All Hyperise Reviews

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User Profile

Marc

Verified reviewer

Program Development, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2021

Amazing customization tech but woefully lacking instructions to use it

For the basics - custom images in email campaigns - fantastic fun ONCE I get over the learning curve by hook, crook, blood, sweat, tears, bad language, and a lot of screaming at my computer screen.

PROS

When it comes to creating personalized and highly customized emails that disrupt and grab attention these guys are clearly in the leader quadrant. They use Canva (incredibly easy) to build out really great imagery and what I love the most is inputting images from LinkedIn/any image source of the recipient into my creatives so you get these hyper-personalized emails to each recipient when doing cold email outreach or any outreach really. They also have loads of great templates for ideas OR you can upload your own templates and have a lot of fun. I have used for everything from "how we are connected" introductions using a connect four images to holiday and birthday cards to "sorry we missed you" missed calls or meetings and even to drive event attendance to webinars. Loads of fun and the feedback I get is just as interesting. It DEFINITELY shellacs the nasty grams from cold email campaigns.

CONS

Besides email, they have oodles of integrations where you can customize GIFs (somewhat easy) to create hyper-personal emails via LinkedIn to custom videos. They can also customize visits to webpages on your site by welcoming the person by name when they click through to your site or landing page which is epic and at a minimum, memorable. However (here comes the CON) - instructions are grossly lacking steps. I am a guy that needs the visuals in a step-by-step format. Don't skip 3 steps ahead and assume I know what I am supposed to do alas this is what happens with the instructions. This is my constant battle when trying to set things up. Reaching out for help is so so. They are responsive but generally send you the same lackluster instruction link you can find on your own. The process of setting up campaigns was so painful and long that I darn near had a nervous breakdown before I finally figured it out. It took two weeks of back and forth and emails and IM's but I got the email part down and once I did - all good. I did try the website personalization, LinkedIn and Video but the process was just way too painful to fully execute. That being said, you generally must also get a partner of Hyperise in order to make some of those more advanced features work right, and thankfully the partners DO have the simple, step-by-step instructions needed to make things work and get you up and running. Partners even went to the trouble of building out specific workarounds.

Reason for choosing Hyperise

Hyperise at the time (Summer 2020) was far more robust.

Timo

Import and Export, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Hyperise is the best personalization SaaS

Very positive experiences all in all. Hyperise keeps on developing new features and being the leader in personalization software space. We have got immediate ROI straight away since started to use Hyperise and the feedback from our customers who has seen our marketing using Hyperise has been very positive.

PROS

I have used Hyperise since 2019 and it has always worked perfectly. Great tutorials and easy to use. No need to be technically gifted person. Using personalization in our marketing has helped to sell more and get more deeper connections to our customers.

CONS

Nothing negative to say. If ever any minor user problems, the support has been there to help.

Anonymous

2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed August 2019

Promising start, but fails to deliver

Hyperise holds a great promise of delivering a tool to create personalized marketing materials, unfortunately, at this stage, it is on too early stages to use it on production. Constant bugs, unexpected behaviour and troubleshooting are too time-consuming.

PROS

- Personalization options - Facebook Ads Personalization

CONS

- Setup/configuration, it is not too user-friendly - The platform is yet very buggy and feels unfinished - Somewhat slow and unhelpful support. It took time to get response and issues were not really solved.

Reason for choosing Hyperise

It seemed like a better option price-wise.

Bryan

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Multi-Channel personalization for success

Great support staff and they are always responsive and will provide guidance on how to make our use of the product better.

PROS

We like that we can use similar content across multiple channels - super personalized

CONS

To have access to metrics you now have to be at a different purchasing level than when we started. Sometimes the website identification isn't correct but is still cool.

Glen

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great for Personalization in a Generic World

So far I am a big fan we are still launching many campaigns but the solution is top notch.

PROS

The uber tailoring of my message to prospects in video format is a complete win!

CONS

Configuration is as quick as possible but it did have a learning curve

User Profile

Akashlal

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Personalizing images made possible

As a marketer, you would want to personalize your sales page as much as possible, for the end user. Hyperise makes this possible

PROS

Data enhancement makes it possible for you to just add an email, and all publicly available data from that email id will be used to enhance the image. Also, the possibility of being able to add clients and let them use your account quota is amazing.

CONS

The interface needs to be improved a lot. Without watching their documentation, I was not able to figure out how to personalize just based on their interface. The image editor also needs to be more comprehensive, currently adding perspective is not possible with hyperise.

Vendor Response

Thanks Akashlal, yes completely agree, we still have our beta/MVP design/UI, we're working on this right now, to bring to you an interface that now befits the power of the product.

Replied July 2019

User Profile

Dennis

Verified reviewer

E-Learning, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

Personalise with Hyperise

PROS

Adds personalisation to outreach. Ideal for LinkedIn, but also great to be able to personalise with name on landing pages.

CONS

Takes a little bit of learning to set up. But once done it just works.

Harald

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Perfect Fit

easy to setup - quick CS response - great Job

PROS

Personal approach of customer Service - the only Personalization company thats uses personalized Mails etc..

CONS

nothing

Jay

Computer Software, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Impressive Low-Cost Email & Web Personalization

We've used it to cut through the noise with cold emails and it does an excellent job of grabbing attention. The value for money is excellent for implementing email and web personalization to a dedicated email list.

PROS

Unique email capability to customize and cut through the noise with personalization. Clickable customization for website elements. Relatively easy web setup.

CONS

The reporting needs work. I'd like to know how many people clicked all the way through to my site and what they viewed but it only shows clicks to the email. If you turn on the personalization for all web visitors including those who have not clicked through - the personalization is not that accurate and becomes risky. I'd like to see more customizable images in their template library along with use cases.

User Profile

Tomas

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Great support

I use Hyperise for attention-grabbing content in my emails. However, it is too early to say if the personalized images have made any real-world difference in my case. I'm still working out for what/how Hyperise is best used. I've only used a sliver of the features so far. However, what I want to emphasize is that the team behind Hyperise has been very supportive. Ian, the founder, had a video call with me when an integration didn't work as intended. The personalized image did not appear in my ActiveCampaign email. And to be fair to Hyperise, I've later learned the problem probably originated on the side of ActiveCampaign.

PROS

It's easy to use. The tech works. Great support.

CONS

The tool has no drawbacks that would make me stop using it. The website screenshot feature isn't really useful if your B2b clients are using email addresses that don't match their website domain. A lot of my clients are freelancers who have websites but are using Gmail addresses.

Vendor Response

Thanks for the feedback Tomas

Replied August 2019

Aaron

Staffing and Recruiting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Amazing Software!!

With more support than ever, software usually lets me interact with others more effectively than before. What I like most about the quality of the program is the customer support service, I had questions and was well assisted. They even produced a training video, provided insight on one of my unique challenges and made the remedy available.

PROS

I enjoy how smooth the software is to use and how thorough the features it offers are. It's an intuitive tool that's quickly evolving and leading the way. I love my pictures and video clips; it's personalized and fun to use.

CONS

As of this writing, I don't see what they can improve on. This has met all of my needs and wants for what I need it for.

Ivan

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

The best image personalization tool in the market

It's really cool to spend little to no time designing images and having the ability to scale and not have to worry about the images breaking because they're uptime has been really good and never affected our campaigns

PROS

Being able to use hyperize with expanding and our own internal email system has been really great. I love the fact that you could connect data to hyperrises web hook and it will personalize images for you.

CONS

I wish we'd be able to get more credits for the amount of money we're paying for.

Vendor Response

Thanks Ivan, a pleasure to have you as a customer.

Replied September 2022

Kejda

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Best personalization engine for B3B marketers

PROS

Hyperise puts any cold outreach campaign on steroids. A unique major enhancement of all touchpoints with prospects. Lets you cut through the noise and stand out. It integrates with everything under the sun and the founder is very helpful, hands on, and responsive.

CONS

The UI needs a bit of work but they’re already addressing it.

Vendor Response

Thanks for the review. Can't wait for the new UI to go live :)

Replied July 2019

User Profile

Nigel

Verified reviewer

Marketing and Advertising, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Superb image personalization platform

Just getting started with it, but loving it. I had my first image done and dusted within 10 mins and no need to watch training. Suffice to say, you couldn't get me to cancel my membership under any circumstances

PROS

The software is a breeze to use, It has many templates included in the platform to get you started. The Founders are consistently updating their integrations. Support is first class, and very helpful in trying to accommodate user request's. This will go from strength to strength, due the the owners commitment to it. More personalization options then you probably ever need EVERYTHING ABOUT THIS SOFTWARE AND THE PEOPLE BEHIND IT!!!

CONS

NOT FOUND ANYTHING YET! Having to wait for Agency

Reason for choosing Hyperise

I was lucky to get in on this software, there was a couple of other products, Video Remix ( I was a member) had just released a new product. Fortunately offered their platform at the same time.. Much cheaper and better options.

Vendor Response

Thanks for the review and kind words! We're working hard on the agency plan, phase one is live, you can now create unlimited sub-accounts and assign credits. Next we're working in the whitelabel functions :)

Replied July 2019

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Easy Image and Email Personalization

Experience has been great. I purchased a lifetime deal of this through SAAS Mantra and it has been a great purchase. I am not using it to it's fullest at the moment, but it's great to have in my back pocket and will hopefully help make me lots of money in the future.

PROS

I like most that I am able to create personalized email and marketing campaigns that really allow me to stand out from my competitors. As a soloproneur, making this easy, quick, and effortless is huge as my outreach time is limited. Hyperise has done an excellent job in making the process easy by adding a walkthrough upon the first login, and creating hotspots that give tooltips for different options as you personalize your images.

CONS

Honestly, I don't have any faults with Hyperise at the moment. I never purchase a product based on the roadmap, but if they are able to pull off everything on their roadmap, this tool will be even better!

Vendor Response

Thanks for the review, really pleased to hear Hyperise working for you. As you say, lots of exciting things in the pipeline/roadmap as well :)

Replied August 2019

Gilbert

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Great product with lots of potential

I think is a great product for cold email outreach, and for personalized ads on social media platforms.

PROS

The ability to generate personalized images that not only allows for personalized text but also for custom images.

CONS

When passing an email or domain name as a URL Parameter, it ignores the values passed for business name and logo. I found that sometimes the logo that it scrapes from the email or domain is not right (old, or it gets another image instead), so when the URL params include email and or domain + business name and/or logo, it should give preference to the business name and logo URL over the scrapped data. Additionally, it would be nice if the logo URL can be rectangular and to maintain its aspect ratio.

Reason for choosing Hyperise

The ability to have customized images inside the main one. The ability to have different layers on the end image Price.

Vendor Response

Many thanks for the kind words Gilbert! We've now implemented the image enrichment priorities, as per the Con you explained.

Replied July 2019

User Profile

Sampath

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

The Zapier of Hyper Personalization

PROS

You can nearly personalize your entire funnel (Emails, Chatbots, Landing pages, Ads, etc.) with Hyperise. And Hyperise offers crazy lot of integrations too.

CONS

I was not a fan of, erm well...... just kidding. It's THE BEST tool for Personalization

Reasons for switching to Hyperise

Rapid growth of Hyperise + Integrations

User Profile

Fred

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2019

Cutting Edge Personalization

Overall experience is great so far. There are integrations with other apps constantly being added to the platform.

PROS

I love that I can automate my personalization in my chatbots, emails and landing pages.

CONS

Sometimes it count impressions more than it was actually seen.

jamie

Events Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Best hyper personalisation software around

Executive and the guys over at Hyperise are amazing!

PROS

The personalisation element of the software is amazing, we use it on landing pages, in emails and on Facebook ads. Its really amazing and the possibilities are endless.

CONS

Nothing its pefect, honestly dont just take my word for it try it.

Vendor Response

Jamie, thank you for an amazing, review, we hope to live upto your loft praise!

Replied July 2019

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Hyperise is becoming more important to our agency as we learn all of it's features.

It provides a customized on-boarding experience for leads and it provides us with valid data we can use to better market to our clients.

PROS

It's very affordable and the service team does a good job of making sure that you can reach them. In a world flush with cash, many companies provide terrible service after you become a client. Hyperise has done the opposite and I appreciate that about them.

CONS

It's not the easiest software to understand upfront. The amount of things you can do with it, make it a little clunky feeling at first. After you mess around with it, it becomes easier.

Vendor Response

Thanks for the feedback, we're working hard on the new UI/UX, really hope that will help out with the ease of use :) It's coming soon, we can't wait for you to see it <3

Replied July 2019

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Incredibly powerful tool, veteran team, super prompt customer service, Attention to detail

Our visit to lead ratios have dramatically increased, We're getting better replies to our cold campaigns. Of course Hyperise only provides the tool and you have to build the communication strategy. But it's pretty much been like a magic wand for our marketing metrics.

PROS

- Allows us to personalise our communication to prospects across multiple channels like email, website, FB ads - We also use their WP plugin on our landing pages and works like a charm to even personalise text

CONS

- The learning curve was a bit higher..but they've released a new UI since I got on-boarded so I guess it must be better now

Vendor Response

" But it's pretty much been like a magic wand for our marketing metrics." - I LOVE THAT <3 Thanks for the kind words!

Replied December 2019

User Profile

Gary

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

It was "hyper" to its "rise"

PROS

Super awesome customer support, rich integrations and features while also can get you high converting traffic to your emails or software you integrate it to!

CONS

There is nothing that I don't like yet.

Vendor Response

Thanks Gary, really appreciate your comments!

Replied July 2019

guy

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Use for

More personal massages, very easy to use and great fast customer service

PROS

It's easy to use, give great resolts and provide it fast, in one pic you can give more information then in text, I found it great for dinamic reports

CONS

Don't have the ability to edit the text in the same line Need more fields (custom 1-5 it's not enough) Long text not working well

Reason for choosing Hyperise

I got app sumo deal, before I used integromat

Vendor Response

Hi Guy Thanks for the valuable feedback. We're working on the UI/UX right now, which will push live in the next couple of weeks. Then we'll double down on the flexibility of the custom fields (we hear you 5 is not enough!!)

Replied August 2019

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

it actually works well!

PROS

i love how easy it makes personalization

CONS

sometimes the text appears not best but it's ok usually

Kelvin

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Hyperise : Image Personalization Software

Being an online marketer, I love using Hyperise to personalize landing page images and improve conversions

PROS

- Easy to set up personalization - Fast server side response - Fast customer support - Easy integration with other tools - Use on e-mails, chat and landing pages/website

CONS

- Lacking in video training on uses of the tool, case studies and tips and tricks.

Vendor Response

Thanks Kelvin, appreciate the feedback. We do have videos on our youtube channel, https://www.youtube.com/channel/UC657Adl8Hp36Tw62RVxE8Sw but we hear you and will endeavour to add more.

Replied July 2019

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