SumUp

RATING:

4.5

(1394)

About SumUp

We believe that every business should have access to affordable, easy-to-use payment solutions, no matter their size. Back in 2012, SumUp was founded by a small team with one goal in mind – to create a world where small business owners can be successful doing what they love. Today, over 3 million businesses rely on SumUp to get paid. We give access to financial services to the millions of businesses that are considered too small for most providers. They’re as much as 10 times smaller than the smallest businesses that would be targeted by banks and traditional providers. What started out as one card reader has now turned into a range of readers, multiple remote payment solutions such as Invoices, Gift Cards, Payment Links and so much more.

SumUp Pricing

2.6% + 10¢ per transaction + $69 for the SumUp EMV Reader

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Available

SumUp POS
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SumUp Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SumUp

1 - 5 of 1,393 Reviews

Michael

Food & Beverages, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

Fivestars works sometimes

User Profile

Maor

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Awesome program, insanely loyal.

- Actually helped me so much and it's really easy to use and setup.- Helped me manage the insane amount of logins and passwords.

PROS

This is a fantastic way to accumulate and keep points at nearby stores. Nowadays, having to register for everything and remember 100 different logins and passwords is extremely frustrating. Additionally, carrying around punchcards for loyalty schemes is very inconvenient. All of that is contained in this simple small software. I appreciate how it also brings back memories of places I had forgotten. I deem it to be great!

CONS

Literally nothing to say, everything was great so far.

Kendrick

Food & Beverages, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Love SumUp

2+ years and still going, I plan on using SumUp for a long time.

PROS

I am able to take payments cash or card.

CONS

Nothing to dislike at all. This service is great.

jayne

Arts and Crafts, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Be wary of fault developing after warranty ends

PROS

It worked for a year, used very sporadically for charity events so we expected it to last.

CONS

It developed an error just outside of warranty - customer service refuse to help so we have wasted valuable charity funds on a reader used less than 10 times and now have to buy another. Poor quality, poor service, means our precious funds have gone to sum up instead of helping children so we're gutted.

karter

Hospital & Health Care, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

amazing

PROS

I love Fivestars because it's SO easy to use! All of my favorite places have fivestars at checkout and it's so easy to enter your phone number linked to your account. Sometimes you don't even need your phone number as long as you pay with a card that's linked! I love earning loyalty points!

CONS

Nothing! I love this software and I love earning loyalty points to my favorite places