Parking Boss vs SMS Valet

RATING:

4.8

(108)

Parking Boss has 108 reviews and a rating of 4.79 / 5 stars vs SMS Valet which has 16 reviews and a rating of 4.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (108)
4.9 (16)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 1, 2023
July 30, 2021
Pros/Cons
  • Pros

  • We like that the parking program is virtual and accessible to our residents and their guest 24 hours/7 days a week.
  • I love the ease of looking up units parking info anytime day or night. Six different color Decals make it very easy because we have six building, so each is color coded.
  • Cons

  • Unable to re-issue decals or remove vehicles placed on a residents or address in error.
  • It is hard to remember to deactivate residents upon move out.
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  • Pros

  • It is easy to use and train to. The reporting features are robust and fulfill our needs.
  • The ease in which to use the program. I love having the ability to tailor the software to what works best and easier for our team.
  • Cons

  • If there was one thing missing it would definitely be the lack of the iOS app. I know the Apple store royalties are not completely fair.
  • Not ideal for high volume accounts. Takes more staff and labor to manage the system.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos