I have nothing but good things to say. Again, this software and support from Parking Boss has differentiated us from other security patrol companies in our area. We are to the point now where we won't take on a client that has parking issues that doesn't use Parking Boss.

After researching parking enforcement softwares, Parking Boss seemed like a no-brainer. I am owner of a security franchise. We were previously tracking parking violations in communities using Google Sheets. It was a disaster. Parking Boss has not only allowed us to secure more properties, it cuts time off of patrols at properties that have parking issues. I am the owner of a small security franchise, and since recommending Parking Boss to other franchisees, they have adopted it as well. I will continue to do so.

The only downfall I've seen so far is the lack of multiple thresholds for clients with multiple types of parking violations, but Parking Boss is going to be implementing this shortly.

Wonderful! We were one of the first condominiums that started to use Parking Boss for parking monitoring and provided feedback to the owners when the software first rolled out. We are happy with the software.

We like that the parking program is virtual and accessible to our residents and their guest 24 hours/7 days a week. I am able to access the software as the Administrator from my phone and assist my residents. It allows us to monitor the residents and their guest, it provides us with documentation that we may have unauthorized occupants.

We would like for the software to be more adaptable and allow special parking permits to be extended more than once. It would also be more convenient if we are able to just click a button to renew a parking permit that may have expired, rather than having to enter the information all over again.

I believe the concept is wonderful and so far most of our residents have given the thumbs up. Inputting all of the information is incredible time consuming especially with almost 1000 residents at my property. Hopefully the inputting of information can become more efficient.

Ease of monitoring registered automobiles.

Inputting initial information is very time consuming.

Overall, Parking Boss has been a great help with any, and all parking at our property. We are easily able to reach out to the vehicles that are violating parking rules (Wrong parking spot, parked in a fire lane) so long as they have a parking permit. This has made it so we have to tow less, while keeping compliance much higher

- Ease of use. The website is simple, and can be navigated with ease - Privacy. Anyone with a parking permit will only have a parking spot, and license plate displayed if the QR code is scanned by anyone who is not an administrator for that particular parking portfolio. - Easy to keep track of vehicles and reach out to whoever is violating any parking rules or assigned spots before resorting to towing the vehicle - Parking spots can be set up ahead of time when setting up the software

- Searching up parking permit information is based on either permit, apartment, license plate, or parking spot. You can not just type what information you have into a single search bar. You must select the specific field you are searching in - Parking violations time out under the violation tab and will have to be searched directly by permit number, license plate, or violation number - Some features on the website are not immediately clear what they do.

We had major parking problem for years at our townhome association. We looked into this software for over a year and decided to give it a try. Today all streets at our closed gated community are perfectly clear, everyone got tired of scratching violation stickers off their windows, it works better than towing and actually towing infractions were reduced by 90% since Parking Boss introduction. Staff is absolutely amazing and responds really fast with all questions we have. Also they always try to implement ideas we have to better functionality for our community. It is perfect solution for any type of community

Ease of use, keeps the history of every violation or infraction, customized to any HOA type, promotes self-inforcement

Iphone App would be very beneficial, more compatibility with Apple products

Before we had had parking boss we were having issues where residence could not find parking.There are a lot of businesses and shopping centers in our area and their clients would park their vehicles on our property.Parking boss gave us the tools (parking stickers and their online software) to identify residents and guest so we now know which vehicle should be on our property and which one is not allowed. Our residence now have plenty of places to park because unregistered vehicles get towed.

There is nothing I don't like about Parking Boss.

Loving it so far.

Love that Parking Boss does my old job for me, before I would have to meet unit owners and their guests at all hours of the night. Also we are able to let unit owners use Guest registration until they have received their updated registration from motor vehicle with their units address. I love the ease of looking up units parking info anytime day or night. Six different color Decals make it very easy because we have six building, so each is color coded.

The Parking Boss App does not give you the option to look up the make of a vehicle if needed, in a emergency.

We use this software to help control parking issues at our high rise office building. The customers love the ability to print their parking pass at home and then go straight to parking and their meeting without extra steps.

The software is extremely user friendly. The finished product (parking passes) are very professional looking. The customer service staff is extremely helpful and fast if you encounter an issue.

Would love for there to be a few more characters in the parking pass name I give. Would love to be able to limit the amount of passes that can be printed.

We are able to identify the violators much more quickly with the system. The smart decal is important because you can scan it and get all of the information you need.

The fact that you can use multiple ways to search and find users is important. You may have the license plate but not the unit number. This just ties everything into one which makes it a breeze to navigate.

It too me to some time to understand how to navigate the violation aspect. Like actually imposing the violation. But once you learn, its pretty simple. And if you come across a problem. You can always call or email for immediate help.

It allows us to cut down on people parking on the street which help our streets clean for an emergency

It is easy to use for everyone There are many ways that it can be used. We have several people that can use to register people which helps.

They should have an app for the enforcer

Overall satisfied with the cost and ease of use.

The cost of the program is one of the benefits. It appears to have the ability to unlock more features depending on the level of the subscription. We mainly use the guest past feature to unforce our future resident parking. The ability to search through history helps identify repeat offenders and the banned vehicle list is great for courtesy patrol to identify unwanted vehicles/ trespassers.

I am unsure if all vehicle information is saved or purged. The banned vehicle and safe vehicle option appear to be the only permanent saved history.

I manage HOA communities and use this at one property right now. We love it, and even though it is having issues now, the CS team is working on it, and helping us resolve the matter.

this product was very user friendly, and was easy to train on.

only complaint is when it doesn't allow my residents to safelist

MY TOWING CO. AND TEAM LIKE THIS SYTEM.. IT MAKES PROPERTY MANAGEMENT EASIER.

EASY TO NAVIGATE AND GREAT FOR OUR DRIVERS OUT PATROLING PROPERTIES JOB EASIER

CANT THINK OF ANY OTHER THAN RESIDENTS OF PROPERTIES NOT REGISTARING VEHCLES .. WHEN STICKERS ARE SENT THERE SHOULD BE CLEAR INTRUCTIONS FOR THEM(INSTRUCTIOS FOR DUMMIES) THEY THINK THEY PUT A STICKER ON CAR AND IT MAGICLY APPEARS IN PARKING BOSS.

I use it daily and can always find answers. I love it.

Easy to use and understand and use; convenient.

Nothing. It works well for our community and management service.

We are helping our residents ensure there is adequate parking available to them by concentrating on the violators and following up with them.

I love all the aspects of this program. You can update parking permits, see visitor parking and all violations.

Sometimes the officers make mistakes inputting the information and there is no way to change it. You can edit the information though

It's user friendly, easy to search and check reports.

It doesn't email expiration reminders and you can't search by name nor contact information.

we (my department) went from spending 2-4 hours a night logging info to 30 minutes.

Easy to use from a smartphone, instant updates, and organizes like a dream. Finding addresses, license plate numbers, tag numbers, etc can be done in seconds, even at night.

Parking Boss has helped us become more efficient managing our parking for our residents and guests.

I like how seamless it is for my property management team and our parking services team to manage our parking for our residents and guests.

I don't have any cons about this software

It is an exceptional product

The reports, the control of vehicles per resident at the parking lot

Parking activity, control of vehicles on the property

Ease of use. Great support. The staff has been helpful and pleasant with any request or concern I have had.

The only issue we have had is with changing the banking.

Amazing and I enjoy utilizing this software.

I love the general simplistic and minimalist layout and design. I've rarely if ever encountered an error and all of those errors were user error. The software is fast and easily customizable to suit the needs of each property.

I can't say that there are any cons. It just works.

Our previously chaotic parking lot is now much better and organized. The association has more control in who live here , and how and who is using the parking lot .

Ease of navigation, precise information, excellent costumer service and support.

It does not have a hierarchy management. For example, the members of the board of directors registered as a manager in the system should have more control than any member of the property management (authorized as a manager ) to make changes in the system or to obtain information from it.

This software truly helps with our external and internal visitors. The ease of setting up and emailing is awesome!

The ability to email the visitor parking pass.

the only con that I notice is not having adequate space to write instructions (departmental).

Parking Boss has made managing parking easier. The website makes it easy for residents and managers to issue permits for the residents and their guests. I have not worked with any parking app that works better.

Ease of use.

Needs a app for smart phones

Simple interface that helped eliminate excessive congestion in our property parking.

Could benefit through more informative documents to provide customers with.