Hexfit

RATING:

4.34

(35)

About Hexfit

Hexfit is a cloud-based solution that helps businesses manage processes for personal training services through program creation modules. Key features include fitness assessments, nutrition programs, exercise library, dietary analysis and meal planning. Designed for healthcare professionals, Hexfit lets users create custom workout plans for clients such as circuit training, supersets, complex interval training and more. It comes with a library, which allows businesses to upload professional images, animations and detailed instructions accessible through advanced search engines. Additionally, the solution helps coaches generate client reports based on health improvement and design personalized training modules. Hexfit enables businesses to track customer data su...

Hexfit Pricing

The prices are adapted according to your needs. Price per user, no limit of customers. Find out more about the different subscription packages available here: http://hex.fit/liaq1

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

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Hexfit Reviews

Overall Rating

4.34

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4

Functionality

4.5

Showing 1 - 5 of 35 reviews

User Profile

Daniel

Verified reviewer

Company size: 201-500 employees

Industry: Sports

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2018

AMAZING ressource for exercises, lacking in layouts customizations for programs

Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change and being able to change order of parameters is necessary in my humble opinion.

Pros

-Many exercises -Top customer service -Requesting new exercises is an easy and fast process (>36h) -Quick software when searching for exercises -Simple UI -I like the ''Session'' within a same training program. Perfect to do split days trainings with a session for each day

Cons

-The exercises we want is not always in the databank, yet there is no option to ''Flag'' the undesired alternative we put in client's program. Should have the option to ''Flag''. With a 'flag', both client and trainer would see this exercise needs to be changed and therefore know that the image is not quite like we demonstrated during our private session. As soon as the exercise has been added in HexFit, we would locate the ''flags'' and change them. -Cannot drag elements like ''weight'', ''note'', ''reps'' etc. Therefore, you MUST add these elements in the correct order. It's tedious when you already wrote all your weights and reps and then notice that the parameter not all in the same order as the previous exercises. -No phone app to create programs

Response from Hexfit

Thank you for your comment! :)

Replied January 2023

Lawrence

Company size: 1 employee

Industry: Sports

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2021

Hexfit : my main LOVE in virtual/local training-follow-up with my clients

Really good overall, the support team is great.

Pros

Easy to use, fast in program design, great support team.

Cons

Video library --> YOUTUBE URL PLEASE MAKE IT HAPPENS!!!! Sharing the periodization with the clients.

Reasons for choosing Hexfit

Already tested the product by the past with Nautilus+ and needed the nutrition tool...

Reasons for switching to Hexfit

Not enough options on TrainHeroic and way too much time to create programs compared to Hexfit. More tools on Hexfit too and the support team is great.

Response from Hexfit

Thank you for your comment! :)

Replied January 2023

Louis

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2023

Liked it

Pros

Easy to use and a lot of exercises, clients like it

Cons

Sometimes, the exercises can hard to find

Charles

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

January 2023

HexFit 101

Not too good especially near the end and I felt like I was paying too much for the product I was receiving.

Pros

I liked that I could build my own questionnaire using HexFit. I like how I could collect data and use it for my sports teams. The messaging system was interesting but it would never replace something like Messenger, Instagram DMs or even email.

Cons

It took me a long time to create all of those surveys/questionnaires. Very little help from customer support, I found them really slow and unhelpful. No data or information regarding mental health or sport psychology. Everything is about fitness

Response from Hexfit

We are really sorry to have failed to support you! We normally have a 95% satisfaction rate with our support team. :( We hope to be able to help you again in the future!

Replied January 2023

Susie

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

March 2021

Pivoting in a Virtual World during the Pandemic

[SENSITIVE CONTENT HIDDEN] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021.

Pros

That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators.

Cons

We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators.

Reasons for choosing Hexfit

Hexfit offered a unique and secure operating hub with built-in customization we haven't yet used but look forward to doing so shortly.

Response from Hexfit

Thank you for your comment! :)

Replied January 2023

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