About TrueCoach

TrueCoach is a cloud-based personal trainer solution designed for personal trainers, fitness centers, gym owners and more. Key features include attendance tracking, e-commerce, a video exercise library, fitness assessments, fitness plans, nutrition programs and payment processing.

TrueCoach’s client management module helps users manage their clients and their custom workouts from a single location. Users can also send automated workout notifications and reminders to customers via email and keep track of their exercise histories and progress.

Additionally,TrueCoach helps users assign and track their clients’ macronutrient intake and graph their progress in a central location. The solution also provides users with various account customizati...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

336 Reviews of TrueCoach

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(249)

249

4 stars

(76)

76

3 stars

(10)

10

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 336 results

November 2018

Andrew from QTown CrossFit

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Best programming software I have used

I have no longer had to rely on using an excel or google sheets type format that is awkward for writing and can get confusing the longer you use it. Clients love the ease of use of TrueCoach and communication has never been better.

Pros

Do you want to spend more time then is necessary programming? This software greatly enhances your ability to effectively and efficiently deliver programming to clients. Reviewing results and communication is seamless. Its design allows for organizing what your plan is and then translating that to a program that delivers it in an attractive format . Their new app is incredible.

Cons

Sometimes it is a little slow to respond, something I know they are working on

Response from TrueCoach

Replied January 2019

Thank you for the kind words Andrew. We truly appreciate your support.

October 2020

Holly from Beyond The Sweat

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2020

Great when I first joined, but waiting for some needed developments

Overall experience is very good but I find the price jump & no. of clients jump from 20 straight to 50 is very big and actually discourages me from taking on about five more group clients that would put me in the 25 range. I had never considered moving from TrueCoach before but I do find more and more of my friends moving and recommending other softwares that have more of the functionality we need as community becomes so online in the age of Corona. Whether this functionality becomes available on TC may well decide whether it remains worth it for me.

Pros

I love the ease of attaching videos to movements and receiving videos from clients. I also like being able to save workout templates to assign and edit later.

Cons

I wish there were options to be more social between clients on the platform if they wanted to because this can really help with adherence and retention, even for individual training clients. I also wish that the nutrition side offered more detail - ability to see food logs from MyFitnessPal would be huge and let me get rid of an additional software I have to pay for for this.

Reasons for Choosing TrueCoach

At the time I felt TCs functionality was better and I was hoping the nutrition capabilities would be expanded. I have been disappointed on that front.

October 2020

Richard from Reinforced Running

Company Size: 1 employee

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

October 2020

Truecoach Review

It has served it's purpose but it feels like you guys are focused more on expansion than improving the product for exciting users.

Pros

It is light and quick - easy to navigate. It is quick to program.

Cons

I don't like that you can't easily save individual workouts to drag and drop or load into the calendar. I don't find the programs feature useful. I need to copy and paste in two different tabs and can't see my workouts when programming. Not very functional for coaches. I don't like that there is no progression feature and that you need to type in text for sets and steps. It leads to too many user errors. I don't like that you guys are adding features like payments instead of fixing these use issues. I don't have confidence that you are working on them or see the need. I also do not like that the price doubles from 20 clients to 21. That does not make sense and is not friendly for mid-tier coaches with a moderate workload.

October 2020

Kerry from KAM Fitness ans Nutrition

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

True Coach helps me save time and serve my clients better!

I love True Coach!

Pros

I love the ease of creating programs and the flexibility to edit the templates I create. I am very happy that my clients enjoy using it too and can navigate the app with ease. I especially like the quality of movement demonstrated in the videos. I find being able to add my own videos essential and I appreciate that feature.

Cons

Some times glitchy. Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos. I wish clients had ability to move a workout to a différente day or edit which day it was completed on if they do a workout from the past. I would love it if I could hear the app tally total volume of reps and amount of weight lifted as well as more automaticity in programming out acute variables for progressions (the only feature I miss from trainerize). I need a tutorial on the metrics feature. I need to go see if I can find some help. I really like this feature but haven’t take the time to use it fully.

Reasons for Choosing TrueCoach

TC had saved all my info and programs so I didn’t have to start from scratch when I came back!

November 2020

Edward from Eddie's Performance Training

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Easy to use and saves time

I signed up for TrueCoach when the pandemic happened. My corporate gym had to shut down and my friend who’s independent recommended TrueCoach, I signed up for the month free trial and got 3 clients on it and they really enjoyed the interface and the demo videos. I love how over time I was able to add videos, workouts, and so much to the app that I can’t see myself using another service. Really great service and my clients don’t have to pay to use the app which is awesome because I don’t want to them to pay the app to get access to a service they pay me directly for.

Pros

What I love about TrueCoach is that it’s both web and app based. My clients love the emails they get so they get the workouts, see it, and get it done. It’s also really easy to save programs and upload video demos into the database for your clients.

Cons

One area they can improve on is their app availability. Some of my clients have Android phones so they are limited to where they can access the material.