Square Payments

RATING:

4.7

(2326)

About Square Payments

Square Payments is a cloud-based payment processing tool for businesses within the retail, food and beverage, and health and fitness industries. Key features include fraud prevention, dispute management, touch-free transactions, automated invoicing, and cash flow monitoring. Square Payments’ built-in analytics uses machine learning to track fraudulent activities and monitor transactions in real-time. It can send automatic alerts on suspicious activities. Automatic receipts speed up the checkout processes and ensure a digital record of all purchases is kept. Additionally, this tool comes with an activity dashboard, which consolidates all customer data and provides timely updates on sales and inventory. Square Payments is available on a per-transaction basis a...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Square Payments Pricing

Per swipe/dip/tap: 2.6% + $.10 Keyed in: 3.5% + $.15 per transaction Online & invoices: 2.9% + $.30 per transaction Custom pricing packages are also available. Contact Square for more information.

Starting price: 

$0.01 

Free trial: 

Not Available

Free version: 

Available

Square Payments digital receipts
Slide 1 of 3

Square Payments Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Square Payments

1 - 5 of 2,325 Reviews

Maia

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed February 2021

The universal payment processor

User Profile

Jarvis

Verified reviewer

Consumer Services, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

The Perfect Payment Processing Option for Small Business

My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort.

PROS

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC. It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support. I love that you are able to integrate Square into other systems for a more robust system.

CONS

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

Reason for choosing Square Payments

Because if checked off more of the boxes for what I was looking for and the cost was Amazing.

Reasons for switching to Square Payments

Paypal had so many restrictions and hold times.

Nicole

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Simply the best payment platform

PROS

Square payments are simply the best payment processor that I have used.

CONS

It has been wonderful using Square payments thus far.

Ian

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

DO NOT USE SQUARE

The worst possible experience. Do not use Square.

PROS

There are no pros.

CONS

They are thieves. This company allowed us to become users, they allowed us to process some large payments from our clients then they said we cannot use their services and are holding on to over $20,000 of valid payments. There was no reason at all provided to us. We are an IT company that has large transactions. Square support is almost impossible to contact a live person. These folks indicate now that they will hold our money for 90 days. Good for them they get great interest off of our money. I would not recommend this company to anyone.

Amy

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

Using Square to accept payments

PROS

The ease of use and quick transactions times are a must for our business. We use many volunteers to help with our sales and most either know how to use Square already or are quick to learn because Square makes it VERY easy to navigate transactions.

CONS

The only con I would say is that Square has a very long list of reports to choose from to gather the information needed for your company's bookkeeping. It sometimes becomes overwhelming as to which report to use or to find the report that you need. That being said, once you navigate the system a few times it becomes much easier to find what you need or are looking for.

Reasons for switching to Square Payments

ease of use, ease of reporting and to have all of our POS registers "match" to create a better and smooth transaction reporting