still works but startups are catching up and pushing out new and improved functionality.

Cons

Customer support for fraudulent activity or payments isn't helpful. A lot of back and forth and the process for solving cases is not streamlined.

Review Source
 
 

Abinet from Hono Group
Specialty: Building and garden materials
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

great way to pay internationally

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are a frequent user of online payment for sure you know PayPal and know it worths to try.

Pros

- easy to pay online no need to type ur visa or MasterCard number and address everywhere once you connect your card with PayPal easy to go.
- have an app to manage on your mobile
- easily manage your income and expanse reports
- easily cancel monthly subscriptions which deduct every month

Cons

- sometimes the price you pay may be more, your card provider will deduct some and PayPal too
- you have to really on there security, so far they are good with security and refund even someone brock on logged on your account and pay on your behalf but who knows what the future holds.

Review Source
 
 

Kady Ann from Television Production Company
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Paypal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very secure and easy to use to make and receive payments. My favorite thing about Paypal is that I can use it if I am unsure about a website I am making a payment on.

Cons

Very long turn around time to get a refund of your money you are usually passed back and forth between the bank and paypal.

Review Source
 
 

Lynn from Excel Software Services, Inc.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

My favorite way to pay online

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love being able to pay online without sharing my CC information with a website. With even large retailers having security breaches, I don't trust my credit card information being shared online. I also love giving clients the ability to pay with Paypal so that they don't have to provide CC information on our site.

Cons

The control panel is very confusing. They have so many features that it's hard to find what you are looking for unless it's something you use every day. Other than simplifying that, I wouldn't change anything about paypal.

Review Source
 
 

Ross from NetPotential
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great online payment system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Probably the best online payment system there is. So sophisticated yet so simple to use. Since it's probably one of the pioneers of the online payment system, it's very reliable.

Cons

Sometimes it takes ages to get a refund of your money that wasn't deposited in your bank account and you are usually passed back and forth between the bank and paypal.

Review Source
 
 

Miguel from MiAGon LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

All your payment processing needs in one place.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Their discount rates and processing fees are so low that many businesses use Paypal instead of traditional merchant accounts. PayPal remains my number one choice for payment processing for my clients online. From non-profit organizations to for profit businesses, PayPal can help in collecting donations, payments, setup subscriptions, create e-commerce sites and online stores, and so much more. PayPal provides an amazing line of integration features that work with just about any website.

Pros

PayPal offers a variety of payment processing options to fit every need. You can choose between a personal or business account. Make and receive payments online and take advantage of their vast collection of tools to incorporate into websites to make payment processing easy. PayPal allows you to pay friends and family without the standard processing fees associated with their service. They offer low discount rates and fees. PayPal offers additional services including debit cards to access your funds in PayPal instead of transferring them to your bank account. Link bank accounts and credit cards to your PayPal account to manage your funds between them. And if you wish to accept credit card payments, PayPal offers a compact card reader that connects to your android or apple mobile device.

Cons

PayPal's business tools are quite extensive. The only con is not in its selection of tools and services, but the fact there is a slight learning curve to use some of them effectively.

Review Source
 
 

Shannon from TC Services
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Paypal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use to make and receive payments. My favorite thing about Paypal is that I can use it if I am unsure about a website I am making a payment on.

Cons

The fees. There are fees for everything, they aren't even really that high, they just aren't convenient.

Review Source
 
 

Christopher from Crosson Agency
Specialty: Toys / hobby shop
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Easy way to purchase and Get paid!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Accepted by many online retailers
Easy for people to transfer money to you for purchases and services provided.

Cons

Fees can get pretty high when you gift money to people and are making purchases for larger amounts. Not everyone knows how to use paypal

Review Source
 
 

Rachel from Legal Services
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Paypal: the old standby in mobile payments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I've used Paypal for years. It's easy to send and receive money and it has the advantage of familiarity for many.

Cons

Paypal charges a fee for debit transactions and its credit fee is higher than similar products. It also takes longer to receive money than other competitive software that I have used.

Review Source
 
 

Mitch from Clum Creative
Specialty: Photography studio
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

The Grand Father of Online Payments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

PayPal is perhaps the most commonly used online payment software that exists; it definitely is for me! So many websites use PayPal, it's a no brainer to get an account. You'll use it for everything. Transfer money back and forth to friends, your landlord, subcontractors; you name it, you can pay for it with PayPal.

Cons

The fees for transferring money can be expensive. It is sometimes a little hard to calculate how much it's going to cost you in fees before you actually proceed to do the transaction, which can be frustrating.

Review Source
 
 

Tarik from Morostar
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

A great tool for buyers and sellers alike

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Available almost everywhere, even in stores (Home Depot among others). Easy to collect payment and easy to send payment from a mobile device or computer. Fees are waived when money is being exchanged between family and friends.

Cons

The seller fees can be quite high, and there are strict guidelines that if deviated from may come back to haunt you if a transaction goes awry.

Review Source
 
 
 
Showing 1-20 of 193

Brady from Success Road Academy
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

A constant stream of issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple to set up, the paypal.me function is handy, and the variety of cards we can accept is helpful.

Cons

Reporting is terrible, difficult to navigate and often requires pulling multiple reports to get a single answer. Things that I can do in Stripe with one click are overly complicated in Paypal. I've had constant issues when clients want to pay with AMEX or Discover, event though we're set up for accepting them and jumped through Paypals hoops over and over to make it so. I've logged more than 4 hours with Paypal customer service in the past 90 days, all of it related to this issue alone. I've also had to call in several other times when their security algorithm locks me out for no apparent reason and they can't explain why. I wouldn't recommend Paypal to anyone unless it was their only option.

Review Source: GetApp
 


May 2018

May 2018

Convenient for those who want personal privacy with finances

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

PayPal's website is very easy to navigate through. Many other companies also use PayPal to pay out their employees (or contractors), or for others to charge for services. It's nice because you can keep an account with your funds in a separate place outside of your bank account.

Cons

Other companies are starting to be more innovative with their services, like Venmo and the Cash app. I think if PayPal wants to continue extending its services to more convenient platforms on the phone, they will need a more strategic way for customer to pay and receive money.

Review Source: GetApp
 

Jeroni

May 2018

May 2018

guaranteed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Which trust I have to give to one provider that is in another part of the world. Who defense me if the service I pay is no applied. Solution: PAYPAL

Cons

Paypal has to take the way to improve and increase credit solutions to users. For freelancers like me in fact to have as example some credits would be fantastic.

Review Source: GetApp
 


May 2018

May 2018

Very functional and really easy for quick on-the-fly stores

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

This software is just about as plug-and-play as it gets. Nothing beats the simplicity and ease of use to integrate with PayPal.

Cons

Sometimes it can be tough to process lots of transactions repeatedly. Also, it takes a while to set up the storefront and items before starting use.

Review Source: Capterra
 

Victor from Independent Consultant
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Paypal is still the go to app for payments whether you are a buyer or seller

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Security is still far better than the new apps the banks are promoting. Paypal has 2FA (2 Factor Authentication) which is critical for security -- many banks still don't have this. Account records are fairly clear and updates and almost live, but certainly fast -- again compared to banks who take literal days to clear transactions. I like the security of not using my credit cards everywhere and this is something that paypal has.

Cons

I don't like the huge display of lines. I think they could fit more transactions onscreen if they cleaned up the white space. Searching could be better as could the overall presentation of ledger in a single view. As an occasional seller and a buyer, Paypal is my go to application. For my business I rely on it to buy things everywhere expect for Amazon. In particular I like that I don't have to take the time or security risk of entering my personal information on every website I need to purchase software, licenses, office, or business supplies from. Would be nice to see some type of paypal rewards program other than their credit card which I used for a while.

Review Source: GetApp
 

Michelle from Education Management

May 2018

May 2018

This app is easy to use and quick to send money to whoever you need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly interface, there is simple boxes for what you want to do. The security verification is a good 2nd step after login.

Cons

There is nothing that makes me dislike this software at the current time. It has the functionality needed for my purpose.

Review Source: Capterra
 

Elizabeth from Your Dog's Nanny

May 2018

May 2018

LOVE paypal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that I can easily send money to my family members, and that I can also safely pay people while knowing that my money is safe

Cons

Honestly there is very little I dislike about this software, I guess if I had to say something it would be that it sometimes takes a while for money to hit my bank

Review Source: Capterra
 


May 2018

May 2018

I have used the paypal here app to sell a number of items products I have designed in the past.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The speed of the transactions is great . Once you get the system set up it makes it really easy to sell your products on the go. I would highly recommend to any small creative business starting to sell their products without a dedicated shopfront.

Cons

I had some issues in setting up the up the app on my ipad which was frustrating. make sure you have a reliable internet signal otherwise you will have a really frustrating time trying to process transactions. Also from time to time the service goes offline not related to internet access and this can be incredibly frustrating.

Review Source: Capterra
 

Tom from Sunburst Ventures

May 2018

May 2018

Great free substitute for a checking account that rewards you every month for all transactions made

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the monthly cash rewards I receive. I set up all my recurring payments in my account now since I get rewarded for all my debits. The more activity I have, the bigger my reward. I even used it to purchase my car.

Cons

It takes up to three business days to transfer money to my regular checking account. Also, some customers don't like using PayPal so I risk losing their business.

Review Source: Capterra
 

India from University of Indianapolis
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Great -Unless you need to talk to someone

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

PayPal is an easy to use interface that has provided ease of use between family members and for small sales. Confidence is relatively high that my bank and credit card information is secure by using this application.

Cons

There are two cons to the PayPal app. First is that the ability to talk to someone should you have a potential issue is difficult, maybe even impossible.
Secondly, is the difficulty in detaching a stored credit card. The process is complex and not easily traversed.
Generally, I would recommend PayPal to others as it has proven to be reliable in my experience, but addressing these two quirks would improve the product exponentially.
.

Review Source: GetApp
 


May 2018

May 2018

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

PayPal has some great business options for e-commerce sites. Their support is also very helpful in working through setup.

Cons

Some of their buttons/forms/etc could use more customizability. For those who don't know HTML/CSS, they don't offer many options for editing and branding.

Review Source: GetApp
 

Cruz David from constructora 20&98, C.A.

May 2018

May 2018

Very good application and very easy to use and with very good prices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is an application that generates a lot of confidence for consumers, besides the prices are very low and it is ideal for low volume merchants, it has wide compatibility of devices, it also has a billing system available in the same application and the best you can pre-register for free.

Cons

Lately it has presented many problems of stability of the account, and customer service has been somewhat inconsistent, it is not recommended for high risk industries.

Review Source: Capterra
 

Dennis from HCE Myron Corp.

May 2018

May 2018

Easy, safe, and fast

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like it's safety assurance, I know I can make a purchase or transfer at the touch of a button aware that it they payment will go through and that my money will be safe.

Cons

There's really nothing that I don't like about it. It all comes down to the ease of access and it's all satisfied.

Review Source: Capterra
 


May 2018

May 2018

The ease of use and flexibility that is a hallmark of the PayPal brand.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's still PayPal and the benefits from using it still outweighs the disadvantages of not using it!

Pros

See your funds and send your funds. In both a business and personal capacity, this is a winner. Credit card processing is also a breeze.

Cons

The fees are a bit steep but I've managed to get used to it in comparison to other less expensive but buggy types. Not also international transactions friendly.

Review Source: Capterra
 


May 2018

May 2018

Very convenient for digital transactions

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

For someone who doesn't like having to deal with bank errands, this is super convenient and useful. I use this for almost everything I can use it for -- bills, vendors, personal transactions. The mobile app is really much simpler and secure now. Love how conversions between currencies are immediately available, as well as my transaction history.

Cons

Sometimes I feel like charges in transferring money should be cheaper, if not completely eliminated.

Review Source: GetApp
 


May 2018

May 2018

Tracking payments and funds made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

PayPal Here App is very straightforward, the UI is easy to use. Sending and Receiving money is also fast and secure. The App itself is also secure since you can use your fingerprint in order to unlock it.

Cons

Some online stores aren't using Paypal, hope PayPal can find a way in order to convince them to use this product since it can be very helpful

Review Source: Capterra
 

Pete from HomeActions | IndustryNewsletters

May 2018

May 2018

PayPal is the most safe and secure way to pay for goods online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Feeling safe when buying merchandise online. Love the reporting and tracking of expenditures.

Pros

So easy to use, and provides full tracking of expenditures. This is the best way to feel safe when paying for merchandise online, especially from sellers with little activity. Problems are quickly resolved and submitting any issue is handling promptly. Love the PayPal re-loadable card that you can send or receive funds from. Great for college kids with full tracking of activity.

Cons

Sending money to an existing debit card is hadled within minutes but when you send to a bank account, takes 1-business day or more.

Review Source: Capterra
 

Benjamin from Buske IT
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Not bad, but could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

PayPal is great, if you work with international clients and need to receive or send payments in various currencies. PayPal does allow just that. Either by email or through payment requests and invoices. Within the EU this works even free, without any commissions. Payments are done instantly and there are several payment and funding options, such as credit card, bank accounts, giropay, etc. In addition, PayPal is available in pretty much any country of the world, though functionality may be limited in some.

Cons

PayPal has some major drawbacks. Setting up the business account and its API integration is difficult and complex. In addition, PayPal tends to block the account, after a first invoice has been sent, in order to obtain more information. This means, that you will be unable to use the account during this time. Lately, PayPal has become increasingly slow in resolving those issues, so that accounts remain in verification for several weeks. In addition to that, they might retain the received money of an invoice for 30 days or more and payments you make may be retained for 24 hours because of verification. These limitations go away after some time, but it is still annoying.

In addition, PayPal customer service is a pain in the a**. They reply with standard responses, not really answering your questions or addressing your issue. At times, they do not even bother to respond at all. If you happen to get your account closed or limited – which sometimes happens for no obvious reasons – your funds in it will be withheld for 180 days – or half a year!

Review Source: GetApp
 

Daniel from madison/miles media
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great payment options, but don't like the fees

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Very easy to use and many people are familiar with it, so it's good for freelancers. Requesting and sending money is simple, as is transferring to bank accounts or debit cards. Also many online purchases integrate with Paypal.

Cons

The feels can really add up and hurt you if you're a freelancer. Three percent may not sound like a lot, but is is for individuals. Unfortunately, there are limited alternatives.

Review Source: GetApp
 

Anyugel from Apok, C.A.

May 2018

May 2018

facilitates transactions with customers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

PayPal is good because it facilitates transactions with customers from different parts of the world without having a physical bank account

Cons

Among the different elements that disadvantage Paypal users is that the commissions are very high and if you do not have a bank account in the US you can not withdraw the money easily

Review Source: GetApp