EZFacility vs Sportsman Web

RATING:

4.5

(123)

EZFacility has 123 reviews and a rating of 4.45 / 5 stars vs Sportsman Web which has 37 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (123)
4.2 (37)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 29, 2024
May 12, 2023
Pros/Cons
  • Pros

  • I like the schedule feature, I like that I can see what is going on in the entire facility at all times. That is a very nice feature.
  • User Friendly, good payment tracking system, good scheduling system. Customer Support is excellent.
  • Cons

  • If the check-in screen is not selected and a member scans in, it can be a problem. If you do not have at least 2 computers at your front desk, a lot of members will not get checked in.
  • It is not very intuitive for customers to use (especially new customers) I constantly receive calls and emails complaining about how new customers are unable to register for training.
Read all user reviews
  • Pros

  • The interface is easy to understand and use and it doesn't take much time to train new employees to use it.
  • It's pretty user friendly once you dive into the software. Customer support goes above and beyond.
  • Cons

  • Not agreeing with some of their picks to begin with and going along with them just because you have the app and they turn out bad LOL.
  • I think it's a conversation we need to have with Sportsman to see if there is something we are unsure about.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos