About TrueCoach

TrueCoach is a cloud-based personal trainer solution designed for personal trainers, fitness centers, gym owners and more. Key features include attendance tracking, e-commerce, a video exercise library, fitness assessments, fitness plans, nutrition programs and payment processing.

TrueCoach’s client management module helps users manage their clients and their custom workouts from a single location. Users can also send automated workout notifications and reminders to customers via email and keep track of their exercise histories and progress.

Additionally,TrueCoach helps users assign and track their clients’ macronutrient intake and graph their progress in a central location. The solution also provides users with various a...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

353 Reviews of TrueCoach

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(260)

260

4 stars

(81)

81

3 stars

(11)

11

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 353 results

November 2018

User Profile Picture

Andrew from QTown CrossFit

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Best programming software I have used

I have no longer had to rely on using an excel or google sheets type format that is awkward for writing and can get confusing the longer you use it. Clients love the ease of use of TrueCoach and communication has never been better.

Pros

Do you want to spend more time then is necessary programming? This software greatly enhances your ability to effectively and efficiently deliver programming to clients. Reviewing results and communication is seamless. Its design allows for organizing what your plan is and then translating that to a program that delivers it in an attractive format . Their new app is incredible.

Cons

Sometimes it is a little slow to respond, something I know they are working on

Response from TrueCoach

Replied January 2019

Thank you for the kind words Andrew. We truly appreciate your support.

October 2020

Kerry from KAM Fitness ans Nutrition

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

True Coach helps me save time and serve my clients better!

I love True Coach!

Pros

I love the ease of creating programs and the flexibility to edit the templates I create. I am very happy that my clients enjoy using it too and can navigate the app with ease. I especially like the quality of movement demonstrated in the videos. I find being able to add my own videos essential and I appreciate that feature.

Cons

Some times glitchy. Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos. I wish clients had ability to move a workout to a différente day or edit which day it was completed on if they do a workout from the past. I would love it if I could hear the app tally total volume of reps and amount of weight lifted as well as more automaticity in programming out acute variables for progressions (the only feature I miss from trainerize). I need a tutorial on the metrics feature. I need to go see if I can find some help. I really like this feature but haven’t take the time to use it fully.

Reasons for Choosing TrueCoach

TC had saved all my info and programs so I didn’t have to start from scratch when I came back!

Reasons for Switching to TrueCoach

I also used Trainerize TC had saved all my info and programs so I didn’t have to start from scratch when I came back!

October 2021

Sandy from Fit 360 Training

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

October 2021

Great software for the price

It served my business well, it didn't have a lot of bells and whistles, but it had what I needed in order to create and deploy workouts

Pros

This product was very easy to learn, and what I liked best was how fast and easy it was to create a workout.

Cons

I wish it had better messaging than the basic texting

Reasons for Choosing TrueCoach

Cost and ease of use

Reasons for Switching to TrueCoach

The other software was clunky and it wasn't quick or easy to create workouts

October 2020

Richard from Reinforced Running

Company Size: 1 employee

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

October 2020

Truecoach Review

It has served it's purpose but it feels like you guys are focused more on expansion than improving the product for exciting users.

Pros

It is light and quick - easy to navigate. It is quick to program.

Cons

I don't like that you can't easily save individual workouts to drag and drop or load into the calendar. I don't find the programs feature useful. I need to copy and paste in two different tabs and can't see my workouts when programming. Not very functional for coaches. I don't like that there is no progression feature and that you need to type in text for sets and steps. It leads to too many user errors. I don't like that you guys are adding features like payments instead of fixing these use issues. I don't have confidence that you are working on them or see the need. I also do not like that the price doubles from 20 clients to 21. That does not make sense and is not friendly for mid-tier coaches with a moderate workload.

Reasons for Switching to TrueCoach

It was too heavy and clunking. No real functionality from the app at the time.

July 2019

Kyle from Simplistic Strength

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

TrueCoach: Truly Amazing!

The biggest benefit I've noticed is a time saver. From dealing with spreadsheets and emails in the past, I was always sifting back and forth trying to find and track information. TrueCoach has made that a breeze, so I can focus more on client service, rather than waste time.

Pros

What I like most about this software is that it's made for coaches who not only LOVE to program exercise and training programs, but also want ease of use to quickly write programs to see progressions and client results. From the bench mark features, to 'exercise history' features, TrueCoach has it all. I'm able to track any data I want on my clients and see their history with the assessments as well. The notifications work just like Facebook, so there's no confusion on notifications you've seen or not read. The video aspect is HUGE for me and my clients because I like my clients uploading their film of exercises. Through TrueCoach, I'm able to slow the video down, do a screen capture video, and send it right back to them with critiques and praise in a matter of minutes.

Cons

What I 'don't like' about the software was the transition from 'FitBot' to 'TrueCoach'. I think 'FitBot' was a more fitting name and told people what they were getting, but they wanted to rebrand and come out with an app. The app is knew and has some bugs, so I have my clients save the website on their home screen. It acts better than the app (until improvements are made) and it's more user friendly. It's a growing pain that they'll get past, but it's a slight annoyance for now.

Reasons for Switching to TrueCoach

I switched from Trainerize and PT Distinction because TrueCoach is built for coaches who love to nerd out on their clients programs, actually be data driven, and have an easy interface to work with. I just didn't get the same 'ease of use' from the other programs.