Stripe

RATING:

4.6

(3075)

About Stripe

Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online. Stripe handles key payment functions, such as subscriptions, storing cards and direct payouts to user bank accounts. It also offers solutions for mobile and web payments that are specially built for developers. Stripe enables businesses to accept international debit cards, credit cards and currencies. Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and the collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees or refund fees. Stripe provides support options such as online ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Stripe Pricing

Access a complete payments platform with simple, pay-as-you-go pricing that begins at 2.9% + 30¢ per successful card charge. Get everything you need to manage payments plus hundreds of feature updates per year with no monthly, setup, or hidden fees.

Starting price: 

$0.30 

Free trial: 

Not Available

Free version: 

Not Available

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Stripe Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Stripe

1 - 5 of 3,047 Reviews

Josh

Non-Profit Organization Management, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Best Credit Card Rate for Nonprofits

User Profile

Matthew

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Integrates seamlessly with everything

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

PROS

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen. An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

CONS

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Reason for choosing Stripe

I liked the interface and integrations a little more than Paypal plus I save a little bit on the percentage, not much but every little helps.

Reasons for switching to Stripe

Sage had a hard time integrating with things I needed, plus their interface was a bit more complex than Stripe. I first started with Stripe as a test with a few customers then made the switch within a few months.

Lauren

Computer & Network Security, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Easy To Use Payment Processor

Easy to use, a lot of integrations, and Stripe offers a lot of options for all types of businesses and needs.

PROS

Stripe integrates easily with other programs we use.

CONS

It can be a bit confusing to get set up.

Reasons for switching to Stripe

We needed a direct payment method with a new service we were using.

Ricardo

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

The unrivaled best payment processor

PROS

It was easy to set up, and it works with any business i set up.

CONS

When making a new account, if you get unlucky with a fraudulent order. It can affect your payments

Jenn

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed May 2024

The Ease of Use is Outweighed by the Inferior Customer Service Highly Discourage Supporting Stripe.

Not impressed at all. Defiantly do not recommend.

PROS

Easily set up and begin accepting debit and credit cards. Compatible with many applications to make processing and tracking simplified.

CONS

The fee's pile up. Example: If someone disputes a debit charge and the company wins the dispute a fee is still charged to the company for the dispute. Multiple emails requesting verification and reverifying information you supply multiply times shows inefficiency on Stripes behalf. Bank statements and banking information that has been the same since the beginning of the account and now in question is beyond me. The fact they have no record of information supplied multiple times is concerning.

Reason for choosing Stripe

I believed the easy integration and setup would be a benefit our company not aware of the terrible customer service.