All Wave Reviews

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Jose

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2021

If you're a small company just starting out this is the tool for you!

User Profile

Kari

Verified reviewer

Human Resources, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

I LOVE Wave!

Overall, I highly recommend Wave if you are running a business and want low costs and an easy way to manage your finances. My business is simple and Wave makes it so much easier for me to stay on top of things and know where I need to focus my energy.

PROS

I have been using Wave since around 2015 and my books were a mess when I first began because I was doing them (not my strength) and once I heard about Wave's bookkeeping services, I couldn't believe how affordable they were. It's super easy to set up and use, run reports and know about your financials. I tried switching to QB for about 1 month and hated it, so I switched back. Lesson learned and I'm sticking around!

CONS

One thing I had to get used to was because I had my bank account connected and until the month is reconciled, when a invoice is paid I mark it paid and then the 'payment' comes in again from banking. It was easy to catch and now my Wave bookkeeper keeps all that reconciled. Thank you!

Reason for choosing Wave

I chose Wave because of a family recommendation and how easy it was for me to set up an account and get things moving. The others may have changed, but I still recommend Wave to anyone who is looking for an easy & affordable way to get their business going.

Paul

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Definitely the best invoicing app I've ever used!

My favorite invoicing app, hands down.The invoices that are generated are super professional and detailed, the reminders are very helpful, and it is a sharp looking app with an amazing interface, just hoping for the ability to use our swipe keyboard and predictive texts in the fields that it's most useful, such as item descriptions and such.. For the first few years that I used this app on my android, it was no problem, and we were able to use Swype keyboard, predictive text and speech to text in all fields, and in one of the recent updates, this feature was removed, making it a painstaking process to have to hammer out every single character one at a time, but myself and all the other business owners that use and love this app are holding out hope that this changes like very soon! Hopefully on one of these next updates somebody cares about our feedback!

PROS

The phone app is so amazing to use, so easy and so complete..It's very easily customizable with your logo and information, and the invoices look sharp, clean & professional, with multiple options to send the invoices- PDF, links, etc.This app has become absolutely indispensable to my business.

CONS

The ONLY thing (but a major thing) that I've seen that's frustrated not only myself, but many many others that are part of a small business owner's forum, is the following-and I hope someone does something about it ASAP-In the phone app, we used to be able to use the Swype keyboard, speech to text & predictive text, making it a breeze to fill out or alter item descriptions and such.After one of these recent updates a few months ago, this capability was removed from those fields, obligating us to type one character at a time.This really killed the ease of use of this app, and while I still give it a glowing review, the truth is that if this doesn't get resolved in the near future, by next year I'll have to move on to an app that allows me to use my keyboard & speech to text to fill out these item descriptions.The only reason myself and many others have not switched is bc we've complained about it and we are all really hoping that the development team takes the 5 minutes it would take to switch this back to the way it was, and because of the fact that we all have developed a thorough item list that would be hard to start from scratch, but we are holding out hope bc it's our favorite!Please, Wave Dev team, please revert this function to it's original capabilities!

Reason for choosing Wave

I actually have QuickBooks and can use it for everything that I use wave for, but wave is just so ridiculously easy to use right off my phone, unfortunately like I mentioned above, if the capability of using swipe keyboard, speech to text, and predictive text in the item description fields is not restored in the next few updates, I might have to use my Quickbooks for more than just the accounting!

Samantha

Law Practice, 2-10 employees

Used weekly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2022

Not enough features and virtually NO customer support

It was fine when we had one part-time employee. But for all the real-life scenarios that pop up when you have full-time employees, it's useless. The customer service is also super disappointing and unhelpful. We only use it for payroll, which should not require much in terms of software so I can't imagine trying to use it for accounting.

PROS

I like how easy it was to set-up--that process was straightforward and the interface initially was easy to understand. Unfortunately as we needed to do more after adding a full-time employee, it proved impossible to work with or use.

CONS

For payroll you have no options, and even when they recognize this, they don't provide a solution. A good example--we had an employee who had maxed out her vacation hours, but we agreed to let her take a few unpaid vacation days. There was no way for us to do this within Wave (you get paid vacation time or nothing). I chatted and even emailed with various representatives--all of which were super unhelpful, and we ended up wasting a lot of time before just being told this isn't an option. That's another huge con--there is virtually no support. The chat bot is not only unhelpful, but real agents are usually unavailable or there's a 20+ minute wait. The system is also not improving like I'd expect. I was notified today that my card declined for some reason so I followed the instructions that Wave emailed me to try to fix it, and it's like someone wrote them without looking at Wave's website because none of the instructions match. Not only is there not a change payment button but there's a Q/A at the end of the page where a user specifically asked this question, and there's no answer! I kick myself for picking this software, and we're in the process of moving to Gusto right now.

Reason for choosing Wave

Price and what we thought was ease of use. Now the price has gone up to match competitors (but the features have not), so it was a mistake.

Clyde

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

The Best Cost Efficient Accounting Software

It was an excellent experience in all aspects, particularly when it came to creating the relevant financial reports

PROS

The software was a savior for our organization, as we needed something easy to understand, practical, and to be able to access and management from an online system. Wave accounting was above and beyond the best accounting software we had used to date. My absolute favorite accounting software!

CONS

Setting up the account initially was a challenging process, as the navigation was a bit difficult.

Reasons for switching to Wave

We needed a more proficient and professional way to account for the organization's funds, and to competently present accurate financial reports to our benefactors

Sheila

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Wave Accounting is the absolute best

Our experince with this program has been great and we would not use another program. Our administrative staff has been able to use the program with minimal training. We love the program and will continue to use it.

PROS

Wave is a simply to use accounting program that allows us to create invoice, receive payemnts, view and print reports and keep up with money that is owed to us. We are able to use this program for all of our accounting and bookkeeping needs. It is so easy to use and the product support is superior to other accounting programs.

CONS

There is nothing not to like about this program

Reason for choosing Wave

We chose Wave over other products based on the reviews and the easy process of setting up our business. It does everything we need and more.

Reasons for switching to Wave

The main reason was the cost. Other reasons was it is a simple, easy to use program that anyone can use.

User Profile

Laura

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Easy to create and send invoices, quotes and payments

Invoices, estimates, and receipts, along with yearly accounting tools, can be easily managed. Simple to set up, and you may include many companies in a single profile.

PROS

We were looking for a low-cost solution, and Wave met our needs for our two subsidiaries. Accounting software that doesn't break the bank. The billing and payment process runs smoothly.

CONS

I can only view reports once a year and cannot download individual reports or combine them. It's difficult to plan for cash flow in the financial realm.

Reasons for switching to Wave

Invoices should be generated and reviewed in the "drafts" section before being sent. Invoices can be sent on a regular schedule, payments can be made through credit card, and overdue invoices can be tracked. One of the greatest choices is to reconcile your bank and credit card accounts.

Josh

Food & Beverages, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2023

Grea, free, and built for Canadians

I always recommend Wave for new businesses.

PROS

first.. it is free. Hard to beat having a free accounting software, let alone one this useful.It can connect right to your bank account (if you have a good bank)invoicing is super easy and includes tracking so you know if invoices have been viewed

CONS

Nothing you can really complain about.Support is almost non-existent, but you're not paying for it and the help docs are decent enough.could be more customizable, but it is accounting software... it doesn't need to be fancy.

Reason for choosing Wave

simply put.. it did what I needed without too much hassle and all for free.

Christina

Health, Wellness and Fitness, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2023

Great free software

This is an awesome free alternative to quickbooks. It’s not quite as polished but worth the money I’m saving.

PROS

I switched from Quickbooks which god a bit expensive for me. This is a very cheap alternative which is easy to use. I was able to connect my banks and credit cards pretty easily.

CONS

I don’t like that I am unable to push a bank sync so sometimes I have to just wait. I’m also bummed that mobile receipt scanning costs extra. I was unable to sync my square account but I can do all of my accounting without it and will just have to add my square fees later.

Reason for choosing Wave

It had a lot of feature for free.

Reasons for switching to Wave

Quickbooks became too expensive when there was a free option available.

Robert

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Wave Apps Rocks

Our experience from start to finish was really good.

PROS

Wave Apps was easy to use and easy to setup. It makes our business much easier to run.

CONS

There was really nothing to not like. The product is amazing.

Reasons for switching to Wave

QuickBooks was getting expensive and hard to use.

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Accounting without Stress

Easy to use, integrate with other applications and preparation of financial reports

PROS

Super accounting application which is free, user-friendly, secure and with many features to assist in the whole accounting process for sole-proprietor or other SMEs

CONS

The fact that it is now only available in the USA and Canada, thus blocking other local currency features.

Reason for choosing Wave

We needed a system accessible to all with ease of use and automated features

Andi

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Wave Shows Me the Money!

Before I used Wave, I was behind every month on my invoicing. I hated sending invoices, and I really, REALLY hated being the Collections person, asking my clients to pay their bills. Then I found Wave, and my whole life changed. I was able to get set up super quickly, connect to my bank, add my clients' contact information, and set up the template for my invoices. Now, I have "Monthly Invoicing" on my calendar, and it takes me about 15 minutes to handle the task (instead of 2 hours). My favorite emails are, "Congrats! You Got Paid!" from Wave. I feel fantastic!

PROS

Wave has absolutely changed my business for the better. It used to take me about 2 hours a month to do my invoicing, which I hated doing, and so I avoided it. Now, I handle monthly invoicing in about 15 minutes. Plus, as new clients come in or one-off projects are completed, I can send the invoices quickly—like 5 minutes. So ease of use is absolutely the first thing I love about Wave. Second, as a small business owner, I am in charge of acquiring new clients, executing the work, invoicing for the work, and then acting as collections when clients are late in paying. With Wave, I check a simple box that sends reminders to the client when things are past due. What a relief! It's coming from "my accounting department" rather than me. Hallelujah! Third, the payment process is so easy for my clients! They can pay any way they want—check, credit card, bank, whatever. It's so easy for them, and I have had zero complaints. It's also fantastic to know when clients have (or haven't) viewed the invoice. And getting the emails from Wave announcing that I've been paid are the best emails of the day. The fact that all of this amazingness is free? That's just the icing on the cake. Thank you, Wave!

CONS

My only issue with Wave is probably a rare use-case. I manage invoicing for a client of mine. (Side note: Wave made it SO EASY for me to be an admin of her account but not the manager, and I can log into my account to access hers. It is AWESOME!) She sells programs, and her clients generally pay in one invoice. Occasionally, her clients need to pay in installments. It was not easy to set up a recurring invoice for only three months to send to the client, especially without a credit card on file. I had to create three different invoices, and label them as Installment #1, #2, etc. However, I recognize that this is probably a one-off user scenario that not many people would need. And I can't complain when the tool is free, and I found a workaround.

Reason for choosing Wave

Honestly, it seemed ridiculous to pay a monthly fee and such high service charges with ProCharge. I'm not big enough nor do I send enough invoices to justify the cost. For Invoicely, the free plan accepts PayPal payments only, so this would be difficult for many of my clients that are businesses and don't use a PayPal account. And there's no branding available. Wave just offers a perfect solution for small businesses that's free while still being robust. I love it!

Brooke

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2020

LOVE LOVE LOVE

Wave no longer integrates with CapitalOne Spark Business Checking & Savings. CapitalOne is going through some changes so I don't blame Wave too much but manually uploading bank statements every month is a hassle. Though I love Spark, I'm hopefully that Wave's banking that is coming soon will be a good future solution. I love Wave for everything else. It's the most rounded and affordable solution for my small business finances.

PROS

It's everything I need in one place. As a small business, Wave is the best solution for me. I can invoice my clients for free, and easily keep my finances up-to-date making tax season worry free.

CONS

Wave no longer integrates with CapitalOne Spark Business accounts, so I have to manually upload two bank statements every month into Wave; One for my checking and one for my savings account, both of which are Spark.

Reasons for switching to Wave

Quickbooks is too expensive and more difficult to use. Wave is a miracle.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed May 2021

Not made for Today's business market

Recommended by out bank, we tried them out. Big mistake. There is no telephone support, only chat support, which stops working about 30 minutes before closing time (they say they work 9-5 EST). Their process for us to start accepting credit cards took 3 months. Everytime we get paid online, funds get withheld until you provide supporting documentation which takes weeks to process and multiple, escalating questions. Overall, a waste of time with a system that was supposed to take the hassle out of online invoicing.

PROS

The app allows you to be able to keep track of your expenses on the go

CONS

Billing and payments: every time you get paid with their credit card system, they withhold payments until you provide supporting documentation and their back and forths take forever. You can also not connect other systems like PayPal or Stripe. So you are stuck with their merchant processing if you want to accept payments on the go.

Reason for choosing Wave

Recommended by our Bank

Reasons for switching to Wave

My bank, through WaveApp, claimed this app was easier and more streamlined.

User Profile

Laura

Verified reviewer

Photography, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed May 2022

Best accounting software to grow as a small business

The overall experience with Wave has been very good. With some hiccups on the roadmap, Wave has evolved by leaps and bounds from a pretty basic software to quite a powerhouse, even for the free version. If my business grows and I will feel the need to add more features such as payroll and tax advisor use, I will still remain a Wave believer!

PROS

I've used Wave since 2009!!! I feel like my company grew with it. It's helped me understand all I was doing right (and wrong!) financially in my business. It helps tremendously when filing monthly sales taxes. I keep a habit of staying organized, verifying all transactions and reconciling with my bank accounts. All of this, plus categorizing everything the right way makes tax time an absolute breeze - my taxes are done in two days and I don't need to freak out about it because everything is organized ahead of time and all I do is input expenses and sales.

CONS

What I least like about Wave is that a few years ago they stopped support for free accounts. Absolutely no human support whatsoever. Disagree with that big time!!! Sometimes also a bank connection will be interrupted and you cannot reconnect for many many months and since there is no support, you are left without any help. I am a small business of one person and I do not need any of the paid features that Wave offers so I could be upgraded to paid support, so I am always stuck in no human support land. It doesn't feel good, especially to someone who has used this software for as long as I have.

Reason for choosing Wave

Interface, ease of use and pricing - FREE!

Reasons for switching to Wave

Absolutely hated QuickBooks. It felt overwhelming, like I needed to go to school to learn yet another piece of software. Absolutely could not get used to the awful interface and I ditched it immediately, although I paid a few hundred dollars for a desktop version that was rendered obsolete by Intuit after 3 years. Apparently, that is quite a frequent practice from Intuit regarding QuickBooks.

User Profile

Dedre

Verified reviewer

Luxury Goods & Jewelry, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Easy to use free invoicing app, but it has limitations

Overall, besides the minor cons, it is still my favourite app to use for invoicing since it is so easy to use and straight-forward with a very slight learning curve.

PROS

We started using Wave for our small business as it was free to use, and extremely user-friendly. Setting up your database of products/services and adding customers are easy and makes sending invoices a breeze. Financial reporting is also easy with a variety of filters to use in order to produce the financially statements and/or reports based your chosen criteria. You can also send a monthly bill or statement to your customers.

CONS

Online payment gateways are limited to only 3 options, including PayPal, Stripe and Square. As a South African company, these options are not beneficial or even available in our country. So customers cannot pay invoices automatically upon receipt of the invoice. This is an inconvenience and we use a manual EFT workaround. Support and use of Wave Accounting in South Africa has been discontinued.

Reasons for switching to Wave

We were looking for something with more features than simply invoicing.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Wave Accounting

I was able to quickly send professional estimates and invoices on go and I didn't have to keep a lot of envelopes with receipts any more, I could just scan receipts and attach them to a bank transaction. Before I even get an accountant, I would easily see the performance of the business from the cash flow graphs and profit and loss graphs.

PROS

Setting reminders to be sent to clients for payment is the most important feature from wave in my opinion. Also being able to create recurring invoices you you don't have to do the same thing every week or every month. My other favorite is customer statements. Pulling out customer statements and sending to your clients gives you points in terms of professionalism. I also appreciate that when Wave stopped operating in South Africa they recommended Zoho and gave us a year of free use of Zoho. Even though I did not like changing, this was a very thoughtful move by wave.

CONS

For some reason wave starting giving limited access to its South African customers and partnered with Zoho for customers to migrate. Even though the apps are similar, they're not the same and it took a little bit of time to now learn Zoho a new app.

Reason for choosing Wave

Wave Accounting came highly recommended by friends. In addition when I first opened wave, the dashboard look simple and it was easy for me to follow.

Michael

Music, 1 employee

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2020

Wave Was/Is My Go To From QB Online

My overall experience has been great! I have to do some thinking/remembering at tax time to separate the double entries of income. I show an invoice paid by check WAVE shows that income on my account. I go to the bank and deposit, there is that check again. For the total amount of money saved, around $450-500, I will put up with it.

PROS

It is FREE in the cloud, works on ALL platforms Windows 7,10, Android, iphones. Accepts all credit cards including Amex for 2.9% I am saving $420+ yearly by not having QB, I don't have to print invoices. Since WAVE is in the cloud I email my invoices and receipts.

CONS

I wish it had more storage of customer service that has been performed in the past but I suspect that would require some expense. It only had 3 invoice templates and there wasn't much customization on those. You can't compound taxes on your invoices, let me rephrase, you can compound 1 tax but no more. Since my only taxes are State and County I found it best to compound none for fear of forgetting which one I had compounded

Reason for choosing Wave

Wave had a more complete suite of the tools I needed that were familiar to me from my experience with Quickbooks

Reasons for switching to Wave

Quickbooks Online wasn't as good as the desktop version but as long as Windows 10 is still under construction I won't chance having another desktop version made unusable due to another Windows 10 "update". I don't need to be concerned about it anymore now that I have WAVE!

Chirag

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2021

Scam alert - Worst Customer Service Ever - Free is not a good price, it actually is a worst price

Frustrating. To the point where employees are not even getting paid as promised. Money will be gone from your account but employees will not get it and you almost feel like fraud. Please stay away from this product even if you get paid to use this.

PROS

Easy to use if it works but it does not work most of the time.

CONS

1) Customer service - lowest level we have ever experienced. The careless approach, lethargic service, bank connection issues and processing delays are beyond imagination in this digital age. 2) They have many exciting features at a lucrative price but the company is in a mess and nothing works. 3) No guarantee on Payroll deposit to your employee account and we have experienced that employees are not getting paid as promised. Yes - Correct. It is that bad. 4) Bank connection issues about 95% time with most of the bank. At our CPA firm, we were recommending this software to clients. Not anymore. Stay away from this product.

Reasons for switching to Wave

1) To support Canadian product (however, it does not reflect Canadian values or standards) 2) To Provide inexpensive options to our clients

User Profile

James

Verified reviewer

Research, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2021

Best FREE Accounting and Invoicing App for Small businesses/Freelancers

WAVE is the best inexpensive mobile and cloud accounting software out there. I doubt if there is any accounting and invoicing software that can provide all of WAVE's features for free!

PROS

I use Wave Mobile App for my business' finance, for managing my income and expenses. I use wave for billing and creating invoices for my clients. After using Wave for over 2 years now, I can say it works quite well. It allows me to create client contacts, which the app automatically uses to create client record books. The interface is simple and easy to get along with. The fingerprint unlock integration is one of my best features because I am able to sign in to the app without trying hard to remember passwords or pins. Above all, I think the best thing about Wave is, you get most of the relevant features needed for FREE!

CONS

There are few hitches I encounter using wave. I am not able to write off a partly paid bill as bad debt if all attempts to reclaim the payment from my clients fail. Sometimes, people pay about 70% and fail to pay for the rest. In order to close the invoice, I will have to mark it as completely paid and doing that can overstate or affect my financial records and reports within Wave.

Reasons for switching to Wave

I always had problems with logging into my account. Also, the invoices I created on Invoicely had limited edit access. So when I found Wave, I decided to move completely.

User Profile

Jennifer

Verified reviewer

E-Learning, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Free invoicing, billing, and accounting software with paid upgrade features

I like that I can do my own bookkeeping and light accounting and this keeps me relatively sane come tax time. I highly recommend Wave to anyone who's willing to learn at least a bit about accounting! With Wave Payments and Wave Payroll, the software works well for self-employed folks just getting started and will grow with them as they add to their team.

PROS

The cost is compelling -- free! -- but beyond that I find the software is advanced enough to do what I need without being utterly overwhelming like other options. I'm not accountant and there's only so much geeking out I want to do. I can send invoices, get paid, track all my expenses and payments, handle business AND personal finances from the same account, and it all works really well with my bank and integrates decently with Stripe via Zapier.

CONS

I'd love Wave Payments to allow for payments in more than one currency. I can invoice in USD and CAD (my main), but I can only accept online payments via Wave in CAD. No biggie.

Reason for choosing Wave

In addition to the cost, I always like supporting Canadian-owned businesses.

Reasons for switching to Wave

FreshBooks pricing was too much for me, and at least back then, it didn't have the features I came to need as my business evolved. I used QB for a while for a different business and found it a complete beast. That might be great if you're an accountant but it wasn't for me. Big nope.

Corinne

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Satisfied daily user since 2015

I'm a sole proprietor of a service-based clinic, and I sell a very small amount of retail product (less than $500 per year). I use Wave to generate customer invoices, track payments, organize expense receipts, calculate taxes payable, and run reports. The app does allow for a "Personal" account which I do not currently use to my advantage but I plan to incorporate that into daily use next year to help keep better track of my overall financial situation.

PROS

Wave is free to use which makes it excellent for my small business. It has an app to facilitate easy upload of receipts for my expenses. Being cloud-based enables me to access my accounting from my clinic or my home office (or on the go) with ease in real-time. It syncs with my RBC account to import my transactions and is very user-friendly. Customer service is friendly and responsive.

CONS

My complaints about this software are very minor. There is an option to "save and send" invoices by email with a single mouse click, but to print the invoices takes three clicks. My other complaint is that there is no simple Customer Statement to print. The Customer Statement that is available shows every transaction posted, so for most of my clients there will be three entries for each visit to my clinic; one invoice date, one copay payment, and one insurance payment applied. I would prefer to be able to generate this statement showing a list which includes ONLY the invoice date and total amount charged. They are very minor complaints. I am quite pleased with this product.

Reason for choosing Wave

Wave was free, and had a nice-looking layout. I was already disappointed with Quick Books and looking to move on from that. I did consider Sage 50 because I was quite familiar with that from working in a clinic which used it, however, it was very expensive and like Quick Books had a lot of features I didn't need.

Reasons for switching to Wave

Quick books was not user-friendly and was heavily populated with features I didn't need but couldn't turn off, and I was only able to access it on a single computer. When it was time for me to pay for a new version I looked elsewhere for software that I could easily access from home.

User Profile

Arthur

Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Wave Accounting Review

An overall exceptional experience using Wave for my accounting needs. The only drawback is the automated banking transaction allocation as well as payroll management are not available in my country.

PROS

The basic version of the software is free and includes many features not found in paid versions. You don't need to purchase expensive add-ons to make it work for accounting, bookkeeping, or invoicing. Wave offers additional services that will help you improve your skills within the program. Wave automatically syncs your accounting and invoicing, making it a great choice for small businesses that want to consolidate and automate their bookkeeping and billing. Wave's invoicing capabilities are unlimited and completely free. Wave's invoicing features are also customizable and easy to use. Wave allows you to create customer profiles and send follow-up emails. You can also receive reminders and receipts for payment. Wave also offers a mobile app that lets you track and send invoices. Wave accounting has an intuitive interface that is simple to use. Wave accounting is different from other accounting software. Wave accounting is easy to use and requires no prior knowledge. It is easy to use, and you can learn quickly as you go.

CONS

Wave's accounting software can be used for free. It's a great choice if you have a small business or don't need more advanced features. Wave's functionality is limited for businesses looking to grow. Wave does not provide multiple plans to increase its functionality, which limits its scalability. It offers limited customer service. Wave Accounting offers only self-service customer support. Wave Accounting offers only one-on-one support to Accounting customers through Wave's paid Accounting Coach option.

Ibrahima sadou

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

A simplified accounting management experience with Wave Accounting

Wave Accounting is popular online accounting software designed for small businesses and entrepreneurs. It offers a range of features, such as bank account management, invoicing, and accounting, to help businesses track their money and keep track of their finances in one place. It is often praised for its intuitive user interface and free features, which makes it accessible to businesses on a budget. However, some people may find certain features to be limited or lacking compared to other more advanced accounting software.

PROS

Wave Accounting is a great online accounting platform for small businesses. It's easy to use and offers a variety of features to help you manage your finances efficiently.One of the best things about Wave is that it's free. This means that small businesses can access a professional accounting solution without having to spend a lot of money. Additionally, Wave is accessible online, which means you can access it from anywhere, anytime, which is very convenient for small businesses who want to manage their finances on the go.Wave also offers great integration with other tools like PayPal and Stripe, making it easy to manage payments and financial transactions. Additionally, Wave offers a variety of financial reports to help you understand the financial health of your business and make informed decisions.In conclusion, Wave Accounting is a great option for small businesses looking for a reliable and affordable online accounting solution. It offers a variety of features to help you effectively manage your finances and make informed business management decisions.

CONS

Wave Accounting is popular online accounting software for small businesses and freelancers. It offers a range of features, including invoicing, accounting, expense management, and payment management, all designed to help users manage their finances efficiently.However, there are a few points that can be considered disadvantages for some users:Limited Features: Although Wave Accounting offers a number of useful features for small businesses and freelancers, it may lack some advanced features that are often required by larger businesses.Confusing UI: Some users may find the UI a bit confusing at first, as it may take some getting used to.Limited support: Wave Accounting does not offer phone support, which may be a drawback for some users who prefer to speak to a live representative.In general, Wave Accounting can be a good option for small businesses and freelancers looking for affordable and easy-to-use accounting software. However, it is important to consider these potential drawbacks when deciding whether Wave Accounting is right for your specific needs.

Dane

Accounting, 1 employee

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Wave is a Great Accounting Suite - and it's FREE!

PROS

Wave is a great piece of accounting software that rivals Quickbooks and Xero. The biggest winner, which it obvious to anyone who has researched Wave as an accounting platform for their small business: it’s FREE! Both Quickbooks and Xero have fairly low-cost pricing models for small businesses that range all the way to fairly high-cost for larger businesses. Wave, on the other hand, is specifically tailored to the small business, and offers only features popular with those businesses. But, because of this, their base accounting software is completely free. Their only products you would be billed for would be payroll or credit card processing, both of which are priced competitively to Quickbooks/Intuit’s and Xero’s offerings as well. Wave also offers a lot of the same features, including automatic bank and credit card feeds, customized charts of accounts, multiple businesses on one account, smart expense categorization (software learns over time), and more.

CONS

Wave does have its limitations and is more basic than Quickbooks or Xero, especially to us accountants who can see the glaring differences. However, even as an accountant and bookkeeper, I recommend Wave to a lot of my smaller clients whose biggest consideration is cost, simply because you can’t beat free. Plus, a lot of the additional features that offerings like Quickbooks or Xero feature, smaller businesses will not always utilize anyway, so Wave fits them perfectly. All-in-all, there are no large drawbacks.

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