About RewardPay

RewardPay by Payroc is a cloud-based credit card processing solution designed to help businesses establish and manage an online system to accept and process payments via credit and debit cards.

RewardPay allows businesses to add a credit card processing fee to a customer’s total amount. It includes Quantic, a point-of-sale suite, which enables retail and hospitality businesses to accept payments. It offers a host of features such as mobile processing, secure transactions, eCommerce payments management and more. Additionally, the application lets enterprises process payments for products and services and ensure compliance with statutory guidelines for various card providers.

RewardPay supports integration with a virtual as...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of RewardPay

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(4)

4

3 stars

(1)

1

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

September 2020

Michael from Gray & Associates CPA PC

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Let the customers do the data entry

Pros

My favorite aspect of PayRoc is that clients go online and process their own payments. Not only does this save us about 10 minutes, but it eliminates the card security concerns they might have when providing card numbers to one of us.

Cons

We haven't yet figured out how to record deposits in QuickBooks because we don't know whether the fee was assessed to the client or to our firm.

Reasons for Switching to RewardPay

With Square and with QB Merchant, we had to do all the card payment processing. With PayRoc, the client usually does it. Sometimes, they also pay the 3% fee.

Response from Payscape

Replied July 2021

Hi, Michael. We're happy to hear you're pleased with our payment solutions.

September 2020

Brian from The chiropractic movement

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Great payment system

Pros

It allowed us to create a recurring payment program and even if the monthly payment varies or may change, it’s super simple to edit and not make any payment mistakes

Cons

Haven’t found anything to complain about

Reasons for Switching to RewardPay

Ease of use and recurring payment processing

Response from Payscape

Replied July 2021

Hi, Brian. We're happy to hear that you find our payment solutions simple to use. As a valued customer, we hope to retain your business for many years to come.

November 2021

Danielle from Association Management Professionals

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2021

Amazing Customer Service

Pros

[SENSITIVE CONTENT] is terrific! She responds quickly and is extremely thorough. I'd would highly recommend her and Payroc's services.

Cons

There is nothing I would change or like least

September 2020

Amy from A Better Door and Window

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2020

Not very happy

Not very happy with reward pay because it has made my job harder with having to make corrections when customer service inform us incorrectly on how to do transactions.

Pros

It already figures in the percentage fee.

Cons

Does not inform customer what is to be charged to card holder with the percentage, just amount prior to fee. Refunds are a headache and see like you are getting charged more for them.

Reasons for Switching to RewardPay

Thought it was a better deal and our Owner knew a reps family member.

October 2021

Coleen from Little Lash Boutique

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Highly Recommend

Pros

The customer support is outstanding! I've never had a bad experience calling in for help. Always a friendly person on the other end of the line. [SENSITIVE CONTENT] is our rep and she's always so nice and timely when responding to our emails.

Cons

Nothing that I can think of! Pretty happy overall.