All WikiPro Reviews
1-25 of 31 Reviews
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Gurvinder
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
"Best ever app for texting, sms for buisness"
All my problems and issues are gone with this awesome app. This app is very easy to use and professional too.
PROSFirst of all very user-friendly and easy-to-use interface. Great app for contacting all clients and sending files and others as well. Best tool for business. This tool help with tax also. This great and powerful tool comes with so many features. this helps me to search for my customer faster in my business.
CONSAccording to me, it's the best tool in the market for business. I have never faced any issue regarding this. I recommend it to all.
Dave
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Awesome SMS Website Chat, Business Texting and Review Management Product with Affordable Pricing
Easy to set up and simple to use. Allows me to receive additional Google, Facebook, Yelp reviews, gets me leads through text, and replies to user messages instantly using templates.
PROSWikiPro helps my business reach clients faster with business SMS. WikiPro text chat is much better than any browser chat widget because we can reply to the user at any time, even if they close the browser. WikiPro also makes it very easy to request reviews with an outbound text review outreach system, as well as monitor and respond to online reviews. There are other features such as text-to-pay, SMS appointment reminder, text to e-sign. I Highly recommended this multi-function business program.
CONSThe WikiPro mobile App lacks some of the features in the web app, though it's not a deal-breaker as I can use the web app on my phone.
Carey
Real Estate, 201-500 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed August 2020
User
Easy to find app and easy to communicate
PROSEasy to find the appEasy to communicate
CONSLittle conflicted to use , Can not find the conversation history .
Grace
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2020
Handy app for tax and accounting tasks
The app is fast and simple to use. It saves us time to collect client data and information It is convenient and provides instant messaging. Even our elderly clients can easily and instantly communicate with us. It allows e-sign via SMS both on the app or on regular text messaging. Clients can view their e-signed documents on phone.
CONSIt got stuck during e-sign if the document size is too large. For example, if the file has more than 10 pages.
Vendor Response
Sometimes the signature got stuck because the PDF document is corrupt. There is no 10 page limit. Please contact wikipro support if you have issue signing a PDF document.
Replied September 2020
Wanda
Accounting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Excellent solution
KBA signature through text sold me on it.
PROSJust what I was looking for! user-friendly, quick , amazing product to contact your clients, send files and obtain signatures.
CONSIt is exactly what I was searching for. At first it needs Tutoring videos other than that is easy to navigate
Reason for choosing WikiPro
Texting capabilities Price User friendly
Reasons for switching to WikiPro
After researching I found out they were not KBA approved
xi
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Good
This software Convenient, fast and easy to use,
CONSl There is nothing wrong with this software, I think it works well
zishun
Legal Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
WikiPro Review
Great solutions for business to customer communication
PROSeasy to use, love their text to landline feature, no app installation needed
CONShope it can build in more texting features for future.
qiuyang
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Very good software
its a great app to use for my business!.
PROSThis software is very easy to use.its full-features.
CONSi can signed documents anytime anywhere.and I can send photo.
Savannah
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
I was shocked and impressed
I've been very impressed so far! I asked for a feature that was unavailable. Less than a month later they created it and took the time to email me personally about it!
PROSIt's easy to use and our customers love it. I really like that it's the same number as our office number and not some weird number. I also like that there's automation, but we can also text customers back and forth if needed
CONSI wish the document send and receive were encrypted, but this isn't an end of the world feature for us.
Vendor Response
Thank you for the nice review. Please continue to provide all the feedbacks and we are working to improve our system constantly. As for document send, we added the passcode protection option. Please check it out.
Replied February 2021
Alex
Financial Services, 5,001-10,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
It will be a big deal in the future
It is very different compared to other CPAs when utilizing Wikipro, it is very professional, organized, and efficient. Every CPA should consider using a powerful tool with so many great functions like wikipro.
PROSThe software integrates esign & document management function to make the signing process much easier. Also I can have an unique channel to communicate with my CPA and I know my questions will be answered professionally.
CONSIn my opinion as software, there are always things can be improved and small bugs needs to be fixed.
QIQI
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
This App is user friendly
It helps me get my tax done
PROSEasy to communicate; easy to reach professionals; efficient
CONSIt updates a little frequently. But 99% of the APP I liked it.
Lisbeth
Verified reviewer
Telecommunications, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
comunicacion express
Excelente, ya que es una plataforma de comunicación con la cual puedes enviar facturas y mensajes de texto comerciales
PROSCreo que es un excelente herramienta que ayuda a ahorrar tiempo y cuenta con buenas ventajas como el chatear con los clientes desde el teléfono fijo de tu empresa con facilidad, enviar rápidamente enlaces de pago y recordatorios. Cuenta con un precio asequible y excelentes funciones.
CONShasta el momento no le e encontrado ningún inconveniente
Reason for choosing WikiPro
Porque tiene un precio asequible y es una excelente herramienta para comunicarse
Hong
Education Management, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great tool
I can easily use this useful app. It is very efficient to work with.
PROSConvenience! I like to use this app because it is simple and easy to handle.
CONSI didn’t find some thing I like least so far.
Reason for choosing WikiPro
It is easy to learn and very useful.
Santiago
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Impressive
WikiPro has made our lives easier. Selling is fun again. Requesting signatures, documents, photos has never been easier. I would recommend WikiPro to everyone.
PROSBeing able to use my office number as a texting number was very impressive. I was able to save money and time when collecting e-signatures. I don’t have to wait weeks to receive those important signatures to process policies.
CONSI like everything about WikiPro. Easy to use and I live texting clients from out main office number.
Reasons for switching to WikiPro
E-signatures
Vivi
Management Consulting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
SAFETY APP
everything good
PROSCan protect my private information, reply very promptly
CONStoo expensive too bule too darker too small
jack
Design, 1 employee
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Remotely getting things done.
The fact that i don't have to drive to the see my cpa to get my tax done.
CONSthe interface can use a better face. other than that. its pretty good.
zeyang
Computer Hardware, 10,000+ employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
review as a user
it is a good software with communicate with clients. it has document esign which has stand it out, or there will be no differences with wechat
PROSinstant message and remote esign document
CONSsometimes the app lost the history contents, and it does not pop up the message when there is actually new message
Bert
Accounting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2021
So very helpful
Very glad I gave it a chance. Don't want to not use it for my business.
PROSTexting but the app lets me create them like Emailing. E-sign via texting E-pay via text Sending large, definable group text messages
CONSCost seemed a little high at first, especially since I wont use it much for a few months during each year. Learning app was very challenging & frustrating
Daniel
Law Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great tools for legal professional
The support is super. [SENSITIVE CONTENT HIDDEN] is always here to help us.
PROSMore and more of our clients are using texting as the way to communicate. Having out main number as the texting number makes our job much easier.
CONSSo far we have not found any deficiency yet.
Aiqin
Verified reviewer
Logistics and Supply Chain, 10,000+ employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Great software
I like it a lot. Easy to use
PROSWhat I like the most about it is Easy to use, friendly interface.
CONSThe least I like this software? Not much to complain
Cecilia
Financial Services, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Excellent
Easy, user friendly and get response quickly
CONSFont is small, wish it can be enlarge as we are the elder group to use the app.
Joe
Hospital & Health Care, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
Good app
East to communicate with my accountant .
CONSIt is real simple and easy to use. Either the chat or the file transfer
hsueh
Wholesale, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
time saving app!
very prompt and convenient. great app for companies of any size. excellent customer service
CONSphoto & doc upload takes some time and unable to upload multiple at once
Vendor Response
Thanks for your feedback. Actually we allow multiple files upload, you just need to click the buttons to upload more files.
Replied September 2020
jiangmin
Real Estate, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Ranch Estate Inc
It is very convenient to contact when I have questions
CONSShould to post more informations on discovery
Nicole
Wholesale, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
useful good app
My business problems are solved by WikiPro, the stuff are very professional and friendly, [SENSITIVE CONTENT HIDDEN] helped us a lot and always reply very fast. The app is easy to use, has all the functions we need. I recommend the APP!
PROSthe app is user friendly and has all the functions that I need.
CONSi missed the notification sometimes, there are notifications in the app but its not showing on the icon.