About TrueCoach

TrueCoach is a cloud-based personal trainer solution designed for personal trainers, fitness centers, gym owners and more. Key features include attendance tracking, e-commerce, a video exercise library, fitness assessments, fitness plans, nutrition programs and payment processing.

TrueCoach’s client management module helps users manage their clients and their custom workouts from a single location. Users can also send automated workout notifications and reminders to customers via email and keep track of their exercise histories and progress.

Additionally,TrueCoach helps users assign and track their clients’ macronutrient intake and graph their progress in a central location. The solution also provides users with various account customizati...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

162 Reviews of TrueCoach

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(125)

125

4 stars

(34)

34

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 162 results

November 2018

Andrew from QTown CrossFit

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Best programming software I have used

I have no longer had to rely on using an excel or google sheets type format that is awkward for writing and can get confusing the longer you use it. Clients love the ease of use of TrueCoach and communication has never been better.

Pros

Do you want to spend more time then is necessary programming? This software greatly enhances your ability to effectively and efficiently deliver programming to clients. Reviewing results and communication is seamless. Its design allows for organizing what your plan is and then translating that to a program that delivers it in an attractive format . Their new app is incredible.

Cons

Sometimes it is a little slow to respond, something I know they are working on

Response from TrueCoach

Replied January 2019

Thank you for the kind words Andrew. We truly appreciate your support.

August 2019

Ben from Performance Driven Athlete

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

Constantly improving!

TrueCoach has made my business experience much improved. It has allowed me to do what I love to do, spend more time working with and developing programs for athletes. It beat the heck out of using spreadsheet after spreadsheet to create workouts, share information and trouble receiving the appropriate data from the client. The TrueCoach team is constantly listening to feedback with a goal of being the best training software available. I do highly recommend TrueCoach over the other platforms that I have seen.

Pros

The interaction between the client is one of my favorite qualities. It is now easy to upload unique videos that can be accompanied by videos or explicit detail. It is also now possible to download videos that the clients upload, making it easier to either share their success or anaylze on a platform better suited for this type of detail. Designing workouts is super easy, and the use of video demonstration is one of the favorite for clients. The other thing is, their team is constantly trying to improve the platform and make it the perfect blend for the coaches and athletes.

Cons

I use multiple screens and have to refresh each one each time in order to get my up to date changes. I once received a message and did not refresh a 3rd screen and it remained for several weeks after I read it and cleared it out of another screen. Retrieving past exercise history for some specific needed data is not super clean. You still have to filer through chronological date order to receive much of the information you might be looking for. Also when creating metric (repeatable workout information) sets, it's still a detailed process to go through all of the steps to get the workout information out to each client. It would be easiest if you could desing a workout, and then copy and past it, howerver you still have to write it in, but could copy and paste it as soon as you write it in for one client. There are other platforms that this is the case. This would make it easier if there were older workouts that turned out to be a really good measure of their fitness, however, it is not easy to go back through and find that data after the fact. Many other people from a coaching persepctive really want an app, but for me that is not as much of a priority.

July 2019

Frank from NL Fitness

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Fit Bot to TrueCoach the app keeps getting better and...

Solving the problem of what did the client do 3 months ago in their program. Can take notes which any of the coaches I bring on later can see. Clients enjoy it and can use it without me having to use a slide show to explain to them how to use it.

Pros

Where to start? Well, I keep liking more and more about this software as the company keeps growing.I've been a user for 3 years plus. They keep adding more features, hosting webinars and other digital products that further develop me as a coach. The client side of the app looks and feels amazing! Honestly, it looks like I pay a lot for this software. Super easy to use, super easy to connect with clients through the app if you just do online coaching. They keep upgrading!! Oh, wait I said that already, well that's because it's a PRO! Once when I first started using it I had set up the wrong card and I called in on a Saturday, freaking out and the owner answered the phone, troubleshot the issue and because I didn't have the right card on me, did some TrueCoach magic and gave me a few days to set things right.

Cons

I've yet to find any, honestly, the team deals with bugs super quick and you have to consider the multiple device platforms the coaching side works on and with. Ahh, I guess because I've yet to receive doughnuts in the mail for my loyalty?

Reasons for Choosing TrueCoach

Full FREE Trial, ease of use and ability to upload my own videos. No longer had to flip through pages upon pages of older client programs to see how I could progress or what needed to be modified.

November 2018

Keith from Revival Strength

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2018

Still pleased with TrueCoach!

Overall, I still find TrueCoach very valuable to me!

Pros

It delivers the program to the client automatically. Updates are immediate. Communication is seamless. Features are easy to use. Response time for help is quick and helpful. It's organized pretty well.

Cons

There are some things that I still use Google Drive for that I feel could be in TrueCoach. Going back and forth wastes some time.

Response from TrueCoach

Replied January 2019

Thank you for such an honest review Keith. We appreciate your support and are hard at work to deliver the best solution possible for our community. We would love to learn what features google drive is still providing for you.

July 2019

Kyle from Simplistic Strength

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

TrueCoach: Truly Amazing!

The biggest benefit I've noticed is a time saver. From dealing with spreadsheets and emails in the past, I was always sifting back and forth trying to find and track information. TrueCoach has made that a breeze, so I can focus more on client service, rather than waste time.

Pros

What I like most about this software is that it's made for coaches who not only LOVE to program exercise and training programs, but also want ease of use to quickly write programs to see progressions and client results. From the bench mark features, to 'exercise history' features, TrueCoach has it all. I'm able to track any data I want on my clients and see their history with the assessments as well. The notifications work just like Facebook, so there's no confusion on notifications you've seen or not read. The video aspect is HUGE for me and my clients because I like my clients uploading their film of exercises. Through TrueCoach, I'm able to slow the video down, do a screen capture video, and send it right back to them with critiques and praise in a matter of minutes.

Cons

What I 'don't like' about the software was the transition from 'FitBot' to 'TrueCoach'. I think 'FitBot' was a more fitting name and told people what they were getting, but they wanted to rebrand and come out with an app. The app is knew and has some bugs, so I have my clients save the website on their home screen. It acts better than the app (until improvements are made) and it's more user friendly. It's a growing pain that they'll get past, but it's a slight annoyance for now.