ManageEngine ADSelfService Plus vs CyberArk Privileged Access Manager

RATING:

4.6

(47)

ManageEngine ADSelfService Plus has 47 reviews and a rating of 4.62 / 5 stars vs CyberArk Privileged Access Manager which has 20 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (47)
4.3 (20)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 5, 2023
September 1, 2023
Pros/Cons
  • Pros

  • Easy to use for end users although the UI for admins can be improved.
  • Free for 50 users or less (reasonably priced above that). Easy way for MAC users to reset domain passwords.
  • Cons

  • I'll let you know if I find anything to complain about.
  • Reset is based on questions which a few end-users forget the answer to.
Read all user reviews
  • Pros

  • Idaptive makes it easy for us to sign in and out of all the programs we need with just a single click, saving time and energy for a very, very busy Visitors Services department.
  • Easy to use, scale and maintain vs. our old custom in-house solution.
  • Cons

  • It can sometimes fail without warning, looking like it worked but in fact keeping you signed out of many products and forcing a restart. This is not a common issue.
  • Partially bad performance in admin portal. Some missing convenience features (most of them are planned to be implemented in the future).
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos