About Jamf Pro

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition. The application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment. Jamf Pro enables teams to collect hardware, software and secu...
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Jamf Pro dashboard

Jamf Pro User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 486 reviews

User Profile

Daniel

Verified reviewer

Company size: 2-10 employees

Industry: Individual & Family Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Functionality

out of 5

September 2019

the best MDM for Apple devices

using to manage multiple iPads at multiple locations and keep software up to date

Pros

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Reasons for choosing Jamf Pro

price, better integration with Apple devices

Mirko

Company size: 1,001-5,000 employees

Industry: Banking

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Beste Produkt womit ich bisher gearbeitet habe

Mit jamf ist Zero Touch Deployment kein Traum mehr und in Corona Zeiten eine starke Erleichterung und Zeitersparnis.

Pros

Endlich können wir die Apple-Endgeräte professionell betreuen. Die Community ist der Wahnsinn und ich habe in den letzten 12 Monaten sehr viel gelernt.

Cons

Die Übersetzungen von Englischen ins Deutsche hauen nicht immer hin. Das ist vor allem beim jamf 100 Course aufgefallen.

Reasons for choosing Jamf Pro

jamf hat den besten Eindruck gemacht, auch wenn es ziemlich teuer ist. Aber die Investition hat sich gelohnt!

Reasons for switching to Jamf Pro

Suche nach MDM und einem Tool was für Apple Produkte geegneit ist.

Mike

Company size: 501-1,000 employees

Industry: Consumer Electronics

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
1

Functionality

out of 5

February 2020

Terrible User Experience - Would Not Recommend to Admins and Companies

I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros

Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons

The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

Paul

Company size: 201-500 employees

Industry: Graphic Design

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

Super Management Tool

Pros

Das Bereitstellen neuer Systeme und die anschließende Wartung ist einfach super einfach.

Cons

Ich wünsche mir, dass der Jamf App Catalog verbessert wird. Aktuell fühlt sich das noch sehr nach Beta an.

Reasons for switching to Jamf Pro

Jamf ist für Apple Produkte gemacht, Intune ist auf macOS adaptiert worden

Adrian

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Der Standard im Apple Device Management

Pros

Die flexibilität und der ausgezeichnete Support

Cons

Teilweise schleichen sich wieder Fehler ein, die schon mal behoben wurden.

Reasons for switching to Jamf Pro

Die vorherige Lösung war nicht optimal für die Verwendung von Apple Geräten zugeschnitten und sehr unflexibel.

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