About RewardPay

RewardPay by Payroc is a cloud-based credit card processing solution designed to help businesses establish and manage an online system to accept and process payments via credit and debit cards.

RewardPay allows businesses to add a credit card processing fee to a customer’s total amount. It includes Quantic, a point-of-sale suite, which enables retail and hospitality businesses to accept payments. It offers a host of features such as mobile processing, secure transactions, eCommerce payments management and more. Additionally, the application lets enterprises process payments for products and services and ensure compliance with statutory guidelines for various card providers.

RewardPay supports integration with a virtual assistant, Labrador AI, wh...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of RewardPay

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(4)

4

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

September 2020

Michael from Gray & Associates CPA PC

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Let the customers do the data entry

Pros

My favorite aspect of PayRoc is that clients go online and process their own payments. Not only does this save us about 10 minutes, but it eliminates the card security concerns they might have when providing card numbers to one of us.

Cons

We haven't yet figured out how to record deposits in QuickBooks because we don't know whether the fee was assessed to the client or to our firm.

Reasons for Switching to RewardPay

With Square and with QB Merchant, we had to do all the card payment processing. With PayRoc, the client usually does it. Sometimes, they also pay the 3% fee.

September 2020

Brian from The chiropractic movement

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great payment system

Pros

It allowed us to create a recurring payment program and even if the monthly payment varies or may change, it’s super simple to edit and not make any payment mistakes

Cons

Haven’t found anything to complain about

Reasons for Switching to RewardPay

Ease of use and recurring payment processing

September 2020

Amy from A Better Door and Window

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2020

Not very happy

Not very happy with reward pay because it has made my job harder with having to make corrections when customer service inform us incorrectly on how to do transactions.

Pros

It already figures in the percentage fee.

Cons

Does not inform customer what is to be charged to card holder with the percentage, just amount prior to fee. Refunds are a headache and see like you are getting charged more for them.

Reasons for Switching to RewardPay

Thought it was a better deal and our Owner knew a reps family member.

September 2020

Jeff from Living Well Hair Studio

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Budgeting Every Line Item

Overall it has saved roughly 40% - 50% of our processing fees. 50% of our transactions are debit cards which do not qualify for this program. This is typical in the salon industry since our average transaction is below $100.00. I would think that other types of businesses with higher average transactions would score better then a 40% savings since more credit cards are used and less debit cards.

Pros

Very easy to set up as well as very easy to inform our customers and staff of this new program.

Cons

I wish it would include debit cards as well

September 2020

Benjamin from Restaurant Tipico Oaxaqueno

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Excellent Service

ease of mind

Pros

Easy to use, even if you don't have experience

Cons

could improve in better rewards for current or new customers

Reasons for Switching to RewardPay

pricing