It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.

The product is quick and responsive. Streamlines and adds AD like features to small businesses with no need or desire to implement AD.

JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.

Its a good solution for user management, makes work easier and provides good security solutions.

This has a great integration with Google allowing the ability to manage resources outside of the office environment.

It allows single-sign-on (SSO) across a variety of systems. For me, of particular interest was having Linux and G Suite SSO, for which JumpCloud provides an excellent solution.

10 free licenses for life - great for custom jobs and adhoc deployments. These licenses are feature rich as well.

The SSO integration is a great feature which is included in the standard plan, and allows us to save money and resources on having an additional solution in our tech stack.

Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.

Great integrations with other apps (we use Office365 for most clients). With JumpCloud a small company really doesn't need a Windows Active Directory server on premises any longer.

Customer on boarding is superb and there are new features added all the time.

I like using the commands feature mostly out of the all of the modules. It allows me to automate my environment and support my helpdesk effectively from behind the scenes.

Its ease of use for integrating into the infrastructure was very easy.

Once I got over the initial installation and understanding of the install process we have been successful at setting up a handful of computers.

I like the integrations and synchronizations to other applications. Specifically, we use a hybrid AD approach.

I love the ability of being able to manage computers and apps from anywhere that I am at. I do not have to be in the office to manage anything.

There is plenty of good documentation to read if you are cautious like me. I found that many features just worked and were intuitive to implement.

Very good low-cost replacement for a domain controller for small businesses.

Excellent product, ease of use, good rich user experience and administration.

We are impressed as we are able to work remote with all staff without having to setup vpn's as well reduce the cost of servers and licence.

The product is very easy to use and helps us work more efficiently. It also help us unify security settings across all of our devices without having to change all of them manually.

Dont have any feature which is bad in jumpcloud.

Recently, extremely useful additional capabilities have further enabled the value of this solution.

Older features don't have reporting enabled where new features all have logging in mind when building. Often falling back to REST API to perform tasks which not available on admin gui.

We love that it has so many SSO integrations, too.

No MDM support for Linux and there are lots of features missing for Linux OS.

I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.

Their technical support has been very helpful and responsive in the few (maybe two times in two years?) I've needed to call them.

This software was very easy to use and set up. Customer Service was great during the set up process.

Good support team, constant updates and excellent user management.

At the price point (free) and the basic functionality provided, I am able to meet my audit and compliance targets with little effort and at a bargain.

We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning  new features or modules seamless.

Reduced time to manage audits and track mitigation tasks. One virtual location to store documentation such as audit, risk and compliance docs.

My least favorite aspect of the software is the INABILITY to unlink the modules.

So many options available. From BCP to Risk Analysis.

Sometimes it's hard to figure out what to do in the modules. I think it's a team issue tho as most of us do not watch the videos on the products.

The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.

Ease of use and to the point customer support would be the key success points. Templates are always there to get help and tutorial shows a lot to offer for beginners.

Exceptional and easy to use Information Security platform that is delivered at an affordable price.

The customer service is fantastic and is always very prompt to respond to our inquiries. I feel that they are very approachable and offer solutions when called upon.

Staff is very accessible and responsive. Excellent training provided live and recorded.

Any questions or concerns are answered immediately and the people are always friendly and willing to help.

When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.

I'll be the first to purchase a change management module if/when they build it into their ecosystem.

They desperately need an onboarding component into vendor management platform.

Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others.

The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.

The best feature of the software is the ease of use for Board Reporting and tracking tasks and assignments across our organization.

I also greatly appreciate the webinars. They are very responsive to the users.

The system is always evolving and that they listen to their users. Love the access to all the training videos and super quick responses from the support team.

Cons would appear if you are to use other modules maybe, but the modul we tried revealed no staggering points.

I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.

Tandem software and CoNetrix staff are both amazing.

Been a customer for over 10 years. Great company to work with and great products.

The Tandem Software is easy to use and is a good value with many useful features.

Like how the data integrate with their other module allowing the user to do less clicking.

Sometimes it can be difficult to find the exact section of information you are looking for if you don't use it often.

It is a highly manual process to go through each Risk Assessment and add the potential new control and then remove it if it is not adopted.

US Dollar

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provides a centralized identity, which allows administrators to manage system security policies, multi-factor authentication processes, and public SSH keys.


Professionals can utilize its self-service portal to execute commands across multiple servers, control file storage infrastructure, and manage users as an individual or as part of groups. JumpCloud Directory-as-a-Service provides single sign-on functionality to access various applications including Slack, Zendesk, Meraki, GitHub, Dropbox, and more. Additionally, enables managers to monitor employees’ activities across multiple endpoints.


JumpCloud Directory-as-a-Service offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as G-Suite, Azure Active Directory, Workday, and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledgebase, email, and other online measures.



LongDescription

File Management

Log Management

Application Security

User Management

Sarbanes-Oxley Compliance

Application Management

Privileged Account Management

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

IT Asset Management

Virtual Machine Monitoring

Self-Service Access Request

Policy Management

ISO Compliance

Single Sign On

Endpoint Management

Access Management

Application Access Control

Scheduling

Self Service Portal

Remote Monitoring & Management

Remote Access Management

Compliance Management

Data Security

User Provisioning

Password Management

Access Certification

Policy Creation

Activity Dashboard

Alerts/Notifications

Access Control

Authentication

Automated Scheduling

Dashboard

Patch Management

User Activity Monitoring

IT Reporting

Credential Management

Asset Lifecycle Management

Reporting/Analytics

Remote Access/Control

Multi-Factor Authentication

Issue Auditing

Third-Party Integrations

Maintenance Scheduling

Encryption

Compliance Tracking

Audit Management

Encrypted Password Storage

Threat Intelligence

Real-Time Monitoring

Threat Response

Endpoint Protection

Activity Monitoring

Event Analysis

Anomaly/Malware Detection

Remediation Management

Enrollments/Onboarding

Security Management

Active Directory Integration

Remote Update/Installation

Geolocation

Synchronization Scheduling

Automatic User/Device Recognition

Two-Factor Authentication

Configuration Management

Real-Time Notifications

Reporting & Statistics

Deployment Management

Software Management

Monitoring

IT Asset Tracking

Location Tracking

Inventory Management

Data Management

Support Ticket Management

Customizable Reports

Contract/License Management

Project Management

Help Desk Management

Audit Trail

Server Monitoring

Real-Time Data

Performance Metrics

Issue Management

Workflow Management

Real-Time Updates

Data Visualization

Service Level Agreement (SLA) Management

Billing & Invoicing

Real Time Reporting

Automatic Backup

Backup and Recovery

Summary Reports

Task Management

Live Chat

Employee Onboarding

The platform offers 18% discount on annual billing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

JumpCloud Directory Platform

Live Online

Webinars

Documentation

Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique yet integrated products as part of the software suite.

Used by more than 1500 U.S. organizations, products include Risk Assessment, Policies, Business Continuity Planning, Vendor Management, Audit Management, Phishing, Cybersecurity, and more. Software features include secure document storage, unlimited users, roles & responsibilities, tasks, email reminders, and incredible support.

JumpCloud Directory Platform vs Tandem Software

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