Secret Server Password Manager vs Zoho Vault

RATING:

4.7

(23)

Secret Server Password Manager has 23 reviews and a rating of 4.7 / 5 stars vs Zoho Vault which has 43 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (23)
4.6 (43)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 9, 2024
January 18, 2023
Pros/Cons
  • Pros

  • This tool is very easy to use and has a Chrome Extension that makes it even more amazing.
  • We just imported everything from our old password manager and that was a very easy process. Overall, it's a very solid option.
  • Cons

  • That being said, the licensing cost is the worst part for our company as it is set to double at our upcoming renewal.
  • The training could be updated to match the new GUI interface and be interactive. It's very dry and while the videos are short, they seem longer due to no interactive learning.
Read all user reviews
  • Pros

  • There customer service department is prompt and courteous.
  • That it is free, and easy to use. And that it is so multi-platform, though I haven't used the Android platform much.
  • Cons

  • There can also be a slight delay for team members accessing credentials via the toolbar extension when updates are made via the admin account.
  • Sometimes the sync doesn't work and you are unable to use the auto login to actually login to the site. It can be frustrating having to wait for the sync to happen.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos