# Hapana Software Reviews, Demo & Pricing - 2026

> Review of Hapana Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/personal-trainer/hapana-profile

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Hapana

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Overview

[Reviews](https://www.softwareadvice.com/fitness/hapana-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fitness/hapana-profile/alternatives/)

# Hapana 2026: Benefits, Features & Pricing

Wondering if Hapana is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Hapana

4.4

[(96)](https://www.softwareadvice.com/fitness/hapana-profile/reviews/)

Pricing

Starting at $285.00 per month

### About Hapana

Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business.

-   Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.
    
-   Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.
    
-   Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging...
    

mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members. - Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations. With Hapana, fitness studios and clubs can unlock their growth potential, while saving time and effort. Experience the power of seamless member management, targeted marketing, branded app experiences, and data-driven decision-making. Monthly and annual pricing is available.

Wondering if Hapana is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

## Hapana User Interface

## Popular Hapana Alternatives

Main Product

Hapana

4.4

[(96)](https://www.softwareadvice.com/fitness/hapana-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.16Value for money
-   4.53Customer support
-   4.15Functionality

Pricing

Starting at $285.00 per month

Get Price

Alternative Product

[LegitFit](https://www.softwareadvice.com/gym-management/legitfit-profile/)

4.9

[(234)](https://www.softwareadvice.com/gym-management/legitfit-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.70Value for money
-   4.94Customer support
-   4.63Functionality

Pricing

Starting at €79.00 per month

Get Price

Alternative Product

[Wodify](https://www.softwareadvice.com/gym-management/wodify-core-profile/)

4.5

[(154)](https://www.softwareadvice.com/gym-management/wodify-core-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.27Value for money
-   4.43Customer support
-   4.35Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[Kilo](https://www.softwareadvice.com/club-management/kilo-profile/)

5.0

[(70)](https://www.softwareadvice.com/club-management/kilo-profile/reviews/)

Ratings Breakdown

-   4.76Ease of use
-   4.90Value for money
-   4.97Customer support
-   4.83Functionality

Pricing

Starting at $150.00 per month

Get Price

Alternative Product

[ClubRight](https://www.softwareadvice.com/martial-arts/clubright-profile/)

4.8

[(188)](https://www.softwareadvice.com/martial-arts/clubright-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.82Value for money
-   4.84Customer support
-   4.71Functionality

Pricing

Starting at £79.00 per month

Get Price

Alternative Product

[Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)

4.0

[(2992)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $99.00 per month

Get Price

## Hapana Pricing and Plans

Starting price: $285.00 per month

Free Trial

Free Version

Basic

$285.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Hapana Features

-   Popular features found in Membership Management
    
    Application Management
    
    Communication Management
    
    Dues Management
    
    Email Marketing
    
    Event Management
    
    Member Directory
    
    Member Portal
    
    Membership Renewals
    
    Payment Processing
    
    Promotions Management
    
    Registration Management
    
-   More features of Hapana
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Attendance Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Calendar Sync
    
    Capacity Management
    
    Certification Tracking
    
    Class Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Contract/License Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer Engagement
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    eCommerce Management
    
    Electronic Payments
    
    Email Management
    
    Email Reminders
    
    Email Templates
    
    Employee Management
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Scheduling
    
    Exercise Library
    
    Facility Scheduling
    
    Fitness Assessments
    
    For Gyms
    
    For Martial Arts
    
    For Yoga/Pilates Studios
    
    Instructor Management
    
    Inventory Management
    
    Invoice Management
    
    Lead Management
    
    Marketing Automation
    
    Member Accounts
    
    Member Communication
    
    Member Database
    
    Membership Management
    
    Membership Signup
    
    Member Types
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Multi-Location
    
    Online Booking
    
    Online Payments
    
    Online Registration
    
    Point of Sale (POS)
    
    Real-Time Reporting
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting & Statistics
    
    Secure Login
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Messaging
    
    Social Media Integration
    
    Staff Management
    
    Team Management
    
    Third-Party Integrations
    
    Transaction History
    
    Visitor Management
    
    Wait List Management
    
    Website Integration
    
    Website Management
    

## Hapana Integrations

GetResponse

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

ActiveCampaign

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

See all 7 integrations

## Hapana User Reviews

Overall Rating

4.4

Ratings Breakdown

5

74%

4

16%

3

0%

2

2%

1

8%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.5

Functionality

4.1

VR

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

A one stop shop for our network.

4

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The ease of use for our members via the app, but also the ease of use for staff, it was very intuitive.

Cons:

Some minor elements of the UX need improvement which have already been raised by other franchisees.

Read More

MD

Michael D.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Hapana X Power Moves

5

Very good. They are consistently evolving with the times and always take on you ideas to improve the platform

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Open Communication and very responsive in resolving issues Stephen is a GUN!!

Cons:

The inability to track purchases from Google/meta ads as this is a key functionality that can be used to tailor marketing spend and audience

Reasons for choosing Hapana

CRM is a lot more powerful. Hapana Does have a central app like Mindbody

Vendor Response

Thank you for your feedback Michael! We are stoked to hear how much your business is benefiting from using Hapana, and we will pass on your praise to Stephen!

Replied March 2025

Read More

ml

mic l.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Try anything but Hapana. Glofox, Momence, Clubfit

1

A complete disaster. If we didn't have to use if for the franchise then we would have ditched it yesterday. From massive billing issues to them not even able to get their own contracts with us correct it has been nothing but a nightmare and the "support" is a joke. We raise an issue and the reply we get doesn't fix or address anything and the buck is passed between them and our franchisor.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Absolutely nothing. It has been nothing but trouble and a waste of money since day 1

Cons:

From migration to implementation it has been a farce. The system itself has absolutely no intuitiveness to it and creates so much extra work. The systems inside of the hapana framework don't talk to each other meaning if you want to find member information you are forced to jump between 2 systems to find the most basic of information. Price is excessive and includes no sms, email or even push notifications so you pay a premium and then pay for everything on top. The app is garbage, it is slow and has had nothing but issues from day one.

Vendor Response

We’re sorry to hear that your experience with Hapana hasn’t met expectations. Your feedback is important, and we understand your frustration. We’d appreciate the chance to speak with you directly to better understand the issues and how we might help. Please feel free to reach out to your account manager and we would be happy to set up a call

Replied June 2025

Read More

DO

Dianna O.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Hapana experience

4

Recent communication and support has been great. Previously lacked interaction and support. Tickets were sometimes not answered sufficiently however this has become better

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Accessibility easy to navigate ,support prompt overall platform works well. Personal support has been great

Cons:

Core platform is very slow. Could have better training for grow platform even video tutorials on basic tracking

Read More

BC

Brooke C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Great customer support!

5

I am very happy with Hapana - it is easy to navigate and the support I receive is fantastic.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The customer service. \[sensitive content hidden\] is amazing, always responsive and quick to help me out. I feel very supported by her which is vital in a partnership like this.

Cons:

Some teething issues with set up and inclusions, but this has been resolved.

Reasons for choosing Hapana

Better aesthetically on our website and better functionality

Vendor Response

Thanks so much for your kind words! We’re thrilled to hear you’re happy with Hapana and that the platform has been easy to navigate. It’s also great to know our team has made you feel supported—I'll be sure to pass your feedback along. We're glad those early setup issues were resolved and really appreciate you sticking with us. Thanks again for choosing Hapana!

Replied July 2025

Read More

RR

Ricky R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

10 Star service

5

Happy with everyday use to control and manage a heavy client base.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

It's easily accessable and easy to manage all clients once you get to know the system.

Cons:

Sometimes the server is pretty slow which can be frustrating.

Reasons for switching to Hapana

To manage a higher client base. Hapana is more accessible

Vendor Response

Thank you for sharing your experience using Hapana Ricky. We’re thrilled to hear that we have made managing your client base easier and more accessible. It’s always our goal to provide a reliable and user-friendly platform to support your growing needs. We understand that occasional server slowdowns can be frustrating, and we’re actively working to enhance performance and ensure a smoother experience.

Replied December 2024

Read More

ZS

Zeenia S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

Hapana review

5

Overall a great experience since all the issues have been sorted and great ongoing support. \[sensitive content hidden\] has been great with helping us!

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The user friendly app is great and there is great support. \[sensitive content hidden\] has been really great at helping me with any questions I have and really helped me understand how to use Hapana

Cons:

At the start our app kept getting delayed and we had some issues with accounts from the web version of Hapana

Reasons for choosing Hapana

User friendly and own app was included I have also used it before at BFT

Vendor Response

We’re delighted to hear that you’ve found the app user-friendly and that our support team has been so helpful in guiding you through any questions. It’s fantastic to know that things have been running smoothly since the initial setup challenges were resolved. We’re grateful you chose Hapana and appreciate your continued trust in our platform.

Replied December 2024

Read More

Jb

Josh b.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

great service!

5

My overall experience with Hapana was positive

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The customer service was great and back office was easy to navigate.

Cons:

occasional system downtime and inability to access the system at times.

Reasons for switching to Hapana

notifications were not sending, time and date format. marketing suite userability

Vendor Response

We’re so pleased to hear you’ve had a positive experience with Hapana and found our customer service and back office navigation to be helpful. We acknowledge the importance of consistent system access and are always working to improve reliability for our users. It’s great to have you on board, and we’re glad we could offer the features and functionality you were looking for. Thank you for choosing Hapana, and we look forward to supporting your continued success!

Replied December 2024

Read More

AB

Abbey B.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Hapana - review - Hot Temple Geelong Manager

5

Overall I have had a great experience with Hapana - any issues are resolved in a timely manner and directed to the right person etc.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very user frienly - especially the booking interface. The support team it also fantastic and always respond in a timely manner. Hannah, who is my main support is absolutely fantastic and answers any question I have!

Cons:

At times the workflows and GROW can be overhelming - it is frustrating not being able to edit our own emails in the flow.

Read More

VR

Verified

Reviewer

Sports

11-50 employees

Used daily for less than 12 months

Reviewed June 2023

Please do not use this platform

1

Terrible ever

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Nothing. please when you are considering this platform, please use the other option

Cons:

1\. Slow CS 2. Very low capacity for IT development => Most IT guys are outsourcing in India3. Booldy expansive then product quality4. Only care about expansion even platform has lots of problems5. If extra requests, you have to yourself. They do not care about your request.

Reasons for switching to Hapana

Low quality, terrible CS, Expansive

Read More

Showing 1 - 10 of 96 Reviews

[See All Reviews](https://www.softwareadvice.com/fitness/hapana-profile/reviews/)

## Hapana Popular Comparisons

[LegitFit vs Hapana](https://www.softwareadvice.com/fitness/hapana-profile/vs/legitfit/)[Wodify vs Hapana](https://www.softwareadvice.com/fitness/hapana-profile/vs/wodify-core/)[Kilo vs Hapana](https://www.softwareadvice.com/fitness/hapana-profile/vs/kilo/)[ClubRight vs Hapana](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/hapana/)[Mindbody vs Hapana](https://www.softwareadvice.com/fitness/hapana-profile/vs/mindbody/)[Gym Assistant vs Hapana](https://www.softwareadvice.com/fitness/gym-assistant-profile/vs/hapana/)[TeamUp vs Hapana](https://www.softwareadvice.com/compare/34650-hapana/vs/147712-Teamup/)[Resawod vs Hapana](https://www.softwareadvice.com/compare/34650-hapana/vs/449846-Resawod/)[ABC Glofox vs Hapana](https://www.softwareadvice.com/martial-arts/glofox-profile/vs/hapana/)[Zen Planner vs Hapana](https://www.softwareadvice.com/fitness/hapana-profile/vs/zen-planner/)[WodBoard vs Hapana](https://www.softwareadvice.com/fitness/hapana-profile/vs/wodboard/)[Gymdesk vs Hapana](https://www.softwareadvice.com/fitness/hapana-profile/vs/martial-arts-on-rails/)[GymMaster vs Hapana](https://www.softwareadvice.com/scheduling/gymmaster-profile/vs/hapana/)

[Compare All Alternatives](https://www.softwareadvice.com/fitness/hapana-profile/alternatives/)

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