About Hapana

OneFitStop is a cloud-based fitness management platform for gyms, personal trainers, yoga centers, dance academies, martial arts studios and sports coaches. The solution can be accessed on smartphones and tablets using the mobile app. The tool helps users with client management, online booking, scheduling, reporting, lead management and messaging. OneFitStop offers advertising features which include personalized web pages and a directory listing. Users can also create programs, set fitness goals and track performance for their clients. The ability to capture progress photos and manage performance assessments are also provided within the solution. OneFitStop offers a payment gateway so that clients can pay for classes online. Users can also track payment status...

Hapana Pricing

Starting price: 

$185.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Sophisticated payments collection, point-of-sale and memberships management. Enable your clients to easily book into your services from classes, appointments, rooms or workshops.

Hapana User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 22 reviews

Anonymous

Company size: 501-1,000 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2018

OneFitStop has allowed me to reduce my office time to train more clients

Pros

OneFitStop was easy to learn and is wonderful to use! The software is very customizable and keeps me organized.

Cons

So far I've had great success with every feature and tool within the software and have no complaints thus far.

Christopher

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2020

Really enjoying OneFitStop and our members love the App they developed for us!

Fantastic!! Really looking forward to a strong partnership in 2021!

Pros

The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.

Cons

Integration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!

Reasons for choosing Hapana

Worked really well, did everything we needed it to do and a strong connection with the team at OneFitStop as soon as we met them.

Reasons for switching to Hapana

Mindbody is old in both technology and customer focus. Average experiences over and over again and then they wanted to bill us over $250 extra per month to use video sodtware inside the MBO system - during the COVID shutdown. Very happy to make the switch to a newer and more team focused company like OneFitStop. I can highly recommend making the switch if you are sick of dealing with Mindbody!

Matt

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

September 2022

Great product

Overall very happy. Not the cheapest going around but definitely fully stacked with features. We are happy we made the move, and are looking forward to utilising even more of the features included in our Hapana package in the near future. Would recommend.

Pros

- Easy integration from previous studio management software - Loads of features - Good integration with social media, email - Automated marketing system is fantastic

Cons

- Somewhat lacklustre customer support when compared to other providers, particularly via phone - Issues can take days and weeks to resolve via email - Some ongoing teething issues but most get worked out quickly

Aaron

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

August 2022

Hapana - Avoid

If I was able to give a negative score for Hapana, as an overall assessment of this software, as well as the company, I would. 0/10 seems too kind.

Pros

None. (I need to use 40 characters to complete)

Cons

It simply doesn't work as an effective tool for managing your business. Unfortunately, as part of the BFT franchise, we are stuck with a system that simply 'isn't good enough!'

Trisha

Company size: 1 employee

Industry: Management Consulting

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Hapana is a GAMECHANGER!!!

Pros

Hapana is the only platform that I have found that legitimately competes with the industry leader. Their customer service blows EVERY other platform out of the water! The Hapana Team puts so much care into their product and genuinely listens to their clients.

Cons

Nothing. Hapana works exactly as needed and their support is amazing

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