ManageEngine Patch Management Plus is a game-changer. Its intuitive interface, automated patching, insightful reports, and robust security features make it indispensable for efficient IT management. A must-have for IT professionals.

While ManageEngine Patch Manager Plus offers numerous benefits, one potential drawback is its learning curve for advanced configurations, requiring a bit more familiarity and time investment.

Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.

To me what makes this product so great is it does NOT utilize the built in Windows Update service that has been giving us trouble for so long. ME uses their own agent / service. This has made the patching process a lot smoother during our trial. The management console is also super user friendly and very easy to navigate.

it made our patch scheduling for production servers a bit difficult because there is no option to manually click install when ready to start installation. instead we are relying on detailed auto install policies which work for us but this is the biggest limitation I have see thus far.

So far it has been great! We have it deployed to most of our clients and our able to shore up thier patches and find PCs that are stuck on patching

Dashboard was great! The reporting really helps with knowing what is happening without digging and digging.

Deployment as with any could be a challange.

The product is functional and is a good replacement for a standard WSUS implementation. However some issues mean this product makes assesing the actual state of your endpoints difficult.

The product is affordable and the dashboard when logging in gives a good overview.

Machines with the agent installed and functioning would lose connection to the console, troubleshooting on the workstation showed no issue and the only way to resolve was to re-install. This meant we couldn't trust the reporting from the product 100%

Ease of deployment to all servers are workstations through manual deployments and auto-deployment rules. Third-party application deployment is a plus and the scanning regularly includes all the assets.

There are some limitations for Java updates as we need to upload the patches manually. Another issue is with some agent uninstallation from the clients. Some agents are stubborn and do not uninstall easily.

The ability to schedule custom jobs for workstations versus servers greatly helps. The custom jobs including being able to use wake-on-lan to update the machines after business hours. We are a small IT staff and I handle all of the infrastructure related tasks including updates. This has greatly reduced the time I spend each week getting updates/patches deployed. After using it for a while there is very little effort needed in getting deployments scheduled.

The ability to download and deploy patches with ease for both Windows and OSX.

It took a little getting used to but that is probably my fault for not reading and going through the demo.

Patch Manager Plus is a mature and stable platform for patching. Their 3rd party patching catalog is extensive and as a whole, the product just works. Definitely dive into comparing them with *any* other stand-alone patching tool and their price/performance easily wins out. Coupled with their rapid support, nothing else fit our need as well.

There are some convoluted settings and schedules that could use clarification as well as an entire UI/UX refresh. There's nothing "bad" about it, but it does get in the way of the product's great core functionality.

its saves my time and users time and essay to use fast working

ManageEngine Patch Manager is so essay to use and very handy and it is very important to do patch update

except pricing we didn't find any issue hear product works very fine

I am still running a trial but so far I am very impressed, it eases the work for patch management immensely, and helps us focus on clients that have fallen behind in patching.

The ability to effortlessly patch servers and workstations with windows patches as well as a huge number of 3rd party software.

filters and settings are not reused from one menu to another nor between users. meaning that all users have to set up the same filters in all menus.

ManageEngine was easy to set up and deploy. There were many options on how to deploy to an endpoint.

ManageEngine's reporting could be better.

Very easy to setup and start deploying the agents. Great to have the option to test and approve patches or just automatically approve. Easy to see available and missing patches and the health of the systems.

A bit of a problem with the Mac agent deployment at a large scale, we had to come up with our own script for it, it clearly shows Macs are not the focus. Some views have a delay in refreshing so you sometimes end up seeing a computer with Patch Completed status but with Patches Missing in a different tab, only to go to the systems tab and see that it says 0 for the number of the missing patches.

Patch Manager Plus is fairly easy to configure and automatically deploys Microsoft and third party patches.

The only downside I see is that there isn't much explanation as to why some deployments fail and sometimes it takes a while to find a solution.

Overall I would highly recommend the product for patch management, which can be used in both domain and workgroup environments. It offers good value for money, for the amount of time saved.

We used the cloud hosted product, it was very easy to set up and deploy to all of our endpoints. The software makes it easy to identify machines which are missing critical patches, so that you can focus on fixing the high priority cases. Using a distribution server means that you can save on bandwidth, which is a useful benefit in some use-cases. Patch scheduling and behaviour is customisable, e.g. auto reboot can be enabled/disabled.

Technical support has been a poor experience for us, it can take a lot of time to resolve issues, or to ensure they look at your problem in more detail. The interface is a little bit slow/clunky, it could be more intuitive. The failure reasons for deployment tasks can be unclear, or if an agent isn't behaving as expected it can be tricky to pinpoint the issue.

While we are an SCCM shop, the use of Patch Manager Plus is amazing. It is easy to use from reporting to pushing patches, querying workstations, and setting up automated deployment rules. This tool has helped us "set it and forgot it" as it just runs (at least for the workstations that can be managed that way). ManageEngine is always looking to better their products and that is what I like about them.

I feel the on-premises Patch Manager Plus environment runs a little slow from a web server and SQL connection. While both servers have plenty of power, just seems the software should respond quicker. This is why we are moving to Patch Manager Plus in the cloud as it is super fast.

this tool has helped us keep our remote systems patched

we are now able to patch systems that are remote, a VPN connection is required, we have had a large increase in remote users and this tool helps us keep the remote systems patched, the reboot options gives the end user flexibility on reboot time

dashboard is not that user friendly, takes some time to figure out certain tasks

Our Partners and their varied End-client experience no oversight of Success/Failure of patch deployment from SCCM. On the contrary, ME PatchManager Plus makes the job much easier and full control of Patch Deployment via Policies.

Simplified UI, Easy to Setup & Navigate, No need of expensive Consultant for setting up Patch Deployment, Policy based patch Deployment, Great Roadmap, Chat support is Awesome and always pro-active recommendations from ManageEngine.

Nothing at all, Everything is perfect with PatchManager Plus

It automates the deployment of security patches and updates, reducing the manual effort required to keep systems secure. Our Patch Manager Plus supports various platforms, including Windows, macOS, Linux, and third-party applications, making it suitable for heterogeneous IT environments. The tool can scan systems for vulnerabilities and prioritize patch deployment based on the criticality of identified vulnerabilities The manages updates for third-party applications, reducing security risks associated with unpatched software.

The extensive feature set may require time to learn.

The deployment method is great. I really like the fact that it does a inventory scan via agent to show what patches are installed and missing. The granular way of targeting a host or group via custom group and AD groups make patching easier to deal with. WOL, remote reboot, and shutdown is nice to have. Agent deployment comes with several choices from manual, GPO, to pushing out from console.

I think the reporting could be better. I would be good to see better logs/error message when things fail to install whether it an agent or patch deployment.

Because of its amazing value, we can add it to our current suite of solutions without having to divert a sizable portion of our cash from other cybersecurity projects. Using this tool, I can deploy changes without worrying. The dashboard is simple and simply displays pertinent information. Everything has always been top-notch, including the user interface and assistance.

Manage Engines Patch Manager Plus is an automated multi-OS patch management system that can be deployed on-premises or in the cloud according on our requirements. It's convenient to get a fast overview of each endpoint's patch installation process. I could also display a limited set of results by using a filter.

Too many fresh builds were made available in too short a time. It takes too long, and you also have to update the linked endpoints. Users who work remotely may wait to get updates until they are in person at the workplace. Learning the vast feature set could take some time.

Overall it seems that this is absolutely a winner and we will most likely pull the trigger and purchase it.

We liked how easy it was to setup the POC, install the agents and deploy first patch. It was done in a matter of minutes. The console is well laid out and has a lot of reminders of frequently used features or questions. We also liked that it does not rely on the monolithic Windows Updates subsystem which of course is the whole culprit for most IT professionals looking somewhere else to address this issue. Having the ability to patch 3rd party software automatically is also another plus.

As easy as it looks to get up and running it could also be easy to get lost among the 10s of features it has. Take the time to read through the documentation as it will have detailed instructions on how to configure most tasks according to your needs. For us having yet another agent to deploy would be another con, but then again most software now days have one and this one seems to be very lightweight.

I would say the best thing about this solution is the support. I've dealt with many software provider. overall manage engine have the best 1st contact/ level 1 support.

The interface is thought through thoroughly, every option I could imagine it is already there.

Had to think hard about this one, can't saw that I hate anything really, however that automate patch deployment and test and approve took me a few hours to fully understand.

This product is easy to use with user friendly UI and good features to help secure both Cloud and On Premises end points.

Have not used cloud base app yet so can't say anything but it should be good.

This product enables departments to study workflows and create reliable reports based on real-time insights. Integration with operating system and third part application is effective. Production has increased and the workflow ecosystem performance has improved.

ManageEngine Patch Manager Plus monitors performance of the applications from the premises and cloud based servers. It provides immediate solution to poor performing networking systems. It tests all the patches before deployment to curd risks that may occur

The learning curve of mastering the operations of tis platform is complex. Cost of deployment is relatively high.

Patching computers during covid which were never designed to be used offsite.

Being able to patch end users over the internet and not using our VPN or depending on our users to be connected to the VPN all the time.

Interface is sometimes hard to find things, they are fixing it but still a ways to go.

PMP has become an essential administrative application which improves security and saves time and energy.

Automation tools. The 'Automate Patch Deployment' mechanism of the software is instrumental in maintaining secure infrastructure without sinking time into manually managing updates.

The setup, teardown, migration and maintenance of the software in an on-prem installation using built-in binaries and tools can be clunky and hard to understand.