About MyCompliance

MyCompliance is a cloud-based solution designed to help businesses of all sizes automate the policy management lifecycle by performing staff knowledge assessments with graphically engaging content. Key features include best practices library, compliance management, policy training and audit trails. 

Teams using MyCompliance can mitigate financial sanction risks and avoid reputational damage by obtaining employee attestation of policies. Users can electronically capture policy signatures across various levels to improve employee engagement. Additionally, auditors and regulators can generate reports based on policy affirmations, which can increase participation and adoption across the organization.

MyCompliance helps enterprises provide knowle...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of MyCompliance

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

February 2017

Stephen from Provide

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Policy Compliance made easy!

We* have been using Metacompliance for 3 years now to raise awareness of the organisation's key policies. Before this time we were reliant on staff searching for and reading policies on our intranet site without really knowing whether they had done so. Metacompliance has been hugely important for us to be able to be able to ensure that staff are aware of policies and also to also produce assurances for our regulators and in line with assurance frameworks such as CQC, Information Commissioners Office and Information Governance Toolkit. The team at Metacompliance have been very responsive with regards to any problems or issues we have encountered along the way, resolving them quickly. There is always a friendly and calm voice at the end of the phone when contacting for help, advice and to raise any issues. Any issues are dealt with promptly and efficiently and the team always help us to identify solutions to any problems discovered. The main issue we have encountered in the past is around our Active directory integration and targeting policies to new starters. We are now in the process of implementing the MyCompliance portal alongside Metacompliance to publish our full suite of Policies and are experiencing the same helpful and prompt service from the team that we have been used to. * Provide are a Community Interest Company (CIC) that delivers NHS & local Authority Community services across East Anglia

Pros

Ease of use, excellent customer service, fast results in gaining compliance

Cons

The admin console is a little dated and could do with updating.

August 2020

Vincenzo from IRIS Software Ltd

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2020

Generally good - cost effective, with a responsive support team.

It's pretty good but there seem to be a lot of missed tricks. Some of the reporting functions are clunky.

Pros

The policies feature is pretty good and the more recent developments. Fusion courses which allows mix and matching of the better out of the box content with our own.

Cons

Older out of the box courses are dull and feature computerised narration that often emphasises the wrong word or pauses in the wrong places - and this undermines the ability for users to get the main point. Out of the box quizes - some of the wrong/right answers are arbitrary and seem designed to catch people out rather than educate. It would be useful if the answers to the questions could be amended. Policy/Course Adoption Reporting functions: data exports don't include the name of the course or policy the report relates to. Can only target courses/policies at OU level or manually-created circulation lists that must be manually maintained. Our OUs are based on physical location rather than department. but the software clearly pulls through the department name from our AD. But it doesn't allow targetting based on department name. Seems to be a missed trick. Automated reminders should be possible to an individual's manager, not just the targetted individual AD sync always seems to be cuasing problems resulting in account issues, policies not being targetted at new users etc. Overall compliance pie charts include all policies/training including the optional ones. Not useful if you have a number of information-only policies in the system. Would be better to have an overall status on mandatory policies as these are the ones that need to be reported on for compliance. Uncompliant user reports only contain people that have recieved all of the reminders.

Reasons for Choosing MyCompliance

Price, flexibility of some features

August 2020

Fiona from Mercury

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

August 2020

A useful tool, though has it's limitations

It's a useful tool but if you are not using the admin console on a regular basis then it becomes time consuming as you need to refamiliarize yourself each time - it is not intuitive or obvious how to upload a document or course.

Pros

I like being able to categorize the content making it easier for end user experience and also from a reporting perspective.

Cons

When it comes to uploading a SCORM course, the user has to select "EXIT" (and not just close the screen) in order for the reporting / status of completion to update - this is regularly not done right by user resulting in inaccurate audits, and a lot of manual review drilling into "Adoption".

August 2020

Cecile from AKKA Services

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Stellar C.S. with a promising future.

MetaCompliance helped our organization to facilitate the compliance with different regulations and security requirements across the Group. Despite the fact that it is a solution that is currently more adequate to small and medium companies, they're actively entering an expansion phase with new functionalities that is already improving the way we are using the platform.

Pros

1. Stellar customer service, really proactive team, knowledgeable about this software and the relationship across our organization we've built over time. 2. Wide variety of content easy to roll out acroos the organization (just in a few clicks). 3. The software is constantly being improve taking into account customers' feedback.

Cons

1. Content is not translated from start, which means that we sometimes have to wait to use a specific piece of content. 2. Can be challenging at times for a large organization to use the platform itself taking into account all technical specifities (different AD, etc.) 3. Some subjects are general lacking the profesional context, which makes it dificult to use (ex: the use of personal social media is covered, but no mention about professional platforms)

Reasons for Choosing MyCompliance

Simplicity of the platform, compliance focused tool and price/user.

September 2016

Simon from Maldon District Council

Company Size: 201-500 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Excellent Customer Service

I have been very impressed by the support that I received from MetaCompliance. They responded quickly to my initial query, understood the position, and pitched a perfect presentation as to how the product can be used. This was followed by excellent information and installation support. They grasped our situation quickly and provided exactly the right response. Communication, both written and verbal was easy and clear. I wish that all our software suppliers were as helpful and efficient as MetaCompliance. I would not hesitate to recommend MetaCompliance. I always prefer to write in praise rather than criticism, and am pleased to be provided with this opportunity.