About Jamf Pro

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.

The application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.

Jamf Pro enables teams to collect hardware, so...


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Supported Operating System(s):

Web browser (OS agnostic)

344 Reviews of Jamf Pro

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(236)

236

4 stars

(98)

98

3 stars

(9)

9

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 344 results

September 2019

Daniel from TSOLife

Verified Reviewer

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

September 2019

the best MDM for Apple devices

using to manage multiple iPads at multiple locations and keep software up to date

Pros

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Reasons for Choosing Jamf Pro

price, better integration with Apple devices

October 2019

Andrew from Elkhart Community Schools

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Best Management Software on the Market!

Pros

This software allows you to manage several computers as well as iPads from it's friendly user interface. We've implemented it successfully in our schools (over 20 locations) and it is a tremendous help. We've been able to use this software to deploy programs and applications without having to hand install them on multiple computers/iPads..it's a HUGE time saver.

Cons

There really isn't too much to not like about this software. Their support team is friendly/knowledgeable, they stand by their product, and it is easy to use.

February 2020

Mike from Epson America, Inc.

Company Size: 501-1,000 employees

Industry: Consumer Electronics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Functionality

1.0

February 2020

Terrible User Experience - Would Not Recommend to Admins and Companies

I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros

Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons

The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

May 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Easy iPad Management

Easy to setup - Easy to use - Intuitive and Extremely Agile

Pros

Jampf Pro makes it easy for our school to deploy, track, and manage a sustainable fleet of Apple products. Its Self-Service app management catalog makes it easy to install and push out apps based on users and control iOS updates remotely without having to collect and manually update managed devices. Control of the products remains within the IT department and enables high-level security settings to ensure safe usage of the device.

Cons

I love the Jamf Pro software and wish that it was a more universal device management system that went beyond just Apple products. It is a pain point within or organization to have utilize multiple device management systems due to different hardware.

December 2019

Isaac from Mann Consulting

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2019

Best software for managing macs hands down

We’re managing and securing thousands of customer Macs with this software.

Pros

Jams Pro always provides 0 day support, we use it to manage our customers fleets. At least 50 instances managing 20,000 devices total. They always provide the latest features from apple without any delay or wait like other MDM vendors.

Cons

There are a number of legacy features or manual setup steps that can be confusing. Also some of the features assume Active Directory which isn’t alway common with most organizations.

Reasons for Choosing Jamf Pro

Better mac support, hands down.